Aurelia Butler

Employment:

Full Time

Assurance – Assurance Transformation – Global Application Specialist – Associate – AmmanLine of ServiceAssuranceSpecialismAssuranceManagement LevelSpecialistJob Description & SummaryA career in our Digital and Applications Design practice, within Application and Emerging Technology services, will provide you with a unique opportunity to help our clients identify and prioritise emerging technologies that can help solve their business problems. We help our clients design approaches to integrate new technologies, skills, and processes so they can get the most out of their technology investment and drive business results and innovation.Our team helps organisations align their business and operational requirements through the careful design of digital platforms and applications. You’ll help our clients with application optimisation, strategic integration of custom packaged solutions like Enterprise Resource Planning and Customer Relationship Management, and roadmap development.

ResponsibilitiesAs a Specialist, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:- Respond to requests for technical assistance in person, via phone, chat or email – Diagnose and resolve assurance applications issues – Research questions using available information resources – Advise user on appropriate action – Follow standard help desk procedures – Log all help desk interactions – Administer help desk site – Follow up with users to ensure complete resolution of issues – Redirect problems to correct resource – Identify and escalate situations requiring urgent attention – Track and route problems and requests and document resolutions – Prepare activity reports – Inform management of recurring problems – Stay current with system information, changes and updates – Help update training manuals for new and revised software and hardware

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Line of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelManagerJob Description & SummaryWe are looking to grow our team with a committed person who will take responsibility and champion our Change and Release processes, monitor process effectiveness, adoption, and make recommendations for improvement. This individual will play a key role in enabling an agile product lifecycle whilst helping to improve operational service quality standards across the region.The Change and Release Manager will proactively manage the day to day operation, liaising with their PwC Global counterparts and managed service providers to ensure that ME Technology is fulfilling it’s obligations. In parallel, this individual will take a leading role in driving ME requirements, working with the ME Tech Leads to understand their needs, unblock any obstacles and propose enhancements across process and tooling.The Change and Release Manager will take ownership and be accountable for both processes across the PwC ME region, ensuring;- Processes, KPIs and Reporting are fit for purpose- Roadmaps and maturity plans are in place to enhance and evolve the processes and tooling- Stakeholders are bought-in to the process, strategy and plans- Technology Services is compliant with Global Change and Release process & policy- Technology Services teams understand their roles and requirements and are held to account- The Governance structure is appropriate and tailored to ME working practices- Seamless implementation of changes and system releases through strong release planning, change coordination, system and user acceptance testing, release and deployment management in order to assert that a product or service is robust and capable of being released into the live environment without causing a disruption to service.- All requests proposing change to established and supported platforms are evaluated, analysed and potential risks or issues are documented. – Liaise with business and 3rd party vendors to capture and analyse requested changes including the actions that will be taken to mitigate the risks identified.

Knowledge, skills, and abilities- Demonstrates a comprehensive knowledge of Change & Release Management, with practical experience in assessing, analysing, developing, documenting and implementing change processes and procedures- Experience working with a variety of Change governance frameworks and enhancing these to fit to organisational culture with emphasis on proven ability to mentor/coach individuals as part of overall organisational development process- Technical background in information technology management is desirable, with strong process knowledge of systems development lifecycles, programme and project management- IT development processes and delivery lifecycles, including all aspects of technical and business testing- Proven experience managing stakeholders and leading small to medium sized teams to deliver to common goals- Practical experience of ServiceNow ITSM modules, reporting and dashboardsEducation- ITIL V3 Foundation or Higher- University Degree educated or equivalent- Relevant Project, Release or Change QualificationLanguage- Fluency in spoken and written EnglishOverall Experience- 8+ years of relevant experience in a similar role.

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Line of ServiceInternal Firm ServicesSpecialismIFS – Clients & MarketsManagement LevelAssociateJob Description & SummaryWe help clients realise their potential through mergers, acquisitions and divestitures and capital markets transactions. Deals are an opportunity – for faster growth, stronger capabilities and dramatic transformation.We help clients to harness this potential by providing strategy to execution foresight that comes from a deep fluency in doing deals.Responsibilities:• The successful candidate will be part of the Clients & Markets Middle East Pursuit team, supporting the Deals Line of Service – and you will be contributing to securing the firm’s most important and high profile Deals opportunities across a range of industries• The role requires you to be at the forefront of our most important opportunities in Deals – supporting• the Deals Proposal Manager and our Deals Partners and Engagement teams to project manage and provide support by driving the Proposal process – helping the firm win work and generate revenue• Effectively support engagement teams on live proposals to coordinate proposal development, submission and client oral presentations• You will maintain content in our in-house proposal automation tool (Proposal on Demand), providing teams with self service facilities to drive efficiency and standardisation across Deals• Execute firm standardised proposal processes and management to coordinate multi-territory proposal responses• Think strategically about the opportunity and the client to ensure dynamic win themes are developed and presented throughout the proposal document• Ability to organise and collaborate with individuals at all levels of seniority across multiple territories, where required• Coordinate resources (designers, document production, technical subject matter specialists, etc.) to drive the efficient development proposals• You will act as a champion for Proposal Source (our one-stop-shop for anything proposal related) for Deals, to ensure our best practice proposals are uploaded• You will work with colleagues from across the Middle East firm and will be encouraged to work with specialists from across the PwC Network to leverage best practice and share knowledge

Requirements:• The candidate will be a highly motivated and a high performing individual with the ability to be flexible and adaptive on a daily basis• Education: Bachelor’s degree or equivalent• Years of experience: 2+ years in a proposals-related role – preferably within a professional services environment• Fluency in spoken and written English, proficiency in Arabic is an advantageKnowledge and Skills:• Knowledge of the Professional Services Industry• Strong PowerPoint and/or Google Slides skills, as well as more generally, being proficient in Microsoft office and G-Suite• Automation skills are an advantage• Proficiency in Salesforce is an advantage• Proficiency in PowerBi and Alteryx is an advantage• Excellent organisational, time management and project management skills with the ability to prioritise workload, work with senior stakeholders and perform under pressure• Process driven and able to facilitate workflow in challenging conditions and working with difficult stakeholders• Excellent communication (verbal and written) skill

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

The Compliance Officer, MLRO, Risk Officer must be resident in the UAE and has responsibility for compliance and risk matters in relation to the Firm’s Financial Services. The Firm holds Category 4 [operating a crowdfunding platform] license from the DFSA. The MLRO must be resident in the UAE and has responsibility for the implementation of the Firm’s anti money laundering policies, procedures, systems and controls and day to day oversight of its compliance with the Rules in AML and any relevant anti money laundering legislation applicable in the DIFC.The Compliance Officer/MLRO/ Risk Officer must comply at all times with the DFSA’s Principles for Authorised Individuals.The responsibilities include, but are not limited to, the following:- Establish and maintain compliance arrangements, including processes and procedures that ensure and evidence, as far as reasonably practicable, that the Firm complies with all legislation applicable in the DIFC. – Establish and maintain monitoring and reporting processes and procedures to ensure that any compliance breaches are readily identified, reported and promptly acted upon.- Ensure that the monitoring and reporting processes and procedures are documented and that records of breaches of any of legislation applicable in the DIFC are maintained. – Ensure that the Firm’s employees receive compliance related training as appropriate.- Ensure completion of at least 15 hours of structured continuing professional development (‘CPD’) hours per year relevant to [his/her] role (including any anticipated changes in the role), professional skill and knowledge and ensure that appropriate records of such CPD activities are maintained.- Ensure the implementation and oversight of and responsibility for the following matters: o the day-to-day operations for compliance by the Firm with its AML policies, procedures, systems and controls; o acting as the point of contact to receive notifications from the Firm’s Employees under DFSA AML rule 13.2.2; o taking appropriate action under DFSA AML rule 13.3.1 following the receipt of a notification from an Employee; o making Suspicious Activity Reports in accordance with Federal AML legislation; o acting as the point of contact within the Relevant Person for competent U.A.E. authorities and the DFSA regarding money laundering issues; o responding promptly to any request for information made by competent U.A.E. authorities or the DFSA; o receiving and acting upon any relevant findings, recommendations, guidance, directives, resolutions, sanctions, notices or other conclusions described in DFSA AML chapter 10; and o establishing and maintaining an appropriate money laundering training programme and adequate awareness arrangements under DFSA AML chapter 12.? Establish and maintain risk management systems and controls to enable the Firm to identify, assess, mitigate, control and monitor its risks;? Develop, implement and maintain policies and procedures to manage the risks to which the Firm and, where applicable, its customers or users are exposed;? Ensure that the Firm is aware of the implications of any Group-wide risk policy and systems and controls regime;? Update the Firm’s risk register on a periodic basis;? Ensure that the Firm’s Business Continuity and Disaster Recovery Plan is in place and is kept up-to-date and tested at appropriate intervals.

The candidate is required to have extensive experience in independently carrying out the above functions for the firm. The candidate will be expected to carry out the Role of Compliance Officer, MLRO, Risk Officer for the firm. The candidate should have past experience in reporting and licensed activities under the DFSA regime.

FracAssets is a Tech Based Distribution Platform that enables Investors to own Fractions of Properties across the Globe. We believe the future of Real Estate is Fractional. We help investors own fractions of pre-vetted properties. Through FracAssets, you can now invest in Fractional Real Estate across Residential, Second Homes, Commercial, Warehouses, Hotels, Senior Living & Co-Living. More

Employment:

Full Time

The Finance Officer has responsibility for the Firm’s compliance with the applicable Rules in the DFSA’s PIB Module. The Firm holds Category 4 [operating a crowdfunding platform] license from the DFSA. The responsibilities of the Finance Officer include, but are not limited to, the following:- Prepare the Firm’s budget and financial projections on an annual basis.- Ensuring the establishment and maintenance of financial systems and controls, policies and procedures that ensure the Firm’s financial affairs are managed effectively and responsibly.- Ensure that the Firm has and maintains, at all times, Capital Resources of the kinds and amounts specified in, and calculated in accordance with, the DFSA’s PIB Rules.- Ensure that the Firm maintains capital and liquid assets (in addition to the Capital Resources as set out above) which are adequate in relation to the nature, size and complexity of its business to ensure that there is no significant risk that liabilities cannot be met as they fall due.- Ensure that the Firm has, at all times, Capital Resources which exceed the amount of its Capital Requirement. – Ensure regular monitoring of the Firm’s financial position and notify the Firm’s senior management and the DFSA immediately upon identifying any breach, potential breach or concern in relation to the Firm’s financial position or its compliance with the DFSA PIB Rules.- Prepare and submit quarterly and annual EPRS reports to the DFSA as per the DFSA’s deadlines.- Liaise with external auditors as appropriate to ensure the timely completion of audits.- Ensure compliance with the DFSA’s Principles for Authorised Individuals.

The candidate is required to have extensive experience in independently carrying out the above functions for the firm. The candidate will be expected to carry out the Role of Finance Officer and related support activities for the firm. The candidate should have past experience in reporting and licensed activities under the DFSA regime. The candidates will be required to consistently stay updated with all regulatory updates and DFSA laws and regulations.

FracAssets is a Tech Based Distribution Platform that enables Investors to own Fractions of Properties across the Globe. We believe the future of Real Estate is Fractional. We help investors own fractions of pre-vetted properties. Through FracAssets, you can now invest in Fractional Real Estate across Residential, Second Homes, Commercial, Warehouses, Hotels, Senior Living & Co-Living. More

Employment:

Full Time

Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. At Level Shoes, our Mobile Developer contributes to the creation of mobile solutions, as well as the development and maintenance of iOS application. You will design for the Level iOS platform while collaborating with internal and external teams. You will be responsible for ensuring that the delivered software components provide the necessary functionality and performance in accordance with the overall requirements to create the ultimate mobile experience. What you’ll be doing: – Design and build applications in the iOS platform – Building, deploying, testing mobile apps, and releasing them to the Apple App Store – Build top architectures to build top features in Swift – Applying designed user-interfaces with a pixel-perfectionist developer Mindset – Contributing to project analysis processes in collaboration with Project Managers and other team members. What you’ll need to succeed: – Degree in Software Engineering, Computer Engineering, etc. – 3+ years of extensive experience in mobile development in iOS – Prior experience in handling mobile apps from 0 to release and later live maintenance – Excellent knowledge about the iOS/SDK environment such as UIKit, Foundation – Experience with programming in SwiftUI, and limited (for maintenance of existing projects) in Objective-C – Good knowledge in using web services (json/rest, soap/xml) – Experience in working with version control systems (Git) – Having knowledge of tools: PaintCode, Sketch, Atlassian JIRA/SourceTree/Confluence, – Knowledge of social media integration (OAuth, OpenGraph, Facebook/Twitter API) – Having experience in working in agile teams. What you’ll need to make the difference: – Start-up experience – Growth mindset – Experience within Enterprise commerce system – Stakeholder management What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

Employment:

Full Time

IT – Project Manager – JordanLine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelManagerJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Information Technology Project Management team collaborates with PwC practice leaders to develop and deliver technology solutions. We provide project management oversight and collaborate with various project resources and vendors to ensure the appropriate methodology is followed, deliverable quality is high, and satisfaction is achieved. Simply put, you’ll solve business problems using technology, work with multiple teams concurrently, and be able to take pride in end to end ownership of a project.We are looking for an experienced project manager to join our IT team in Internal Firm Services to deliver technology related projects and lead a team of project managers in delivering to the overall IT Programme of Work.In this role, you will provide strong leadership in managing multiple IT projects in the areas of IT infrastructure, solution development, business application implementations, information security and technology transformation.The ideal candidate will have strong project and people management skills with a proven ability to successfully manage change and motivate teams.Financial- Reviews business cases for each proposed technology project, including the detailed scoping, solution analysis, cost benefit analysis and return on investment, ensuring they align to best practice, and are cognisant of potential regional synergies- Oversees management of technology project budgets once approved within each project- Identifies and creates applications for network sources of funding as appropriate for review and submission by CIO- Focuses on value for money / cost effectiveness in delivering solutions to end-users- Support development of technology function budget, and ensuring alignment to high priority technology roadmapCustomer- Oversees the team of Business Partners, and ensures continuous dialogue with key business stakeholders- Works with other Technology Function Team Leads to deliver the best solutions for the business- Takes a lead role in developing the holistic technology roadmap, validating the inputs of the Business Partner team- Review and report progress to CIO and key business stakeholders on progress against IT delivery priorities and budgets, dealing with escalations as necessary- Oversees identifying technology gaps, proposes and implement the required changes to cover potential risks.Internal Process- Manages the Project Team resources, ensuring equal distribution of workload across the team and driving collaboration between themLearning & Growth- Encourages and supports team’s ongoing ability to learn, understand and apply knowledge of business and technology strategies, plans and external influences and to bring these together to make a commercially aware, value adding contribution to the business- Approves and oversees the delivery of work by external project consultants where applicable- Champion internal knowledge management best practices, creating communities of practice both within own team and across wider function- Manage relationship with LoS / Function senior stakeholders, maintaining excellent relationships and driving cross functional technology discussions among them- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed- Establish a healthy work environment for employees on the team

Education- Bachelor’s Degree in computer science, engineering or equivalent- Certificates (PMP, PRINCE2, ITSM, ITIL, etc.) are required- Master’s in Business Administration is preferredLanguage- Fluency in spoken and written English- proficiency in Arabic is an advantageOverall Experience- 11+ years experience in a Lead position, with sole accountability to deliver complex technology projectsSpecific Experience- Leading multidisciplinary projects within Technology Services Team- Help define project scope, goals and deliverables- Estimating timelines, measuring risk and devising mitigation strategies- Create and own project plans to support on time and in budget delivery of in scope IT projects- Update and track progress against project baseline- Define project delivery strategies, and deploy a range of tools to deliver projects – Agile, Waterfall etc- Manage stakeholder expectations as to project delivery- Communicate status updates to key stakeholders- Manage project interdependencies and maintain the critical path of inscope projects- Manage risk and issue registers- Escalation of issues to project boards for resolution- Resource allocation and engagement- Support in project closeout, particularly in value realisation efforts- Lead quality assuranceKnowledge and Skills- Strong technology background, with an excellent understanding of current technology trends- Knowledge of project management methodologies (e.g. PMP / PRINCE2)- Working know knowledge functional areas of IT – active directories, network and infrastructure, cloud operations, dev / ops- Ability to use a range of PM tools – Project, Jira, Dev Ops etc- Highly motivated individual, with a strong sense of personal accountability for delivery- Excellent teaming abilities- Ability to listen, summarise and draw conclusions from discussions- Excellent communication skills with ability to communicate concisely and effectively both in oral and written form (translating business and IT jargon appropriately) to build and maintain business relationships, build confidence, credibility and trust with senior business and IT contacts and influence key stakeholders in both communities.- Ability to effectively supervise a team of different levels of professionals engaged in carrying out departmental functions.Travel Requirements0%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More