Aurelia Butler

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    Spectrum Copy Data Management Support Specialist | IBM Middle East

    Employment:

    Full Time

    Introduction The IBM Spectrum Copy Data Management (CDM) Team is leading the charge in supporting complex integrated storage products end to end. Our team doesn’t stop at the traditional boundaries of component level product. We act as a single interface to our clients to address their storage solution problems related to Spectrum CDM.We require individuals who wish to be challenged technically and feel comfortable working in dynamic, agile environments creating resolutions to problems as they arise. The products we work on are being deployed in a fast, highly scalable storage environments for AI, big data, or cloud. This position involves working with our IBM customers remotely, which are some of the world’s top research, health care and technology providers.The successful applicants will be part of the NA Spectrum Copy Data Management Team, focused on one of the biggest markets on the globe. They will work in a virtual environment working with colleagues around the globe and will be exposed to a different type of technologies. The role provides serious visibility, and the team members interact with development, product quality, client care and account teams.At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, let’s talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Professional. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You can work both individually and as part of a motivated worldwide team to assist IBM customers to perform problem determination on the IBM Spectrum CDM product. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions, and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well-rounded contributor. The challenge in this position is to be able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, Advanced Interactive Executive (AIX), and Windows. Knowledge of cloud, Storage Area Networks (SAN), network protocols, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Candidates must be flexible in schedule and availability. If you are self-motivated and collaborative, join us and prepare to learn. IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English: – Putting the time and effort to learn about Spectrum CDM, with the intentions to become a Subject Matter Expert in it. – Responding to client queries and providing remote technical software support in a timely manner. – Maintaining highest client satisfaction and relationships even in severe and pressurized situations. – Interacting with client and IBM functions consistently until problem solution. – Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business. – Employing IBM’s standard support delivery methodologies and tools. – Logging all related activities for each customer query and handling client data securely. – Performing in international software support delivery processes and environments. – Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps). – Identify known defects and fixes to resolve problems. – Provide assistance on supported product known defects for which available corrective service information and program fixes are available. – Identify suspected defects and engage development teams to assist in resolution. – Provide assistance with questions regarding product documentation related to the supported products – Interpret online manuals regarding IBM code and application interfaces. – Collaborate with other support centers and business units to provide seamless problem resolution. – Demonstrate proficiency in the software platform supported by maintaining applicable technical certifications. – Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction. – Demonstrate excellent English oral and written communication skills. This is a shift work position. The resource will work in NA time zone shifts in our Egypt office which is based in Smart Village (Currently remote due to Covid and subject to change accordingly). Weekend duty rotation will be required, once appropriate skill levels have been obtained

    Required Technical and Professional Expertise – Fluency in English; written and oral – Bachelor’s degree; Computer Science, Software Engineering, or electrical Engineering. – Knowledge of Operating Systems (UNIX, Linux, Windows); Experienced/Advanced usage preferred but not required. – Knowledge of storage, cloud, Storage Area Networks (SAN), network protocols. – Knowledge of WebSphere, DB2, SAN and Tape drives would also be useful to the candidate. – Basic knowledge of storage devices and peripherals; Experienced/Advanced usage preferred but not required. – Hands on experience with storage virtualization is a plus – Flexibility to work in Shifts (NA time zone shift) and participate in Weekend duty rotation.

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Software Developer – Cloud | IBM Middle East

    Employment:

    Full Time

    Introduction Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.Your Role and Responsibilities Do you love to solve business problems with cloud integration by exploring and building cloud skills and providing client solution to delight our client experience?Do you have a passion for learning and applying modern software engineering practices? Your excitement and quick thinking to use these practices to deliver/manage mission critical services at scale are imperative! Do you have a passion for artificial intelligence and machine learning? Are you a strategic thinker, a visionary? Can you communicate complex ideas to the masses? Then read on.Above all, we are looking for applicants who will thrive in an open, vibrant, flexible, fun-spirited, collaborative environment and desire creative freedom and an opportunity to work on high performing teams!Job Duties: Do you love to solve business problems with systems and integrations? Do you want every day to be a bit different and allow you to work with individuals across the spectrum of the organization? Are you an Analyst that can build your knowledge of operations across multiple departments?As a member of our Electronic support team, you will be developing cloud solution for our clients using Node, Javascript & NoSQL database & React enabling DevOps, automation and continuous integration solutions and delivering with Agility for our clients.

    Required Technical and Professional Expertise – A minimum of 5 years of experience in Cloud development – Experience in HTML, CSS, React, Node.js, No SQL DB, and Cloudant – Demonstrated experience in Application development – Excellent writing & communication skills Preferred Technical and Professional Expertise – NoSQL database experience – REACT

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Manager, Consumer Protection – Temporary Role | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    Job Purpose:This is a key Consumer protection implementation and management role to support the bank in developing, monitoring and tracking adherence to CBUAE Consumer Protection Regulation and Standards. This role would encompass coordination and follow-up regarding changes in System, Policies, SOPs and management frameworks across all business segments and channels in PBG on an ongoing basisPrincipal Accountabilities:Consumer Protection – Implementation- Drive the implementation of Consumer Protection Standard within defined timeframes by UAE Central Bank and meet all required timelines – Track and follow-up with all the stakeholders on gap-assessment and solution in order for compliance to the regulatory standards – Assist in preparation of management action plan and timeline for monitoring and implementation all Groups / Segments.- Support in publishing timely and complete monitoring update pack for senior stakeholders covering all broad aspects of the Consumer Protection Regulation. – Support the implementation plan – covering all products and service areas defined within the Consumer Protection Regulation and Standards- Identify gaps within existing products, policies and process in comparison to the Consumer Protection Standards – engage necessary stakeholders to eliminate Risks to the implementation timelines by mitigation of identified threats during the project as well as in BAU – To provide focused, quality updates in order to support Management to take decisions in the right strategic direction- Assist the Head of Department in conducting the periodic Consumer Protection Steering Committee meetings by preparing latest MIS, obtaining Compliance status, Breaches etcConsumer Protection – Ongoing Compliance:- Support the Head of Customer Engagement in reviewing Policies and Procedures based on Consumer Protection and other regulatory guidelines and/or observations from Internal Audit, Compliance and Regulators etc. – Responsible to take care of ad hoc bank-wide regulatory exercises pertaining to Consumer Protection. – Be a role model for Customer First and other initiatives launched under the leadership of the Chief Customer Officer and Head of Customer Engagement- Assist the business teams and front-end Channels (including Branches), with the objective of resolving procedural and operational issues that may arise at any time pertaining to Consumer Protection.Quality & Control: – Publishing of required project status updates and highlighting key areas of concern in management reviews at various forums including Consumer Protection Steering Committee- Involve in critical analysis of approach and interpretation of CPR for solutions and planning- Ongoing basis, identify weaknesses and implement control checks with support from relevant stakeholders to ensure no deviation from standards prescribed

    Education and Experience – Graduate, preferably with Finance background- At least 12 years of banking experience spanning across business process, products, procedures, operations, compliance, risk and understanding of consumer protection regulation of CBUAE.- Knowledge of the Retail Banking Products, Policies and Services across channels including branches, digital, contact centre and ATM- Strong stakeholder management, communication, drive and interpersonal & negotiation skills required

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    IT Analyst/Coordinator | AccorHotels

    Employment:

    Full Time

    The Systems Analyst will work to support the daily operations of information technology and telecommunications at The Fairmont Dubai.What is in it for you: – Employee benefit card offering discounted rates in Accor worldwide – Learning programs through our Academies – Opportunity to develop your talent and grow within your property and across the world! – Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: – Organize and implement administrative systems & procedures, and perform necessary support duties – Serve as a principal source of information for the team – Prepare and maintain your department’s records – Support & Maintenance of I.T. infrastructure including telecommunications – Implement technology-related processes, systems and telecommunications – Installation of software/hardware upgrades in compliance with Fairmont Hotels & Resorts corporate policies & legal requirements – Responsible for daily backup and restores – Monitor technology and telecom mailbox and ensure call resolutions within the service levels – Maintain up-to-date detailed knowledge and records of all system changes, updates, enhancements – Escalate technical issues with LAN administrator – Ensure compliance with established procedures, systems security, contingency plans, internal controls and standards – Consistently offers professional, engaging and friendly service – Perform routine daily clerical functions regarding integrity of computer systems – Other duties as assigned

    Your experience and skills include: – Excellent interpersonal and communication skills – Ability to prioritize work in an environment with multiple interests – Ability to handle complex and confidential information with discretion – Competency using a variety of computer softwares Your team and working environment: At Accor, we are Heartists! Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Fairmont DBI. Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding! Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

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    Senior Identity Management ACS Consultant | Oracle

    Employment:

    Full Time

    Our Team Advanced Customer Services (ACS) is looking for experienced Oracle Identity Governance – JAVA developer with hands on experience in JAVA development, integration, and implementation of Oracle Identity and Access Management solutions, utilizing Oracle IDM Suite. These engineers will join Fusion Middleware Global Expertise Center a team that centrally delivers proactive and reactive services for any country across the world. ACS is an organization providing tailored mission critical support services for the full Oracle Product Stack. ACS understands the customer’s needs and helps them to increase availability, improve performance, mitigate risk, and save cost. Your Opportunity We are looking for flexible and open-minded experts, able to work with different technologies, and address complex architectures, on premises, cloud, or Hybrid environments. We look for engineers who can quickly learn and who are willing to work with new and innovative products and solutions, and who are capable to interact and collaborate with people in different teams globally to provide always the best-tailored solution to Oracle customers. ACS offers a professional context where engineers can develop themselves constantly and where they can always be in touch with the most innovative technologies both in on-prem and in cloud environments. Your Responsibilities As an integral part of the FMW Global Expertise Center team, you will be required to: – Develop Oracle Identity Governance custom connectors leveraging Identity Connector Framework (ICF); Integrate OIG with systems not supported by out-of-the-box connectors. – Use of OIG Java APIs and the SCIM (RESTful/JSON based) APIs – Create, customize, and enrich the reconciliation process, leveraging plug-ins, event handlers, and scheduled jobs. – Customize the application instance forms in the Identity Self Service Console – Implement Enterprise applications automated provisioning via RBAC – Implement Enterprise applications manual provisioning via custom SOA workflows – Extend the OIG UI with new functionalities with ADF – Extend Oracle Identity Governance’s user entities with new attributes – Oracle Identity Governance troubleshooting & debugging

    Your Qualifications – Identity Management implementation experience from products such as Oracle Identity Governance, SUN Identity Manager, SailPoint, IBM. – Prior JAVA development experience – senior level; Deep understanding of object-oriented programming concepts. – Experience using Oracle ADF and JDeveloper/Eclipse; Good knowledge of ADF architecture and components – Deep knowledge on key IAM concepts (Identity Lifecycle, Role Based Access Control, Role Analysis, Segregation Of Duties, SOA workflow development, Privileged Account Management, Access Policies, Access Certification, Directory Servers, Federation and SSO) – Development of use cases/test cases, participation in SIT/UAT testing – Design and Implementation experience regarding OIG connector integrations with common target systems like AD, Exchange, Directories, Databases, Web Services and Flat Files. – Experience on OIM integrations with cloud services (E.g.: Oracle, Azure, AWS) for user management and provisioning. Our Ideal Candidate In addition to the technical capabilities, our ideal candidate is a person who could: – Deliver high quality technical results to ACS Customers; – Understand customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution. – Analyze, troubleshoot and solve whenever feasible, the issues the customer may face using Oracle products. – Identify required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience; – Escalate at the right time customer issues to Technical Account Manager where relevant; – Ensure adherence to internal methodology, tools and quality standards; – Actively participate on Services development; – Actively collaborate with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit ACS Business results. Additional Requirements – University Degree – Excellent communication and technical documentation writing skills – Development background will be valued – Fluent English (other additional languages will be also valued) – Availability to travel and work onsite at customers by not less than 50% – Availability to work 24×7

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Software Engineer/ Tester – Arabic Speaker – 5 Months Contract | Manpower Middle East

    Employment:

    Full Time

    • With direction, implements policy and contributes to the attainment of business results to implement the approved UAT Test Plan• Preparing initial high level view of the UAT Schedule/Sprint cycles• Writing UAT plan documents for each project they are coordinating (including a detailed schedule)• Manage and coordinate the UAT preparation stage of the project • Ensuring business requirements are (SMART) specific, measurable, achievable, realistic, and testable• Working closely with the Business Analyst community to understand the E2E Business Process and how use cases will be developed • Understanding and have full appreciation of requirements traceability• Work with Business analysts and business users and development teams to ensure the risk based assessments are undertaken • Ensure environment requirements are clear in the UAT plan • Assisting the Testing Manager with estimating timescales and effort• Working with the Business Analyst to document test data requirements and arranging these requirements with the relevant parties. And where not available raising the relevant risks with the Test Manager/Project manager• Run entry criteria meetings, document the outcome and communicate to Project Manager any outstanding items• Coordinate the test execution phase in conjunction with the sprints/project plan• Providing clear and definitive management reports at the end of each day’s execution so that all key stakeholders have a full understanding of the status of UAT and any issues identified.• Write test exit reports on behalf of the business • Make recommendation of improvements to the UAT process through lessons learnt and defect root cause analysis sessions• Provide meeting notes and minutes for all meetings arranged and to ensure actions arising from those meetings are followed up until they are closed.• Liaising with other departments in relation to UAT.• Assist with the creation of defects in accordance with the defect management plan• Attend (when required) daily defect triage meeting and look to explain the defects that they have found. • Assist the business analysts to agree defect severity and priority during defect triage sessions• Running workshops/sessions with users who may have little or no testing experience • Formulating and expanding Test Use Cases/Test Scenarios (some new and some from existing use cases/test scenarios)• Participate in lessons learnt workshops post UAT• Participate in ‘Defect Root Cause Analysis’ workshops i.e. post UAT

    • Proven ability in working across multi-disciplinary and multi-cultural diverse work environments• Strong analytical background and proven ability in analytical rigor, including being able to contextualise data into business activities and conclusions• Working within financial industry and the systems used by staff• Supporting and mentoring business teams to aid them in undertaking of UAT activities• Reviewing and providing feedback on key project documentation such as requirements, use cases, technical specifications, procedural documents• Creating scenarios and scripts from requirements documents and discussions with SME’s• Scoping of scenario/scripts to ensure suitable coverage for UAT• Defect management within the tools QC and Jira• Traceability of scripts to the requirements• Creation of Test plans and completion reports • Creation of reports including progress v plan, defect stats and written summary of progress and challenges• Working with Development teams and Business Analyst to discuss defects etc• Raising and managing risks around testing

    We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

    ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise – 3600 offices in over 80 countries – we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

    ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership.
    Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

    Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

    IT & Telecommunications
    Engineering & Construction, Oil & Gas
    Banking, Finance & Legal
    Sales & Business Development
    Marketing, Public Relations & Communications
    Human Resources & Training
    Customer & Support Services (Secretarial and Administrative)
    Operational, Supply Chain & Logistics
    Executive Recruitment
    Emiratization Solutions
    Recruitment Program Outsourcing Solutions
    Managed Service Provider Solutions
    Talent Based Outsourcing Solutions
    Outsourced Staffing Solutions More

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    Vice President, Financial Crime Compliance | Charterhouse

    Employment:

    Full Time

    Charterhouse are currently mandated on a search for a leading financial services client, whom are looking to recruit a Manager, at a Vice President (VP) grade, to join their Financial Crime Group (FCG) team. This position acts as a key stakeholder with oversight, review and advisory responsibility across the first line of defence, within the compliance function, whilst developing and rolling-out the regulatory requirements linking to Anti-Money Laundering (AML) and Financial Crime. This FCG Manager will be a key relationship manager with stakeholders across the front-office/business units along with acting, within an advisory and commercial support capacity, in the development of client services, coverage-checking and compliance excellence. At the core of this role, will be the responsibility to manage and develop a team across the functional disciplines of Customer Due Diligence (CDD), Counter Terrorist Financing (CTF), Anti Bribery and Corruption, Gifts & Entertainment (G&E) and Sanctions. This management role will also require the roll out and refinement of quality assurance planning and audit reviews; to ensure that policies are implemented and allocated across the relevant teams. In conjunction, this role shall also act, within a monitoring capacity, to educate upon regulatory change and how it impacts the compliance processes internally.

    The client will look to recruit an experienced and seasoned compliance and middle-office professional; whom is able to demonstrate a strong and in depth knowledge of financial crime related compliance disciplines under the DFSA framework. In conjunction, the candidate will be required to have exposure and understanding of corporate banking platforms and services, whilst being able to support front-office activities and business proposals, from a compliance angle. This VP level role shall also demand a candidate whom is able to manage a sizable team, of Analysts and Associates, whilst developing succession planning and staff development objectives. The client will look to recruit a candidate already based within the UAE, with a capability and desire, to work in an international operation within a challenging yet rewarding scheme and environment.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

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    Hybrid Cloud Management Service Line Leader | IBM Middle East

    Employment:

    Full Time

    Introduction As a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as IoT, Blockchain and digital transformation, we are ready to offer you a best in class career development.Your Role and Responsibilities As the Hybrid Cloud Management Leader for MEA you will support IBM’s consistent growth by bringing to the table your business development, sales, people and account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales and delivery record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as Cloud and Digital transformation, we are ready to offer you a best-in-class career development.Your Role and Responsibilities- You will serve as IBM’s leader for all Hybrid Cloud Management Services within the MEA market – Understand our client’s strategic needs, business objectives, and then articulate and formulate proposals and statements of work which are aligned – Responsible for working with external partners and internal IBM business units and develop a strong collaboration roadmap – Lead, manage and inspire the Hybrid Cloud Management workforce in MEA., and drive their professional development – Evangelize IBM service offerings and create market-based service offerings within our community and also within Partner sales teams – Drive joint Go To Market campaigns, business development workshops to build and maintain pipeline on a rolling basis, build references and case studies – Establish client value propositions that tie key strategic, financial, and operational metrics directly to near and long-term business improvement

    Required Technical and Professional Expertise – Deep technical consulting and leadership experience, including a proven ability to define and shape winning solutions for clients – Be an expert in shaping and delivering the NextGen AD/M on various cloud platform(s), and have experience in: – Hybrid cloud management with a focus on NextGen AD/M, Platform Engineering Services, DevSecOps and IGNITE on Cloud and Quality engineering offerings – Champion New way of work – Garage delivery with Application Innovation Lab – NextGen AD/M assessment, Cloud Affinity and Adoption Roadmap / Application Portfolio Assessment (APA) – Target Operating Model definition and implementation – Cloud DevSecOps design, Implementation and support and leverage extreme automation and AIOps – Garage Method for Cloud Manage – Cloud Service Management using Service Now – Industry flavour and consideration for clients and renewal trends – Solution mind-set – Ability to connect the dots to conceptualize a solution, value proposition and create a blueprint translating into an offering. Constructing new deals, increasing/improving stickiness in our existing accounts. – Experience leading a multi-region workforce include CICs which consists of cloud Sellers, Architects, Technical Leads, Managers and Engineers. – Leverage ready list of assets, tools to serve as IBM differentiators Preferred Technical and Professional Expertise – Strong CxO relationships and ability to build and maintain these – Understanding of the MEA market – Cloud certifications – Experience working in multiple industries with proficiency in at least one industry.

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More