More stories

  • in

    IT Associate (6 Months Fixed Term) | PricewaterhouseCoopers

    Employment:

    Full Time

    IT Associate (6 Months Fixed Term) – KSALine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelAssociateJob Description & SummaryOur Firm:Established in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region.Our Mission:One Firm : Transforming our region.Our purpose is to build trust in society and solve important problems.In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within themOur Values:Creating value through diversity. Be yourself. Be different.At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society.As part of our commitment to individuality we are pleased to hear from candidates from diverse backgrounds, with a mixture of skills, capabilities and experience from the below Job Description.Essential Responsibilities In this role, the successful candidate will: – Create an innovative Technology focussed environment where customer satisfaction is primary. – Deliver a daily service providing a focal point for customer interaction and support for all hardware and software issues including [but not limited to] client, mobility, wireless, printing, connectivity, applications. – Maintain/resolve all open incidents/tasks within ticket queue in a timely manner. – Partner with other IT teams on new technology introduction projects to ensure the site is prepared to deploy, educate and support the new solutions. – Ensure all business policies and standards around security and compliance are being met by the Tech Lounge service. – Analyse Tech Lounge performance data and adapt service to better meet business requirements. – Be a resource and guidance for customers with regard to technology use, PwC working policies and procedures. – Establish strong, open working relationships with customers at all levels. – Proactively anticipate, identify and resolve problems, applying knowledge in complex, difficult or stressful situations. – Effectively communicate and share technical information to audiences at all levels of the organization. – Drive a culture of change and innovation

    Requirements – Experience leading a team within a working retail/service environment – Excellent customer service skills – High levels of energy and self-motivation – Enthusiastic around technology and innovation – Effective problem identification and solutions skills – Ability to lead from the front and drive a culture of change – Strong team player and collaborator – Fluent in written and spoken English – Open to travel: 50% within country and 25% outside KSA, for business and training Desired Characteristics – Experience in delivering a technical support service – Technical expertise [Windows, Apple Mac, Mobile] – Experience working in a global organisation – Proven analytical skills Travel RequirementsUp to 60%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

  • in

    Travel Support – Hotel Bookings Associate (3 Months Fixed Term) | PricewaterhouseCoopers

    Employment:

    Full Time

    Office Management – Travel Support – Hotel Bookings Associate (3 Months Fixed Term)Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Internal Firm Services – OtherManagement LevelAssociateJob Description & SummaryThe Travel Support Team sits within the Operations team and is responsible for the implementation/administration of travel activities. The Travel Support Team is responsible for setting, monitoring and continuously improving the firm’s transportation processes but predominantly focusing on the day to day hotel bookings for transient and project travellers.The Travel Support manages all day to day activities around visa requirements and hotel reservations.Financial- Supports day to day activities in light of the travel expense and travel approval principles, ensuring accurate reflection within the Travel Management System for all staff – Drives and supports a culture of long-term saving on travel costs – Tracking and upwards reporting of all savings made within the hotel travel team  – Works with Travel Operations and Procurement Leads to drive cost efficiencies in processes – Ensures payments are made for all hotel bookings in accordance with the firm’s travel requirements and accurately billed to PwC legal entities Customer- Responsible for day to day booking and delivery of hotel and visa activities including online and offline and out of policy bookings and approvals  – Provides first level response on hotel queries and escalates complex requests to the Travel Operations Lead  – Monitors external service provision by vendors and flags service issues to the Travel Operations Lead as appropriate – Completes reviews and audits  rates displayed within the firm’s online booking system (KDS) and highlights errors or anomalies to the Travel Operations Lead as appropriate – Works flexibility to accommodate peak times of travel e.g. busy season and graduate induction travel times  Internal Process- Support reviews and recommendations to optimise travel spend including: – Hotel pricing alignment with market  – Travel patterns – Additional tasks as assigned by Travel Operations or Hotel Project Lead – Promotes and enforces compliance of the firm’s travel booking processes and procedures Learning & Growth- Adhere to policies and procedures  – Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

    Education- Bachelor’s Degree Language- Fluency in English required, proficiency in Arabic is an advantage Overall Experience- 3+ years of overall experience Specific Experience- Experience in travel management agency and/or call center Knowledge and Skills- Strong customer service orientation – Organisation, thoroughness, eye for detail, time management skills and proactivity – Strong verbal and written communication skills – Good knowledge in computer skills and managing databases – Ethical Conduct Travel Requirements0%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

  • in

    Specialist, Inventory Control & Optimization | Ooredoo Group

    Employment:

    Full Time

    Specialist, Inventory Control & Optimization / Phono Subsidiary of Ooredoo KuwaitThe Company: Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it’s a team that you can be part of.Ooredoo’s future is bright, and you can be part of our ongoing success.The Role: – Responsible to manage a robust sales order & logistics management for products, devices & merchandising items. Key Accountabilities and Activities: – Manage efficient sales orders management for tradable inventory. – Provide forecast short term and long term for stock requirement based on market intelligence and analysing trends, collate forecast from all channels, align with marketing forecast. – Responsible to ensure that all channels and sales touch points have optimum stock of items that are relevant to that location. – Responsible for overall management of all PRs and related payments. – Ensure that all inventory policies are adhered to by all staff in the Sales Division . – Provide smart delivery schedule for different inventory items to ensure minimum aging of stock. – Co-ordinate with P&L, Finance, Vendors to fulfil pre and post purchase activities. – Manage an optimum stock in the Sales Stores and conduct regular audits to produce reconciliation report for sales management. – Manage the product wise pre-activation schedule by co-ordinating with other departments. – Co-ordinate with Finance and Technology for creation of new items and locations. – Liaise with Store Managers to gather stock audit status and produce reconciliation reports for sales management. – Responsible to manage an effective consignment stock process and rotation of stock – Responsible for Consignment stock ordering, allocation, returns – Responsible for controlling of ageing stocks and returns. – Manage stock levels of Marketing collaterals across sales channels and other touch points – Collaborate with point of sale outlets and Sales Managers and support marketing / promotional events – Coordinate with in-store staff, in order to manage and monitor the display appearance. – Forecast collateral requirements and co-ordinate with Marketing to ensure timely delivery of collaterals Manage efficient After Sales support for devices and Manage the After sales process – Support Helpdesk for the devices/Sims replacements and report the same to the manager regularly. – Maintain the Warranty pool stocks in order to support the devices after sales service. – Co-ordinate with vendor and P&L for the devices warranty replacements and support cycle. – Maintain the Warranty pool stocks in order to support the Went after sales service. – Sales Returns for refund and faulty devices – Provide efficient and quality after sales support to support the all channels. – Produce reconciliation reports for sales management. To prepare all necessary MIS reports from various systems. – Process the Employee services such as internal/employee lines, Mobile benefits etc.; – Issue of Testing Materials for various Testing across organizations – Meet and discuss the activation techniques in terms of new Rataplan’s and services. – Keep a track of all temporary lines by the coordination of BI reports. – Follow-up with departments for the temporary Lines deactivation or extension. – Coordinate with RA and departments for the Quarterly Test lines waivers and bulk disconnection. – Assist in returns of used device and liquidate thru employee promotions.

    Qualifications: – Bachelor Degree in Business or science Other Information: – Sales or merchandising experience in a related industry. – Fluent verbal/written communication in both Arabic and English. – Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities – MS Office – General knowledge of telecommunications products and services – Good command of using operational systems like BSCS, RAS, Oracle, Flash and SQL.

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

  • in

    Security Senior Managing DevSecOps Consultant | IBM Middle East

    Employment:

    Full Time

    Introduction Information and Data are some of the most important organizational assets in today’s businesses. As a Security Consultant, you will be a key advisor for IBM’s clients, analyzing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client’s organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world.Your Role and Responsibilities The Senior Managing DevSecOps Consultant in the IBM Europe, Middle-East and Africa Data and Application Security (DAS) Services practice is a senior advisor that can speak to the security landscape and have the ability to communicate effectively with senior members of client management and/or executive teams. The Senior Managing DevSecOps Consultant will assist in pre-sales, sales, closure, and then participate in the delivery of security consulting services with local teams. In addition, Senior Managing DevSecOps Consultants expected to provide governance and technical oversight on transformation programs and projects.The consultant should have a depth of knowledge and experience in DevSecOps and Application Security, as well as Cloud Security Solutions. The consultant should be able to speak to the breadth of the security landscape as well.Core Consulting Skills: – Demonstrated effective communication and presentation skills – Effective written skills – Ability to drive pursuits and engage in complex deals, matching outcomes to expectations – Ability to comfortably work in project-based / client-serving models – Ability to lead and shape client expectations – Ability to research and develop new security offerings – Ability to work easily with diverse and dynamic teams – Ability to work in a matrix management mode Depth of knowledge in one or more of the DevSecOps domains: – Working with SAST, DAST, Container Security and/or Penetration Testing Tools – Working in an Agile development environment, with an end-to-end understanding of the SDLC – Hands-on experience with DevOps CI/CD tools – Understanding of threat modelling and attack surface analysis methods and tools

    Required Technical and Professional Expertise:- Completion of at least 2 full project life cycle implementations of DevSecOps – At least 5 years of DevSecOps hands-on experience – At least 5 years of consulting experience in a professional services organization – At least 3 year of experience working on deployments to cloud Preferred Technical and Professional Expertise:- Experience with at least 3 full project life cycle implementations of DevSecOps – At least 6 years of DevSecOps hands-on experience – At least 6 years of consulting experience in a professional services organization – At least 5 year of experience working on deployments to cloud

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

  • in

    Principal Consultant / Technical Lead | Oracle

    Employment:

    Full Time

    Principal Consultant / Technical Lead for Oracle Fusion SCMA primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.Looking for Tech lead/Manager with Oracle Fusion Supply Chain experience and over 12+ years of IT experience with at least 5 years of Fusion experience and remaining years of Supply Chain domain experience in Oracle EBS. If selected, should also be willing work in shifts if required as our customers are spread across various countries.

    – Strong Project management experience with atleast 4-5 projects leading Implementation & Support Projects.- Good to have PMI and ITIL Certified.- Strong communication and customer facing skills involving negotiation and pre-sales activities. Good Communications and a Team Player- Ability to lead the team and drive the customer service meetings. Willing to work in shifts and operations support – Should have worked on most of the Fusion SCM Cloud Modules – Order Management, Pricing, Inventory, Cost Management,Purchasing, Self Service Procurement(iProc), Product Hub, Fusion Manufacturing, Procurment contracts, BPM Approvals, Fusion Reporting tools for supply chain. – Candidate should be strong in understanding order to cash flows, order orchestration including costing and procurement flows with strong exposure to Inventory management. – At least 2-3 Oracle Fusion SCM implementations or Support exposure with module-leading hands on experience in any of the two modules- Should have extensively worked on Oracle EBS/Fusion SCM processes. Good Understanding of Business Flows and processes.- Should have worked on Data migration using FBADI and familiar with Integration of other systems from functional point of view. Should have good knowledge on integration of Order Manahement using ICS with other systems.- Extensive knowledge on functional setups of Business Group, Organizations, Departments, Divisions, Operating Units, etc.- Excellent Analytical and Debugging skills on problem Solving in Fusion Cloud environment. Should have good knowledge on SQL, PL/SQL and will be able to create reports in OTBI using SQLs. – Must have good issue debugging skills in Fusion Environment and must know Oracle cloud support processes. Knowlede on Oracle cloud quarterly uprades and will be able to wok with Oracle Cloud Support effectively. – Ability to work on various assignments simultaneouslyExposure to cross functional skills like Finance/HCM is added, but not pre-requisite.

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

  • in

    IT Manager | AccorHotels

    Employment:

    Full Time

    You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.What is in it for you: – Employee benefit card offering discounted rates in Accor worldwide – Learning programs through our Academies – Opportunity to develop your talent and grow within your property and across the world! – Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: – Install and maintain the property’s equipment – Inspect all areas of the property for safety issues and take immediate corrective action – Assist guests regarding property facilities in an informative and helpful way

    Your experience and skills include: – Relevant hotel IT experience is required – Strong interpersonal and problem solving abilities – Highly responsible & reliable – Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

  • in

    IT – Automation Process Analyst (Associate) | PricewaterhouseCoopers

    Employment:

    Full Time

    IT – Automation Process Analyst (Associate) – JordanLine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelAssociateJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Automation Engineer and Innovation team helps clearly articulate technology requirements and the business demand for automation and innovation solutions, influence senior stakeholders, and build a strong foundation to grow and scale. You’ll deliver powerful and differentiated automation and innovation solutions enabling the business strategy of the Firm and evolving to accommodate changes as needed.The role is to devise and design business process requirements for all IT-related business, financial, and operations systems critical to core organizational functions. This includes researching and analyzing data in support of business functions, process knowledge, and systems requirements. The Analyst is also responsible for proactively generating and compiling reports based on his or her findings, complete with recommended improvements to – or new requirements for – business processes and operational procedures. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new computer systems.Responsibilities:Strategy & Planning- Chart existing business processes in order to define current business activities for the development of procedures and models.- Meet with decision-makers, systems owners, and end-users to define business, financial, and operations requirements and systems goals.- Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging these processes.- Prototype new procedures for the purpose of enhancing business processes, operations, and information process flow.- Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.- Perform cost-benefit and return on investment (ROI) analyses for proposed changes to aid management in making implementation decisions.- Identify and establish the scope and parameters of process analysis in order to define impact, outcome criteria, and measure-taking actionsAcquisition & Deployment- Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.- Assist in conducting research on software and hardware products to justify recommendations and to support purchasing efforts.Operational Management- Develop, standardize, and maintain new or improved processes based on findings and analysis.- Communicate process changes, enhancements, and modifications – verbally or through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood.- Create process models, specifications, diagrams, and charts to provide direction to system programmers.- Liaise with various business groups in the organization to facilitate the implementation of new or improved business processes.- Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.

    Position RequirementsFormal Education & Certification- College diploma or university degree in the field of business administration, computer science, finance, or management information systems.Knowledge & Experience:- Proven experience with business and technical requirements analysis, business process modelling/mapping, methodology development, and data modelling.- Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.- Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and mainframe applications.- Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flowcharts.- Ability to create systematic and manual operations procedures in both technical and user-friendly language.- Ability to apply statistical and other research methods into systems issues and products as required.- Excellent understanding of the organization’s goals and objectives.Personal Attributes:- Able to exercise independent judgement and take action on it.- Excellent analytical, mathematical, and creative problem-solving skills.- Excellent listening, interpersonal, written, and oral communication skills.- Logical and efficient, with keen attention to detail.- Highly self-motivated and directed.- Ability to effectively prioritize and execute tasks while under pressure.- Strong customer service orientation.- Experience working in a team-oriented, collaborative environment.Work Conditions:- Occasional evening and weekend work to meet deadlines.- Sitting for extended periods of time.- Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.- Lifting and transporting of moderately heavy objects, such as computers and peripherals.Travel Requirements0%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

  • in

    Junior Stock Management Associate | Azadea Group

    Employment:

    Full Time

    The Junior Stock Management Associate – Azadea Business Services is responsible for conducting transactional stock management activities to deliver an effective and efficient end to end service to the Group.- Process transactions according to stated procedures so that all transactions are recorded and controlled in a timely and accurate manner, plus follow up with the concerned parties to solve the anomalies where existing.- Review and validate all stock management transactions as well as provide the needed support and follow up on pending transactions to ensure timely posting and up to date stock levels.- Receive, process and execute requests to ensure they are properly handled in a timely manner and in accordance to set business requirements.- Ensure high level of customer service is delivered and maintained and that internal customers are satisfied by meeting all internal SLAs and by following up on requests in a timely manner.

    Qualifications- Bachelor’s Degree in Business Administration- 0 years of experience- Proficiency in MS Office- Fluency in English

    Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates. More