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    Network and Systems Administrator | RATP Dev

    Employment:

    Full Time

    About the company RATP Dev, in the Middle East and across the world, is committed to developing and optimising public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion and determination in welcoming challenge. RATP Dev Middle East is the regional head office which operates and maintains urban transportation systems in multiple countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai, RATP Dev Middle East has become a leading, innovative and sustainable mobility player in the Middle East and North Africa (MENA) region.In the wider MENA region, RATP Dev Mobility Cairo (RDMC) will soon be in charge of the operations and maintenance of the new Light Railway Transit line and the Cairo Metro Line 3 plus its future extensions therefore we are actively sourcing quality talent for our new and exciting venture in Egypt. JOB PURPOSE: Administrate the IT infrastructure services, ensure that approved service levels are achieved in line with contracts and that customers’ expectations are met or exceeded.RESPONSIBILITIES/DUTIES Operations- Implement, Administrate, and troubleshoot Azure, Active Directory Federation Services (ADFS), Site Recovery, Express Route, automation of deployment using PowerShell.- Install, configure, administrate, manage, and support Azure compute instances, Azure Backup, Azure Storage Monitor, snapshot, Azure Storage.- Configure and troubleshoot Terminal servers (RDS), Windows Clustering, NLB and Hyper-V PowerShell cmdlet and scripting.- Deploy and Scale infrastructure on Azure for multiple build environments (Dev, Test, Prod)- Maintains & manage large scale VMWARE environment.- Supervise the data center activities.- Maintain all Cloud systems performance and availability by Monitoring, analyzing the workload of these systems and solving any performance degradation problems.- Review backup logs regularly to ensure the sustainability of backup policies.- Provides monitoring and reports of the operational status of all system & network environment.- Create and update checklists and documentations for backup policies, system upgrades, system security, applications access, and disaster recovery plans.- Management of cloud/application security including IDS/IPS, penetration testing, vulnerability.- Provide all security and backup logs needed for Internal or external audit procedures.- Proactively monitor systems to ensure availability, security, and integrity.- Perform any other assigned tasks as required by the direct manager.- To build a monitoring system or dashboard for WIFI up time, internet uptime, internet up/down speeds, VOIP uptime, servers & storage uptime, 1st response time & fix time- To review and update all IT related documentation (H/W, S/W inventories, network diagrams (physical, logical), vendors list, server configurations, IPs, Ports, …).- To perform regular audit on company branches to make sure that network, H/W and S/W are effectively and efficiently functioning. – To send a daily & monthly security report to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.- To prepare department yearly needs to support in the budget preparation.- To collaborate with third party suppliers and ensure that their performance and provision of services and quality are in line with employee expectations to meet or exceed service levels.- To administrate the daily backup & DR processes.- To supervise the services delivery in the remote sites & data center operations.- To supervise the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, operating systems, hardware, and software.

    ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE- 3 – 5 years implementing in data center, systems, network & cloud bases solutions based on the Azure cloud platform.- Hands on Knowledge outlook 365, core Microsoft Azure Cloud technologies and services including Single Sign-On (SSO), AD); Azure back-up and restore, Azure snapshot, Azure Site Recovery- Microsoft Certified Solutions Expert (MCSE), Azure Administrator Associate (AZ103) is must, Exam AZ-400: Microsoft Azure DevOps Solutions is preferred.- VMWARE certification VCP is must.- Problem-solving, and Interpersonal skills.- High Level of Ownership and Problem Solving- Excellent Sense of Urgency reacts well to opportunities.- Very Good command of English languageContract type Permanent

    We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.

    Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.

    As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.

    Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination. More

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    IT Coordinator – Saudi National | AccorHotels

    Employment:

    Full Time

    You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.What is in it for you: – Employee benefit card offering discounted rates in Accor worldwide – Learning programs through our Academies – Opportunity to develop your talent and grow within your property and across the world! – Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: – Organize and implement administrative systems & procedures, and perform necessary support duties – Serve as a principal source of information for the team – Prepare and maintain your department’s records

    Your experience and skills include: – Excellent interpersonal and communication skills – Ability to prioritize work in an environment with multiple interests – Ability to handle complex and confidential information with discretion – Competency using a variety of computer softwares Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

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    IT Infrastructure and Services Delivery Manager | RATP Dev

    Employment:

    Full Time

    About the company RATP Dev, in the Middle East and across the world, is committed to developing and optimising public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion and determination in welcoming challenge. RATP Dev Middle East is the regional head office which operates and maintains urban transportation systems in multiple countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai, RATP Dev Middle East has become a leading, innovative and sustainable mobility player in the Middle East and North Africa (MENA) region.In the wider MENA region, RATP Dev Mobility Cairo (RDMC) will soon be in charge of the operations and maintenance of the new Light Railway Transit line and the Cairo Metro Line 3 plus its future extensions therefore we are actively sourcing quality talent for our new and exciting venture in Egypt. About the job JOB PURPOSE: The role is to plan, direct, and coordinate the design, installation, and connectivity of computer systems and network infrastructure to ensure the stable operation of Move & Connect’s IT.RESPONSIBILITIES/DUTIES Supervision – To organize and manage the IT projects managers internal and external to ensure that the projects activities within a specific area of the IT infrastructure activities is carried out in an efficient manner which is consistent with operating procedures and policy.- To prepare and delivery of the business value solutions for customers, including technical writing up and presentation.- To ensure proper budget allocation and tracking spending.- To ensure adherence to needed policies, standards, processes, and procedures as defined.- To ensure that all projects are delivered on time, within the scope and budget.- To responsible to manage the IT services desk / Technician staff with all their daily operations and be able to give guidance when necessary, to complete what is missing in their technical experience.- To manage the technology partnersIT Infrastructure – Oversight of teams responsible for installation, support, repair, and decommissioning of all hardware and network devices across all sites.- Proposing and complying with agreed operational performance goals relating to safety, security, availability, capacity, productivity, efficiency, and cost- Supporting the physical security safeguarding of the people, assets, and customer data in all sites- Contributing to continuous improvement of operational processes, procedures, methods, and tools, including those related to safety, security, and availability incident/event response, management, recovery, and resolution.Services Delivery – Maintain high performing service support functions including and IT Service Desk, Desktop Support and OT Support- Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required- As owner of the escalation process the Service Delivery Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review- Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed- Be accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems- Manage and drive internal and third party service via review meetings covering performance, service improvements, quality and processes- Coordinate with Cyber Security Teams to implement identified controls, policies and procedures.

    ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE- 5 years of progressive experience in managing IT infrastructure teams.- A passion for Service Improvement- Experienced Service Management professional- ITIL Qualified- Experience of managing 3rd parties and 3rd party delivered services- Service Management or Support in a large-scale and diverse environment of incident- management, escalation procedures and related disciplines- Expert knowledge of ITIL disciplines- Excellent customer facing/customer service skills Managing and supporting IT systems, infrastructure, and IT security systems.- Understanding of IT infrastructure including but not limited to Platforms, Storage, Application servers, Web servers, SQL Server, Network Routing, Switching, Security applications.- Selection and deployment of hardware, including but not limited to Firewall, Network Routers and Switches, Virtual Servers, Windows Servers, Cloud and On-PREM hosting- Familiarization with software/Applications including but not limited to ERP, Database, SharePoint, O365, and Maximo.- Managing complex projects involving – Managing Client, Vendors and Stakeholders – Hardware/Software procurement- Staff hiring/Team building. – Subcontractor installations supervision- SLA management- Technical documents writingContract type Permanent

    We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.

    Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.

    As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.

    Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination. More

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    IT – Testing & Automation Analyst (Associate) | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelAssociateJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Automation Engineer and Innovation team helps clearly articulate technology requirements and the business demand for automation and innovation solutions, influence senior stakeholders, and build a strong foundation to grow and scale. You’ll deliver powerful and differentiated automation and innovation solutions enabling the business strategy of the Firm and evolving to accommodate changes as needed.The role is to devise and design business process requirements for all IT-related business, financial, and operations systems critical to core organizational functions.  This includes researching and analyzing data in support of business functions, process knowledge, and systems requirements. The Analyst is also responsible for proactively generating and compiling reports based on his or her findings, complete with recommended improvements to – or new requirements for – business processes and operational procedures. This individualwill apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new computer systems.Responsibilities: – Chart existing business processes in order to define current business activities for the development of procedures and models.- Meet with decision-makers, systems owners, and end-users to define business, financial, and operations requirements and systems goals.- Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging these processes.- Prototype new procedures for the purpose of enhancing business processes, operations, and information process flow.- Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.- Perform cost-benefit and return on investment (ROI) analyses for proposed changes to aid management in making implementation decisions.- Identify and establish the scope and parameters of process analysis in order to define impact, outcome criteria, and measure-taking actionsAcquisition & Deployment- Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.- Assist in conducting research on software and hardware products to justify recommendations and to support purchasing efforts.Operational Management- Develop, standardize, and maintain new or improved processes based on findings and analysis.- Communicate process changes, enhancements, and modifications – verbally or through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood.- Create process models, specifications, diagrams, and charts to provide direction to system programmers.- Liaise with various business groups in the organization to facilitate the implementation of new or improved business processes.- Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.

    Position RequirementsFormal Education & Certification- College diploma or university degree in the field of business administration, computer science, finance, or management information systems.Knowledge & Experience:- Proven experience with business and technical requirements analysis, business process modelling/mapping, methodology development, and data modelling.- Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.- Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and mainframe applications.- Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flowcharts.- Ability to create systematic and manual operations procedures in both technical and user-friendly language.- Ability to apply statistical and other research methods into systems issues and products as required.- Excellent understanding of the organization’s goals and objectives.Personal Attributes:- Able to exercise independent judgement and take action on it.- Excellent analytical, mathematical, and creative problem-solving skills.- Excellent listening, interpersonal, written, and oral communication skills.- Logical and efficient, with keen attention to detail.- Highly self-motivated and directed.- Ability to effectively prioritize and execute tasks while under pressure.- Strong customer service orientation.- Experience working in a team-oriented, collaborative environment.Work Conditions:- Occasional evening and weekend work to meet deadlines.- Sitting for extended periods of time.- Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.- Lifting and transporting of moderately heavy objects, such as computers and peripherals.

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Assurance – IT Audit Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAssuranceSpecialismAssuranceManagement LevelAssociateJob Description & SummaryControls Assurance is a specialist team within our Audit practice that combines a mix of technology, data, business and accounting expertise to how we audit clients across all industries.As part of the team you will have the opportunity to work with a variety of clients, industries and technologies. We’re constantly investing in audit technology and the skills of our people to keep up with the rapid pace of change.PwC Controls Assurance Services team is looking for a new team member to be a part of our expanding Controls Assurance practice.

    Required experience and responsibilities:- Minimum 2 to 3 years of experience covering IT General Controls (ITGC), ERPConfigurations (SAP, Oracle) and IT automated controls, SOX Compliance, Business cycle/process controls review and Segregation of Duties testing.- Experience in auditing Telecom, Financial Service and/or Oil & Gas clients- Experience in third party assurance and Service Organisation reporting- Good understanding of accounting knowledge and/or audit knowledge in relation to controls over financial reporting- Solid technical skills and understanding of information systems security and controls across a wide range of systems including operating systems (For ex. Unix, Windows, OS/400, etc.), databases (For Ex. Oracle, SQL, etc.), applications and technology tools- Experience with data, automation and analytics tools such as ACL, Alteryx, Power BI, UiPath.- Experience in preparation of audit reports on the adequacy and effectiveness of controls, along with providing practical recommendations. Discuss audit issues and recommendations with the client management.- Demonstrated track record in driving engagements at the field level, combined with ability to work in teams effectively- Excellent coaching, project management skills and ability to follow through and complete tasks within tight deadlines

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Learning and Organizational Development Manager | Hays

    Employment:

    Full Time

    My client is a large professional services company based in Abu Dhabi. They are looking for a Learning and Organisational Development Manager to join their organisation. The team has experts in Learning and Organisation Development from around the Globe.

    Salary:
    AED
    26,000 to 28,000
    per month inclusive of fixed allowances.
    Additional benefits: plus benefits

    – The ideal candidate will have 8+ years experience in Learning and Organisational Development- Degree/Masters in HR or Organisational Development – Majority of your experience should be within professional services companies – A mix of consulting and inhouse would be ideal – Someone who has designed Organisational Development processes – Someone who can execute an Organisational Development strategy and process into a working plan- Strong experience in Talent Management and Development is also required – Strong leadership and people management skills

    Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide.

    Our Middle East office was founded in December 2005, headquartered in Dubai UAE. We deal with clients in the UAE, Qatar, Oman, Bahrain, Saudi Arabia, and other key areas in the region. Our consultants sector-specific knowledge and unique understanding of the local market allows us to offer an exceptional level of service across all divisions.

    We currently recruit for roles in the following sectors: Accounting & Finance, Architecture, Banking, Construction & Property, Engineering, Healthcare, Human Resources, Information Technology, Logistics, Legal, Office Support, Oil & Gas, Life Sciences, Supply Chain & Procurement, and Sales & Marketing.

    As part of our continuing expansion, we have opened a dedicated Abu Dhabi desk to further assist with our client needs across the region. More

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    Head of Operational Risk / Head of Risk | McGregor Boyall

    Employment:

    Full Time

    Client – A leading regional Fintech and payments companyLocation – Manama, BahrainReports to – The CEOLeading Bahraini based Fintech and payments company is looking to appoint a Head of Risk who will be responsible for overseeing all aspects of their operations and promoting the growth of the FinTech Business. This includes undertake all risk assessment and risk mitigation for their Digital business operations and support units to ensure that all major risks are identified and mitigated. The role will require a strong focus on Operational Risk management and in particular to ensure that Risk Control Self-Assessment (RCSA) reviews are conducted effectively and comprehensively, on schedule with appropriate risk mitigation advice. Also that the Company has proper, systematic management and compliance with established policies, practices and procedures related to risk management. Our client is looking for a Hands on Risk professional who can help refine the function and identify improvements in current systems, policies and strategies and take actions to mitigate emerging enterprise and related risks. Ideally candidates should have approx. 12-15 years of Banking/Financial Services experience of which at least 6-8 years in Operational Risk Management ideally in a Fintech/Payments company – covering digital (electronic payments) outsourcing and fintech services in the MENA region. Experience in Card Processing, Fintech Services and Merchant Acquiring Services preferred. Well-rounded experience covering all areas around Payment Risk, Fraud and Chargeback Management, Leadership Excellence, Client/Customer Management. Track record of successfully building businesses to profitable scale at leading financial institutions across several global markets.McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

    Ideally candidates should have approx. 12-15 years of Banking/Financial Services experience of which at least 6-8 years in Operational Risk Management ideally in a Fintech/Payments company – covering digital (electronic payments) outsourcing and fintech services in the MENA region. Experience in Card Processing, Fintech Services and Merchant Acquiring Services preferred.

    Established in 1987, McGregor Boyall is a global recruitment consultancy providing permanent and contract / interim professionals across a wide variety of disciplines including Technology, Risk, Finance, Compliance, Legal, Marketing and HR & Talent Management. Since our inception, we have built an unrivalled reputation for helping organisations recruit the very best talent to ensure that they realise their business and operational objectives.

    Headquartered in the city of London, and with further offices throughout the UK (Manchester, Birmingham, Edinburgh and Glasgow) as well as globally in Dubai and Singapore, we are able to offer recruitment solutions throughout the UK & Europe, Middle East and Asia Pacific regions. More

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    Senior Manager – Consulting | Michael Page

    Employment:

    Full Time

    Senior Manager that will be working on Target Operating Model Design & Process Improvement.Client DetailsOne of the Big 4 ConsultanciesDescription* Senior Manager that will be working on Target Operating Model Design & Process Improvement.Job Offer* Competitive package and benefits.

    * Based in KSA* Bi-lingual* Significant Target operating model / process improvement experience* Preferably with Big 4 experience

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More