More stories

  • in

    Team Assistant | Irwin & Dow

    Employment:

    Full Time

    Our client is a professional services organization operating at a global level. Working with some of the world’s top companies, they lead from the front, advising on business strategy and solving business problems. Highly respected, they offer their employees the opportunity to develop within the organization, giving them the tools required to fulfil their potential. Key aspects of the role will include managing extensive diary and travel schedules, client liaison and significant administration and brief writing. The Team Assistant supports a team, comprising a Senior Consultant, Research Analyst and Executive Assistant and manages all the day to day communication and is the main point of contact, enhancing relationships, thus ensuring effective management of all client work. The role involves heavy document production, including preparation of high caliber PowerPoint presentations and extensive database work.

    Prospective candidates will be diplomatic, managing issues with sensitivity, always maintaining a courteous and positive outlook. Above all, candidates must be excellent team players, with strong interpersonal and collaborative skills, capable of building strong relationships both internally and externally. Complete fluency in English is required for this role, with exemplary standards of written English, coupled with very strong IT skills.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

  • in

    Executive Assistant | Emergio DMCC

    Employment:

    Full Time

    Job Summary:The Executive Assistant will perform a variety of multi-state, advanced, diversified, and confidential clerical and administrative duties requiring broad and comprehensive experience, skill, and knowledge of executive administration practices. Main duties of the Executive Assistant will include scheduling meetings, producing reports, creating and maintaining documents, generating agendas, documenting minutes, coordinating strategic and tactical plans and their communication to other employees. The work performed is generally of a critical and/or confidential nature. Primary Job Function:• Manages the Chairman’s calendars and schedules appointments.• Coordinate production of the meeting materials for the Board of Managers • Organize the travel and scheduling meetings and committees• Produce official meeting minutes for the Board of Managers and its committees• Coordinate the schedule of the strategic and tactical planning • Proper filing of documents • Exemplify the company’s culture• Screens incoming calls and correspondence and responds independently when possible.• Helps organize meetings, events, and other company related activity involving the Chairman.• Communicate and act as liaison person with other employees on behalf of the Chairman • Performs complex and confidential secretarial functions including written correspondence. Responds to routine external correspondence.• Creates and maintains database and spreadsheet files.• Arranges complex and detailed travel plans and itineraries, compiles documents for travel-related meetings.• Maintains confidentiality of all corporate, personnel and research matters.

    Experience:• 5 Years’ Direct Experience working with a Senior Executives or Board of DirectorsEducation:• Bachelor’s / Masters Degree in (Economics/ International Business)• Advantage of speaking Mandarin / Spanish / FrenchCompetencies:• Strong proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint, and Adobe Acrobat DC Pro;• Must have strong time management skills and ability to meet deadlines;• Verbal and written communication skills• Strong organizational skills and ability to multitask• Problem-solving and decision making• Must be proactive and work with little direction;• Excellent interpersonal skills is required as well as emotional intelligence, work ethic, accountability, and initiative to effectively perform the duties of the position;• Possess a drive for self-directed learning and personal development;• Demonstrates knowledge, competence, and significant successful experience;• Ability to work well independently as well as within a team, on multiple projects, within an environment that can be fast-paced;• Must possess a strong attention to detail and accuracy;• Must have the ability to display data and data results for effective decision making;• Excellent customer services skills demonstrated verbally and through professional written communication;• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar;• Ability to manage and prioritize multiple tasks;• Excellent written and oral presentation skills;• Excellent problem solving and decision-making ability;• Ability to quickly adapt and deploy unfamiliar technologies quickly and effectively;• Ability to clearly and accurately communicate orally and in writing, complex and/or technical information.• Able to travel

    Emergio DMCC is a privately-owned global enterprise specialized in multi-asset physical trading and logistics operating in the Crude Oil and Refined Petroleum products’ sector.

    The brand operates as part of a group of companies across the globe with business activities in diverse sectors that include trading, shipping, financial services, and logistics. This level of expertise enables us to capitalize on our in-depth knowledge of the market and efficiently flow through market movements in the form of informed expert decisions. More

  • in

    Software Developer – Paid Internship | A Leading Technology Company In UAE

    Employment:

    Internship

    Paid internships (No Experience Required!)We are looking for 40 paid interns to join our technology hub in Dubai!The world is going digital, and so should you!Come learn with us!Become part of a globally recognised technology team!Training positions available:Software DeveloperWhat’s included:- Accommodation allowance- Travel to/from the office- Food (breakfast, lunch, dinner + snacks)- Full working visa- 12 months internationally recognized world-class training- On-site online trainingYou will be spending half your day training and half your day in real-life work environments with our experienced senior tech team.- Must have a good level of English (reading and speaking).- Flexible working/training hours- Office open 24 hours a day- Office facilities- 250 fixed work stations- 40 Seat presentation room- Podcast studio- 4 meeting/video pods (4 -6 seats)- 9 sleep/ relax pods- Outdoor garden area with chill out work areas, work benches.- Pool table area- Table tennis area- 4 person multiplayer PS5- 1x coffee machine- 2x Dry kitchen- 1x Men’s hair barber room- 1x Women’s saloon- 3x mens and women’s toilet (each floor)- Sound proof Meditation room for 10 people- Green room for photos and recording videos.- Library and lounge area.- Competitive fun learning environment. State-of-the-art offices. Think Google, think Facebook.- Must be over the age of 18.- Contract length: 12 months- Part-time hours: 48 per week- Expected Start Date: 01/05/2021- Job Types: Full-time, Internship- Salary: 1,000.00 AED per month.Important Note : Search for “Fastech Global” on Linkedin and locate our latest post on our Linkedin company page and engage on the post.Also send your resume to us through this post.

    Salary:
    AED
    500 to 1,000
    per month inclusive of fixed allowances.

    (NO EXPERIENCE REQUIRED!)- Must have a good level of English (reading and speaking).- Must be passionate about learning.- Must be hardworking.- Must be organised.- Must enjoy working in a competitive environment.

    A leading technology company in UAE. More

  • in

    Senior Back-End Software Developer | HR Source Consulting

    Employment:

    Full Time

    Back-end Software Developer is required to join the Dubai office of leading financial technology company.You’ll be working alongside leading global financial and telecommunications providers supporting their product design and innovation. You will be responsible for unlocking new markets for businesses, making insurance services accessible and affordable for everyone.You should be passionate and savvy about what you are doing, a proactive, result-driven person. You must have strong experience with Django or Pyramid. You’ll be responsible for improving back-end workflows and fine-tuning the site. JS & CSS work will be required as well.

    About You• You have Start-up environment experience and ready to work both individually and as a part of a team• You are an energetic and passionate technical guru, but you also interested in the business side and financial technologies• You have very strong communication skills; excellent written and spoken English is a must, Arabic will be an advantage • You have good problem solving and troubleshooting skillsEducation• MSc in Computer Sciences or related fieldRequirements· 5+ years of Python/Django experience· Expertise with continuous integration tools· Agile methodology and version control tools such as Git experience· Expertise in Celery/Pyramid/SQLAlchemy· AWS or other cloud provider experience· Strong experience with database application development using Postgresql· Vue.js or other single-page app experience will be an advantage· Software design and implementation for Web services experience using HTTP, JSON, RESTful API· Experience developing high transaction and volume processing applications

    Since 2010, our team has successfully placed some of the world’s finest graduate to mid and C-level talent in organisations across EMEA and APAC, and it all comes down to our niche approach and understanding of the market place, skill sets and trends.

    From our offices in Dubai, Riyadh, London and Singapore, we run a sector specific operation. Meaning we specialise in your industry and are able to completely understand your vision, provide market insights and intelligence, and deliver the best talent to fit seamlessly into your operations. More

  • in

    Senior Product Manager, Liabilities & Bancassurance | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    Job Purpose:The role spans many activities from strategic to tactical and provides important cross-functional bridgeu2014 most notably between frontline, marketing and support teams. The role is responsible for setting a Liabilities product vision and strategy of default digital. Principal Accountabilities: Revenue: – Responsibility includes the P&L of the product/segment and ensuring Bank remains competitive in banking products and services in the covered segments and markets with the objective to maximize sales, revenue, and profitability.Product-Services Development: – Identify gaps, develop and launch new/revamp products and propositions to enhance penetration, profitability, brand awareness and market sharePortfolio Management: – Analyze portfolio behavior in order to and implement effective and targeted marketing programs designed to attract additional business.- Yield/Revenue analysis at Product/Segment level- Determine segment product performance- Identify revenue / cost reduction opportunities- Customer retention and loyalty program to minimize attrition- Key performance indicators (KPIs) for performance monitoring and quality measurement purposes and monitor achievement on periodic base- Digital KPIs in terms of monitoring Metric and DimensionsStrategic: – Assist Unit Head in developing and implementing strategies and plans to achieve Sales, Revenue and Profit targets.- Assist Unit head in building the overall strategy for the divisions, revenue models and delivery channel and coordinate in preparation of annual Balance sheet forecasts and profit and loss estimates. – Works closely with Head of Sales and Branches to establish product sales targets for all channels and segments.- Responsible for establishing product sales targets and business objectives to develop products for distribution via multi-channel to support segmentation strategyProcess Reengineering: – Responsible for business process and functionality via each channel to ensure customer and staff experience with originating product sales is “user friendly” and cost effective.Competition and Market Watch: – Ensure ongoing increase in market share and sustainable growth rate in the markets, conduct gap analysis and continually improve our products and channels delivery. – Responsible for increasing Market share for PBG LiabilitiesSupport Unit Management: – Develop seamless relationships with all key stakeholders (Sales, Risk, Legal & Compliance, IT & Operations, Marketing, and Business Quality) in order to ensure smooth launch of new products and propositions. – Lead internal and cross-functional teams to solve business problemsTraining: – Ensure adequate product training is provided to sales / distribution channels and service units on regular basis.Customer (Internal & External):- Ensure value proposition is implemented as per the central guidelines and controls defined by head of Personal Banking- Provide timely and accurate information to all departments and the compliance function as and when required.- Assist teams in coverage markets to prepare service level agreements SLAs for priority servicing of Customers and to attain key service indicators (KSIs).- Actively develops a 1-2 year plan for product development based upon segmentation market research and support communication of this strategy across retail bank management team.- Build and sustain effective marketing initiatives that meet customers goals around driving cross sell of multiple products- Oversee the development and execution of core consumer segment (Lapsed, Loyal, Best etc.) marketing strategies across all business units and evolve strategies to incorporate additional affinities through rigorous testing- Working with Analytics to develop and test segmentation strategies; forecast and model promotional incentives that drive repeat shopping with meaningful ROIInternal (Processes, Products, Regulatory):- Manage the benchmarking process to determine the group’s standing against competition in the international markets covered, to give the group competitive edge in premium segment.- Ensure new and enhanced product launches are fully complete with the applicable internal policies and external regulations in the covered markets; also ensure policies and procedures exist for all existing products and services. – Ensure provision of training and certification program and other staff.- Create standard performance benchmarking in the markets covered.- Ensure safe keeping of all records, files, database, pertaining to the bank.- Provide accurate product and marketing information to Communications function to enable them to assist in marketing Campaigns etc. it will also entail working with local teams in these markets.

    RequirementsEducation and Experience:- Minimum MBA (preferably in Marketing, Strategy and Finance)- 10+ years in Banking/Fintech/Digital, Sales and Services / Product Development in reputed financial institutions with a proven track record of high performer- Proven ability to build, manage and foster a team-oriented environment- Proven ability to work creatively and analytically in a problem-solving environment- Desire to work in a dynamic and fast environment.- Strong work ethic that results in consistent, high-quality performance- Strong structured problem-solving, design thinking skills- Strong UI/UX experience & understanding of digital journeys.- Growth hacker experience with skills in Digital marketing- Content management, SEO, SEM, managing channel attributes- Owned, Earned and Paid media- Ability to translate data and user interactions in to meaningful insights

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

  • in

    IFS – Engagement & Communications Manager | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Brand & CommunicationsManagement LevelManagerJob Description & SummaryA member of the Chief People Officer’s team responsible for supporting the Leadership & Internal Communications team. The candidate will be responsible for driving engagement and developing communications plans in conjunction with the Engagement & Communications Lead. Lead in planning, liaising with different areas of the business and implementing communication activities for a variety of stakeholders. Ensure communications messages are consistent across all mediums and for different departments of the organisation, and are inline with the firm’s strategy, purpose and values.Our Internal Communications team creates and implements the most effective communication strategies and tactics that drives PwC’s strategy and aligns its vision and purpose. As part of the team, you’ll create high quality and high impact communications that engage our partners and people and enhance the PwC’s culture and brand.Primary duties and responsibilitiesFinancial- Adhere to the budget- Track spending against the budgetCustomer- Establish an engagement and communications plan in conjunction with team lead- Ensure organisational initiatives and projects are successfully communicated to stakeholders and employees- Liaise with business partners to ensure their priorities are being supported across channels- Support the CPO agenda by understanding business context and editing and writing content for a variety of communications- Manage social and external profiles of key stakeholders- Use existing social media channels to communicate with our people- Support in the running and development of annual events, both digital and live- Handle the communication response to crisis situations which affect organisational perception and reputation- Drive consistency in communication style and language across all areas of the business- Lead and abide by the PwC brand, acting as an ambassador in the region and ensure that all internal communications are aligned to overall corporate brand identityInternal Process- Develop communication plans and key promotional messages in consultation with the team lead- Plan, edit and write content for a variety of communications mediums- Ensure compliance of activities with project communication strategy- Lead development of communications platforms and work closely with team lead to deliver on set targets- Ensure messages are consistent with external communication messages and marketing initiatives- Respond to feedback from staff and adjust communications content accordingly- Learning & Growth- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

    Knowledge, skills, and abilitiesEducation- Ideally degree educatedLanguage- Fluency in spoken and written English, Arabic not requiredOverall Experience- 5+ years of experience in corporate communications and/or communities managementSpecific Experience- Experience in a marketing function or communications role- Industry experience within the Middle East is preferredKnowledge and Skills- Knowledge of the Professional Services Industry, including latest market developments, best practices and trends- Ability to multitask- Ability to compile and synthesize data- Good communication (verbal and written) skills- Excellent presentation and report writing skills

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

  • in

    Executive Assistant Finance – Senior Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    IFS – Office Management – Executive Assistant Finance – Senior AssociateLine of ServiceInternal Firm ServicesSpecialismIFS – AdministrationManagement LevelSenior AssociateJob Description & SummaryA career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.Primary duties and responsibilitiesFinancial- Adhere to the allocated budget for the Office Services function- Propose costs saving solutions as appropriate- Work with procurement with regards to office needs (supplies, consumables)- Prepare purchase orders for all office management suppliesCustomer- In line with Procurement guidelines, provide office services supplies- Coordinate local events, office events with close liaison with the Office Manager- Coordinate printing and binding requests- Facilitate New Hire on-boarding process via coordinating inductions and other matters with HR- Notify HC, IT and receptionist of new hires/departures, and provide/remove security passes and access to office as appropriate- Handles and reports ad-hoc issues arising- Acts as an interface between administrative staff and management- Manage external archiving if relevant- Manage seating, storage and parking allocations- Oversee couriers and post roomInternal Process- Manage Office administrator assignment and conflicts- Adhere to policies and procedures set by management- Coordinate driver schedules, reviews timesheets and manages leave- Coordinate office administrator schedules, reviews timesheets and manages leave- Coordinate receptionist schedules, reviews timesheets and manages leave- Manage maintenance, repairs- Manage cleaners and other outsourced services- Liaise with office landlord- Fire safety warden and business resilience liaison- Manage local office petty cashLearning and Growth- Follow up closely on the daily operation of junior staff to ensure support for office operation is being well-maintained and provided fairly to all office users- Standardise and improve efficiency of internal office management processes- Assist the Office Manager in recruiting and deploying junior admin staff (receptionist, office assistants, drivers, etc. according to local needs)- Training new office management team members- Performance management of direct reports- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

    Knowledge, skills, and abilitiesEducation- Bachelor’s degree requiredLanguage- Fluency in spoken and written English, proficiency in Arabic is an advantageOverall Experience- 5+ years experience of providing office services in a professional services environment, or equivalent internal experienceSpecific Skills- Experience with a professional services firm preferred- Prior people management/team lead experience preferredKnowledge and Skills- Extensive knowledge of associated computer software (e.g. Microsoft Office ’97 especially Word, PowerPoint, Excel, etc.)- Ability to identify problems and resolve them- Ability to make decisions without prior reference- Clear and concise communications at all levels- Strong managerial presence- Ability to work accurately whilst under tight time constraint and high-quality standards- Knowledge of the Firm’s supply contracts

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

  • in

    Junior CX Service Designer | Chalhoub Group

    Employment:

    Full Time

    Who we are We are a leading luxury retailer in the Middle East, with more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of our organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.What you’ll be doing – Support co-designing with customers, brand managers, and other stakeholders to deliver human-centered, end-to-end solutions that meet needs of customers.- Participate in user research activities (such as surveys, user testing, focus groups etc.) and incorporate insights into service design and deliverables.- Responsible for mapping customer and/or user journeys and holistic view of the experience by identifying critical touchpoints, how those touchpoints are connected, and how people experience the brand throughout their entire lifecycle.- Support leading design brainstorming and review sessions with brand managers and other key stakeholders.- Support identification and prioritization of opportunities that will inform our experience strategy.- Work closely with product development, sales, marketing, and operations to integrate UX & Customer insights to optimize the journeys. – Use VoC research and insights and competitor analysis to transform what customers want into what users need to efficiently get their jobs done. – Develop customer journeys, service blueprints, workflows, wireframes, and other design deliverables.- Understand and articulate clearly how journeys, processes and services need to change from a user centered, system, and business perspective.- Use UX best practices to design digital experiences for target users, and support the company’s business goals while advocating for users’ needs.- Apply a design thinking culture within the organization.

    What you’ll need to succeed – Proven and successful at delivering a product design, from design to launch.- Familiarity with research tools and techniques such as Crazy Egg, Google Analytics and Optimize, usertesting.com, customer interviews, small-focus groups, and surveys.- Experience with field research (e.g., store experience audits, mystery shopping, etc.)- Experience of using design thinking principles or methods, facilitating Design Thinking workshops and trainings.- Business knowledge paired with outstanding analytical, conceptual, and design thinking skills.- Proven ability to create new service designs based on relevant user insights and to effectively communicate them to stakeholders.- Work under time constraints on several tasks and projects simultaneously, as well as a marked ability to work in cross-functional teams.- Arabic (written and spoken).What we can offer you We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefitsWe recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More