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    Manager, Cyber Threat & Investigations, Forensics & Integrity Services | Ernst & Young

    Employment: Full Time

    Manager, Cyber Threat & Investigations, Forensics and Integrity Services, UAEWhether facing acts of fraud, government investigations or regulatory inquiries, major litigation or transactional disputes, clients turn to EY Forensics for assistance.Our forensic accountants and technologists, certified fraud examiners, anti-corruption and anti-money laundering specialists work with our clients’ legal counsel, internal audit and compliance departments investigating complex issues and developing practical solutions that address operational challenges.We apply the collective knowledge and insight gleaned from working across industries and geographies to help our clients conduct fraud risk assessments and institute proactive anti-corruption programs. Furthermore, we utilize forensic data analytics that enable corporations to manage risk and regulatory compliance.The opportunityA position has arisen for a Cyber Threat Investigation Manager to join the business, supporting the MENA technology team with cyber compromise assessments and other forensic projects. This is an ideal opportunity to develop you career in the consulting space, to work on a diverse portfolio of projects, gaining exposure to a fast – paced market with evolving challenges and opportunities and to support the development of junior team members.Your key responsibilities- As a Manager in the Cyber Threat function, you will manage cyber security services engagements, drive end to end cyber security incident response activities, investigate threat events detected in client environments, deliver high quality reports to the client, support client teams on remote sites and support the delivery of long term cyber threat investigation projects, both on site and remotely.- Where necessary, you may also deploy to client sites to undertake cyber related investigations.- You will assist in managing the financial aspects of engagements by organizing staffing, build and design data policy and procedures, tracking fees and communicating issues to project leaders.- You will also establish, maintain and strengthen internal and external relationships.- You’ll actively contribute to improving operational efficiency on projects and internal initiatives and will consistently drive projects to completion, determining that the work is of high quality.

    To qualify for the role you must have- Minimum of ten years of experience in cyber security and incident response- Extensive knowledge in building data privacy controls for structured and unstructured data- An in-depth understanding of computer forensic and cyber security principles including intrusion response and network monitoring- Working knowledge of hardware configuration and network / data communications, software development and scripting, and database technology and database exploitation / forensics- Experience with evidence seizure and conducting intelligence analysis- Ability to automate tasks using a scripting language (Python, Perl, Ruby)- Understanding of attacker Indicators of Compromise & Tactics Techniques and Procedures and organizing them so they can be applied to current and future investigations- Knowledge of Windows, Unix and Mac host based forensics and command line- Excellent project management skills and the ability to prioritize when working on multiple engagements- A history of business development and team development successIdeally you’ll also have- Formal industry cyber threat qualification such as Advanced Threat Detection and Incident Response, GIAC Certified Forensic Analyst and advance Threat Hunting or GIAC Certified Incident Handler (GCIH)- An advanced degree or at least one professional certification, such as EnCE, CCE, CCFP, GCFA, GNFA, GCFE, CFCE, GCIH, GREM- Track record with a leading consulting firm- Proficiency in the Arabic languageWhat we look forWe are interested in entrepreneurs who have the confidence to develop and promote a brand new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.What working at EY offers- Support and coaching from some of the most engaging colleagues around- Opportunities to develop new skills and progress your career- The freedom and flexibility to handle your role in a way that’s right for youAbout EYAs a global leader in assurance, tax, transaction and consulting, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Build your legacy with us.Apply now.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Tax – Accounting Compliance & Reporting – Manager | Ernst & Young

    Employment: Full Time

    Join a global network that understands operates as a team of highly experienced tax professionals who focus on delivering efficient and effective resources to companies in the region. Our goal is to improve quality, manage risk, create efficiency and drive value. Our market leading approach combines standard and efficient visibility, processes, highly effective tools and an extensive network of local tax and accounting professionals. Our clients benefit from an integrated, consistent, and flexible quality service to address direct and indirect tax compliance, statutory accounting and financial reporting, and tax accounting.The opportunityAs part of a team of more than 300 tax professionals in 16 countries across 21 offices, you will have a unique opportunity to experience a true hands-on accounting, compliance and reporting activity across the Middle East and North Africa (MENA) regionYou’ll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. This is an opportunity for cross-border and cross-functional teaming. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and business acumen. Our market-leading approach combines extensive local compliance and accounting experience – in over 120 countries – with standard global compliance and tax accounting processes and web-based tools.Your key responsibilities- As an Accounting Compliance Reporting Manager/Senior, you’ll spend your time ensuring that commitments to clients are followed up in a timely manner and to continually engage with clients;- Providing exceptional client service ensuring clients receive prompt responses to requests and queries;- We will look to you to manage a team of accounting professionals, provide and organize training for staff;- Proactive in staff recruitment, mentoring, development and career path planning for the staff;- Ensuring quality in delivering client service by directing both overall progress of client projects as well as the daily progress of fieldwork, handling all resources assigned to each engagement, and updating the Partners on engagement status;- Leading and mentoring a team of staff members to complete specific client engagements;- Develop proposals for services, represent the firm in all client interactions and build lasting relationships with clients by providing requested professionals services;- Provide the necessary expertise in the execution of client projects, providing any necessary advice to clients in line with GAAP and firm directives;- Demonstrating a good understanding and capability of implementing accounting concepts;- Ensuring that team members develop their knowledge and potential to achieve established performance objectives;- Change management- Any other related duties as may be delegated by Management.

    Skills and attributes for success- You will be responsible for ensuring integrity of financial statements for Local GAAPs accounting and reporting, reviewing draft deliverables completed by team members, meeting prospective clients and preparing fee proposals, including follow-through until the job is accepted or rejected, involving actively in business development and coordinating with the partner to carry out marketing plans for the department, involving actively in business development and coordinating with the partner to carry out marketing plans for the department, formulating and reviewing existing work processes and policies.- Identify and recommend improvements in line with current business and regulatory practices.- You will be maintaining effective procedures of risk identification.- Ensure appropriate risk mitigation and remediation of control gaps, supporting engagement with Internal Control &Compliance team to educate the country team on compliance matters and ensure a culture of compliance and ensuring adherence to accounting policies and schedules.To qualify for the role you must have- A degree in economics, finance, tax or accounting; a CPA or similar certification.- At least 8 to 10 year of relevant experience- Excellent client service skills and strong problem-solving skills- Proven experience in managing people and multiple projects, as well as being deadline-driven- Extensive and in-depth knowledge of Financial Reporting Standards, relevant tax rules, procedures and guidelines- Strong spreadsheet skills (MS excel essentials) and good knowledge of MS word and accounting software- Excellent organization skillsIdeally, you also have- Experience working in multicultural teams- Experience and knowledge of tax compliance, financial reporting and ERP systems such as SAPWhat we look forHighly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.What working at EY offersEY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance . We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:- Support, coaching and feedback from some of the most engaging colleagues around- Opportunities to develop new skills and progress your career- The freedom and flexibility to handle your role in a way that’s right for youAbout EYAs a global leader in assurance, tax, strategy, transaction and consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Join us in building a better working world.Apply now.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Senior Manager – Business Consulting – FS Risk | Ernst & Young

    Employment: Full Time

    As part of the Financial Services Risk (FS RISK) practice you will provide a well-integrated broad array of risk management services to capital market participants within global banking, capital markets, asset management and insurance. FS Risk products and services include Anti-Money Laundering, Regulatory Compliance, Prudential Supervision, Bank Holding Company reporting, Credit Risk/ Capital Adequacy/ Liquidity Risk, Market Risk, Operational Risk, Enterprise Risk, Structured Finance and Quantitative Advisory Services.Our structured career framework means you’ll continue to develop, whatever level you’re at. And with a network stretching around the globe, you’ll gain valuable insight across industries and geographies. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.Your key responsibilities- As a FS RISK Senior Manager, you’ll technically contribute to and lead FS Risk engagements.- You will work effectively as a team leader having the responsibility, providing support, maintaining communication, and updating engagement directors and partners on progress.- You’ll also build valuable relationships with external clients and internal peers. In addition, you’ll contribute to presentations and provide inputs to proposals.

    Skills and attributes for success- Delivering financial risk transformation programs domestically and/or internationally.- Ability to analyse current state reporting and the complex knowledge associated with it (requirements, data/reporting solutions and operating model).- Broader experience in Finance and Data type reporting projects; IT and Financial accounting knowledge in order to bridge the gap between the Business and IT.- Ability to profile and interpret data constructs into relevant business constructs.- Self-motivated with lots of energy and drive.- Ability to lead teams and projects, communicate and influence customers, resolve situations and issues, work under pressure- Ability to learn quickly, explore new opportunities, ideasTo qualify for the role you must have- 10+ years of strong FS RISK experience within the leading FS organizations or Consultancy firms- Prior experience of working with, either as an employee or consultant, government owned financial institutions specially development funds and Sovereign Wealth Funds (SWF)- Experience in Quantitative Analytics, Treasury & Treasury Operations, Investments, Market Risk Models, Performance Measurement, ALM/FTP, Liquidity Analysis, Financial Planning and forecasting, Capital and RWA Management and Optimization, Risk Appetite.- Experience in Economic Capital Modelling, Economic Analysis, Data Analytics, Design and implementation of ERM solutions, Deployment and Integration of Risk Analytics into the Business processes, etc- Prior experience in Financial Crime Compliance, KYC , Due Diligence , AML- Prior exposure to credit risk, market risk, liquidity risk and operational risk- Previous experience in developed markets (EU, Canada, Australia, Hong Kong, Singapore, etc) and with some presence or connection to MENA will be preferred- Strong educational background from a top institution, quantitative/ finance/ economics/ actuarial program- Experience in working in a project-based, team-oriented environment, ideally consulting, with a proven track record of managing teams and delivering in fast-paced and demanding environments- A credit life cycle understanding, and experience in credit rating & analysis and approvals process- Excellent analytical, report-writing, facilitation and presentation skillsIdeally, you’ll also have- Experience in analytical and risk management tools/systems (e.g. SAS, Murex, VBA, MATLAB)- Professional certifications in FRM, CFA, PMP, PRM , CA, ACCA , CPA- Willingness to travel extensively across the regionWhat we look forHighly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.What working at EY offersWe offer a competitive compensation package where you will be rewarded based on your performance and recognised for the value you bring to the business. We also offer:- Support and coaching from some of the most engaging colleagues around- Opportunities to develop new skills and progress your career- The freedom and flexibility to handle your role in a way that’s right for youAbout EYAs a global leader in assurance, tax, transaction and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Build your legacy with us.Apply now.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Freelancer / Contractor for HC Operations BP & SOP | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Internal Firm Services – OtherManagement LevelSpecialistJob Description & SummaryAbility to review, analyze and document the current and future HC Operations Standard Operating Procedures:- HC Back Office Operations – HC Payroll Operations- HC ServicesExpected Deliverables are- As Is + Current State Assessment Report- Defined business processes L1, L2, L3- Defined rules/governance for each process- Developed standard operating procedure for each BP

    Preferred skills- Business Process Analysis- Standard Operating ProceduresMinimum years’ experience required- 3 to 5 years’ experience in documenting and writing BPs and SOPsAdditional application instructions- Lead workshops and meetings with stakeholders- Define and document using Google Docs, Google Sheets and/or MS Excel/WordDegrees/Field of Study required- Degrees/Field of Study preferred:- Bachelor in Business Administration- Business Administration/Management, Bachelor of Engineering- Industrial Engineering

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Assurance – OAS – FS – Associate | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceAssuranceSpecialismAssuranceManagement LevelAssociateJob Description & SummaryA career within Financial Services Solutions, will provide you the opportunity to use sophisticated models to value complex financial instruments and design strategies that reduce risk and maximise business opportunities for our clients. We help on a wide variety of financial and valuation issues, as well as develop and test financial models, model risk scenarios, validate expertise across various financial areas, and deliver comprehensive analytics addressing client finance issues.- To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework.- It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Invite and give in the moment feedback in a constructive manner.- Share and collaborate effectively with others.- Identify and make suggestions for improvements when problems and/or opportunities arise.- Handle, manipulate and analyse data and information responsibly.- Follow risk management and compliance procedures.- Keep up-to-date with developments in area of specialism.- Communicate confidently in a clear, concise and articulate manner – verbally and in the materials I produce.- Build and maintain an internal and external network.- Seek opportunities to learn about how PwC works as a global network of firms.- Uphold the firm’s code of ethics and business conduct.

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Client Executive – Markets & Business Development | Ernst & Young

    Employment: Full Time

    In a business where are our people are our products and assets inspiring excellence in how we engage with our clients is something that we are passionate about. As Market Segment Account Centric Business Development Manager, you will be focusing on multiple Core accounts within a Market Segment, drive global accounts strategy, rigorous account planning and relationship development across the client(s) organization .The opportunityAs part of the primary account team, reporting to the regions Business Development Leader and with close connection to some of EY’s senior leaders (Global Client Service Partners – also called the GCPS), your time will be focused on Go to Market activities to enable achievement of objective around account satisfaction, sales/pipeline and margin.Your key responsibilities- Drives revenue, sales and relationships on multiple Core account- Being connected to your client’s business agenda and leveraging the global EY network to connect our clients to the right people- Being insightful through proactively sharing relevant metrics, trends and strategies to address and reach client needs- Advising the GCSP on account planning, strategy and managing key sales opportunities- Facilitate client sessions – for example client facilitated sessions, Alliance introductions and exploration workshops etc.- Helping to develop broad and deep client relationships- Serving as a strategic advisory to the GCSP on the cross selling of our services, execution of the sales pipeline, reviewing deals, pricing and negotiations- Engaging with the account teams in the field to support on their most important pursuits- Leverage and drive strategic pursuits tools, which include EY sales tools, processes and methodologies- Instill strategic commercial/pricing methodology to optimize account margin and participate in deal review process as required

    Skills and attributes for success- Must be able to work within a matrixed organization-balancing the needs of the client against firm initiatives and goals- Networking with and assessing the needs of C-suite buyer/influencers and building rapport to ensure that EY are the provider of choice- Being responsive and accountable for entire accounts’ activity from improving relations, starting new connections enhancing EY’s top of mind within our Core accounts and any other required activates.- Strong ability to focus on commercial outcomes that align with the interests of our clients- Passionate about collaboration, teaming and sharing best practice.To qualify you must have- 6+ years of experience in new business penetration and existing account management- Demonstrable negotiation and influencing skills- Experience in delivering business development support in complex multi-country environments- Worked with formal tendering processes and procedure and been part of pulling together exceptional standards of proposals- Exposure to senior leaders, both internal and external, displaying examples of needs assessment and a focus on mutually beneficial solutions- Exposure to and an understanding of working with people of many cultures and diversity- Experience working in the RHC IndustryIdeally, you will also have- A business/commercial degree or post graduate.- Experience in budgeting and account forecasting.- People management and development experience.- Great knowledge of market activities.- Good business related experience background.What we look forWe are looking for people who can combine, great listening skills, collaboration, influencing and commercial acumen. Being able thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality and show passion for your work will set you up for success.What working for EY offersWe offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer:- Exposure to some of the greatest colleagues and clients in the industry- Support, feedback and coaching in a culture that values operational excellence- Career potential to grow both within the MENA region and globally- A culture that will encourage you to grow you skills and strengths for your own betterment as well as that or EYAbout EYAs a global leader in assurance, tax, strategy, transaction and consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Build your legacy with us.Apply now.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Senior Product Manager, Prepaid Cards | Commercial Bank of Dubai (CBD)

    Employment: Full Time

    Job Purpose:The Senior Product Manager Prepaid Cards is responsible for preparing and executing the strategy for all CBD prepaid including eDirham cards distribution. The role involves product development /management and execution of partnerships with various distributors in the UAE, for prepaid cards. This role requires working with WBG and PBG Product Managers to define customer needs in line with CBD’s vision to go default digital.Principal Accountabilities:- Design / Develop and manage all prepaid cards including card designs, CVP, Pricing, defining end to end processes for both issuing as well as top ups / redemptions- Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives.- Present, promote and sell products/services using solid arguments to existing and prospective customers.- Achieve agreed upon sales targets and outcomes within schedule.- Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.- Partner with external vendor for distribution of cards across UAE.- Work closely with sales and distribution team (Retail, SME and WBG) to define bank’s strategy for prepaid cards distribution.- Determine price schedules and discount rates, in line with competition in the market.- Direct and coordinate activities involving sales of cards for both WBG and PBG customers.- Create the Go-to-market strategy for increasing CBD’s market capitalization in the country.- Confer or consult with department heads to plan marketing campaign to capture new to bank customers for CBD.- Define opportunities to enhance our customer experience and improve channels required for customer to request and top-up their cards.- Perform UAT on system enhancements and work closely with IT to deliver solutions that meet customer requirements.- Consolidating a weekly report on reasons for ticket escalations, patterns with any type of system or process failure affecting customers, and number of inquiries during on/off/peak hours.- Communicate feature requests to Head of Public Sector Payments using data from Helpdesk tickets and customer feedback.

    Requirements:Education and Experience:- Bachelor’s degree; Masters preferred- Relevant experience in Cards & Payments domain- Minimum 12 years of experience at a middle management level- Proven work experience in creating cards distribution strategy and concluding partnerships with vendors

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    IFS – Risk & Quality – Deals R&Q Manager | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Risk & Quality (R&Q)Management LevelManagerJob Description & SummaryA career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk.Our Projects and Change Management team helps PwC deliver sustainable change by getting people to accept, adopt, and drive change. We drive, develop, and communicate plans that enables our people to execute and embrace lasting transformation by empowering them to change their behaviour focusing on critical things that drive successful results.Opportunity:Deals R&Q are looking for a Manager candidate to join the Deals Risk and Quality (“R&Q”) team based in Dubai. This individual will be supporting the Deals R&Q team to drive the risk and quality agenda across Deals.About the Team:The Deals business is comprised of Infrastructure and Government, Business Recovery Services, Corporate Finance, Forensics Services and Transaction Services. The Deals R&Q team is a dynamic team that operates in the Deals fast-paced and exciting transaction-oriented business environment. The Deals R&Q team’s primary purpose is to provide trusted advisor risk and quality advice to the Deals business in order to help client-facing teams effectively manage and mitigate legal, regulatory and reputational risk.This role will have a broad range of activities including:- Supporting the Deals R&Q team in queries from client facing staff and providing pragmatic advice and solutions to their R&Q queries.- Building trusted relationships across Deals and other support teams, acting as a dedicated business advisor to Partners and Directors.- Proactively providing support to teams pursuing larger, or more complex opportunities (e.g. cross-border working).- Negotiating with clients on contracting challenges, with support from Office of the General Counsel and senior stakeholders in the business.- Delivering training to partners and staff across Deals, including one-to-one sessions and seminar-based training.- This wide exposure to the Deals business will support the selected individual’s personal development and enable ongoing progression.- To support you, you will work under the guidance / supervision of the Deals R&Q team.- There is a great opportunity for the right candidate to learn and develop in this role.The role will provide the successful candidate with:- The opportunity to work closely with Deals partners across the business.- An opportunity to get involved with some of the high profile, complex and risky engagements Deals are delivering.- An ability to help Deals to deliver against strategy.- The opportunity to work in a fast paced, mentally stimulating, dynamic environment where no two days are the same.- An opportunity to develop a solid Risk Management technical base.- A stable working location.

    What you need:- Ability to communicate clearly with strong presentation skills and provide firm and concise advice.- Clear understanding of commercial / client-facing issues and associated risk procedures.- An understanding of technological offerings is an advantage.- Ability to interact with others demands providing support and/or influencing, with the flexibility to change behavior where necessary.- Intellectual capacity to make decisions with strong analytical, organisational and project management skills.- A conscientious, ambitious team player, with good self-management skills and an ability to take initiative.Knowledge, skills and abilities:- The selected individual will be a Manager with client facing experience in working with a Financial Advisory firm or in an internal Risk & Quality role in a Big 4.- The individual must be proficient in English and preferably an Arabic speaker.ContextDelivering distinctive quality is core to the PwC brand and managing risk is an important and integral component of ensuring that whatever we do is sustainable and enhances our brand. Differentiating ourselves from our competitors is fundamental to winning new engagements and building lasting relationships with clients. This encompasses all aspects of the engagement life cycle from the initial decision on which opportunities to pursue through to proposal submission and successful delivery. Deals continues to grow across the region and there are increasingly complex quality and risk aspects that need to be addressed to support our continued success.

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More