Aurelia Butler

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    Senior HR Operations Manager for an International Professional Services Firm | RecruitMe FZE

    Employment:

    Full Time

    • To provide professional support in managing the HR unit through executing human resources processes in line with organization strategy and legal requirements across the different Middle East offices (including UAE DIFC, UAE Abu Dhabi, Kingdom of Saudi Arabia, Qatar and Turkey)• To support the opening of new offices in the Middle East from an HR perspective (including Payroll, contractual and immigration)• To streamline human resource policies, process flows and systemsResponsibilities:• Responsible for the effective delivery of human resources products and services to all employees in assigned unit, acting as a business partner and advocate.• Responsible for defining and tracking HR Operations budget for Middle East• Responsible for effective delivery of all visa related processes across Middle East• Maintains current knowledge of HR legislation, requirements and issues.• Acts as project lead or member in HR related projects.• Supervises HR Operations and HR Compliance function ensuring quality and accuracy of work.• Supervises on-boarding process after offer to successful immersion into the organization, including international relocation processes• Supervises all visa process for Middle East staff and offboarding • Ensures all HR Operation related processes are streamlined, documented and kept up to date including process flows and employee communication packs• Manages vendor relations for HR Operation related topics (relocation, immigration, insurance)• Supervises and approval of payroll runs across all Middle East entities• Monitors effective benefit administration and tracking• Ensures payroll and benefits are reconciliated in collaboration with the finance team• Monitors competitiveness of compensation and benefits with major competitors and recommends program changes where appropriate.• Reviews benefits programs and manages transitions to new providers.• Within corporate guidelines, recommends salary adjustments and bonus allocations for all relevant employees.• Ensures HR related legal requirements for the firm and its employees are managed effectively.• Acts as a confident for all employees relating to work or personal issues impacting on work• Monitors the labor requirements and best practices across the regions and ensures compliance and consistent implementation• Implements internal tracking and audit processes to guarantee quality and consistency of system data, employee files and contract library• Responsible for the management and development of the HR Middle East team, including coaching and evaluation

    • Degree educated with 8+ years of similar experience in an international professional services firm in the Middle East• 3+ years of team management experience• Strong understanding of HR processes and Middle East HR legislation and practices• Strong understanding of Middle East immigration processes• Ability to gain trust and confidence of all employees• Excellent English communication skills, including verbal, written and presentational, Arabic is an advantage• Strong analytical skills, including process mapping• Advanced Excel skills• Strong understanding of the business context and professional services industry

    RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

    Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

    What we do:

    Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

    We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved. More

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    Oracle Core Database Expert with Exadata skills – ACS Senior Support Engineer | Oracle

    Employment:

    Full Time

    Oracle Core Database Expert with Exadata skills – ACS Senior Support EngineerAdvanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications. Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies. Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies. Core Activities And Responsibilities• Delivering high quality technical services to ACS customers. • Ensuring adherence to internal methodology, tools and quality standards. • Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities • Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required • Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS • Manage and resolve Customer Requests according to product main strategy and model. • Respond and resolve customer issues within Key Performance Indicator targets. • Maintain an up-to-date and in-depth knowledge of new products. • Ensure the timely completion of planned proactive tasks and Customer Requests. • Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards. • Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.

    Related Work Experience • The candidate should have MIN 5-8 years of experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and/or Windows. • Experience in RAC, DB Performance, or Backup/Recovery is a Must. Formal Education or Equivalent• The candidates should have a degree in Computer science or similar. Oracle Certified Professional (OCP) is a must/ (OCM) is a plus in Oracle platform products including database, Cloud certified is preferred. Skills • Strong knowledge of UNIX, Linux and/or Windows. • Experience in RAC, DB Performance, DB patching/DB upgrades or Backup/Recovery is a must. • Experience with Exadata is required • More of the following technical areas is a plus: Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Super Cluster, ZFS, ZDLRA. • Having excellent written and spoken English is a must with strong Communication skills. • Candidate should have Customer focus, working globally, team working and results orientation skills. Others (Mandatory)• Excellent Incident and Problem Management skills. • Flexibility to work within a “Follow the Sun” global shift rota, covering local OR non-local day-time hours, including holidays and weekends, on a rotational basis • Ability to be “on-call” support as part of an on-call rotation shared across team members • Willing to travel for long tasks or high frequency

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Personal Assistant to the General Manager | AMBU Capital Investments

    Employment:

    Full Time

    This role will assist two GMs in the Manufacturing and Trading lines of business. The role will require experience in ticketing, VIP guest management, management of executive office and VIP guests, taking charge of the day to day activities and follow ups on behalf of the General Managers and other standard executive assistant activities.

    Salary:
    AED
    10,000
    per month inclusive of fixed allowances.
    Additional benefits: Air Fare, Medical Insurance as per UAE Labour Law

    The desired candidate needs to be very well spoken, sharp, have problem solving capabilities, be able to provide quick solutions in a chaotic situation, be resilient and be able to maintain a calm demeanour.Experience in holding companies or family owned businesses will be preferred.

    AMBU Capital Investments FZE is an investment company specifically to invest own funds / profits in asset classes and sectors that deliver competitive advantages.

    AMBU Capital Investments FZE invests funds in high potential commercial assets / enterprises and focusing on sectors where profit margins are high mainly IT Networking / Computer hardware.

    Moreover, the company seeks to invest in shares of profitable businesses based on ROI and selling shares with capital gain. More

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    E-Invoicing Tech Specialist | Chalhoub Group

    Employment:

    Full Time

    E-Invoicing Tech Specialist – Egypt (3 Months Contract)Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. What you’ll be doing – Support & follow up with vendor inquiries on invoice-related topics utilizing the ticketing system, email communications, and calls cross-functional in Egypt or regionally.- Train & support accounting, and commercial team on invoice upload, and GS1 codes process. – Technical and Troubleshooting support with vendors on the middleware, and ETA portals. – Interact with management and other departments for invoice-related topics. – Develop and maintain training documents. – Participate in and drive continuous improvement projects/initiatives. – Participate in ad hoc projects as needed

    What you’ll need to succeed – Bachelor’s degree in MIS, Computer Science preferred. – 1-2 years’ Experience with ERP systems, preferred in Oracle EBS, Xstore. – Proficient in Excel, PowerPoint, and Microsoft Office. – Effective communication skills and customer service approach. – Excellent English in written and verbal communication skills. – Experience with XML and JSON invoicing. – Experience in communicating with ETA, GS1 & other local entities in Egypt. What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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    Manager Life Sciences – Supply Chain & Operations | Ernst & Young

    Employment:

    Full Time

    We currently are seeking a highly motivated Manager – Supply Chain & Operations to lead client engagement teams, work with a wide variety of clients to deliver professional services and participate in business development activities on strategic and global priority accounts. This role will focus on Life Sciences as a sector including pharmaceuticals, biotechnology, pharmacies, distributors and medical device companies. Our Supply Chain & Operations team members provide life science clients insights into supply chain transformation covering Planning, Procurement, Operations and Logistics and often integrating with other competencies to deliver end to end solutions to clients including large-scale transformation projects. This role requires a candidate with a 50:50 split between technical sector knowledge and business acumen. Your key responsibilities As a Manager your key role will be to lead large transformational client engagements as well as internal projects. Drawing on your knowledge, skills and experience, you will establish valued relationships with external clients at the ”C” level. You will lead large global and regional bids, proposals and thought leadership. You will lead teams at our clients, supporting them with improving their business performance. You will also be responsible for presenting executive summary findings to enact change and drive the regional life science agenda. You will manage multiple EY colleagues across levels and client team members. Additionally, you will review other’s work to ensure it is of a high quality. You will mentor others as they progress in their own career. Your role in leading teams – or parts of teams – on engagements will depend on the size of engagement. When working on engagements, you’ll report to higher levels of management, who will expect you to anticipate and identify risks, and escalate any issues as appropriate. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Skills and attributes for success To qualify for the role, you must have – Approximately 6+ years of work experience in supply chain and operations across different areas (technology transformation, business transformation, finance etc..), with a proven record of experience in the life science (pharma, biotech, medical devices) or healthcare industry (hospitals, healthcare providers, regulatory agencies) – Preferably, prior experience in consulting (Big Four, Strategy House or equivalent) – Digital supply chain and operations experience and skillset – Technical knowledge of life science sector and landscape (MENA/ Global) – An understanding of novel therapy areas and sector trends including, but not limited to, cell & gene, biosimilars, accountable care organization (ACOs) and localized manufacturing – Proven track record of business development activities in either life sciences or healthcare sector – Clear experience and track record of leading successful transformation in areas of supply chain especially asset management, maintenance, warehousing – Preferably Jordan or KSA – based – Bilingual (English & Arabic) will be an added advantage – A bachelor’s degree with the emphasis on biopharmaceutical sciences, biotechnology, biochemistry, biomedical engineering or alternatively; Business, Supply Chain or Logistics with proven industry experience – Experience managing staff on multiple projects and providing direction to team members – Excellent oral and written communication skills

    Ideally, you’ll also have – A master’s degree with emphasis in Business, Supply Chain or Operations with strong academic records – Life Science and/ or supply chain professional certifications – Willingness to travel across the region What we look for Alongside your comprehensive and proven technical expertise you will also be a born leader with a passion for: – Developing people through effectively supervising, coaching, and mentoring all levels of staff – Conducting performance reviews and contribute to performance feedback for all levels of staff – Contributing to our people initiatives that include recruiting and retaining our professionals What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    System Senior Assistant | Parker Connect

    Employment:

    Full Time

    – Having knowledge and experiences for customer relation management system.- Maintaining and updating data in the CRM system to ensure accurate records of customer information- Organizing and updating customer databases that contain information- Coordinating with other departments to ensure that all CRM activities are functioning- Must know how to analyze customer data- Experience in managing Salesforce- Experienced in using CMS in managing website- Experienced in deploying website- Must have basic understanding of SEO- Good eye in graphic designing- Can do trouble shooting of laptops, printers, networking, and servers- Support colleagues when IT trouble is happened- Proficient in Windows Server 2012 and managing Active Directory- Background in networking

    Salary:
    AED
    5,000 to 6,000
    per month inclusive of fixed allowances.

    – Bachelor DegreeSkills and Abilities:- Has a background in Salesforce Data Loader- Good knowledge of SQL query- Good understanding in writing batch file scripts- Communication skills (English)- Facilitation and Presentation SkillsComputer Skills:- Salesforce- Office 365- Adobe PS, AI & PR- CMS (Wordpress, etc)- Windows Server 2012- SEO, Google & Facebook Analytics, Google Webmaster

    PARKER CONNECT is the fastest growing Management Consultancy in the Middle East. We provide world class services such as Executive Search and Consultancy through our centrally located office in Dubai, United Arab Emirates. Ever since starting operations, the organization has witnessed rapid growth purely achieved through firm business relations and quality service delivery. Our market knowledge in the region put together with quality consultants and excellent infrastructure has enabled us to build a strong portfolio of clients which include MNC’s and local firms. More

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    External Audit – Oil & Gas Manager / Senior Manager | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAssuranceSpecialismAssuranceManagement LevelManagerJob Description & SummaryPwC Global OverviewWith offices in 155 countries and more than 284,000 people, we are among the leading professional services networks in the world. We help organisations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services. PwC Middle East OverviewEstablished in the region for 40 years, PwC has more than 6,100 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 276,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.Audit Service OverviewCreating value that makes a real difference to a client’s business is intrinsic to the PwC audit. Quality audits that bring unexpected and far-reaching benefits do not come from an unthinking compliance mindset but from a knowledgeable, questioning, imaginative and insightful approach. The foundation of the service we deliver is the natural blend of compliance and value. We are experts in the application of audit methodology and audit techniques and use our expertise to bring precision and economy to our clients’ audits. We use our knowledge of each client, together with our position as trusted advisor, to match our approach and our solutions to their needs.Our view of our clients’ organisations is broad and deep, and we look behind the numbers to consider what they mean for the business as a whole. We use the audit to explore and think more widely about our clients’ businesses and the potential issues they face.This understanding enables us to offer new solutions to our clients’ problems, to help them learn from what has happened and prepare them for, or better still help them avoid, issues in the future. What you’ll create and do:As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: – Take on a professional role as part of our client-facing teams – Examine financial and accounting records, other documents, and/or observe certain processes and procedures being performed – Ask a range of questions – from formal written questions to informal oral questions – with a range of individuals at our client organizations – Handle conflict resolution, managing expectations of a range of stakeholders (at varying levels of seniority), both clients and internally. – Perform Design effectiveness walkthroughs, and test the operational effectiveness of client internal controls. – Make judgments on testing approaches for significant accounting estimates. – Verify and test financial statements and supporting disclosures. – Assuming a coaching performance management role that promotes staff development . – Join, and contribute to a high performing team that lives the PwC values. – Instruct milestone training courses to our staff. – Network in the local business community. – Prepare and deliver competitive audit proposals.

    What you’ll bring to this role:  – At least 6 years of demonstrated progressive experience at Manager level working with a range of external audit clients in big4 firms. – An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work. – A demonstrated commitment to valuing differences and working alongside diverse people and perspectives. – ACCA/CPA/CA/ ACA  designation or equivalent designation is required. – A strong understanding of IFRS and auditing standards. – Experience in the design of engagement procedures based on risk and materiality. – Previous experience in coaching and leading engagement teams. – Excellent project management skills and ability to manage relationships at all levels within PwC and within the client’s organization – Excellent communication (oral and written) and interpersonal skills that allow you to thrive in a team environment. – Bilingual proficiency in Arabic and English is considered an asset. – Business development and client relationship building.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Application Developer | United Arab Emirates University (UAEU)

    Employment:

    Full Time

    Job Description• Responsible for designing, coding, testing, debugging and documenting in-house developed applications. • Involvement in all the development lifecycle phases as required. • Responsible to provide post-go live support. • The Application Developer will also be responsible for providing technical advice and guidance to others as appropriate.• Understand business teams requirements and how translate them into application features • Understand and apply Application Deployment Lifecycle • Carry tasks related to fronted Development and backend Development• Understanding and follow the practical, foundational knowledge of project management, collaboration and communication• Understand and follow ITSM processes in place (i.e. Incident, Service Request, Problem, Change and release management etc)• Collaborate with IT teams to set specifications of new applications or and existing applications• Write high quality source code that follow the coding standards of EAI section standards.• Perform unit testing, integration testing and static code analyzer scan• Provide testing, documentation, training, and support for in-house developed applications. • Maintain documentation as per Enterprise Application Section standards • Troubleshoot and debug applications and resolve user-submitted problems and questions.• Evaluate and understand existing applications to redevelop, update and add new features• Responsible to adhere with all information security policies and procedures of the University.• Adhere DoIT policies and procedure in delivering application development• Other duties as assigned by immediate supervisor.

    Minimum Qualification• Bachelor’s Degree in Computer Science, Information Technology or related discipline.• Minimum of three years of relevant core programming experience in applications developments.Preferred QualificationBasic Competencies• Accountability Competency• The Effective Management of Resources • Focusing on Results Competency• Focus on Customer Service Competency• Communication Skills Competency• Teamwork Competency• Ability to work independently and efficiently with minimum supervision is a plusTechnical/Functional Competencies:• Proven experience in developing application or any kind of software • Good Knowledge writing queries and developing database objects (query , functions .. etc) for Oracle Server or another Relational Database• Good understanding of Web Services protocols such as REST, SOAP and API design for extensibility and portability• Good knowledge of C# using Visual Studio using ASP.NET and Entity Framework• Good knowledge of Mobile First Framework• Good Knowledge of GIT as version control and code collaboration tool.• Good Knowledge of JavaScript and modern UI frameworks for frontend development• Java/JEE, JSON, XML, REST, MVC frameworks, Design Patterns, Javascript, JQuery, GWT• Good knowledge of object-oriented design and development skills• Familiar with Scrum/Agile/DevOps development methodologies• Good knowledge of Application and code security

    Founded in 1976 by the late Sheikh Zayed Bin Sultan Al Nahyan, UAEU is a comprehensive, research-intensive university enrolling about 14,000 Emirati and international students. As the UAE’s flagship university, UAEU offers a full range of accredited, high-quality graduate and undergraduate programs through nine Colleges: Business and Economics; Education; Engineering; Food and Agriculture; Humanities and Social Sciences; IT; Law; Medicine and Health Sciences; and Science. With a distinguished international faculty, state-of-the art new campus, and full range of student support services, UAEU offers a living-learning environment that is unmatched in the UAE.

    As a research-intensive university of international stature, UAEU works with its partners in industry to provide research solutions to challenges faced by the nation, the region, and the world. The University has established research centers of strategic importance to the country and the region which are advancing knowledge in critical areas ranging from water resources to cancer treatments. UAEU is currently ranked the number one research university in the GCC, number two in the Arab World, and #370 globally.

    UAEU’s academic programs have been developed in partnership with employers, so our graduates are in high demand. UAEU alumni hold key positions in industry, commerce, and government throughout the region. Our continuing investments in facilities, services, and staff ensure that UAEU will continue to serve as a model of innovation and excellence. More