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    Contracts & CRM Administrator | Housekeeping Co

    Employment:

    Full Time

    We are looking for an Contracts & CRM Administrator to join our Contracts Management Team. The purpose of the role is to providing support services to Management Team, ensuring that all aspects of the helpdesk/administration function are undertaken in a professional and customer focused manner.• To work with and support senior colleagues in embedding an effective mobilisation and contract management process through allocation and planning of resource and support.• Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective• Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources• Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI’s are accurate and up to date• Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance• Assist with the maintenance of local records for contracts and services including operating system to assist relevant team member in ensuring timely renewal of contracts including liaise with HR department.• Liaising with a wide range of people involved in policy areas such as staff performance, attendance, accommodation, employees’ welfare, employees relations, on-boarding, immigration (new workers visa).• Ensure all contracts documents and supporting evidence from the sales team is delivered in accordance with the SLA• Support to CRM team in closing tasks from Clients & Helpdesk• Monitoring the payment mechanism and monthly failure report• Provision of statistical information as required by the management team• Be responsible for management of all records including, All required CRM reports, Payment management, monitoring with management team and support for all sales & customer support staff.• Be responsible for satisfactory timekeeping, shifts or attendance of Helpdesk team members for contracted hours• Handle Employee relations activities including Complaints and Compliments• Deploy and update all SLA & policies and procedures as requested

    We’re looking for:• Possession of an administration qualification• Experience of working on a busy Team• Excellent communication skillsQualifications and Experience• Educated to a degree level or equivalent (Law degree or HR or Business Administration)• Experience working within a law firm or in-house legal team/ or HR/ or Management/ • Fluent English (written and spoken)• Computer literate on all Microsoft packages.

    The Housekeeping Co was established in 2011, and pioneered the way ahead for industry change in the domestic service and commercial cleaning industry.

    Expert in securing safe corridors for migrant domestic workers, and has published an industry guideline: Domestic Workers Classification (job classification and salary scale), specific to the UAE and GCC. The company offers foreign domestic workers on-going training and development. Pioneering education via technology and web-based platforms, and also offers native language speakers to give a one-one teaching in the privacy of their residences.

    Sponsoring families rely on the Housekeeping Co to navigate their way ethically in recruitment and management of their foreign domestic worker. The Housekeeping Co. has positively changed the lives of the foreign domestic workers in offering them transparency of placement, employment contract. The ongoing training and developing ensures up-skilling their qualifications. More

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    Website Programmer/Developer | Qubiee

    Employment:

    Full Time

    We are an E commerce company hiring for Programmer/Developer, who will be responsible for the following: – Review the existing coding structure and edit as per the best practice- Identifying any existing operational and functional problems and fixing them.- Programming and coding of new commands and functions as needed.- Following up and managing the existing programming team and guiding them to finish the tasks within the given timeline.- Ensure proper maintenance of the website at all times.

    – Experience in PhP Laravel, CSS & HTMLS is a must.- Experience in E-Commerce Marketplaces (Multi-Suppliers & Customers) is a must.- Excellent Communication Skills- Multi-tasked- Bachelor’s Degree in any field related to Website Programming and Development.

    Bringing Happiness to the life of Community Builders & Enhancing their Social Stance is what Quibee is all about. More

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    UX Designer | Quest Search & Selection

    Employment:

    Full Time

    As an UX Designer you will create the best user experience by exploring many different approaches to solve end-user problems.Requirement:* Knowledge of wireframe tools (e.g. Miro and Figma)* Knowledge of the following technologies and software: Sketch, Figma, Design Systems, Design Thinking, and Adobe Creative Suite* Experience in UI/UX design for digital products or services * Experience in UI/UX design work for both web and mobile platformsWe request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

    * A team player but can work independently too. * Excellent written and verbal communication skills. * Multi-tasking and time-management skills, with the ability to prioritize tasks.

    Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors.

    With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

    Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

    We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. More

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    AVP Treasury | Michael Page

    Employment:

    Full Time

    Reporting to the Group Financial Controller, the job holder is primarily responsible for managing treasury, FX, cash management and banking activities for the Group.Client DetailsMy client is a FinTech company with more than 25 years of experience in providing innovative solutions that drive revenue & profitability for their customers. They operate regionally across the Middle East and Africa.DescriptionThe AVP of Treasury will be responsible for all treasury, FX, cash management and banking activities for the Group.Key responsibilities would include;* Finalise and implement Treasury and Currency Risk Policies across the group* Liaising with banks for working Capital and other funding requirements or rollover of existing facilities and manage the RFP process, ensuring compliance with existing loan agreements.* Monitoring, Managing and optimising working Capital Requirements across the group, documentation of transaction flows, planning for peak requirements ensuring enough headroom is available at all times.* Monitoring of Group Cash balances and available liquidity across locations. * Pooling of funds to minimise the idle cash across the group* Identify short term investment opportunities to optimally use any surplus cash* Manage Open Currency Positions through Forward / Hedging strategies across the group [including P&L hedges, Balance Sheet hedges] with a repatriation strategy for countries with volatile currencies like Nigeria, South Africa, and Egypt etc.* Work with the business finance team to support the pricing strategies in geographies with currency risk to mitigate the currency exposures.* Support the budgeting & rolling forecast process on Cash flow and financing cost forecasts* Work with banks for identifying and implementing Treasury solutions and product to support business requirements * Review processes around treasury accounting and make required improvements* Maximise FX gains on spot conversionJob OfferIn return my client can offer a highly competitive salary, in addition to a good benefits package.

    The successful candidate will demonstrate;* Excellent verbal and written communications skills* Strategic and Analytical* Strong problem solving skills* Business Acumen* Detail oriented and organised; Strong planning and prioritisation abilities* High energy levels and Self motivated* Integrity* Relationship Building* Must maintain confidentiality and discretion in all aspects* Comfortable with flexible working schedule to meet the needs of the Company and its executives* Ability to work well under pressure with tight deadlines, juggle multiple priorities and in fast paced, dynamic environment.* Excellent Excel & Power-point presentation skillsIn addition, you will ideally have;* An MBA or professional qualification in Finance or Treasury.* 8-10 years’ prior relevant experience* Experience in a similar role for a financial services or other Company with large size treasury operations across multiple countries* Experience in Africa is particularly desirable (Nigeria, Ghana, South Africa or Egypt in particular)* Experience in the Financial Services Sector is preferable* Significant experience in Treasury , FX and Cash Management* Strong relationships within the banking Industry* Experience in treasury accounting and systems* Ability to manage senior stakeholders* Ability to challenge and review with an analytical mindset* A good understanding of “best in class” treasury function

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Operation Manager | Industrial and Commercial Bank of China (ICBC)

    Employment:

    Full Time

    • Process transactions including account Opening/management, FT, Deposit, RMB clearing/enquiry, SARIE related payment, treasury back-office operation etc. And prepare transaction advice if necessary.• Register and file the processed transaction in order. And shift the transaction voucher to archiving room on a quarterly basis.• Carry on AML check during processing transactions and execute branch AML-CTF policy.• Monthly account tracing including account status, account balance, expiry document, KYC update.• Prepare Customer monthly statement.• Provide transaction reports to other dept. • Compile/update departmental policies and manuals.• Figure out Core-banking system issues and communicate with IT dept. to solve.• Handle the Cheque clearing business if branch restart it.• Fulfill other tasks assigned by departmental head.

    • Bachelor degree• Not less than 5 years’ experience. • SARIE and SWIFT payments. • Treasury back office experience. • Corporate accounts opening and monitoring.

    Through its continuous endeavor and stable development, Industrial and commercial bank of China (the Bank) has developed into the top large listed bank in the world, possessing an excellent customer base, a diversified business structure, strong innovation capabilities and market competitiveness. The Bank has its presence in six continents, and its overseas network has expanded to 47 countries and regions.The Bank provides comprehensive financial products and services to 6,271 thousand corporate customers and 567 million personal customers by virtue of the distribution channels consisting of 16,092 domestic institutions, 426 overseas institutions and 1,545 correspondent banks worldwide, as well as through its E-banking network comprising a range of Internet and telephone banking services and self-service banking centers, forming a diversified and internationalized operating structure focusing on commercial banking business and maintaining a leading position in the domestic market in the commercial banking sector. In 2018, ICBC ranked the 1st place among the Top 1000 World Banks by The Banker, ranked 1st place in the Global 2000 listed by Forbes for the sixth consecutive year, and took the 1st place among the Top 500 Banking Brands of Brand Finance for the third consecutive year.

    ICBC pays great attention to business expansion in Middle East. It is the earliest Chinese bank to set up business institution in the area and also the Chinese bank with the largest number of institutions and the biggest business size in Middle East so far. Riyadh Branch is ICBC’s fifth branch in Middle East after Dubai, Abu Dhabi, Doha and Kuwait. More

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    Chief Financial Officer | GroupL

    Employment:

    Full Time

    Job Purpose The Chief Financial Officer will handle group financial activities for – real estate development, leasing, construction and all other companies falling under the group. He has primary responsibility for the monitoring, planning, implementation, managing and running of all the finance activities of the company, including business planning, budgeting, forecasting and negotiations. The CFO takes responsibility of obtaining and maintaining investor relations and partnership compliance.Duties and Responsibilities • As part of an executive management team, the CFO will have interaction with various members of a company, both senior and junior. • Providing leadership, direction and management of the finance and accounting team• Providing strategic recommendations to the CEO/president and members of the executive management team• Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting• Advising on long-term business and financial planning• Establishing and developing relations with senior management and external partners and stakeholders• Reviewing all formal finance procedures.

    • At least 20 years’ experience in the finance industry and managing a team is a must – with examples of when they have demonstrated excellence in the workplace.• MBA or CPA• A CFO must display a cohesive ability at interpersonal and communication skills, both verbally and written. • They must be able to engage with staff at all levels of the organization and exercise sound judgement.

    Since its inception, our singular focus has been to enable people to earn a better livelihood by bridging the gap between the immense talent from our 32 recruiting countries and placing them in meaningful positions in the thriving markets across Europe and the Middle East.

    Established in 1973, with a legacy now spanning over four decades, GroupL has always maintained the best-in-class standards of training and placement. We started as an ethical workforce recruiter selecting, training, and placing labor for the Middle East. We have expanded over the past 8 years to a 360-degree recruitment agency working across several job roles, sectors, and countries.

    For workforce recruitment, we take special pride in our training modules that are customizable to suit the unique requirements of the sector and the business.

    Our global collaborations with various technical institutes enable us to train and assess the candidates’ technical and language skills before their selection.

    For white-collar talent acquisition, we bring in our decades of experience to map capability to company culture and enable the right fitment of talent to the industry keeping in mind the requirements of the specific organization.

    Our talent recruitment network spans 32 countries including Bhutan, Bangladesh, Cameroon, India, Nepal, Pakistan, Ghana, Philippines, Serbia, Sri Lanka, Uganda, United Arab Emirates, and Vietnam. More

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    On-site Technology Support Specialist – Bahrain- Associate | Ernst & Young

    Employment:

    Full Time

    Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.EY Technology supports our technology needs through three business units:Client Technology – focuses on developing new technology for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidlyEnterprise Technology (ET) – ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience.Information Security (Info Sec) – Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. The opportunityAs part of Enterprise Technology, the On-site Technology Support’s mission is to help our customers fulfil their purposes and contribute to building a better working world by providing a fit for purpose support service.The On-site Technology Support Specialist provides this support to customers within the country or site by performing multiple technology support activities. This professional demonstrates ability to prioritize tasks, working with multiple software and hardware technologies, in a fast-paced environment.Your key responsibilities• Facilitate and support the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware). • Facilitate and support the provisioning and deprovisioning processing, including setting up of hardware/software for new hires, and receiving hardware from separating employees. • Assist with (or coordinate) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents. • Resolve incidents associated with firm-standard end user software and hardware, including mobile/hand-held technologies. Identify sources and trends of technical problems to prevent future occurrences. • Under minimal supervision, provide after-hours service for escalated issues and tasks from the Service Desk or supervisor. • Perform asset management activities (procurement, receipt, inventory, tracking, distribution, etc.) as assigned and in accordance with firm policy and EY Technology process. • Assist with off-site technology support for firm sponsored functions/meetings. • Assist with IT tasks related to office moves, buildouts and relocations. • Work effectively as “remote hands” for other EY Technology functions, such as Telecommunications and Hosting. • Maintain a thorough understanding of EY Technology’s organization and service offerings in order to identify how best to address end user technology needs and incidents. • Understand the Firm’s business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnel• The role receives direct oversight from a supervisor with regular contact to assign and monitor activitiesSkills and attributes for success• Effective analytical skills are required to address end-user incidents escalated from the service desk or offered by end user on walk-up issues. • Decision making responsibilities are generally limited to addressing a single end-user issue; ability to be able to prioritize incidents being worked on and communicate those priorities to end users as necessary. • A Bachelor’s degree or equivalent work experience is desirable.

    To qualify for the role you must have• Excellent communication, interpersonal, organizational, and time management skills. • Excellent customer service attitude. • Ability to liaise and work effectively with all levels of end users and IT personnel. • Ability to communicate effectively with supervisor and peers.• Approximately 2-4 years of experience in end user technology support What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:• Support, coaching and feedback from some of the most engaging colleagues around• Opportunities to develop new skills and progress your career• The freedom and flexibility to handle your role in a way that’s right for youEY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Build your legacy with us. Apply now.EY, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Chief Operating Officer | FOO

    Employment:

    Full Time

    ? Design and implement business operations? Establish policies that promote company culture and vision? Oversee operations of the companySummary:The COO will be responsible to oversee the organization’s ongoing operations andprocedures.S/he is responsible for the efficiency of the business and will overall contribute to the growthand expansion plans set by the management.The COO role is a key member of the senior management team, reporting only to the ChiefExecutive Officer (CEO).S/he will be responsible for ensuring the business delivers on its promises to clients,including uptime and that customer feedback is always excellent.Essential Candidate Profile:The successful candidates core capability will be in FinTech operations and technology, bothin development and product managementDeep understanding of financial technology and software development, delivery, projectmanagement disciplines are crucialHave a successful background in running operations unit to ensure non-IT processes aredelivered to and qualityExperience in having the responsibility for mitigating risk and meeting all compliance &legal requirementsMaintain control of diverse business operations, so we expect you to be an experienced andefficient leader.Have excellent people skills, business acumen and exemplary work ethicsResponsibilities:? Design and implement business strategies, plans and procedures? Set comprehensive goals for performance and growth? Establish policies that promote company culture and vision? Oversee daily operations of the company and the work of executives (Marketing,Sales, Finance etc.)? Lead employees to encourage maximum performance and dedication? Evaluate performance by analyzing and interpreting data and metrics? Write and submit reports to the CEO in all matters of importance? Assist CEO in fundraising ventures? Participate in expansion activities (investments, acquisitions, corporate alliances etc.)? Manage relationships with partners/vendors

    Proven experience as Chief Operating Office or relevant role? Understanding of business functions such as HR, Finance, marketing etc.? Demonstrable competency in strategic planning and business development? Working knowledge of data analysis and performance/operation metrics? Outstanding organizational and leadership abilities? Excellent interpersonal and public speaking skills? Aptitude in decision-making and problem-solving? BSc/BA in Business Administration or relevant field; MSc/MBA is a plusOverall Key Responsibilities:? Strategy? People Leadership? Technology Development? Operations? Management Boards? Qualifications & Expertise? Deep understanding of the Financial Services Sector? Experience managing IT Units and managing major IT Implementation projects? Strong operations experience? Demonstrate an appropriate level of technical skillsSpecialism: COO, Chief Operating Officer, Fintech, Technology,

    Founded in 2009, FOO has emerged as a leading Fintech provider by focusing on Technology, Innovation, Expertise and Quality. Working with leading clients in their industries, FOO has quickly expanded in the MENA region and has set the benchmark for design experience and quality. FOO’s vision is to expand globally and create a positive impact on future technologies. More