Aurelia Butler

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    How HR Can Maximize Your Company’s Talent Brand

    Employees seek out assistance from Human Resources for all sorts of reasons. From understanding your benefits to sorting home office equipment, or even the simplest of queries such as ‘who do I go to about my payslip?’ – questions for Human Resources are exactly that, human, and should be handled as such. When employees seek guidance, reassurance, and knowledge from their HR teams, and they are met with call center hold music or have to dig through a labyrinth of details to find the right contact – something is not right.
    It is no secret that we are in a very tight talent market at present, which means the question that should be on every CEO and senior leader’s mind is “How do we establish, maintain, and build our company’s talent brand?” And, “how can we attract and keep the best applicants?”. For those of us in HR, we must figure out how we can support or solve this issue, and what exactly HR’s role is in the talent war we find ourselves in.
    Through a series of four studies that involved more than 32,000 participants, the ADP Research Institute (ADPRI) and I have attempted to answer this crucial question. For the first time, we have quantified the power of the HR function, with a new metric that pinpoints specific factors that influence talent brand, people’s intent to leave, and reasons to actually leave, all in a study across 25 countries. The metric also measures the psychological experiences shaped by excellent HR service quality and the data that uncovers exactly what leads to these positive experiences. This metric is called HRXPS – the HR XPerience score.
    What the research uncovered
    Our research allowed us to analyze HR through three different lenses. Firstly, to determine if an employee thinks HR adds value to their experience (called Value-Promoting). Second, if HR is performing its responsibilities effectively (Performing), and third, if employees view the HR function as detracting from the value of their employee experience (Value-Detracting). Using these three facets we identified some key findings, including but not limited to:

    Clear communication is key – A single point of contact influences HR XPerience Score, and employees are twice as likely to say HR is Value-Promoting when they experience a single point of contact within HR, as opposed to multiple contacts.
    Don’t be a stranger – Employees are 7.4 times more likely to say HR is Value-Promoting when they experience seven interactions with HR. The higher the level of interaction, the higher the Value-Promoting score.
    Deliver on your services – The more HR services an employee uses, the higher the HRXPS. We found the top three services that influenced HRXPS were a formal onboarding process, attention on their performance, and access and ability to use health benefits.

    How to increase HRXPS at your organization
    Unsurprisingly, our data shows that there is a strong relationship between a high HRXPS and lower intent to leave and lower active job searches; in effect, lower turnover and a stronger talent brand for your company. So, what can organizations, and the HR function, in particular, do to increase HRXPS?
    It can be tempting to move away from individual, more personalized contact in a bid to increase efficiency, but our research proves that this has the opposite effect. In the complicated and emotionally fraught situations that HR is often responding to, employees always want to have someone as their guide. They may have to hand them off to an expert for their specific need, but someone who knows their name and situation will be hugely comforting.
    Every interaction with HR is an opportunity to form a positive experience, and although the broad current trend is to reduce interactions, the more HR services an employee uses and the more frequently the employee calls on the HR function to help with a work-related issue, the higher their HRXPS is going to be. To further validate this, we investigated whether a specific HR interaction would drive higher HRXPS. Does reaching out to solve a conflict matter more than, say, requesting information about health or other benefits? We found when it comes to these tasks and services, more is better, regardless of the topic.
    Above all else though, formal onboarding and frequent performance attention have the highest impact on HRXPS. In the competitive talent market we find ourselves in, being attentive is imperative. Employees must be having frequent conversations about their performance, whether it’s with someone from HR, a manager, or a team member.
    Our research shows that the HR function has a serious role to play in an organization’s overall talent brand and the employee experience. Instead of replacing HR and removing the human factor, technology should be used as a tool for HR to add value and emotion to their roles. Now you know what to do and how to measure that impact, it’s time to show just how valuable HR is in the current workplace climate.
    Marcus Buckingham (@mwbuckingham) is a New York Times bestselling author, a global researcher, and head of ADP Research Institute—People + Performance.
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    Inbound Driver – Manager – UAE | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Internal Firm Services – OtherManagement LevelManagerJob Description & SummaryOur Middle East international markets team is a small high performing team based in Dubai that aims to increase engagement with large multinational clients operating in the region. These companies include the biggest brands in the world across all sectors with an emphasis on technology and FS clients. The successful candidate for this role will be expected to analyse existing activity, liaise with other PwC network firms and GCP’s managing those accounts and increase penetration of the account across multiple Lines of Service. The candidate will initiate planning workshops, be expected to reach out and engage with client C-suite and work with multiple stakeholders internally and externally. We are looking for a highly motivated self starter with initiative to open doors, utilise data and technology and make an impact who is already working at PwC, ideally in a similar role and hit the ground running.Responsibilities:- Liaise and work closely with global HQ account teams to understand global client issues and solutions.- Utilise “best in class account management” drawing together a strategic account plan, helping deliver account planning workshops and establishing cross-service teams who collaborate on pipeline opportunities and harness firm-wide propositions.- Develop new and support existing pipeline of opportunities with multinational clients through new relationship building, enhancing existing relationships. – Attend and lead client meetings and identify possible client issues and help propose solutions from across the PwC service offerings and drive subsequent actions with clients.- Take a keen interest in industry trends and the impact it will have on PwC’s clients, and, using the latest business development and marketing tools to help shape the clients’ thinking and PwC’s success in the market.- Work closely with colleagues to share experiences, best practises and encourage innovative and market leading activities.- Collaborate with colleagues across different competences within our Clients & Markets team to bring our clients high value solutions.

    Requirements: – Experience in working with/ for PwC Priority Accounts and the culture of multinational companies (DOW, NASDAQ, FTSE, CAC, DAX etc). – Ability to establish strong relationships both internally within the firm and externally with clients and industry players.- Exposure to Pursuit sales processes and proposal management and experience of Salesforce CRM system.- Strong influencing and excellent communications skills as well as organisational skills with the ability to prioritise workload and being able to cope well under pressure and meeting tight deadlines.- Experience of, or clear understanding of professional services companies offerings and value propositions. The ability and willingness to travel within the Middle East where the project dictates.Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Recruiting & Employer Branding Specialist | Inspire Selection

    Employment:

    Full Time

    Our Multinational based client is looking to hire a Recruiting and Employer Branding Specialist to optimise local and international recruiting communication strategies.Responsibilities:• Creating all recruiting marketing materials, including social media, brochures, events and video for regional recruiting events• Develop comprehensive employer branding and talent attraction strategies with measurable ROI• Create storytelling that captures real life high impact employee experiences• Researching competitor trends and developing key insights/best practices to increase brand awareness and enhance the candidate experience.• Tracking and measuring metrics to improve and optimise results

    Salary:
    AED
    15,550 to 17,800
    per month inclusive of fixed allowances.
    Additional benefits: Family Medical & Family Flights

    Requirements:• Degree educated in a relevant discipline with a minimum of 4 years’ experience in recruitment marketing or branding• Experience working in the Middle East or regional talent markets and recruitment platforms• Understands a fast-paced working environment• Excellent communication skills, Arabic will be an advantageWe apologise that we cannot reply to everybody however we do guarantee that we look at every application. If you haven’t had a response from us within 7 days, you can assume you haven’t been successful on this occasion. (CC)

    Inspire Selection is an award winning recruitment agency, headquartered in Dubai which recruits across the Middle East region. We employ highly knowledgeable, professional consultants who are experts in connecting the right people with the right opportunities. Our reputation has been built upon our honesty, integrity and our ability to source candidates of the highest calibre right across our specialist sectors. As a result, we are recruitment partners to a wide spectrum of organisations – from leading blue chip companies to smaller, local businesses. Sectors we cover include HR, Administration, Finance & Accounting, Legal, Sales & Marketing including Digital Marketing, IT, Oil/Gas/Energy, Engineering, Procurement, Manufacturing, Higher Education. More

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    Chief Technology Officer (CTO) – Well established company – IT | Guildhall

    Employment:

    Full Time

    Guildhall is supporting a well known Bahraini organisation in headhunting a talented Chief Technology Officer (CTO) or Chief Information Officer (CIO).We are looking for someone with experience working in the GCC region in a similar role. The main responsibilities include:- The development of IT strategies and roadmaps in alignment to Business operating models, business plans and strategies. – The development of end state architectures, transformation business cases, transition plans and the implementation of major transformation programs, leveraging cloud-based solutions, RPA, advanced analytics and AI- Internationalisation of the IT function to reduce cost, standardise processes and systems (systems, infrastructure, people, information security, service management)- Operational and service management including meeting the Service level and operational level agreements, management of all incidents to resolution against defined processes, continuous improvement of processes and automation

    In order to be shortlisted for an interview, applicants should be able to demonstrate the following experience, skills and qualifications:- Degree in Information Technology or Equivalent.- Over 10 years in senior IT management roles- Experienced working in an organisation of over 1500 staff- 5+ years GCC experience- Experienced working for a diversified organisation

    Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region.

    With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai – UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific.

    Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services.

    Guildhall is the partner of choice. More

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    Assistant Relationship Manager, Institutional Banking – GRE | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    JOB PURPOSEProfessional management & maintenance of Institutional Banking relations, in coordination with Unit Head & Head of Institutional BankingPrincipal Accountabilities- Maintain & manage an assigned portfolio with existing Institutional clients to retain & grow their banking relationships in a profitable manner and in line with assigned business growth targets. Besides managing his/her own portfolio, the ARM will support the Relationship Manager on day to day activities.- Identify, solicit and acquire new Institutional clients in line with approved Institutional strategies for Assets, Liabilities, Trade and Treasury Sales.- Structure appropriate credit lines in conformity with the Bank’s underwriting standards and risk adjusted targets after thorough analysis of information necessary for the preparation of a detailed credit proposal.- Making regular visits to clients for both monitoring and business generation purposes.- Establish good liaison with customers for their day to day banking requirements and professionally manage security documentation requirements. – Conduct account planning with Client Service Team Members & cross selling other products & services to commercial clients to ensure multi-product relationship and greater Share of wallet. Facilitating other lines of business in exploiting business opportunities through referrals to Wealth/Consumer Banking- Establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.- Ensure timely and accurate credit administrations through timely completion of annual reviews and regular monitoring of financials, covenants and other parameters within the review cycle.- Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank- Keep abreast of developments in the local business environment to spot business opportunities. Contribute to the planning process in order to develop Institutional business strategies.- Develop a strong level of local contacts with the local business and financial institutions community.

    QUALIFICATIONS- Degree in Economics or Finance or Business Management- CFA Level 2 EXPERIENCE- 3 -5 years of experience in Institutional banking with 2 years of exposure to Institutional Banking in the UAE. Ideally incumbent should have had exposure to one or more emerging markets.- Commercial acumen and ability to prepare plans and strategies are essential.- The ability to forge close relationships with external constituents as a senior representative of the bank.SKILLS- Good command of English, Arabic language will be an added advantage.- Planning and organizing skills- Report writing skills- Communications skills.- Negotiation skillsCOMPETENCIES- Communicating effectively- Thinking analytically- Team working- u00b7Customer focus

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    Security/Cybersecurity Solution Architect | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    Cybersecurity architect is a senior-level position responsible for planning, designing, testing, and maintaining an organization’s computer and network security infrastructure. The role requires thorough knowledge of the employer’s business and a comprehensive understanding of the technology it uses to conduct operations. typically have a good understanding of both technical and business skills. • Lead the design process, manage existing networks and monitor the traffic. The professionals also work in coordination with the software and hardware teams to get the necessary network equipment in place. • The Security Architect will work in collaboration with the network/Security Solution Architects.• You should come from a similar role where a hands-on experience Is needed dealing with RFP/RFQ and other related things.• Dealing with Vendors, Distis and the customer team to make sure a smooth interaction, ability to present the solutions in a right way, having an exposure to the Market and following the new trends from Network security and cybersecurity point-of-view.

    • Strong working knowledge of IT risks, cyber security, and computer operating software• Advanced understanding of security protocols, cryptography, and security• Experience implementing multi-factor authentication• Great communication and interpersonal skills• Experience implementing security solutions• Comfortable working on a team• Outstanding communication skills; strong critical thinking and analytical skills• Strong leadership, project and team-building skills, including the ability to lead teams and drive initiatives in multiple departments• Demonstrated ability to identify risks associated with business processes, operations, technology projects and information security programs• Ability to function as an enterprise security subject matter expert who can explain complex topics to those without a technical background• Utilizing emerging technologies to design and implement security solutions; monitoring and improving those solutions while working with an information security team• Consulting and engineering in the design and development of security best practices; implementation of security measures to meet business goals, customer needs and regulatory requirements• Security considerations of cloud computing, including data breaches, hacking, account hijacking, malicious insiders, third parties, authentication, APTs, data loss and DoS attacks• Identity and access management; tracking and creating/enforcing policies that govern access sensitive technology resources and information assets

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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    Assets & Development Manager | Naumi Hotels

    Employment:

    Full Time

    JOB SUMMARY Reporting to the CEO, the Assets Manager will assist the CEO to oversee sourcing, selection, deal negotiation and lead due diligence/underwriting efforts related to hospitality investment opportunities in the growth and development of future hotel projects globally.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.• Conduct research, financial modelling, feasibility studies, and proforma financial projections on any potential acquisitions.• Assist CEO in preparing related reports and presenting acquisition and/or development opportunities to stakeholders. • Execute on the approved investments and assist to coordinate the negotiation of agreements with sellers, the due diligence efforts and successful closing of the transactions.• Assist in identifying sources of debt financing for hotel acquisition and construction.• Develop appropriate business relationships with industry participants (brokers, consultants, developers, banks, etc.).• Create and maintain internal database of relevant industry contacts for future investment opportunities.• Liaise with banks and quantity surveyors closely on the projects. • Work closely with the appointed consultants to performing due diligence on potential acquisitions & new developments.• Work closely with the appointed consultants and contractors on refurbishment/capital improvement projects within newly acquired/existing properties to ensure timely delivery and completion.• Support business development efforts for investment and development opportunities.• Oversee the hotel procurement process for all projects which includes sourcing, managing procurement agents, vendor selections, planning, delivery schedule and standard of quality.• Responsible for the performance and development of direct report(s) and/or team with effective supervision and coaching where applicable. • Any other duties and responsibilities that may be assigned.EDUCATION and/or EXPERIENCEDegree in Business, Hospitality, Real Estate , Finance or equivalent with a minimum of 5 years of experience in hospitality industry, feasibility analysis, development, brokerage or mergers and acquisitions role.

    SKILLS, ABILITIES & ATTRIBUTES• Good business acumen • Strong in financial management and analytical skills• Strong human relations skills• Good leadership and influencing skills• Strong communications (verbal and written), organisation and presentation skills• Ability to work independently and take initiative with strong time management skills• Eye for detail and highly meticulous• Good knowledge of merger and acquisition requirements and processes • Good asset management skills• Good network of banks, brokers and related financial institutions• Able to travel frequently and/or on short notice.

    Naumi Hotels is a Singapore-based private hospitality label synonymous with personal luxury and prime locality. The Group visions to consistently engage today’s travellers by reinventing stays with designer aesthetics, luxurious comfort and bespoke experiences. Fuelled by the desire to delight more customers with redefined ultra-luxurious living, Naumi Hotels began with the opening of its flagship hotel, Naumi Hotel Singapore in 2007, which soon built up an enviable reputation for unparalleled attention to detail and impeccable personalised service. More

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    Deals, Forensics – Financial Services – Senior Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Deals, Forensics – Financial Services – Senior Associate – DubaiLine of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismDealsManagement LevelSenior AssociateJob Description & SummaryA career in our Forensics practice, within Forensic Technology services, will provide you with the opportunity to help our clients protect their business in today’s evolving landscape by applying advanced and strategic approaches to information management. We focus on assisting organisations manage vast amounts of electronic data and navigate the legal and business processes demanded by critical events which includes litigation, regulatory requests and internal investigations.Our team helps our clients collect, filter, and review electronic documents to effectively mitigate technological risk and maximise exploitation of their information assets.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Use feedback and reflection to develop self awareness, personal strengths and address development areas.- Delegate to others to provide stretch opportunities, coaching them to deliver results.- Demonstrate critical thinking and the ability to bring order to unstructured problems.- Use a broad range of tools and techniques to extract insights from current industry or sector trends.- Review your work and that of others for quality, accuracy and relevance.- Know how and when to use tools available for a given situation and can explain the reasons for this choice.- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.- Use straightforward communication, in a structured way, when influencing and connecting with others.- Able to read situations and modify behavior to build quality relationships.- Uphold the firm’s code of ethics and business conduct.

    Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?YesGovernment Clearance Required?No

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More