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    Insurance Sales Executive | GAPCorp

    Employment:

    Full Time

    The key responsibilities of the role include:• To conduct phone calls with clients and respond to customer enquiries• To visit customers on a pre-planned schedule basis to widen connections network.• Conduct follow up visits to customers in order to present offers and pre-set prices in order to convince them and try to close • Prepare daily & weekly sales reports about sales activities and prospected clients and deliver to the Branch Manager and Sales Supervisor• Follow up offers and service updates through telecom and email and personal visits• Achieve set targets as per management guidance• To ensure attendance to in house training to develop technical and sales skills & knowledge• Any other jobs as assigned by the Sales Management Team, admin task include all portals transaction (data entry) for the team • Learn & develop underwriting skills of motor & medical insurance• Should represent the broker within UAE in any sales outlet• Assist operation team on motor & medical proposals underwriting & business development

    Skills:Key experience required for the role includes:• Bachelor’s degree in Business Administration or business-related field• Strong sales presentation skills• At least 2 years sales working experience in the Insurance industry• with Valid UAE driving license

    GAPCORP is a group of companies with global presence.

    We are a distinguished ‘Third Party Administrator’ for the automotive industry, specializing in the administration of extended warranty, motor insurance and value added products, such as roadside assistance, track and trace as well as automotive accessories. We also offer the administration of extended warranty to Brown and White goods and electric products such as mobile phones, and TVs.

    GAPCORP specializes in the services of Finance & Insurance platform for automotive dealers and access to reinsurance and insurance broking in multiple markets through our affiliates and subsidiary companies.

    To ensure our global success, we have enhanced our products & services by deploying our very own direct marketing through our specialized call center and insurance broker services.

    GAPCORP group has operating subsidiaries in the Middle East and North Africa, South East Asia, Europe and the Americas.

    Our geographical spread gives us the advantage and exposure to diverse markets and newly emerging opportunities. More

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    Customer Care Officer | A Leading TPA (Third Party Administrator) in Medical Insurance

    Employment:

    Full Time

    Duties and responsibilities:- Receive in-bound calls from customers and prospects through voice, fax, e-mail and web while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc.- Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where o- Provide high quality customer service by handling customer service requests as defined in the Call Center Operation Manual efficiently and accurately with relevant necessary documentation.- Provide first level support for all technical and functional queries related website and mobile application- Migrate customers to Alternative Distribution Channels including website and mobile application.- Handle customer complaints to the satisfaction of the customer within the defined authority limits and escalate more complex complaints where appropriate.- Continuously learn to keep up-to-date with changes and developments to services and procedures.- Handle light back office work related to follow-up and customer complaints.- Maintain confidentiality of the company’s customers and data.- Adheres to the assigned shift schedule and avoid any late attendance – Keep abreast with the latest changes to any of the company’s procedures and new policies.- Handle sudden rush of calls, stressful periods, and call volume pressure- The incumbent will need to solve customer problems, handle irate customers.- The incumbent will be dealing with customers from different languages, accents and cultures.

    Salary:
    AED
    4,500 to 6,000
    per month inclusive of fixed allowances.
    Additional benefits: Annual ticket, medical and life insurance

    – University degree in any discipline from a reputable university.- 1-2 years work experience in the Customer Service functions – Excellent oral and written communication skills.- Must be computer literate.- Excellent command of the English language, Arabic is a definite plus.- Should be a team player with an aptitude for customer service.- Highly decisive.- Must be service oriented.- Candidate must be tactful and discrete when dealing with clients and must be able to handle confidential information.- Ability to work under pressure.

    One of the leading “TPA” , Third Party Administrators in Medical Insurance ; a subsidiary of a fortune 20 Multi National Company , with extensive operation across GCC prospering over the last 18 years in facilitating our customers beyond their expectations in all services on par with global standards.

    We are committed in ensuring to provide high quality , superior, innovative and cost-effective business solutions in the areas of healthcare and insurance services and embrace the good will of being one among the best leading TPA’s in this region serving over 50 insurance companies , in administering their multiple policies as well as catering to self-funded schemes with both international and local policies amidst our stake holders.

    It is significant to share our accolades, that we serve more than 1.4 million members whilst administering over AED 4 billion worth of claims annually through a dedicated team of 700 + medical professionals in our talent pool from different parts of the world. We are partnered with a broad global network of over 4,000 health care providers in the region and always thrive to delight our customer through every service we provide remarkably.

    We believe in attracting dynamic , focused , self-motivated , professionals with industry expertise to join hands with us to move forward in a journey, which promises growth and career establishment as per each one’s skills and potential. More

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    Global Mobility Manager | Hays

    Employment:

    Full Time

    My client is a business leader in their field. They have a new requirement for a Global Mobility Manager to be based in Dubai. This role is a key hire to the business and someone who is a an experienced in Global Mobility. Please note that I can only consider candidates coming from a financial services or professional service background.

    – At least 5 years of global mobility experience – Someone who understands the UAE labor law – Someone who can act as a strong partner to the business- Someone who has moved candidates in and out of the UAE – Experienced with immigration and local visa processes – Team management experience required

    Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide.

    Our Middle East office was founded in December 2005, headquartered in Dubai UAE. We deal with clients in the UAE, Qatar, Oman, Bahrain, Saudi Arabia, and other key areas in the region. Our consultants sector-specific knowledge and unique understanding of the local market allows us to offer an exceptional level of service across all divisions.

    We currently recruit for roles in the following sectors: Accounting & Finance, Architecture, Banking, Construction & Property, Engineering, Healthcare, Human Resources, Information Technology, Logistics, Legal, Office Support, Oil & Gas, Life Sciences, Supply Chain & Procurement, and Sales & Marketing.

    As part of our continuing expansion, we have opened a dedicated Abu Dhabi desk to further assist with our client needs across the region. More

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    External Auditor | Puthran Chartered Accountants

    Employment:

    Full Time

    • Experience in audit of financial statements. • Examining and analysing accounting records. • Responsible for timely communication with clients and completion of audit engagements. • Preparation of audit work papers and audit documentation.

    • 2-5 years external audit experience. Skills required :• Proficient in Microsoft Office.• Expertise of International Accounting Standards, International Standards on Auditing and International Financial Reporting Standards.• Good presentation and communication skills

    Puthran Chartered Accountants established in 1987, is a progressive medium sized firm in UAE helping clients to accomplish their business and financial goals towards growth and profitability.

    The 25 years history, background & business policy of the firm has ensured every client a constant access to the Partner. This approach and philosophy is quite evident in continuous and increased growth rate of the firm with offices in Dubai and Sharjah.

    Puthran CAs provides full range of professional services, providing the clients with vital management information and decision support tools which are highly effective in quality improvement, cost reduction, increased profitability and overall performance.

    The firm’s proximity to large and fast developing market in India through established contacts and Associates adds special significance to its services in this region.

    The financial statements are prepared in conformity with International Financial Reporting Standards (IFRS) set by International Financial Reporting Committee (IFRS).

    Puthran CAs develops and maintains the highest standard of professional competence and provides client the quality service without losing the crucial element of committed personal involvement. The firm enjoys credibility and reputation for its high ethical standards of professional integrity and confidentiality.

    We conduct our audit in accordance with International Standard on Auditing issued by International Federation of Accountants (IFAC).

    We are in the approved list of auditors of Free Zone Authorities and all the banks including UAE Central Bank. More

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    Network and system Administrator | SETELIA

    Employment:

    Full Time

    Mission: Install and configure computer and office equipment- Define the quality and security procedures for information systems,- Supervise the information network infrastructure and guarantee their operation and security,- Plan maintenance plans,- Participate in administrative tasks: supervise servers, manage user accounts, rights and quotas.Mission: Guarantee the maintenance of the computer park- Define the park maintenance policy,- Remotely diagnose a hardware or software computer malfunction,- Change or repair a defective element or assembly,- Ensure the management of the computer park (purchase of computer equipment and software, receipt of equipment, storage, allocation and monitoring),- Carry out the inventory and labeling of equipment.Mission: Provide user support- Provide technical support and assistance to users,- Handle incident openings and ensure follow-up.- Monitor technological developments and be a source of proposals to management.- Manage physical access control to the premises: badge allocation.

    Environnements Techniques: § Système d’exploitation WINDOWS SERVER 2012 R2/2016/2019 et WINDOWS 10§ Virtualisation HYPER-V§ ACTIVE DIRECTORY DOMAIN SERVICES§ ACTIVE DIRECTORY CERTIFICATE SERVICES§ EXCHANGE 2013/2019§ WSUS§ SCCM§ SQL§ LINUX (DEBIAN)§ MICROSOFT 365 – Cloud Hybrid§ DNS, DHCP§ IPSEC§ VPN§ VLAN, STP, NAT§ Supervision (OID, SNMP, WMI)

    SETELIA gives you access to its competences and the services of its expert teams in order to provide you with specialized solutions.

    We offer you a certification process, technological consulting, outsourcing and mobile technologies so as to support your successful development.

    Today, the development of mobile technologies is curbed by interoperability problems. Thus the expanding qualification of handsets and mobile networks as well as linked multimedia services is turning into a growing need expressed by the main telecommunications companies.

    Therefore, since you are a telecommunications company and mobile handsets require your entire attention, SETELIA, specialized in the third homologation of technological products, offers you solutions thanks to its expertise in mobile telephony.

    SETELIA’s top experts and proactive teams make costs reduction easier for you, using its control of qualification processes and “cross-fertilisation”. SETELIA respects time periods and guarantees you quality, thanks to its expertise, its tools, its processes, its know-how, its technology, its availability and the experience of its managers. More

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    Japanese speaking Administrator | Swisslinx Middle East

    Employment:

    Full Time

    KEY RESPONSIBILITIESBusiness Planning • As part of strategy plan to share key findings and important development on Qatar including industry, key strategies including direction of government and market environment etc., produce the periodical reports (Q-report), undertake the following: o Find the major topics in industry and market in Qataro Conduct research, interviewing key business people residing in Qatar including Japanese clients and relevant authorities etc.o Draft, edit and finalise reports which are distributed to Senior Management in the Head Office and key stakeholders in Japan other office.• Under the environment where political swift change tends to occur in the Middle East, monitor any political and market movements and produce daily reports with Japanese translation, focusing on Qatar, undertaking the following:o Update relevant information and share with internal stakeholders.o Consolidate key points and update stakeholders on weekly or monthly movements for easier in an official Japanese report.• Responsible Officer of Qatar Financial Centre. Manage the Regulatory requirements by accessing important developments and close communication with the local authority, Qatar Financial Centre. QFCRA will be in charge by Compliance in Dubai under Hub & Spokes model.o Understand the requirement of the authority.o Take responsibility in ensuring that all reports, related to Corporate Registration Office is to be submitted on time (ex. Submission of Change of Directors etc.) in correct manner. o Ensure that all the regulators notification are correctly reached and understood.• Create and update business presentation materials for various purposes including but not limited to:

    Previous experience in planning work• Financial background and competency• Financial accounting experience/qualifications desirableSKILLS AND EXPERIENCE• Excellent research and official report writing skills • Excellent organisational skills, with an ability to prioritise heavy workloads to key deadlines• Excellent IT and numeracy skills• Japanese and English language skills, both written and verbal• Excellent relationship building, coordination and problem-solving skills

    Swisslinx Middle East is a leading executive search firm in the region. We specialise in recruitment solutions, talent acquisition and career advice across a wide range of markets within the financial services sector.

    We are located in the heart of the Dubai International Financial Centre (DIFC) which gives us unrivalled access to onshore Middle Eastern clients and candidates. We also partner with clients in London, Zurich, Geneva, Zug, Frankfurt and Paris and have been instrumental in establishing onshore Middle Eastern and Emerging Market teams.

    We believe in building long-term relationships with our clients helping them develop successful, sustainable businesses. Transparency, trust and discretion drive the way in which we mediate between clients and candidates and ensure we consistently deliver results. More

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    Recruitment Senior Associate (12 Months Fixed Term) | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Human Capital (HC)Management LevelSenior AssociateJob Description & SummaryEstablished in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region.One Firm : Transforming our region. Our purpose is to build trust in society and solve important problems.In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within them.Creating value through diversity. Be yourself. Be different.At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society.A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm-wide values by working with the core competencies that measure and drive individual and Firm-wide success in the marketplace.As a Recruitment Senior Associate, you will be working closely with the manager on the IFS recruitment team to support key business units with their resourcing needs. This involves data management, candidate sourcing and evaluation and subcontractor management. In addition to daily recruitment activities, you will be exposed to strategic IFS projects to enhance and streamline current onboarding and recruitment processes. The ideal candidate will be thorough and accurate when completing tasks, consistently delivering the highest quality of work. In high pressure situations, achieving ‘quick wins’ and meeting short deadlines will be required.  Recruitment Process: – Recruiting high volume roles; understanding the needs of the business and managing multiple deadlines and candidate profiles, while utilizing multiple sources to build strong pipelines (referrals, online portals, internal system) – Conducting introductory calls and HR interviews with shortlisted candidates and preparing summaries to be shared with the recruiting manager – Developing and promoting the PwC people value proposition within recruitment. – Interviewing and testing candidates using the standard competency based  – Ensuring candidate information is up to date on the internal system throughout the process and managing the interview feedback process for interviewers on the system – Strategic Projects: working closely with the regional recruiting team to work on initiatives related to new processes, stakeholder management, team upskilling etc. – Project assignment is usually decided by the team lead, based on recruiter bandwidth and competency, however ideas are always welcome! Data management:- Updating requisitions and candidate information on team trackers and the internal applicant tracking system ensuring they are fit for daily stakeholder updates.  Financial:- Reports recruitment information & statistics to key internal clients, for purpose of tracking cost, time & source of hire and to keep them informed of progress on recruitment  –  Ensures that cost efficient options are explored for interviewing candidates  Customer:   – Finalises job descriptions with Partners and Directors  Sources experienced candidates from multiple channels. – Liaise with PwC Recruitment teams in other locations to share information and minimize duplication of effort  Internal process: – Develops and promotes the PwC people value proposition within recruitment. – Interview and test candidates using the standard competency based recruitment model and employing psychometric testing within selection. – Manages the end to end recruitment process in line with Global PwC standards and metrics. – Collects data for recruitment reporting needs in a timely manner Learning and Growth:- Supports improvements in the HR Operating model, specifically the increased delivery of standardised services.  – Looks for areas of continuous improvement across the Recruitment & Global Mobility function  – Promotes collaboration, trust and improvement between team members and across the People Team  – Works on specific projects related to HR initiatives as assigned Customer Service Focus: – Naturally driven to deliver great customer service, sees through the lens of customers and tries to meet their needs. – Strong customer service orientation with ability to use patience and diplomacy to handle issues Organiser: – Takes a structured approach to managing their workload, able to manage an active task load, prioritises effectively with the ability to multitask. Conscientious: – Understands the need to follow process and policy, thorough, works to high standards, good attention to detail. Communication Skills: – Excellent ability to listen to and explain to others, very strong English language skills Data Analytics: – Updating and maintaining large files of candidate information while maintaining the highest form of confidentiality.  Creative Thinking:- Always using a creative lense and recommending strategic changes in and outside of the team. – Learning internal processes and using technical capabilities with global best practices to fill in gaps or bring about change.

    – 5+ years of recruitment experience essential  – Knowledge of HR best practices and processes – Professional Services and / or Big 4 expertise and knowledge is essential   – Experience sourcing candidates with professional services experience, internationally as well as across the Middle East is essential  – Previous HR generalist experience with understanding of the employee lifecycle, including recruitment and onboarding would be preferable – Knowledge of labor laws is preferred – Experience and proficiency in recruitment technology is essential  – Experience and expertise of selection techniques including competency based interviewing and running assessment centres is essential – Excellent interpersonal and communication skills  – Strong customer service orientation with ability to use patience and diplomacy to handle issues – Bachelor’s Degree in Human Resources or Business Administration – Fluency in spoken and written English, Arabic is an advantage

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Tax & Legal Services – MERC Tax – Salesforce Support – Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Tax & Legal Services – MERC Tax – Salesforce Support – Associate(2) – AmmanLine of ServiceTaxSpecialismSalesforceManagement LevelAssociateJob Description & SummaryA career in Sales and Marketing, within Internal Firm Services, will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and driving long term revenue growth. Our Sales and Marketing Generalist – Practice Support team focuses on designing, developing, and implementing communication programmes and media events to promote and sell PwC’s brand and services as well as contribute to and evaluate our pricing strategies in the marketplace.A career in our Tax & Legal Services  will provide you with the opportunity to help PwC staff (users) and relevant stakeholders to leverage Salesforce technologies to enhance their user experiences, enable sustainable change, and to drive better user adoption by improving key user behaviors. Main focus is on supporting business needs and challenges using existing Salesforce solutions (Sales Cloud) and frameworks implemented by PwC Global to support the TLS Leadership team with priorities ie; drive insight & analytics, strategic account support and overall pipeline management. This position will require the candidate to perform the following: – Reporting and assisting users and partners with pipeline management on a daily basis – Liaising with TLS engagement teams across the region to ensure the opportunities are up to date – Following up with Partners to ensure KPIs on sales credit accuracy – Assisting users with unlocking opportunities by raising tickets with the Data Stewards teams – Reporting to the Business Development manager  – Understanding and analysing results from Salesforce reporting – Assist in creating/maintaining reports and dashboards using Salesforce  – Understanding and supporting different tools integrated with Salesforce Solutions and teaming with these respective teams to better assist Salesforce Users – Performing additional tasks that evolve with the role and seniority during tenure

    Qualifications: – Salesforce admin experience highly preferred but not required as full training will be provided – Ability to manage multiple tasks/projects and deadlines simultaneously – Demonstrable professional and proactive approach. – Ability to work effectively both independently and as part of a team – Strong verbal, written, and presentation communication skills. – Fluent in both written and spoken  – Arabic language skills an Advantage

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More