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    Tax – Tax Digital Services – Senior Business Analyst | PricewaterhouseCoopers

    Employment:

    Full Time

    Tax – Tax Digital Services – Senior Business Analyst – RiyadhLine of ServiceTaxIndustry/SectorNot ApplicableSpecialismGeneral Tax ConsultingManagement LevelSenior AssociateJob Description & SummaryA career within Tax Technology services, will provide you with the opportunity to work directly with senior Information Technology professionals within PwC, as well as with our clients, in order to provide specialised assistance to troubleshoot and resolve issues surrounding the technical application aspects of our tax technology solutions.Our team is responsible for acting as the direct liaison with information technology professionals at PwC and our clients by providing specialised assistance to troubleshoot and resolve issues with our tax technology solutions. You’ll focus on utilising proprietary web applications and managing technology support.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Use feedback and reflection to develop self awareness, personal strengths and address development areas.- Delegate to others to provide stretch opportunities and coach to help deliver results.- Develop new ideas and propose innovative solutions to problems.- Use a broad range of tools and techniques to extract insights from current trends in the business area.- Review your work and that of others for quality, accuracy and relevance.- Able to read situations and modify behavior to build quality, diverse relationships. – Uphold the firm’s code of ethics and business conduct.

    Requirements: – Holding Management Information System Bachelor’s or an equivalent.- English fluency is a must.- 2.5 – 3+ years of experience.- ERP Oracle or SAP, Alteryx, PowerBI, Google Technologies, Tableau, Python, SQL , or Uipath. – PMP, PMI-ACP, PSM or an equivalent certification is a plus. – Knowledge of VAT practice in KSA is a plus.

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    PwC Academy – Internal Audit SME – Trainer | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelManagerJob Description & SummaryA career within Internal Audit services, will provide you with an opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders. We focus on helping organisations look deeper and see further considering areas like culture and behaviours to help improve and embed controls. In short, we seek to address the right risks and ultimately add value to their organisation.- Responsibility and accountability for his area of the business (ERM/IA Training Programmes), ensuring that the financial targets are met through the contribution of attendance at client meetings, proposal input, new product innovation, input into marketing collateral, website text, quality monitoring and innovation to provide the business generation team with conversation openers.  – Collaborate with management to identify Academy training needs for ERM/IA training programmes. – Work closely with the resourcing team to build a pool of trusted SMEs who can deliver within his areas of expertise and train them to ensure consistency of quality delivered to clients in accordance to PwC Academy Training Methodology and Gamified Learning Strategy. – Deliver appropriate training sessions related to areas of expertise (open & corporate) to reduce sourcing external trainers. – Develop/review course content in accordance with agreed course objectives – Oversee and direct seminars, workshops, individual training sessions, and lectures. – Prepare hard copy training materials such as module summaries, handouts, worksheets, videos, and presentations. – Train and guide new trainers within his expertise. – Attend client meetings & catch ups when necessary  – Conduct evaluations to identify areas of improvement within the IA/ERM programmes offered

    Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?YesGovernment Clearance Required?No

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Assurance Center of Excellence (ACE) Associate (Limited Contract) | PricewaterhouseCoopers

    Employment:

    Full Time

    Assurance Center of Excellence (ACE) Associate (Limited Contract) – AmmanLine of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelAssociateJob Description & SummaryPwC Global OverviewWith offices in 155 countries and more than 284,000 people, we are among the leading professional services networks in the world. We help organisations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services. PwC Middle East OverviewEstablished in the region for 40 years, PwC has more than 6,100 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 276,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.Assurance Center of Excellence  (ACE) Overview:Due to the rapid growth of our regional Assurance Centre of Excellence (ACE) in ME Region, we currently have opportunities for ambitious and motivated graduates who are able to communicate comfortably in English and Arabic as part of virtual teams. Specialists support the mainstream core Assurance (Audit) departments and work on a huge range of clients across the region. In this regional business unit that operates in Multiple locations in the ME region, we perform specific audit and administrative activities. Our digital services are developed with a process-driven approach with corresponding training and technology.  Financial statements are a core deliverable within this process, they have to be drafted, checked and reviewed against a reporting framework checklist and finally translated. Your knowledge in accounting and reporting standards will grow through this experience.New services are constantly developed in this growing area of the Assurance practice. What you’ll create and do: As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:  – You will be required to possess strong project and time management skills to execute the process work flow from the beginning to its final review stage, thereby working with people of different levels of experience in the business area. – Developing yourself personally, taking a keen interest in the services and learning the skills needed to execute them to a high level of quality in an efficient way. – The role also requires that the candidate is able to collaborate with colleagues across different countries in the region on the standardised services to ensure they are being conducted in accordance with the user guide.  – Based on request requirements the candidates will provide the service against agreed deadlines and monitor the time spent which is recorded on a timesheet system daily. – Working with colleagues in all Middle Eastern offices on client work and internal initiatives and,  – Keeping up to date with current trends from the region and from across the world in PwC’s service delivery centres. – As an associate in the ACE team, the role includes wider practice communication responsibilities which relate to the execution of the individual work request. – The role sits within a rapidly growing part of PwC’s Assurance Centre of Excellence. You will be an integral part of the team responsible for the delivery of our services to the Middle Eastern Assurance practice. You will have access to all of the latest training and development tools and the support of the wider PwC network.

    What you’ll bring to this role:- The candidate will be achievement oriented with the ability to be flexible and adaptive on a daily basis. They will be able to work independently and as part of a team with a fast pace and a high energy that will translate into a high quality output. – Bachelor’s degree or equivalent in relevant subject areas such as Accounting, Business Administration, Finance, Management or IMS. – Growing into this position or the wider Assurance practice requires applying for mandatory qualifications such as CPA and ACCA. – Ability to learn in a culture where one takes responsibility for their personal growth and development. – Able to work under pressure and meet multiple deadlines a day while maintaining a positive attitude and exemplary customer service. – Strong interest and passion for attention to detail in a multicultural working environment. – Excellent organisational skills, having the ability to prioritise workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines. – Proven IT skills in the following programmes MS Office: word, excel and powerpoint. – An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work. – Bilingual proficiency in Arabic and English. – Excellent communication (oral and written) and interpersonal skills that allow you to thrive in a team environment. – The ability and willingness to travel within the Middle East where the project dictates might be required. Travel RequirementsUp to 20%Available for Work Visa Sponsorship?NoGovernment Clearance Required?Yes

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    PAS – People Advisory Services (PAS) Graduate Program | Ernst & Young

    Employment:

    Full Time

    EY (Jordan) PAS – People Advisory Services (PAS) Graduate ProgramAt EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all. EY (Jordan) Tax – People Advisory Services (PAS) Graduate Program Location: Jordan, Amman What if your career could have a lasting impact on you, and on the world? Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. The exceptional EY experience. It’s yours to build. The opportunity: your next adventure awaits You will be working with one of the most trusted, respected and influential teams in the industry. In Tax, we equip clients to make better business decisions by bringing insights to the forefront. We help companies understand the tax policies and tax laws of governments around the world to plan and comply accordingly. Our teams leverage transformative technologies to deliver strategy and execution, from tax and regulatory obligations to operations and workforce management, to reduce risk and drive sustainable value. Click here to learn more about the Tax service line . The opportunity is specifically in the People Advisory Services (PAS) sub-service line under Tax. The world continues to change as a result of developments in globalization, demographics, technology and regulation. These disruptive forces require organizations and their people to change rapidly. At the same time it’s getting harder to source, manage, motivate and retain talent while controlling costs. PAS helps our clients harness their people agenda – the right people, with the right capabilities, in the right place, for the right cost, doing the right things. We help our clients gain a competitive advantage, working with them to cultivate impactful people, human resource and organizational alignment across all critical business crossroads. Click here to learn more about the People Advisory Services sub-service line . If you have graduated from university, or will do soon, the EY Graduate Program could be just the job for you. You will be part of a team working with interesting clients, while earning a salary. We will help you develop the things you are naturally good at and learn new skills for your career too. What we look for – You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world. – You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world. – You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust. Qualifications: – Bachelor’s or master’s degree in HR/Management/Business Administration/Industrial Engineering/Psychology/Social Sciences or related field of study with strong academic credentials. – Bachelor’s degree: completed within the past 18 months of applying to the graduate program – Master’s Programs/Master’s Degree: completed within the past 18 months with no relevant work experience for more than 6 months – Excellent written and verbal communication skills in Arabic and English – Willingness to travel across the Middle East and North Africa (MENA) – Jordanian nationals only will be considered

    What’s in it for you – Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs. – Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds – both professionally and culturally. – Bring out the best in yourself with continuous investment in your personal well-being and career development. – Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Join us in building a better working world.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    IFS – IT Support Associate (12 Months Fixed) | PricewaterhouseCoopers

    Employment:

    Full Time

    IFS – IT Support Associate (12 Months Fixed) – JerusalemLine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelAssociateJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Operations Support team monitors the overall quality of our service. As a part of the team, you’ll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high.To provide IT services for Local Business staff and partners in both offices (Jerusalem andRamallah)Help in some areas in the IT Support in PwC ME offices.Reporting structureMain reporting will be to the local IT Country Lead, and the IT Lead will be in communications with the Cluster lead.

    Requirements – (Qualifications)The jobholder would typically be degree qualified (eg. to Bachelors degree level) in a Computer Science, Software, Networking and hardware, experience would have been demonstrated (not necessarily in a work environment):- Ability to work with a team- Previous experience of having worked in a team- A strict attention to detail- Confidence when dealing with senior individuals- Commitment to presenting highest quality work and contributing to team successResponsibilities – Following on the Local IT calls- Following on the servers backup- Prepare a new laptop for the new joiners- Maintain the IT asset count for Palestine offices- Support the Local Application in both offices- Follow on the Tickets on the Service Now related to his area and knowledge- Following on the Multifunction machines and printers to keep the business running- Help the Cluster IT members and followTravel Requirements0%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    IT Associate (6 Months Fixed Term) | PricewaterhouseCoopers

    Employment:

    Full Time

    IT Associate (6 Months Fixed Term) – KSALine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelAssociateJob Description & SummaryOur Firm:Established in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region.Our Mission:One Firm : Transforming our region.Our purpose is to build trust in society and solve important problems.In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within themOur Values:Creating value through diversity. Be yourself. Be different.At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society.As part of our commitment to individuality we are pleased to hear from candidates from diverse backgrounds, with a mixture of skills, capabilities and experience from the below Job Description.Essential Responsibilities In this role, the successful candidate will: – Create an innovative Technology focussed environment where customer satisfaction is primary. – Deliver a daily service providing a focal point for customer interaction and support for all hardware and software issues including [but not limited to] client, mobility, wireless, printing, connectivity, applications. – Maintain/resolve all open incidents/tasks within ticket queue in a timely manner. – Partner with other IT teams on new technology introduction projects to ensure the site is prepared to deploy, educate and support the new solutions. – Ensure all business policies and standards around security and compliance are being met by the Tech Lounge service. – Analyse Tech Lounge performance data and adapt service to better meet business requirements. – Be a resource and guidance for customers with regard to technology use, PwC working policies and procedures. – Establish strong, open working relationships with customers at all levels. – Proactively anticipate, identify and resolve problems, applying knowledge in complex, difficult or stressful situations. – Effectively communicate and share technical information to audiences at all levels of the organization. – Drive a culture of change and innovation

    Requirements – Experience leading a team within a working retail/service environment – Excellent customer service skills – High levels of energy and self-motivation – Enthusiastic around technology and innovation – Effective problem identification and solutions skills – Ability to lead from the front and drive a culture of change – Strong team player and collaborator – Fluent in written and spoken English – Open to travel: 50% within country and 25% outside KSA, for business and training Desired Characteristics – Experience in delivering a technical support service – Technical expertise [Windows, Apple Mac, Mobile] – Experience working in a global organisation – Proven analytical skills Travel RequirementsUp to 60%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Travel Support – Hotel Bookings Associate (3 Months Fixed Term) | PricewaterhouseCoopers

    Employment:

    Full Time

    Office Management – Travel Support – Hotel Bookings Associate (3 Months Fixed Term)Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Internal Firm Services – OtherManagement LevelAssociateJob Description & SummaryThe Travel Support Team sits within the Operations team and is responsible for the implementation/administration of travel activities. The Travel Support Team is responsible for setting, monitoring and continuously improving the firm’s transportation processes but predominantly focusing on the day to day hotel bookings for transient and project travellers.The Travel Support manages all day to day activities around visa requirements and hotel reservations.Financial- Supports day to day activities in light of the travel expense and travel approval principles, ensuring accurate reflection within the Travel Management System for all staff – Drives and supports a culture of long-term saving on travel costs – Tracking and upwards reporting of all savings made within the hotel travel team  – Works with Travel Operations and Procurement Leads to drive cost efficiencies in processes – Ensures payments are made for all hotel bookings in accordance with the firm’s travel requirements and accurately billed to PwC legal entities Customer- Responsible for day to day booking and delivery of hotel and visa activities including online and offline and out of policy bookings and approvals  – Provides first level response on hotel queries and escalates complex requests to the Travel Operations Lead  – Monitors external service provision by vendors and flags service issues to the Travel Operations Lead as appropriate – Completes reviews and audits  rates displayed within the firm’s online booking system (KDS) and highlights errors or anomalies to the Travel Operations Lead as appropriate – Works flexibility to accommodate peak times of travel e.g. busy season and graduate induction travel times  Internal Process- Support reviews and recommendations to optimise travel spend including: – Hotel pricing alignment with market  – Travel patterns – Additional tasks as assigned by Travel Operations or Hotel Project Lead – Promotes and enforces compliance of the firm’s travel booking processes and procedures Learning & Growth- Adhere to policies and procedures  – Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

    Education- Bachelor’s Degree Language- Fluency in English required, proficiency in Arabic is an advantage Overall Experience- 3+ years of overall experience Specific Experience- Experience in travel management agency and/or call center Knowledge and Skills- Strong customer service orientation – Organisation, thoroughness, eye for detail, time management skills and proactivity – Strong verbal and written communication skills – Good knowledge in computer skills and managing databases – Ethical Conduct Travel Requirements0%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Specialist, Inventory Control & Optimization | Ooredoo Group

    Employment:

    Full Time

    Specialist, Inventory Control & Optimization / Phono Subsidiary of Ooredoo KuwaitThe Company: Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it’s a team that you can be part of.Ooredoo’s future is bright, and you can be part of our ongoing success.The Role: – Responsible to manage a robust sales order & logistics management for products, devices & merchandising items. Key Accountabilities and Activities: – Manage efficient sales orders management for tradable inventory. – Provide forecast short term and long term for stock requirement based on market intelligence and analysing trends, collate forecast from all channels, align with marketing forecast. – Responsible to ensure that all channels and sales touch points have optimum stock of items that are relevant to that location. – Responsible for overall management of all PRs and related payments. – Ensure that all inventory policies are adhered to by all staff in the Sales Division . – Provide smart delivery schedule for different inventory items to ensure minimum aging of stock. – Co-ordinate with P&L, Finance, Vendors to fulfil pre and post purchase activities. – Manage an optimum stock in the Sales Stores and conduct regular audits to produce reconciliation report for sales management. – Manage the product wise pre-activation schedule by co-ordinating with other departments. – Co-ordinate with Finance and Technology for creation of new items and locations. – Liaise with Store Managers to gather stock audit status and produce reconciliation reports for sales management. – Responsible to manage an effective consignment stock process and rotation of stock – Responsible for Consignment stock ordering, allocation, returns – Responsible for controlling of ageing stocks and returns. – Manage stock levels of Marketing collaterals across sales channels and other touch points – Collaborate with point of sale outlets and Sales Managers and support marketing / promotional events – Coordinate with in-store staff, in order to manage and monitor the display appearance. – Forecast collateral requirements and co-ordinate with Marketing to ensure timely delivery of collaterals Manage efficient After Sales support for devices and Manage the After sales process – Support Helpdesk for the devices/Sims replacements and report the same to the manager regularly. – Maintain the Warranty pool stocks in order to support the devices after sales service. – Co-ordinate with vendor and P&L for the devices warranty replacements and support cycle. – Maintain the Warranty pool stocks in order to support the Went after sales service. – Sales Returns for refund and faulty devices – Provide efficient and quality after sales support to support the all channels. – Produce reconciliation reports for sales management. To prepare all necessary MIS reports from various systems. – Process the Employee services such as internal/employee lines, Mobile benefits etc.; – Issue of Testing Materials for various Testing across organizations – Meet and discuss the activation techniques in terms of new Rataplan’s and services. – Keep a track of all temporary lines by the coordination of BI reports. – Follow-up with departments for the temporary Lines deactivation or extension. – Coordinate with RA and departments for the Quarterly Test lines waivers and bulk disconnection. – Assist in returns of used device and liquidate thru employee promotions.

    Qualifications: – Bachelor Degree in Business or science Other Information: – Sales or merchandising experience in a related industry. – Fluent verbal/written communication in both Arabic and English. – Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities – MS Office – General knowledge of telecommunications products and services – Good command of using operational systems like BSCS, RAS, Oracle, Flash and SQL.

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More