More stories

  • in

    External Auditor | Puthran Chartered Accountants

    Employment:

    Full Time

    • Experience in audit of financial statements. • Examining and analysing accounting records. • Responsible for timely communication with clients and completion of audit engagements. • Preparation of audit work papers and audit documentation.

    • 2-5 years external audit experience. Skills required :• Proficient in Microsoft Office.• Expertise of International Accounting Standards, International Standards on Auditing and International Financial Reporting Standards.• Good presentation and communication skills

    Puthran Chartered Accountants established in 1987, is a progressive medium sized firm in UAE helping clients to accomplish their business and financial goals towards growth and profitability.

    The 25 years history, background & business policy of the firm has ensured every client a constant access to the Partner. This approach and philosophy is quite evident in continuous and increased growth rate of the firm with offices in Dubai and Sharjah.

    Puthran CAs provides full range of professional services, providing the clients with vital management information and decision support tools which are highly effective in quality improvement, cost reduction, increased profitability and overall performance.

    The firm’s proximity to large and fast developing market in India through established contacts and Associates adds special significance to its services in this region.

    The financial statements are prepared in conformity with International Financial Reporting Standards (IFRS) set by International Financial Reporting Committee (IFRS).

    Puthran CAs develops and maintains the highest standard of professional competence and provides client the quality service without losing the crucial element of committed personal involvement. The firm enjoys credibility and reputation for its high ethical standards of professional integrity and confidentiality.

    We conduct our audit in accordance with International Standard on Auditing issued by International Federation of Accountants (IFAC).

    We are in the approved list of auditors of Free Zone Authorities and all the banks including UAE Central Bank. More

  • in

    Global Mobility Manager | Hays

    Employment:

    Full Time

    My client is a business leader in their field. They have a new requirement for a Global Mobility Manager to be based in Dubai. This role is a key hire to the business and someone who is a an experienced in Global Mobility. Please note that I can only consider candidates coming from a financial services or professional service background.

    – At least 5 years of global mobility experience – Someone who understands the UAE labor law – Someone who can act as a strong partner to the business- Someone who has moved candidates in and out of the UAE – Experienced with immigration and local visa processes – Team management experience required

    Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide.

    Our Middle East office was founded in December 2005, headquartered in Dubai UAE. We deal with clients in the UAE, Qatar, Oman, Bahrain, Saudi Arabia, and other key areas in the region. Our consultants sector-specific knowledge and unique understanding of the local market allows us to offer an exceptional level of service across all divisions.

    We currently recruit for roles in the following sectors: Accounting & Finance, Architecture, Banking, Construction & Property, Engineering, Healthcare, Human Resources, Information Technology, Logistics, Legal, Office Support, Oil & Gas, Life Sciences, Supply Chain & Procurement, and Sales & Marketing.

    As part of our continuing expansion, we have opened a dedicated Abu Dhabi desk to further assist with our client needs across the region. More

  • in

    Customer Care Officer | A Leading TPA (Third Party Administrator) in Medical Insurance

    Employment:

    Full Time

    Duties and responsibilities:- Receive in-bound calls from customers and prospects through voice, fax, e-mail and web while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc.- Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where o- Provide high quality customer service by handling customer service requests as defined in the Call Center Operation Manual efficiently and accurately with relevant necessary documentation.- Provide first level support for all technical and functional queries related website and mobile application- Migrate customers to Alternative Distribution Channels including website and mobile application.- Handle customer complaints to the satisfaction of the customer within the defined authority limits and escalate more complex complaints where appropriate.- Continuously learn to keep up-to-date with changes and developments to services and procedures.- Handle light back office work related to follow-up and customer complaints.- Maintain confidentiality of the company’s customers and data.- Adheres to the assigned shift schedule and avoid any late attendance – Keep abreast with the latest changes to any of the company’s procedures and new policies.- Handle sudden rush of calls, stressful periods, and call volume pressure- The incumbent will need to solve customer problems, handle irate customers.- The incumbent will be dealing with customers from different languages, accents and cultures.

    Salary:
    AED
    4,500 to 6,000
    per month inclusive of fixed allowances.
    Additional benefits: Annual ticket, medical and life insurance

    – University degree in any discipline from a reputable university.- 1-2 years work experience in the Customer Service functions – Excellent oral and written communication skills.- Must be computer literate.- Excellent command of the English language, Arabic is a definite plus.- Should be a team player with an aptitude for customer service.- Highly decisive.- Must be service oriented.- Candidate must be tactful and discrete when dealing with clients and must be able to handle confidential information.- Ability to work under pressure.

    One of the leading “TPA” , Third Party Administrators in Medical Insurance ; a subsidiary of a fortune 20 Multi National Company , with extensive operation across GCC prospering over the last 18 years in facilitating our customers beyond their expectations in all services on par with global standards.

    We are committed in ensuring to provide high quality , superior, innovative and cost-effective business solutions in the areas of healthcare and insurance services and embrace the good will of being one among the best leading TPA’s in this region serving over 50 insurance companies , in administering their multiple policies as well as catering to self-funded schemes with both international and local policies amidst our stake holders.

    It is significant to share our accolades, that we serve more than 1.4 million members whilst administering over AED 4 billion worth of claims annually through a dedicated team of 700 + medical professionals in our talent pool from different parts of the world. We are partnered with a broad global network of over 4,000 health care providers in the region and always thrive to delight our customer through every service we provide remarkably.

    We believe in attracting dynamic , focused , self-motivated , professionals with industry expertise to join hands with us to move forward in a journey, which promises growth and career establishment as per each one’s skills and potential. More

  • in

    Insurance Sales Executive | GAPCorp

    Employment:

    Full Time

    The key responsibilities of the role include:• To conduct phone calls with clients and respond to customer enquiries• To visit customers on a pre-planned schedule basis to widen connections network.• Conduct follow up visits to customers in order to present offers and pre-set prices in order to convince them and try to close • Prepare daily & weekly sales reports about sales activities and prospected clients and deliver to the Branch Manager and Sales Supervisor• Follow up offers and service updates through telecom and email and personal visits• Achieve set targets as per management guidance• To ensure attendance to in house training to develop technical and sales skills & knowledge• Any other jobs as assigned by the Sales Management Team, admin task include all portals transaction (data entry) for the team • Learn & develop underwriting skills of motor & medical insurance• Should represent the broker within UAE in any sales outlet• Assist operation team on motor & medical proposals underwriting & business development

    Skills:Key experience required for the role includes:• Bachelor’s degree in Business Administration or business-related field• Strong sales presentation skills• At least 2 years sales working experience in the Insurance industry• with Valid UAE driving license

    GAPCORP is a group of companies with global presence.

    We are a distinguished ‘Third Party Administrator’ for the automotive industry, specializing in the administration of extended warranty, motor insurance and value added products, such as roadside assistance, track and trace as well as automotive accessories. We also offer the administration of extended warranty to Brown and White goods and electric products such as mobile phones, and TVs.

    GAPCORP specializes in the services of Finance & Insurance platform for automotive dealers and access to reinsurance and insurance broking in multiple markets through our affiliates and subsidiary companies.

    To ensure our global success, we have enhanced our products & services by deploying our very own direct marketing through our specialized call center and insurance broker services.

    GAPCORP group has operating subsidiaries in the Middle East and North Africa, South East Asia, Europe and the Americas.

    Our geographical spread gives us the advantage and exposure to diverse markets and newly emerging opportunities. More

  • in

    HR Admin Executive | A Leading TPA (Third Party Administrator) in Medical Insurance

    Employment:

    Full Time

    Duties and responsibilities:Recruitment: – Prepare Job Description, Identify the Competencies required;- Interview the candidate, coordinate the interview with the respective department and if selected, complete the documentation;- Handle the training plan and Induction of new on-boarders; HR Operations: – Apply the UAE law guidelines while conducting all HR activities- Administer joining formalities;- Handling personnel files; soft and hard forms (e-filing project)- Manage leave and attendance; – Assist in processing monthly payroll- Managing employee benefits and renewals of insurance policies – Coordinate with PRO to facilitate onboarding and separation of staff. – Assist in managing confirmation of probationers, annual appraisal and performance management – Conducts exit-Interviews when needed, record the outcome of interview. – Assist in the preparation of the Full and Final SettlementEmployee welfare activities: – Explain the various policies, strategies and benefits to employees. – Assist in employee motivation and foster fruitful communication among different nationalities. – Managing employee requests such as salary advances, reimbursement requests, employment certificates, letters to document increments and bonuses. – Other duties as assigned by the HR Manager.

    Salary:
    AED
    4,000 to 4,500
    per month inclusive of fixed allowances.
    Additional benefits: Annual ticket, medical and life insurance

    – Graduate degree in any relevant discipline: human resources, psychology or business administration. – 3-5 Years of experience in administering key HR activities, preferably within the UAE healthcare or the insurance sectors. – Proven track in handling HR activities for a medium-sized company. – Excellent communication skills and interpersonal skills. – Result driven, target orients and could thrive in an environment with clear accountabilities.- Experienced with data management and numeric.- Displays positive attitude at all times.

    One of the leading “TPA” , Third Party Administrators in Medical Insurance ; a subsidiary of a fortune 20 Multi National Company , with extensive operation across GCC prospering over the last 18 years in facilitating our customers beyond their expectations in all services on par with global standards.

    We are committed in ensuring to provide high quality , superior, innovative and cost-effective business solutions in the areas of healthcare and insurance services and embrace the good will of being one among the best leading TPA’s in this region serving over 50 insurance companies , in administering their multiple policies as well as catering to self-funded schemes with both international and local policies amidst our stake holders.

    It is significant to share our accolades, that we serve more than 1.4 million members whilst administering over AED 4 billion worth of claims annually through a dedicated team of 700 + medical professionals in our talent pool from different parts of the world. We are partnered with a broad global network of over 4,000 health care providers in the region and always thrive to delight our customer through every service we provide remarkably.

    We believe in attracting dynamic , focused , self-motivated , professionals with industry expertise to join hands with us to move forward in a journey, which promises growth and career establishment as per each one’s skills and potential. More

  • in

    Senior Integration Manager, Amazon Payments Services | Amazon.ae

    Employment:

    Full Time

    DESCRIPTIONJob summaryWe are looking for a Senior Integration Manager to to help us build and lead our Integration Engineering team, which plays a critical role for Amazon Payments Services organization.Amazon Payment Services (APS) is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to make it as easy as possible to make online payments for businesses with our simple, secure, and innovative payment services.Integration Engineers work closely with some of our largest and most complex merchants and partners to help them design, plan, execute and scale their integrations with Amazon Payment Services.This team’s overarching goal is consistently improving merchant experience and driving operational excellence according to Amazon’s Customer obsession philosophy. Their primary focus is to integrate a maximum number of merchants with our payment gateway in the least possible turnaround time while achieving the highest merchant satisfaction and quality results.Key job responsibilities· Recruit, develop, and lead a team of Integration Engineers based in Jordan and India.· Inspire, motivate, and enable individual development and promote career growth of the team.· Develop and execute both the long-term vision and strategy for the team and oversee day-to-day operations.· Partner deeply with Product and Engineering teams to build relationships and processes to better incorporate our largest and most complex merchants’ needs into our product development cycle.· Work closely with APS’s Business Development Team to validate technical requirements, design, and integrate solutions for our merchants during the sales process.· Work closely with APS’s Account Management, Operations, and Support Teams to help our merchants continue growing their business by providing technical integration guidance.· Lead the development of tools and scalable resources to ensure all merchants can successfully onboard to APS.

    BASIC QUALIFICATIONS· 5+ years’ people management experience of a technical team· A Computer Science degree B.E/B.Tech or equivalent and deep understanding of modern programming languages· A track record of building and leading a world-class integration engineering team.· Previous technical experience with APIs, distributed systems, databases, and developer tools.· Energy, enthusiasm, and passion for making our merchants successful· Ability to operate and execute in a highly ambiguous and fast-paced environment· Demonstrated Analytical ability, either in professional experience (data analysis) or education· Excellent written and oral communication, ability to express thoughts logically and succinctly.· Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environmentPREFERRED QUALIFICATIONS· Masters Degree in Computer Science or equivalent from reputed university· Previous experience working in a function related to e-payments and/or e-commerce at a payments processors or E-Commerce technology company

    Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More

  • in

    Consultant/Manager – FS Strategy Consulting – Global Firm | Michael Page

    Employment:

    Full Time

    As part of the financial services team, you will work on a range of interesting and exciting strategy and advisory engagements across the Middle East.Client DetailsInternational consulting firm with a variety of very well-established and successful practices, looking to grow their financial services team in the region.Description* Work closely with senior leadership to develop project engagement strategies based on operational constraints.* Develop a strong understanding of key sector trends to analyse performance drivers to build innovative business models.* Interpret and synthesise data, challenge data, and identify meaningful insights to develop recommendations that most effectively support a client’s business objectives.* Assess the financial aspects of business opportunities, while identifying and quantifying financial and non-financial benefits of proposed solutions.Job Offer* Attractive, tax-free salary* Opportunity to work for a leading, global organisation in the Middle East.* Structured and measurable progression and growth opportunities* Opportunity to work with inspiring, engaging, and driven leadership.

    * An undergraduate degree from a top-tier university, preferably in the fields of economics, business administration, public policy, finance, or engineering.* An MBA or relevant master’s degree is strongly beneficial but not essential.* At least 4 – 8 years experience in strategy consulting within the financial services sector at a top firm or a mix of strategy consulting and relevant industry experience.* Strong familiarity with strategic models, metrics, and best practices with an aptitude for analytical work.* Strong command of written and spoken English; Arabic language skills are strongly preferred.* Excellent verbal and written presentation skills* Ability to interact and engage with the C-level management and executive leadership team* Must be willing to travel

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

  • in

    Senior SIEM Splunk Administrator | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    DescriptionThis role is for a senior SIEM admin with large experience to join the already established Splunk admin team and expand its capabilities.Specific Responsibilities and Skills required: • Ability to effectively document solution deployments and train colleagues• Responsible for verifying and implementing the detailed technical design solution to the problem as identified by the Project/Technical Manager.• Coordinates implementation of new installations, designs, and migrations for technology solutions in the SOC domain.• Provides advanced technical consulting and advice to others on solution design, system management, tuning and modification of solutions. • Engages in technical problem solving across multiple technologies; often needs to develop new methods to apply to the situation.• Owns and manages knowledge sharing within a community (e.g., team or project). Contributes significant knowledge to job family community.• Proactively encourages membership and contributions of others to professional community and coaches others in area of expertise.• Strong verbal and written communication skills. Must be able to communicate with a wide variety of audiences, both business and technical.• SIEM & Splunk admin specific:• Build and optimize a large-scale Splunk infrastructure (clustered)• Administering Splunk and Splunk Apps to include developing new or extending existing Apps to perform specialized functionality• Design and implement solutions to address business problems understanding the Splunk architecture requirements for scalability, security, and performance• Implementing and administering Splunk – must understand how to install and upgrade Splunk Enterprise Clustered environments• Manage Splunk Users accounts• Building and maintain Splunk components (indexer, forwarder, search head)• Data onboarding expertise. Integration with out-of-the-box and custom data sources (e.g. develop custom Splunk TAs)• Integrate Splunk best practices (apps, add-ons, searches, etc.)• Experience with tools such as Linux, Syslogng/Rsyslog• Create/Modify data retention policies• Familiar with server monitoring tools• Securing Splunk Enterprise• Splunk Enterprise Security (ES):• Implement and configure Splunk ES• CIM Data Modelling experience• Ability to implement and fine tune security content for the SOC team• Ability to create custom content: correlation searches, Dashboards, Reports, etc.• Ability to upgrade ES

    • College degree in Computer Science plus or related field plus 5 years experience• Expert knowledge of SIEM installation, configuration, troubleshooting and design. In particular using Splunk Core + Enterprise Security.• Broad security knowledge and experience. Understanding of security frameworks and standards such as MITRE ATT&CK, CIS, NIST-CSF and/or other relevant security-related regulations.Required Certifications:• Splunk Core Certified Consultant or Splunk Architect certified (or similar)• Security Industry certifications such as SANS GMON or CISSP (or similar)• Experienced in the SOC domain – demonstrates ability to create security content• Scripting Skills and Regular Expressions Knowledge• Fluent English language skills

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More