Aurelia Butler

More stories

  • 100 Shares189 Views

    in Job Posting

    Client Relationship Manager – Professional Development | Charterhouse

    Employment:

    Full Time

    Charterhouse is working with an international professional training provider that is looking to expand their team in Dubai through the hiring of a Client Relationship Manager who will be responsible for developing new strategic partnerships whilst managing existing accounts. This is a fantastic opportunity to join a progressive, high performing team that welcomes individuals with an entrepreneurial spirit and solution focussed mind-set. This role will ultimately be responsible for identifying and building strong strategic partnerships and conducting in-depth market analysis to improve the businesses offerings, client satisfaction and presence in the UAE as well as the wider GCC region. Using your knowledge of the dynamic training offerings and financial services industry you will work closely alongside subject matter experts to fully understand the client’s learning requirements, creating tailored, best in class proposals to convert to booked business. Your primary focus will be on ways to generate new business opportunities and increase revenue streams either through existing accounts or acquiring new clients within the financial services industry. A high degree of commercial business acumen and experience of developing viable business sales strategies is essential for this role, alongside unshakeable communication and presentation skills.

    To be considered for this role you must have a strong background in business development/client relationship management ideally within financial services, executive education or professional services. Excellent English communication skills, business planning and consultative sales abilities are essential for this role, alongside a strong spirited, resilient nature to excel in a fast paced and dynamic environment.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

  • 113 Shares149 Views

    in Job Posting

    IT Business Solutions Manager – Travel | Air Arabia

    Employment:

    Full Time

    – Develops a cost-effective 3-year IT Strategy and business plan based on business needs and objectives. Ensures that the IT strategy serves the overall IT objectives, and leverages advancements in technology that brings a competitive edge to Air Arabia Group.- Collaborates with Stakeholders to carry out analysis and feasibility studies and recommend changes on business processes through improvements in information systems. – Reviews performance of IT applications and services against approved objectives ensuring business satisfaction levels are met and monitored.- Shares responsibility; develops and maintains effective working relationships with business heads, line managers, and ISA teams in the assigned business units to ensure best services are provided; advises business stakeholders on IT investment decisions. – Plans, implements and manages IT budgets and work programs for business units that realize business benefits and best practices in industry, as well, meet/exceed Air Arabia Group’s expectations. Ensures programs are implemented end-to-end including transition into “business-as-usual”.- Identifies business focus areas to develop/manage a roadmap of all business applications ensuring the functional capability of systems is enhanced in line with changing business needs. – Takes full responsibility for satisfactory completion and periodic review of approved IT projects ensuring deliverables are completed within agreed timescale, cost and budgets.- Provides effective leadership to the project team and regular accurate communication to stakeholders. – Develops and maintains knowledge in Group business domain; collaborates with technology experts and suppliers to recommend/deliver feasible solutions to business needs in alignment with design and architecture principles and fundamentals approved by the Group.- Decides on all IT business solutions and requirements for the assigned departments and acts as the sole representative of Air Arabia Group at ISA to address those solutions and requirements and ensure achieving them rightly, timely and cost-effectively.- Keeps abreast with new innovations in the IT industry to enhance service continuously. – Conducts benchmark studies and analysis to stand on best practices in the industry and incorporate those practices within the IT environment to enhance efficiency.- Partners with ISA teams to achieve and stream standardization in Information Technology areas within Air Arabia Group. – Provides support and guidance to cross-functional teams on business requirements to incorporate in IT policies, procedures and performance measures.- Performs any other additional responsibilities as directed by the HOD/CEO.

    – 8+ years’ experience in Information Technology Management, 4 of which at least in a leading role.- Experience with Aviation/Airline industry is essential, low-cost airlines is a plus.- Relationship Management – with complex, senior level stakeholder management, leading delivery of business IT solutions, preferably working with external solution providers.- Expert in planning and delivering business IT solutions that serve and enable business change and transformation.- Proven record in successful business IT projects delivery, on a large scale, using industry standard methodologies.- Good experience in facilitating project risks and identifying mitigation actions.- Managed or has been a part of Project Management Office.- Experienced in conducting benchmark analysis and feasibility studies to recommend best practices and enhancements to the work environment.- Expert in analyzing data, identifying pitfalls and recommending cost-effective IT business solutions.- Effective persuasive, negotiation, problem solving and decision-making skills.- Employs technical expertise, and interpersonal relations to execute new initiatives and achieve company’s objectives.- Capability of understanding market trends and translating them into effective IT solutions.- Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.

    Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia’s fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. More

  • 75 Shares149 Views

    in Job Posting

    IT Specialist | RTC-1 Employment Services

    Employment:

    Full Time

    Position Title: IT SpecialistEmployment Type: Full Time Salary: Up to 7.5K AED all-inclusive depending on experience and qualificationsJob Location: Sharjah, UAEAbout the Client: The hiring company is a startup medical center based in Sharjah catering to basic and special patients need from infants to elderlyJob Role: – Manages daily IT tickets and solving technical issues of level 1 and 2 related to desktop support, network management, server support, network security, printer issues, windows and mac issues- Installs and configuring windows server (2016/2012/2008/10/8. 1/8/7/XP), computer hardware, software, systems, networks, printers, scanners, firewall for LAN & WAN and virtual machines through VMWare – Manages medical equipment software for x-ray machine and troubleshooting kiosks, Q management, visitor management software etc.- Administers office 365, G-Suite, cisco server, cisco telephony exchange & switches, attendance machine, CCTV, zoho crm, zendesk and easy-Q front desk ticketing system- Solves errors and issues of users such as e-mail flow, autoreply, email forwarding, distribution group, making internal and external signatures- Manages API integration with various other government websites and applications- Oversees IT procurement for the company and coordinating with vendors- Manages storage and backup solutions (Google Drive, OneDrive)

    Requirements: – Open to Indian or Arabic national- Male, 35 years old and below- Bachelor’s degree in Computer Science / IT or any equivalent- At least 5 years of experience in the same role in a medical company background is an advantage- Any relevant certification will be preferred- Speaking or understanding Arabic language will be an added advantage- Excellent communication skills- Candidates who can start immediately will be prioritized

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

  • 100 Shares109 Views

    in Job Posting

    Senior Technical Support Engineer | Flex Tech Solutions

    Employment:

    Full Time

    JOB DESCRIPTION• Maintain, upgrade and manage the software, hardware and networks at client site• Resolve technical and application issuesRESPONSIBILITIES• Installing and configuring computer hardware, software, systems, networks, printers and scanners at our office and client site as well• Manage network servers and technology tools• Set up accounts and workstations• Troubleshoot issues and outages• Develop expertise to train staff on new technologies• Responding in a timely manner to service issues and requests• Providing Field support across the clients (this may be in person or over the phone)• Logs relevant incident/service request details per help desk procedures • Repairing and replacing equipment as necessary• Testing new technology• Prepare accurate and timely reports• Document technical knowledge in the form of notes and manuals• Maintain jovial relationships with clients

    Salary:
    AED
    3,500 to 6,000
    per month inclusive of fixed allowances.

    SKILLS• Excellent communication skills• Quick Learning• Able to work independently• Windows OS/Server• Sound knowledge in SQL• Server Virtualization (VMWare)• LAN/WAN/ Routers/ Switches/ Storage• Sound knowledge of networking• HTML, .NET • Application Support, implementation, integration & configurationQUALIFICATION• Bachelors in IT or related field• MCSE or/and CCNA preferred

    FLEX Tech Solutions –Flex TS established in Year 2012 as a system integrator and services company; provide innovative IT solutions and technology. Help boost process efficiency covering different industries such as, Banking, Retail, Education, Government and others, High levels of quality Solutions for cost-efficient operation of IT systems.

    Our greatest strengths are its Business experience, project development and technical support for CEM (Customer Experience Management), Retail, and EFT Solutions. This allows FLEX Solutions to fulfill client needs in the process of migration until its successful project completion. More

  • 113 Shares149 Views

    in Job Posting

    Support Engineer | SAP Middle East & North Africa

    Employment:

    Full Time

    Work Area: Consulting and Professional ServicesExpected Travel: 0 – 10%Career Status: ProfessionalEmployment Type: Regular Full Time COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. POSITION SUMMARY Would you like to work within a team that is recognized for its world-class customer care, leading support offerings, and work directly with customers to help them achieve successful outcomes for their business? Do you work best when collaborating with great team members and multiple other stakeholders, building impactful relationships that drive success for both you and SAP’s customers? Are you creative when faced with challenges? Do you want to be a part of a dynamic organisation that provides guidance and support for a portfolio spanning both cloud and on-premise products? Then look no further, bring your talents to us! Through expertise, services, support, and tools, SAP Services and Support is uniquely prepared to help our customers become an Intelligent Enterprise using SAP’s intelligent suite, digital platform and intelligent technologies. Our expertise, services and support portfolio and intelligent tools encompass over 45 years of experience in implementing and supporting hundreds of thousands of companies across 25 industries. SAP Enterprise Support (ES) provides customers with expertise and collaboration tools that support and enable them to achieve these goals. This position as an Enterprise Support Advisor (ESA) is a client facing role within SAP Lifetime Customer Experience (LCX) – a global organization that guides customers to accomplish game-changing business outcomes through an outstanding next generation support experience that earns lifetime customer loyalty. EXPECTATIONS AND TASKS – As a customer advocate, the ESA is the customer’s primary point of contact responsible for orchestrating all support activity within SAP to deliver a superior customer experience – Develop trusted relationships with key SAP and customer stakeholders – Collaborate with customers to create goal-based engagement plans that focus on addressing business challenges & help achieve successful business outcomes – Execute and track agreed engagement plan by leveraging relevant SAP tools, services, methodologies and best practices to drive customer success – Empower customers to utilise SAP support features and services – Instigate and manage processes that drive internal teams to provide relief for customers facing critical situations and minimize the risk of core business interruption – Some travel required – up to 30% on-site presence with customers

    SKILLS AND COMPETENCIES – You are customer orientated and focus on quality, as well as having skills to interact and collaborate with customer IT decision makers and LOB decision makers – You communicate effectively with individuals at all levels, internally and externally, with appropriate discretion where required – You have excellent English and Arabic (preferably) oral and written skills, additional languages are an advantage – You have excellent interpersonal skills, with the ability to juggle multiple priorities, deliver results under pressure, work independently, and take ownership of assigned tasks (pro-active driver, results-oriented, pragmatic) – You understand IT landscapes and lifecycles with a specific focus on SAP Solutions during transitions, implementations and operations phases for cloud, standalone or hybrid – Knowledge of the SAP Enterprise Support and the included service offerings such as SAP ES Academy, SAP ES Value Maps and SAP Solution Manager is an advantage EDUCATION AND WORK EXPERIENCE – Graduate with a Bachelor or Honours Degree in IT / Computer Science / Physics / Mathematics / Engineering / Business with IT or equivalent preferred – 2 years work experience with proven ability in a customer-facing role – Project Management experience is an advantage – Experience in working in global &/or virtual teams – Experience and/or acumen of the following technologies and solutions is an advantage: Cloud; Databases; Server applications; Infrastructure architecture; Internet technologies; Web servers and web proxy servers experience; Enterprise software solutions; Business application software; IoT – Experience with social media and content development is an advantage i.e. blog posts, videos, podcasts, infographics – Proven record in managing issues, scope and quality while bringing areas of responsibility and tasks to successful completion within the time requirements WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now . SAP’S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

    Headquartered in Walldorf, Germany, SAP is the world’s largest business software company with more than 51,500 employees at sales and development locations in more than 50 countries worldwide.

    Our global development approach focuses on distributing development across the world in strategically important markets. A global network of SAP Labs spanning Bulgaria, Canada, China, Germany, Hungary, India, Israel, and the United States, enables SAP to operate locally, yet organize globally.

    As the global technology research unit of SAP, SAP Research significantly contributes to SAP’s product portfolio and extends SAP’s leading position by identifying and shaping emerging IT trends through applied research and corporate venturing. SAP Research has highly skilled teams in 11 research centers worldwide. More

  • 88 Shares169 Views

    in Job Posting

    Senior Accountant – Payroll | McGregor Boyall

    Employment:

    Full Time

    Position – Senior Accountant, PayrollReports to – Manager, Entitlements & PayrollCompany – A sovereign wealth fund firm Job Location – Abu Dhabi, UAE• Exciting opportunity to work with one of the most respected organisations in the UAE, involved in both Regional and Global projects. • You will be responsible for the timely and accurate processing of all payments relating to the Entitlements and Payroll functions. • Responsible for ensuring that employee compensation, benefits and deductions are accurate and are in-line with the HR policy and Administrative Committee’s resolutions. • Responsible for managing the process of reconciliation of all payroll accounts and initiates accounting action plans where necessary. • Handling the correct and timely processing of staff benefits that include salaries and monthly allowances, housing, furniture and joining allowances, car loans, education fees, annual tickets and car allowance as per the Company’s rules and regulations and specific to the employees’ contract. • You will be responsible for maintaining and updating employee records whenever there is a change in the employment status such as promotion, transfer, salary review, annual increment, change of job title, contract type and employee data, change of marital status, bank and dependent details. • You will be responsible for processes, monitoring, and updating business travel and training payments (daily allowance, tickets and leave) in coordination with the concerned department and General Services. • Calculates and uploads the monthly pension contribution for National and GCC employees. Instructs the AP team to process the payment prior to the deadline of every month. • Manages the process of the end of service payments, final settlement calculations and clearance for resigned, terminated and retired employees.McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

    • Bachelor’s degree in Accounting. Good knowledge of computerized accounting processes / payroll systems. • Knowledge of oracle finance is an advantage. 5-10 years of experience as an Accountant or similar role within a Payroll division with a leading institution.• Good understanding of general principles of accounting and payroll processing. • Good understanding of relevant UAE law. High level of accuracy and attention to detail.• Experience of hands on payroll management of between 250-1000 employees• Good interpersonal skills and ability to interact effectively with managers / staff from different cultural backgrounds.

    Established in 1987, McGregor Boyall is a global recruitment consultancy providing permanent and contract / interim professionals across a wide variety of disciplines including Technology, Risk, Finance, Compliance, Legal, Marketing and HR & Talent Management. Since our inception, we have built an unrivalled reputation for helping organisations recruit the very best talent to ensure that they realise their business and operational objectives.

    Headquartered in the city of London, and with further offices throughout the UK (Manchester, Birmingham, Edinburgh and Glasgow) as well as globally in Dubai and Singapore, we are able to offer recruitment solutions throughout the UK & Europe, Middle East and Asia Pacific regions. More

  • 50 Shares169 Views

    in Job Posting

    Finance Administrator | Charterhouse

    Employment:

    Full Time

    Our client is a highly reputable and boutique expert in their field of specialism. They are looking to hire a proven Finance Administrator to join their close-knit family office. This is a role where first impressions and stakeholder management count as you will be working alongside senior leadership and within a fast-paced and dynamic team environment. This role will provide a bespoke service tailored to the needs of senior leadership, reporting to the Finance Manager. The role will include but is not limited to the following: reviewing and cross-checking financial data of the company, preparing charts and presentations, ensuring VAT compliance and assisting with ad-hoc administration where required.You will also be responsible for maintaining confidential files and records at all times.

    The successful candidate will have at least three years of finance administration experience. You will be professional and well organised; able to adapt to change and possessing a strong attention to detail. The ideal candidate will have a positive approach to work and an ability to work strongly within the team. You will be self-motivated and pragmatic with the ability to communicate at all levels. This will be a permanent position that offers the potential to forge a long-term and stable career within a family office. This is a full-time office based role where you will be based within a friendly team that works collaboratively. For the successful candidate, there will be scope to further develop one’s skill-set across multiple projects and alongside the ever changing needs of the business. All CV’s will be received in confidence.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

  • 75 Shares189 Views

    in Job Posting

    Cyber Security Manager | RATP Dev

    Employment:

    Full Time

    Job title Cyber Security ManagerAbout the company RATP Dev, in the Middle East and across the world, is committed to developing and optimising public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion and determination in welcoming challenge. RATP Dev Middle East is the regional head office which operates and maintains urban transportation systems in multiple countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai, RATP Dev Middle East has become a leading, innovative and sustainable mobility player in the Middle East and North Africa (MENA) region.?In the wider MENA region, RATP Dev Mobility Cairo (RDMC) will soon be in charge of the operations and maintenance of the new Light Railway Transit line and the Cairo Metro Line 3 plus its future extensions therefore we are actively sourcing quality talent for our new and exciting venture in Egypt. About the job JOB PURPOSE: The role will require in-depth understanding of information security, technology architecture and business security. Successful candidates will be expected to demonstrate relevant experience working in a dynamic environment dealing with complex challenges, and communicating to all levels of the business.Business coninuty management by fully implement and testing the disaster recovery process & business continuity plan.RESPONSIBILITIES/DUTIES Supervision – Supervise information security policy exceptions & change management requests assessments.- Develop a culture of in-depth understanding as to why security testing is required at both business and internal team level and external with technology partners and client.- Analysis of information protection technologies and processes to identify technology security weaknesses.- Lead ongoing assessments of data processing systems to confirm the design of logical controls are effective and meet regulatory and legal requirements; and Provide quality reports to summarize test activities, including objectives, planning, methodology, results, analysis, and recommendations to both technical and non-technical audiences. From the output of the reports provide suggested approaches to enhance further.- Take the ownership and ensure Governance, Policy and Procedures in relation to Management of Information.Operations- Provide information protection reports to summarize test activities, including objectives, planning, methodology, results, analysis, and recommendations to both technical and non-technical audiences. From the output of the reports provide suggested approaches to enhance further.- Coordinate with Infrastructure and business systems Teams to implement identified controls, policies, and procedures.Continuous Improvement- To lead the identification of opportunities for continuous improvement of systems, processes and practices considering ‘National / international best practice’, improvement of business processes, cost reduction and productivity improvement- Meetings or workshops or participating in professional organizations or conferences. Reporting- To prepare reports timely and accurately to meet department requirements, policies, and standardsHealth, Safety & Environment- To monitor the adherence to all relevant safety and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitudeRelated Assignments- To perform other related duties or assignments as directed- To participate in any enhancement project to ensure company infrastructure reliability

    Requirements ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE- Broad knowledge of a wide range of Information Technology systems and a deep understanding of the inherent security risks associated with these technologies.- Information security principles and best practice (e.g., ISO27001)- Strong technical abilities, combined with business acumen.- Ability to present security topics to a non-technical audience and presenting the business value of security.- A good understanding of IT networking and access management concepts.- Ability to understand and assess technology systems and applications from both a technical and business function perspective.- Ability to communicate business and technical risk to all levels of audience.- Excellent interpersonal skills with the ability to build and influence teams; and self-motivated

    We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.

    Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.

    As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.

    Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination. More