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    Senior Support Engineer | Oracle

    Employment:

    Full Time

    Senior Support Engineer – ACS Global Delivery- Core Database ExpertPreferred Qualifications Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications. Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies. Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies. Core Activities and Responsibilities• Delivering high quality technical services to ACS customers. • Ensuring adherence to internal methodology, tools and quality standards. • Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities • Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required • Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS • Manage and resolve Customer Requests according to product main strategy and model. • Respond and resolve customer issues within Key Performance Indicator targets. • Maintain an up-to-date and in-depth knowledge of new products. • Ensure the timely completion of planned proactive tasks and Customer Requests. • Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards.• Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.

    Related Work Experience • The candidate should have MIN 5-8 years of experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and/or Windows. • Experience in RAC, DB Performance, or Backup/Recovery is a Must. Formal Education or Equivalent: • The candidates should have a degree in Computer science or similar. Oracle Certified Professional (OCP) is a must/ (OCM) is a plus in Oracle platform products including database, Cloud certified is preferred. Skills • Strong knowledge of UNIX, Linux and/or Windows. • Experience in RAC, DB Performance, DB patching/DB upgrades or Backup/Recovery is a must. • Experience in one or more of the following technical areas is a plus: • Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Exadata , Super Cluster, ZFS, ZDLRA. • Having excellent written and spoken English is a must with strong Communication skills. • Candidate should have Customer focus, working globally, team working and results orientation skills. Others (Mandatory)Candidate should be• Willing to travel for long tasks or high frequency. • Willing to work on 24×7 and flexible hours (Out of hours and weekends)

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Senior Systems Engineer with Solaris | Oracle

    Employment:

    Full Time

    ACS is looking for Engineers skilled and with real experience on Operating System, mainly on Solaris and Linux. The engineer will join the EMEA Expertise Center, a team which centrally delivers proactive and reactive services for any country across EMEA. Advanced Customer Support (ACS) is an organization providing tailored mission critical support services for the full Oracle Product Stack. Advanced Customer Support understands the customer’s needs and helps them to increase availability, improve performance, mitigate risk and save cost. ACS Engineers have the mission • To develop and manage the technical relationship with a designated account(s) in order to maximize the value of Advanced Customer Support to the customer, • To develop and maintain trusted relationships with the other Oracle contacts within designated account(s) and relevant third parties, • To act as the technical primary point of contact for Oracle Support and • To safeguard customer satisfaction, and renewal, through quality delivery and added value. RESPONSIBILITIES: • Delivering high quality technical results to ACS Customers; • Ensuring adherence to internal methodology, tools and quality standards; • Identifying required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience; • Understanding customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution. • Analyzing, troubleshooting and solving whenever feasible, the issues the customer may face using Oracle products. • Escalating at the right time customer issues to Technical Account Manager where relevant; • Active participation on Services development; • Active collaboration with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit ACS Business results. SKILLS: • Solaris Server • Solaris Cluster • Solaris Logical Domains (Architecture and Design) • Zones • Oracle Enterprise Linux • ZFS • Valuable skills on Exadata and SuperCluster

    REQUIREMENTS: • University Degree; • Fluent English (French; Spanish or German will be also valued) • Availability to travel and work onsite at customers • Availability to work 24×7 PROFESSIONAL COMPETENCIES Core. Professional Competencies • Adapting to Change • Building Relationships • Business Ethics• Communication • Customer Focus • Personal Drive • Planning & Organising • Problem Solving Quality • Results Orientation • Teamwork • Working Globally • Presentation Core. Business Competencies • Customer Needs Analysis • Professional &Technical Depth and Credibility Functional Support Competencies • Resource Utilization & Development • Technical Problem Recognition & Resolution

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Principal Solutions Architect | Black Pearl

    Employment:

    Contract

    Our client, who is a large IT consulting firm based in Dubai, is looking to hire a Principal / Solutions Architect.• Working experience in an agile software development environment with a good understanding of the principles of agile architecture.• Strong collaborative mindset for collective decentralized decision making.• Demonstrate strong technical skills with a deep understanding of modern architectural styles and practices such as Microservices, Containers, Cloud, APIs, Continous Delivery, Event-driven architecture, Evolutionary architecture, etc., with a passion for hands on coding.• Strong foundation knowledge of software architecture concepts, patterns, principles, and quality attributes.• Ability to consistently apply them in real-world scenarios with a pragmatic, system thinking, and problem-solving mindset by analyzing architecture trade-offs for delivering high-quality, sustainable solution architecture.• Proven leadership skills with a proactive, positive, and growth mindset.• Ability to foster and motivate programmers for delivering with craftsmanship.• Good personal skills to continuously engage and communicate with an egoless empathetic mindset.• Experience and expertise in delivering architectures for large software solutions meeting critical business purposes.• Ability to proactively discover technical debts and continuous improvement opportunities of existing live systems.• Work closely with the product owner and enterprise architects to influence and prioritize technical backlog items.

    Salary:
    AED
    40,000 to 55,000
    per month inclusive of fixed allowances.

    To be considered for this role, you will have the following:• 10+ years of total experience in Software Development.• JAVA is your primary language.• Experience in Architecture and Integration patterns.• Worked on Authentication and Authorisation, especially OAuth implementation.• Security – GDPR, PCI DSS, PII, Security by design, secure data in rest and in transit.• Worked on caching solutions.• A degree in Computer Science.Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office.

    Black Pearl is a progressive, dynamic and well structured HR solution provider
    that offers permanent recruitment services, HR consultancy, psychometric assessments, coaching and also professional training services for clients from different corporate sectors in the Middle East.

    Like a rare and unique black pearl, we consider our partnership with our clients and job seekers as a fine, precious and valuable encounter that needs to be affirmed, developed and supported with a strong commitment to deliver not only the right services but the best in the industry.

    Our aim is to meet and exceed the expectations of our clients, strategically offering Black Pearl services that are customized to the unique requirements of our clients and job seekers alike, resulting in effectively achieving goals and all that is required in this ever evolving and competitive market. More

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    Senior Manager – Government – S&T Education | NSI & Bluefin Talent

    Employment:

    Full Time

    About the CompanyOur client is a well-known global firm. You will have the opportunity to work closely with the best across industry and professional functional advisory services. They focus on helping solve client problems by offering both strategic and operational deep industry expertise. Their Consulting practice currently focuses on several core sectors including Consumer and Industrial Products & Services, Energy, Utilities & Mining, Financial Services, Government, Health Industries, Finance Function, and Technology.About the RoleA career within Education Consulting, will enable you to contribute and be a part of a unique team of sector specialists. They work across the government and private sectors to transform education across the region, delivering strategic and operational projects which make a difference. You will work amongst policy makers, regulators, education and training providers, sector bodies and investors who come to them to provide the best in class advice and support to achieve their objectives. They pride themselves on building long-lasting relationships with companies and organizations, always ensuring that they are able to bring the best insights and solutions to help them tackle whatever critical issues they may face.

    Responsibilities:The Middle East Education Practice is looking for a Senior Manager to lead the expansion of opportunities in the KSA market. As a Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:- Building a capable Education team, under the guidance and oversight of the Middle East Education leadership- Establishing effective client relationships with key client organizations, across both the government and industrial markets- Identifying and shaping opportunities for projects in the Middle East Education practice- Delivering quality solutions to clients across the Education environment in KSA- Upholding the firm’s code of ethics and business conductQualifications/Educational Background:- Masters or MBA- PHD (preferred)Years of Experience- 8-12 years of experience in management consulting environmentRequirements:- Proven track record in the delivery of Education projects- The ability and willingness to travel within the Middle East or where the project requirements dictate.- Experience in working with government entities, schools, universities and professional organizations- Previous (current preferable) experience working in the Middle East, with proven capability of building relationships and teams in the Middle East cultural environment- Excellent communications skills in Arabic and English- Big 4 or leading strategy house experience with proven sales capability- Proven leadership capabilities for both direct reporting personnel and wider project teams- Proven experience of building teams, with ability to develop and implement market expansion strategies

    New Sourcing International (NSI) / Bluefin Talent have partnered so to offer a specialized recruitment solution within the Consulting and Financial services domains.

    Working together as a specialist search and selection agency, we concentrate on blue chip financial services and strategy / technology consulting organizations across Europe and the Middle East; focusing exclusively on Financial Services, IT and Risk. Being niche allows us to offer a premium search service, tailored to overcome the technically challenging nature of recruitment for the specialist functions that we work.

    We are dedicated to representing best of breed candidates in the region in our dedicated fields of employment. As such we are a leading outfit for placing ex-pats and internationally educated students in the region.

    Our biggest unique selling point, is that we are steered by a dedicated team of ex-financial services and industry professionals. This allows us to offer a level of candidate pre-screening for roles, which is largely anomalous to the recruitment profession. Our ability to bridge the technical knowledge gap typical recruiters encounter, coupled with a thorough delivery process allows us to drive consistently superior results for our clients sourcing requirements. Designed to provide a fast and efficient turnaround, we minimize the use of internal resources our clients spend vetting inadequate profiles, allowing them to quickly get back to focusing on their strategic goals.

    Our strength lies not only in the specialist nature of our firm, but also in the commitment we show towards our clients and candidates. We endeavour to build long-term relationships and recognise the crucial nature of communication throughout the recruitment process. Excellence, integrity, respect and transparency are cornerstone to the culture we promote. More

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    Systems Analyst | Al Ghurair Foundation for Education

    Employment:

    Full Time

    The Systems Analyst will have a purview of the Digital Processes and Systems in the organization and support the team in the identification, process mapping, specification, market research, cost benefit analysis, selection and implementation of the optimum cost-effective Digital Solutions. They will also project manage new solution implementation and provide training and support to ensure efficient daily operation of the organization’s key digital solutions. This individual must be comfortable working independently, mentoring and training colleagues, and be willing to proactively take on a range of responsibilities. She/he must be creative and enjoy working within an environment that is mission-driven, results-driven and community oriented

    •Minimum of Bachelor’s degree in computer science, engineering, or related field•Coding skills in languages such as SQL, JavaScript, Python and/or R•Min 5 years’ experience, in building CRM solutions and data analysis•Experience in MS Dynamics 365•Experience with Power Platform tools (PowerApps, Power BI, Power Automate (formerly, Microsoft Flow)•Understanding of data warehousing and ETL techniques•Expert proficiency with Microsoft Office/ High standard of computer competency and literacy•Ability to complete a high volume of tasks and projects with minimal or no guidance/supervision.•Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.•Able to maintain a high level of integrity and discretion in handling confidential information.•Commitment to teamwork and ability to co-ordinate with others effectively•Willingness to learn and do what it takes to acquire skills needed•Positive attitude, model a mature and professional demeanor and have an excellent work ethic

    Established in July 2015, the Abdulla Al Ghurair Education Foundation is one of the largest privately funded philanthropic education initiatives in the Arab world, devoted to equipping Arab youth with the knowledge and skills they need to become future leaders of the Region.

    A legally registered entity, the Foundation owns one third of the assets of the Al Ghurair group of companies. The Foundation’s board of trustees is chaired by H.E. Abdul Aziz Al Ghurair, son of respected business leader Abdulla Ahmad Al Ghurair.

    The Foundation aims to prepare young Emiratis and Arabs to fulfill their potential through access to quality education. The Foundation programs will target youth who demonstrate academic and leadership merit but do not have the financial means to pursue a quality education. The Foundation also aims to make investments in innovative education initiatives for the purpose of improving the quality of education in the Arab world and scaling innovation and best practices.

    Through an initial budget of AED 4.2 billion over ten years, the Foundation will invest in innovative high impact programs that improve the transition from secondary to tertiary education, and help a minimum of 15,000 promising Arab youth from underprivileged backgrounds pursue quality higher education. More

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    Data Software Engineer | Chalhoub Group

    Employment:

    Full Time

    Who we are Chalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.As a data software engineer, you will play a critical role in ensuring that we build data products that are not only capable of transforming the company but meet the highest standards of software development. This means that you will be responsible for: What you’ll be doing • Designing technical solutions that bring to life the vision for any data product. • Turning business requirements into clear technical tasks for communication. • Writing a performant Python code and interfaces that accomplish the job quickly and securely. • Designing and implementing API, data integration framework, and data application using relevant technologies. • Guaranteeing the quality of your work via proper testing and documentation. • Continuously improving the team’s best software development practices. • Partnering closely with data products managers, data architects, and data engineers. • Working on Google Cloud Platform and utilising relevant services to deploy products. • Keeping your technical knowledge up to date via training and other methods (e.g. initiatives, PoC, etc.)

    What you’ll need to succeed • Strong software development skills (primarily Python), with prior experience in building data integration, data application, data-intensive API. • Proven ability to write and deploy production code and solid experience in CI/CD. • Good understanding of cloud technologies, preferably Google Cloud Platform. • Ability to communicate with technical and non-technical audiences alike. A hunger to deliver true transformational change. This role is not for the timid! Competencies • Being Inclusive • Collaborating & Influencing with Respect & Trust • Communicating effectively • Demonstrating Customer Centricity • Demonstrating Personal Resilience & Adapting to Change • Driving Results • Understanding & Developing SelfLocation Thailand – Remote workWhat we can offer you We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefits We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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    EUC Associate (IT Support) | Chalhoub Group

    Employment:

    Full Time

    Who we are Chalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.What you’ll be doing The job holder of this position is responsible for providing technical assistance and advising computer end users. In Charge of resolving daily users’ / shop hardware and Software problems, The IT Support Specialist monitors the operation of company’s computer system.

    What we can offer you We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefits We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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    Data Architect Supply Chain | Chalhoub Group

    Employment:

    Full Time

    Who we are Chalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.As a Data Architect Supply Chain, you will play a critical role in ensuring that we not only have a comprehensive understanding of our data, but that we use this to build high quality data products using integrated data. What you’ll be doing – Cataloguing and organising data sources across the business by domain- Modelling the data domains to clarify what data we have and what it means- Exploring data sources to understand whether they can add value to products- Mapping the data product vision to the required data models and sources- Defining best practices and patterns for data ingestion and transformation- Working with the data engineers to ingest, transform, and provision new data- Championing a Data-as-an-Asset mindset across the group; training the team- Promoting a good understanding of the quality and consent of our data assets- Establishing data partnerships with third parties to enrich our data assets- Keeping your technical knowledge up to date via trainings and other methods

    What you’ll need to succeed – Demonstrated team player who genuinely enjoys working with other people- Strong SQL skills, with prior experience in ingesting, organizing, and serving data- Proven ability to work with non-technical stakeholders to architect their data- Good understanding of cloud technologies, preferably Google Cloud Platform- A hunger to deliver true transformational change. This role is not for the timid! What we can offer you We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.Amazing benefits We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More