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    IT Service Desk | Propel Consult

    Employment:

    Contract

    CompanyOur client is one of the largest international Insurance players in the GCC. It offers a wide range of insurance products and services for corporate, SME and individual customers.They are currently looking to recruit an IT Service Desk Agent to be based in Bahrain.Duties & Responsibilities: Key ResponsibilitiesService Desk End-User Support• Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR• Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s• Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone • Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users• Provide high-quality resolutions of assigned tickets and managing the expectations of the users• Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets• Escalate tickets that are beyond the scope of Service Desk to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams) Operational & technical responsibilitiesCommunication• Act as the 1st point of contact for all IT related issues or requests • Build a strong trust relationship with business users across the region• Build strong collaboration with level 2 and 3 IT teams• Create and update documentation for end-users when needed for known issues/requestsIT Support • Create and modify user accounts for Active Directory and all applications• Install end-user software (licensing validity and availability checks)• Deployment of new applications (and/or upgrades) and follow-up• Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor• Manage applications permissions changes for end-users• Create mailboxes and troubleshoot email issues (Exchange server)• Troubleshooting of printer issues• Call center system support• Mobile management enrollment and activation• Shared folders permissions managementSecurity• Ensure full compliance with the Information Security policy and procedures• Review encryption and antivirus definition status and remediate any issues • Administrative Privileges management • Ensure that all provided laptops have the necessary physical security measures• Scan computers for virus infection• Provide physical access to staff and visitors as necessary. Network and Telecom• Troubleshoot end-user internet issues• Local area network and Ethernet connections support • Wireless network access basic support• Headset phone and softphone setup for call center staff• VPN configuration and troubleshooting

    • Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience• 2-3 years’ experience in an IT Service Desk role• ITIL v3/v4 Foundation Certification• MCSA in Windows Server 2012/2016 or MCTS in Windows Server 2008• MCITP in Windows Server 2008 or MSCE in Windows Server 2012• Certificate in Windows 7 or 10 Troubleshooting and Implementation• Network+ Certificate• Excellent communication skills in English, both verbal and written• Critical and analytical thinking and creativity – always challenging the status quo and find better ways to complete tasks• Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software• Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client) • Good understanding of Microsoft Active Directory services • Knowledge of using a call center system to manage incoming and outgoing calls with customers (Vocalcom, Cisco UC, Avaya etc.)

    Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
    We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.
    Concentrating our resources has created 5 distinct specialist divisions:

    Banking & Finance
    Human Resources
    Oil & Gas
    Construction
    Architecture & Engineering More

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    Senior Consultant – Senior Manager, Corporate Treasury | Ernst & Young

    Employment:

    Full Time

    In Financial Accounting & Advisory Services (FAAS) within Assurance, we assist our clients to address the accounting and financial reporting challenges facing their business. You will be part of a team that provides insight and services that accelerate analytics, decision-making and innovation to build a stronger and more efficient finance function. You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That is how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The opportunity We are currently looking for a talented professionals to join our team of Corporate Treasury specialists. EY Corporate Treasury team works with some of the largest clients in the region, including multinational corporates, national and international sovereign funds, state owned entities and large family owned conglomerates, providing services relating to cash & liquidity management, treasury transformation, financial risk management, commodity risk management, treasury accounting and treasury automation. The ideal candidate will have an in-depth knowledge of Corporate Treasury, IFRS and treasury technological solutions, and preferably have prior experience in treasury consulting. In this role you will be expected to carry out business development, lead complex treasury projects, provide insights to client on leading treasury developments and manage & train team members. We’re looking for ambitious people to help drive and support this change while learning about the intricacies of dealing with diverse clients in a challenging yet rewarding environment. Your key responsibilities – In this exciting new role you will be responsible for business development of our digital offering. – This will involve collaborating with Partners, Senior Managers and client to determine a FAAS strategy that appropriately addresses risk and manages client expectations relating to deliverables. – You’ll participate and / or manage FAAS engagements, ensure that the FAAS engagement team understands the client’s needs and expectations and that the work product is client-focused, clear, accurate and well-presented. – The role will also involve ensuring work is delivered timely and in compliance with regulatory requirements, delivering effective execution of the FAAS service delivery framework, working with other service lines in providing an integrated service delivery and monitoring the FAAS engagement team’s performance against the budget. – You will identify and communicate relevant trends, developments and key performance drivers relevant to the client, consult with appropriate resources on complex accounting issues and participate in sales of new FAAS work.

    Skills and attributes for success – Pro- activity, accountability and results- driven people will flourish in this environment. – Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. – This will have a huge impact on those around you and help promote a positive work ethic. To qualify for the role, you must have – A bachelor’s degree and approximately four plus years of related work experience in corporate treasury, consulting or banking. – An undergraduate or master’s degree in accounting and/or other appropriate academic major CPA/CA/ACCA certification – Experience of working in Big 4 firm within Financial Services or Treasury consulting – Understanding of Cash & liquidity management, Financial risk management, Treasury accounting and audit support and Treasury technology – Strong understanding of IFRS 9, derivative financial instruments and capital markets – Strong management skills to lead teams (for the Senior manager role), delegate appropriately, mentor, review performance and counsel employees – Ability and comfort level in researching client inquires and emerging issues, including regulations, industry practices and new technologies – Flexibility and willingness to travel on short notice, as necessary Ideally, you’ll also have – Track record with a leading consulting firm in the MENA region – Proficiency in the Arabic language What we look for We are interested in entrepreneurs who have the confidence to develop and promote a brand new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Senior Technology Solution Engineer | Oracle

    Employment:

    Full Time

    Oracle Middle East is looking to recruit a Senior Data Management Solution Engineer (SE) to join our energetic team which delivers high value to customers in the Gulf region in their endeavors with on-premise and cloud technology solution offerings. The candidate should have the ability to translate customer business requirements into solutions that leverage Oracle’s data management and Identity/Access management offerings (Oracle DB, Oracle Golden Gate, Oracle Data Integrator, Oracle Identity Governance, Oracle Access Management, Oracle Directory Services). The candidate should be able to mentor members of the partner’s technical community, and frequently delivers training and presentations to enrich Oracle technical community. • The ideal candidate should have significant experience in data management offerings. The candidate should have the ability to: • Engage with all levels within both Oracle and the customers’ organizations • Co-draft sales strategies together with the account managers • Translate customer requirements into deliverable products and services • Provide technical support in all necessary sales activities • Define system architecture and develop cutting-edge solutions based on Oracle’s data management offerings. • Design and participate in technology pilot projects or proof of concept (POC) activities • Define values propositions, positioning and differentiation to competitors’ products • Support and develop existing customer and partner relationships and skills • Complete the technical requirement for request for information (RFI) and request for proposal (RFP) • Help drive sales opportunities to successful completion • Define and drive pre-sales initiatives in target accounts and territories • Represent Oracle in marketing events as required • Actively develop cloud platform expertise • Oracle sales consultants must be excellent communicators, able to develop and articulate complex technological issues in a straightforward way to both decision makers and technical personnel alike.

    Technical Skills• This role requires skills from a blend of traditional infrastructure technologies with focus on Oracle Database EE, Oracle Nosql, Oracle Identity Governance, Oracle Access Management, Oracle Directory Services and Cloud technologies. To be suitable and successful in this job you should be widely regarded as a subject matter expert in your current role, and have hands-on Database Administration. You should also have one or several of the skills below: • Have an understanding of key business drivers and competitive landscape in data management market. • Must have a working knowledge in MAA, RAC, Oracle DB security offerings, EM13c, Oracle Engineered Systems, etc• Must have a deep understanding of business continuity planning and virtualization technologies. • Must be Oracle DB Certified Professional and/or Oracle Database Cloud Administrator Certified Professional (Certifications on AWS or Azure technologies are a plus). Must have good understanding of Cloud Infrastructure technologies such as: • Public / Private Cloud • Scripting and automation programming languages: Terraform, Python, Chef, Puppet • Container technologies: Docker, Kubernetes • Database consolidation/upgrade technologies • Hands on experience in different cloud platform technologies (AWS, Azure, Cloud Foundry) is a plus. • Must have good understanding of Oracle Identity and Access Management offerings (Oracle Identity Governance, Oracle Access Management, Oracle Directory Services) Eagerness to learn! Oracle has an incredibly broad and growing portfolio of industry leading products. If you find it interesting and fun to pick up a new product and master these in a very short timeframe, this is the place to be! Personal Attributes:• Self-driven and result oriented • Strong presentation skills • Ability to build relationships with customers, earn trusted advisor status • Demonstrate excellent diplomacy, negotiation and collaboration abilities. • Customer focused • Effective communication (verbal & written) • Focus on relationships (internal & external) • Strong willingness to learn new things and share them with others • Team player • Confident and decisive• Be able to communicate at management level as well as at a technical expert level. Mandatory Requirements: • Have a BSc. or equivalent or higher degree in Electrical Engineering, Computer Engineering • Have at least 5 years of Oracle Database Administration (with at least 10 years of overall IT experience) • Excellent command of Arabic and English languages.

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    PR – Senior Associate | Dubai Investments

    Employment:

    Full Time

    Job Responsibilities: 1. Develop a comprehensive Public Relations plan for Dubai Investments and its subsidiaries.2. Responsible for Press Releases, Feature Stories, Interviews in coordination with the Public Relations Agency.3. Manage and coordinate Public Relations activities such as Press Conferences, and any media events.4. Coordinate with all Dubai Investments subsidiaries to gather the latest information for developing press releases and obtaining approval from the designated approval authority.5. Manage the content of Marketing Collaterals for Dubai Investments and its subsidiaries such as Brochures, Leaflets, Websites, and others.6. Prepare all materials for the DI Internal Newsletter – INVESTALK.7. Manage Social Media Content (DI & Subsidiaries).8. General Creative ideas to cover activities and news (DI & Subsidiaries).

    Requirements: Academic Qualification: • Bachelor of Marketing, Business Administration, Arts or Communication.Professional Experience:• Experience in Public relation, creation of success stories.Other Skills / Requirements:• Strong command of written communication and attention to detail. • Experience in Media communication such as radio, television, publications.

    Dubai Investments PJSC is a leading investment company listed on the Dubai Financial Market with over 19,800 shareholders and a paid-up capital of AED 4 billion. Incorporated in 1995, Dubai Investments PJSC is a world-class company that targets investments in viable and profitable entities. The Company has grown exponentially with investments in a number of businesses across sectors – real estate, manufacturing & industrial, healthcare, education and financial investments across the UAE and the Middle East.

    Dubai Investments portfolio includes 40 subsidiaries & joint ventures across a wide array of industries. Since its inception, Dubai Investments has challenged the norms and introduced cutting-edge technologies, pioneering business models, unique investment strategies and innovative concepts across its diversified portfolio spanning different sectors and markets.

    Setting an example of strong, sustainable growth, Dubai Investments aims to continue its journey towards enhancing the commercial and trade interests of the UAE as it continues to seek investment opportunities in new sectors, locally and internationally, as part of its strategic expansion plans.

    Dubai Investments’ core operating principles are to achieve attractive returns from investing in healthy businesses with high growth potential; to achieve shareholder satisfaction through a commitment to total quality, to leverage the opportunities offered by new technology; and to be a good corporate citizen, with clearly defined value proposition, including:

    Ethics
    Integrity
    Accountability & Ownership
    Work Excellence
    Human Capital Asset
    Innovation More

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    Manager – Business Consulting – Health | Ernst & Young

    Employment:

    Full Time

    The Middle East Healthcare Market The healthcare market in the middle east is undergoing a rapid and comprehensive transformation with the patient at the centre. Better patient healthcare access & outcomes, facility performance, financial accountability as well as the unique healthcare digitization agenda form the cornerstones of this transformation To help support and realise this transformation, EY is looking to recruit healthcare consulting specialists to join us on this exciting journey to accelerate their own careers and shape the future of healthcare within the region What we are looking for – We’re interested in professionals with a strong work ethic, motivation and the willingness to learn. – You’ll need to be comfortable handling several responsibilities at once, often with shifting priorities, and work within a collaborative environment, where you’ll be building and maintaining relationships with colleagues and clients at all levels – Working as part of a high-performing team, you will be involved in the shaping and delivery of transformation projects and programs, to include, but not limited to, clinical care models, and system re-design.

    Skills and attributes for success To qualify for the role, you must have – Strong healthcare clinical, operational, industry or consulting background with 4 – 7 years’ experience – Understanding of the current global and regional healthcare challenges – Experience in managing teams as well as running projects/project workstreams – Outstanding academic record – Proficiency in English Language and the use of Microsoft software (Word, Excel, PowerPoint, etc.) – Excellent communication skills including verbal, written, and presentation skills – Willingness to travel across the region Ideally, you’ll also have – Clinical qualifications e.g. doctor, nurse – Masters/ Bachelor’s degree in a related health discipline e.g. master’s in health management – Proficiency in Arabic – Previous experience working in the GCC What we offer We offer a competitive compensation package and accelerated growth within the business where you’ll be rewarded based on performance and recognized for the value you bring. In addition to that we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Fresh Graduate Accountant | Tiger Group

    Employment:

    Full Time

    • Assist with the preparation of financial statements• Analyze and reconcile bank statements and general ledgers• Post journal entries for accrued expenses and revenue• Maintain and record fixed assets• Prepare and file local compliance reporting as necessary• Prepare court-mandated annual accounting reports and inventories for client discharges as necessary• Act as a liaison for vendors to reconcile any billing discrepancies

    • Bachelor’s Degree in Accounting or Finance• GPA : 3.0 or above• Fresh Graduate • Strong written and verbal communication skills• Excellent problem-solving skills• Able to multi-task and prioritize work effectively• Arabic speaker preferred

    Tiger Group start was in Construction Field through Tiger Contracting Company that was established in Sharjah – UAE in 1976, and now it is one of the largest groups in the region.

    The group has diversified activities as the following:

    Contracting: The group has more than 10 companies in UAE in addition to branches/affiliates that work in the region. These companies have the highest ranking from the concerned authorities. Moreover, these companies had accomplished plenty of projects like commercial towers, residential towers, universities, schools, hotels, villas compound & steel structures and etc…

    Industries: In order to support / provide the ongoing projects with high quality products on time, we established “Tiger Industries” that include wood & furniture factory, aluminum & glass factory, kitchen & wardrobes factory and marble factory.

    All these factories have been provided with the latest technology & machines in addition to the skilled manpower.

    Real Estate Development: Tiger Group started its activities in Real Estate in parallel with Construction Booming in UAE and now it is one of largest real estate companies in the region.

    Hundred Thousands of square meters of “Built up Area” had been accomplish which later converted to thousands of residential, commercial & retail units.

    Hospitality: The group entered Hospitality field by establishing “Samaya Hotel”, a five star luxury hotel, which is located in Deira – Dubai. The hotel is managed by “Samaya for Hotels & Resorts” & “Samaya for Hotel Apartment”. There are still other hotel projects will be launched in Dubai.

    Education: To develop Human in particular & the society in general, the group has established Al Yarmouk Private University & Al Yarmouk Schools in Syria in addition to multi stages schools in Syria, Jordan & Turkey. Furthermore, the management used to provide scholarships for top students.

    Health Care: Since Human’s care is core interest, the group has decided to launch a new hospital in coordinating with University Of Freiburg – Germany, the hospital will be provided with the professional / qualified specialists and equipped with the highest medical technologies. There are other initiatives under processing that contribute to develop the human & society together and we hope they will be ready soon. More

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    Recruitment Associate | Irwin & Dow

    Employment:

    Full Time

    To be successful in the role of the Recruitment Associate ( a 1 year fixed term contract), it is expected that you will be degree educated and possess a minimum of 2 years of recruitment and talent acquisition experience, with a preference for those within the professional services sector. You will be accustomed to a fast paced and heavily deadline driven environment and therefore, those who are self-motivated, hardworking and pro-active should apply. Exceptional communications skills in English are required and Arabic fluency is a distinct advantage. The successful candidate will undertake many support functions to assist the Recruitment Manager and act as the main point of contact for candidates, interviewers and operational team members. You will develop strong relationships with all involved and will communicate effectively at all times. Part of the role will also ensure that a keen eye for detail is maintained, with up to date information and progress fully tracked on the internal CRM. As a large recruitment strategy is in place for the next year, the role of the Recruitment Associate will also involve the scheduling of interviews both regionally and internationally and to ensure that all associated documents are available on the day. Additional support will also be given to the onboarding process for new recruits and interaction with the training teams and wider recruitment function to ensure all logistics are in place.

    Please note that this role is initially for a fixed term contract of 1 year. However, due to the global reach of the organisation, a position in this company will be a gateway into the professional services sector for those wishing to progress.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

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    Client Technical Specialist – Security | IBM Middle East

    Employment:

    Full Time

    Introduction Information and Data are some of the most important organizational assets in today’s businesses. As a Security Consultant, you will be a key advisor for IBM’s clients, analyzing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client’s organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world.Your Role and Responsibilities IBM is looking for a Technical Sales specialist with cyber security expertise who will be responsible for developing and maintaining trusted client relationships at all levels within a client’s organization. – Understand client’s business requirements, technical requirements and/or competitive landscape. – You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. – IBM Security Solutions help detect, address and prevent security breaches through integrated hardware and software solutions. – Powered by deep analytics and trusted IBM Security expertise, our robust portfolio of comprehensive, scalable industry leading tools that delivers unparalleled security intelligence with reduced complexity and lower maintenance costs, while protecting workloads in multi-cloud. – As a Subject Matter Expert, you will help customers, IBM account teams and Business Partners to create and develop strategies, roadmaps and technical plans (focused on cyber-security) to enable the strategic goals of your clients. – Conduct POCs, demo, whiteboard and advise on the IBM Security portfolio to identify and solution key use cases. – Develop solution/pattern, bring it back to the lab, prototype/MVP where appropriate.- You will be responsible for gathering and understanding technical requirements and/or competitive landscape. – From this you will provide technical sales support which may include collaborating with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; delivering Proof of Concepts and/or MVPs; developing and delivering technical education to colleagues, Customers and Partners; supporting critical situations; designing solutions; and answering technical questions. – When engaged for a specific opportunity or project, you are responsible for the technical accuracy and fit of the proposed solution.- Other responsibilities may include coordination of presales or (in some cases) delivery activities with internal and external service partners, presentations on marketing and enablement events, leading local developer communities, writing technical papers, blogs etc.

    Required Technical and Professional Expertise – 7+ years of experience in IT Integration, ideally using IBM Security product portfolio or competitive counterparts, in complex and demanding projects. – 2+ years experience of autonomous development of Integration artefacts (integration flows, APIs etc) for Integration products. – Deep knowledge in key security topics, e.g. SOAR, SOC, Cloud Security, IAM, Data Security – Preferably possess industry certifications like CCSK/CISSP/CCSP or any cloud service provider security certifications – In-depth knowledge of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell) – Understanding of frameworks such as the PTES and OWASP – Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X, VMware/Xen, and cloud technologies such as IBM cloud, AWS, Azure, or Google Cloud – Significant knowledge of security best practices for client-server product architectures, focusing predominantly on cloud-based server development – Knowledge and understanding of key differences between most popular cloud provider solutions and cloud orchestration tools (e.g. Azure, AWS, GCP, Pivotal Cloud Foundry, BOSH, Kubernetes, Docker, etc.) – Strong domain expertise of cloud infrastructure compute, network and storage as well as the cloud control plane – Experience in cloud-based security management/IDS/IPS/SIEM tools, such as IBM QRadar, ArcSight, Sysdig, Splunk, Dome9, AlienVault, AlertLogic, Fortinet, Threat Stack, IStio etc. – Experience in extracting pertinent security data from SIEM solutions and IBM logDNA /Qradar audit, logs, and reports – Experience with deployment orchestration, automation, and security configuration management (Jenkins, Puppet, Chef, etc). – Life-long learner – always looking to stay up to date with latest attack vectors, vulnerabilities, remediation and protection paradigms, etc. – Strong analytical and good inter-personal skills. Good organizational and problem solving abilities. – Good knowledge of software development methodologies, tools, standards and procedures. – Excellent verbal communication, written communication, and presentation skills – Proven track record in Tech Sales or similar role. Preferred Technical and Professional Expertise – Experience in pen testing – Experience in deploying and working with Integration products on Kubernetes and/or OpenShift – Code development in Java, JavaScript or other popular languages and frameworks will be considered a plus. – Knowledge of container offerings: IBM Kubernetes Service (IKS), Azure Kubernetes Services (AKS) Amazon Elastic Container Service for Kubernetes (EKS), Google Kubernetes Service (GKE). – Strong industry experience and background in one of the following industries: Banking, Telco, Public sector (Government). – DevOps tooling and processes, particularly in hybrid cloud architectures – Understanding of IT security frameworks and protocols: Oauth2.0, OIDC, Kerberos, SAML; understanding of security integration architecture for common industry patterns such as e.g. PSD2 solutions in Banking – Significant knowledge of AWS systems, including EC2, IAM, Cloudfare, Calico CloudWatch, CloudTrail, Config, Lambda, Security Groups, VPCs, WAF, Guard Duty, Inspector, etc.

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More