More stories

  • in

    Data Architect Supply Chain | Chalhoub Group

    Employment:

    Full Time

    Who we are Chalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.As a Data Architect Supply Chain, you will play a critical role in ensuring that we not only have a comprehensive understanding of our data, but that we use this to build high quality data products using integrated data. What you’ll be doing – Cataloguing and organising data sources across the business by domain- Modelling the data domains to clarify what data we have and what it means- Exploring data sources to understand whether they can add value to products- Mapping the data product vision to the required data models and sources- Defining best practices and patterns for data ingestion and transformation- Working with the data engineers to ingest, transform, and provision new data- Championing a Data-as-an-Asset mindset across the group; training the team- Promoting a good understanding of the quality and consent of our data assets- Establishing data partnerships with third parties to enrich our data assets- Keeping your technical knowledge up to date via trainings and other methods

    What you’ll need to succeed – Demonstrated team player who genuinely enjoys working with other people- Strong SQL skills, with prior experience in ingesting, organizing, and serving data- Proven ability to work with non-technical stakeholders to architect their data- Good understanding of cloud technologies, preferably Google Cloud Platform- A hunger to deliver true transformational change. This role is not for the timid! What we can offer you We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefits We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

  • in

    EUC Associate (IT Support) | Chalhoub Group

    Employment:

    Full Time

    Who we are Chalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.What you’ll be doing The job holder of this position is responsible for providing technical assistance and advising computer end users. In Charge of resolving daily users’ / shop hardware and Software problems, The IT Support Specialist monitors the operation of company’s computer system.

    What we can offer you We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefits We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

  • in

    Data Software Engineer | Chalhoub Group

    Employment:

    Full Time

    Who we are Chalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.As a data software engineer, you will play a critical role in ensuring that we build data products that are not only capable of transforming the company but meet the highest standards of software development. This means that you will be responsible for: What you’ll be doing • Designing technical solutions that bring to life the vision for any data product. • Turning business requirements into clear technical tasks for communication. • Writing a performant Python code and interfaces that accomplish the job quickly and securely. • Designing and implementing API, data integration framework, and data application using relevant technologies. • Guaranteeing the quality of your work via proper testing and documentation. • Continuously improving the team’s best software development practices. • Partnering closely with data products managers, data architects, and data engineers. • Working on Google Cloud Platform and utilising relevant services to deploy products. • Keeping your technical knowledge up to date via training and other methods (e.g. initiatives, PoC, etc.)

    What you’ll need to succeed • Strong software development skills (primarily Python), with prior experience in building data integration, data application, data-intensive API. • Proven ability to write and deploy production code and solid experience in CI/CD. • Good understanding of cloud technologies, preferably Google Cloud Platform. • Ability to communicate with technical and non-technical audiences alike. A hunger to deliver true transformational change. This role is not for the timid! Competencies • Being Inclusive • Collaborating & Influencing with Respect & Trust • Communicating effectively • Demonstrating Customer Centricity • Demonstrating Personal Resilience & Adapting to Change • Driving Results • Understanding & Developing SelfLocation Thailand – Remote workWhat we can offer you We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefits We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

  • in

    Service Desk Engineer | Air Arabia

    Employment:

    Full Time

    • Drives the technical support team to carry out customer support properly and promptly, monitors servers and systems, takes ownership of reported issues, responds to enquiries, provides information and feedback ensuring problems are being recorded and tracked throughout the entire process. • Maintains positive customer/working relationships with stakeholders, business users, suppliers, vendors and other technical teams to ensure improvements in the products and services provided to ISA clients and to resolve any issues related to maintenance.• Provides technical/non-technical support to clients, conducts analysis, diagnosis and troubleshoots systems, network, hardware/software faults and bugs to resolve problems considering system capacity, limitations, etc.; applies metrics to monitor performance and measure key project criteria.• Identifies resolutions to technical problems, carries out bug fixes for minor issues and applying patches channels unresolved issues in the right direction as necessary; responds within agreed time limits to call-outs.• Assists with the development and implementation of processes and service level agreements of incidents management and service request management.• Assists technical experts in planning, evaluating, testing, and implementing new technology such as systems and platforms. • Participates in different projects as required.• Contributes to the creation of support knowledge base by developing and communicating IT support manuals, technical notes and articles to clients in line with SLAs.• Utilizes different communication channels to support or guide end users on the different enquiries and problems raised, these channels include: personal visits, telephone calls, e-mails, web, chat etc. • Ensures proper recording and closure of all claims; generates timely reports of different nature to capture support services activities.• Installs, configures, monitors and maintains computer hardware operating systems, applications and networks, replaces parts and upgrades existing ones when and as needed in line with agreed SLAs.• Supports the roll-out of new applications (where applicable); sets up new users’ accounts, profiles and passwords. • Supports the clients during CR implementation (UAT and Training).• Assists in establishing and maintaining a complete and accurate record of all IT assets within ISA. • Establishes and maintains security, integrity, and business continuity controls and documents.• Responds positively to operational needs by being on-call available for critical systems 24×7 support.• Actively monitors application/IT performance using monitoring and controlling tools to ensure 24×7 availability• Should be open to work on shifts based on team requirements. • Should be open to work as Primary and/or Secondary supports based on roster

    • Bachelor Degree in Computer Engineering/Computer Science/Information Technology.• ITIL Certified. (Not mandatory)• CCNP/ CCIE• Fluent in English Language.• 5-6 years in IT Infrastructure support, service desk, 24×7 critical operations preferably in aviation.• This job requires occasional duty travel for training and implementation purposes.• Proven record in implementing and monitoring infrastructure projects.• Holistic IT Knowledge in heterogeneous technology environments – experience with different types of end-to-end technology stacks.• Experienced in managing operations and technology platforms – both internally and externally hosted.• Proven skills in analyzing data, identifying pitfalls and recommending solutions.• Possesses effective persuasive, negotiation, problem solving and decision-making skills.• Employs technical expertise and interpersonal skills to execute new initiatives and achieve company’s objectives.• Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.

    Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia’s fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. More

  • in

    Senior Telecoms Engineer | Qatargas

    Employment:

    Full Time

    Job Purpose • Support major business functions and provides detailed and in depth specialized IT/Telecommunication technical expertise. • Key role in project delivery.• Works under general direction within a clear framework of accountability, exercises substantial personal responsibility and plans own work to meet assigned objectives and KPIs. Job Context & Major Challenge(s) • The operation and control of the Telecommunication services either on-premises or provisioned as cloud services that is required to deliver and support the Telecommunication systems needs of a business. • Preparation for new or changed services, operation of the change process. • Maintenance of regulatory, legal, security and professional standards. • The application of Telecommunication infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. • Timely resolution of any issues and ensuring operational and project KPIs are met Key Job Accountabilities • Carries out the full range of defined tasks associated with operating and controlling the installed (or virtual) Telecommunication system hardware and software. • This may involve the use of multiple Telecommunication hardware and software platforms, and both local and wide area networks. • Provides technical expertise to enable the correct application of operational procedures. • Provides instruction to less experienced colleagues in all aspects of current and correct operational practice. • Configures tools to automate the provisioning, testing and deployment of new and changed Telecommunication system infrastructure. • Contributes to the planning and implementation of Telecommunication system installation and maintenance work associated with the installation as a whole, including building and configuring infrastructure components in virtualised environments. • Implements agreed infrastructure changes and maintenance routines, utilising the appropriate tools and test equipment. • Ensures that procedures are followed, including those relating to safety and security. • Assists in producing outline Telecommunication system designs and specifications covering objectives, scope, features, facilities, management, reliability, resilience, security, constraints (such as performance, resources and cost), hardware, network and software environments, main system functions and information flows, traffic volumes, data load and implementation strategies, phasing of development, requirements not met, and alternatives considered. • Takes responsibility for all stages of the life cycle for Telecommunication software/hardware and transmission media development of relatively simple communication systems, including investigation, analysis, specification, design, construction, testing, maintenance, upgrade and migration. • Assists with more complex systems. • Defines, documents and safely executes small-scale projects, or sub-projects, actively participating in all phases of the project. • Identifies, assesses and manages risks and issues which might impact on the success of the project. • Prioritizes and diagnoses incidents according to agreed procedures. • Investigates causes of incidents and seeks resolution.

    Qualifications • Bachelor’s degree in Computer Science/Engineering, Information Technology, Electrical and Electronics Engineering, Information Systems or other relevant discipline Knowledge and/or Experience • 6 years’ of IT experience (ideally within Oil & Gas industry) • Competent knowledge in core skill applications, tools, and techniques • Conversant with relevant IT national and international standards • Demonstrated experience in project management • Demonstrated experience in IT support environment Technical and Business Skills • Excellent written and spoken English. • Strong project management skills. • Strong interpersonal skills. Strong analytical problem-solving skills. • Specialized technical expertise and broader IT knowledge. • Compliance to risk, security and continuity management principles

    Qatargas is a unique global energy operator in terms of size, service and reliability. The Company operates 14 Liquefied Natural Gas (LNG) trains with a total annual production capacity of 77 million tonnes. This makes Qatargas the largest LNG producer in the world.

    Established in 1984, Qatargas develops, produces, and markets hydrocarbons from the world’s largest non-associated natural gas field. In addition to producing LNG, Qatargas is also a leading exporter of natural gas, helium, condensate and associated products.

    Today, Qatargas continues to set the benchmark in the LNG industry as it safely and reliably supplies energy to customers all over the world. More

  • in

    Cloud Pre-Sales Consultant | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    • This position will be responsible to provide ongoing support to our new and existing customer base, serving as a key technical resource advising new customers (SMB, Enterprise, Government) on why to invest in cloud portfolio.• Assisting with proposal writing/technical responses for Cloud/Managed IT Services opportunities. • Serve as the technical point of contact on customer pre-sales engagements• Design engineering of public cloud (experience with maintaining, configuring, and operating components of cloud environments required).• Communicate effectively with the sales team along with other internal/external parties.• Educate customers on the value organization proposition• Develop the technical architecture and design of cloud and hybrid environments.• Works with Professional Services Managers, Sales, Project Managers, and Customers to manage expectations and timelines to ensure satisfaction.

    • Any public cloud vendors solution architect certifications such as (AWS, Microsoft Azure, Google Cloud, Huawei Cloud etc).• Bachelor’s degree in Computer Science, Information Technology or any related field• 7+ years of experience in technology/software sales, pre-sales, or technical consulting in customer-facing roles• Strong verbal and written communication skills• Demonstrated ability to think strategically about business, product, and technical challenges• Good understand in hybrid Cloud solutions such as AWS, Microsoft Azure, Google Cloud and other leading hyperconverged solutions and related infrastructure services.• Demonstrated collaborative attitude, both internally and externally.• Experienced in capturing and deciphering requirements from informal conversations and formal documents to map RFX/PQQ requirements to Services, Solutions, and Offerings.• Work with executive level stakeholders/clients to understand issues in technology space and be able to provide Strategic Communications Cloud solutions to address these issues through a professional service engagement.• Outstanding presentation and communication skills, especially with senior level stakeholders.• Strong hands-on experience in technical pre-sales technical understanding of Cloud technologies across multiple Cloud Service Providers (CSPs) including: AWS, Azure, or Google Cloud Platform.• Demonstrated understanding of modern approaches to Cloud infrastructure, software development, and legacy systems modernization.

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

  • in

    Senior Network Security Engineer | RTC-1 Employment Services

    Employment:

    Full Time

    Position Title: Senior Network Security Engineer Employment Type: Full Time Salary: up to 18K AED all-inclusive, depending on experience and qualifications Job Location: Dubai, UAE About the Client: A successful group of Retail company, based in Dubai with focus on the trading of premium quality Consumer Electronics, Fashion, Baby Products, E-Commerce and othersJob Description:- Troubleshoot comfortably on networks within automation systems and IP routing, TCP/IP ports and general networking services on a day-to-day basis – Work proficiently with a variety of technology system upgrade and security problems resolutions- Understand processes of technology infrastructures using Firewalls, VPN, Data Loss Prevention, IDS/IPS, Web-Proxy, and Security Audits- Upload and input updates regarding intrusion detection systems (IDSs), firewalls, data loss prevention systems, and other network security systems- Plan, configure and implement data network/Security infrastructure & WiFi Infrastructure in co-ordination with customers, principals, service providers, and business partners to ensure implementation meets design parameters as approved by Head of IT Projects

    Qualifications: – Open to Indian nationals – Male, 40 years and below- Masters or Bachelor’s degree in Computer Science or any related field – At least 5 years of related work experience on network security – Certified Information Systems Security Professional is an advantage

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

  • in

    Sage Implementation Manager – 1 Year FTC | Irwin & Dow

    Employment:

    Contract

    Due to the recent initial implementation of the SAGE ERP, a Project Manager is now required to further enhance the capabilities and overall team knowledge of the software. This will be a 1 year Fixed Term Contract based at the organisation’s Head office in Dubai. Our client is an award winning manpower provider to countries in conflict across the globe and due to an increase in new projects, there is now a demand for all employees to utilise the Sage ERP to its full capabilities. Therefore, you will work very closely with both the Senior Leadership Team and those out in the field to gain an understanding of which functionalities are required to ensure the system is fully bespoke to meet the needs of the business both now and in the future. Handling highly sensitive complex governmental and partnership contracts and associated data the ERP will require extensive modifications and additional functions. Therefore, the successful candidate will possess a high level of knowledge and experience in the use of developing this further within Sage to produce accurate data management and reports at the touch of a button. The role will also involve the training of staff at all levels of seniority and the development of in house expertise who will continue the day to day functionalities of the system after this contract is completed.

    To be considered for this vacancy you should possess at least 3-5 years’ experience with the implementation of Sage ERP bespoke projects in a global environment at a senior level. You will have excellent command of the English language and the ability to communicate the complex functions required to those with a low level of ERP knowledge and understanding.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More