Aurelia Butler

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    Information Security Expert – Saudi National | WSP

    Employment:

    Full Time

    About the Role:Think bigger scale. Think higher profile. Think ground-breaking. Join WSP, and you’ll be at the heart of a team of international experts all dedicated to growing and sharing their expertise and working on projects that transform society for all of us.We are looking for a Information Security Expert to develop governance and policies and compliance with NDMO requirements for ongoing projects in Saudi Arabia.A typical week would include:* Conduct comprehensive quantitative and qualitative risk assessments* Develop & implement risk mitigation & compliance plans* Evaluate & develop information security policies, standards and procedures* Design and implement Information Security Frameworks based on industry good practices and/or regulatory frameworks* Conduct compliance assessments against industry or regulatory frameworks such as, ISO27001, PCI DSS, NIST, Privacy, and Telecommunication specific regulations* Design, develop and deploy data classification structures* Execute business impact assessments delivering Business Continuity (BC) and Disaster Recovery (DR) Plans* Develop and deliver security awareness trainings

    We’d love to hear from you if you have:* A Bachelor’s Degree in Information Technology or Computer Sciences, or equivalent* Possess a minimum of 5-7 years of experience related to information security and data classification, development of related governance and policies and compliance with NDMO requirements* CISM, CISSP, CISA, and/or other similar internationally recognised certificationWhat if we can?What if we can?What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP – we can!WSP recognizes that work is only one part of our lives and making time for the other things in our life is important – be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application.As well as rewarding you with competitive pay, WSP offers standard benefits including first class medical cover, generous days annual leave, and paid professional subscriptions.Be you, be happy – we strive to have a friendly and inclusive culture which respects and maximizes the contribution individuals can bring to WSP. We recognise the benefits that people with varying backgrounds and experiences can bring. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, religion or belief, marital status, pregnancy or maternity/paternity. We will interview all disabled applicants who meet the essential criteria.About us:WSP is one of the world’s leading engineering professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Property & Buildings, Transportation & Infrastructure, Environment, Industry, Resources (including Mining and Oil & Gas) and Power & Energy sectors as well as project delivery and strategic.

    WSP is one of the world’s leading engineering professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Property & Buildings, Transportation & Infrastructure, Environment, Industry, Resources (including Mining and Oil & Gas) and Power & Energy sectors as well as project delivery and strategic consulting services. With 36,000 talented people in more than 500 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come. More

  • 75 Shares189 Views

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    Operations Project Manager | Robert Half

    Employment:

    Full Time

    The CompanyRobert Half are working exclusively with a global financial services business who have an office in ADGM. We are looking for a talented and experienced Operations Project Manager for an 18 – 24-month project.The RoleAs a member of the operations project management team, you will be planning, executing and finalizing projects according to schedule and within budget. The role is split between project management and service delivery.* Handling multiple projects simultaneously ranging in size within a program* Reviewing and understanding the scope of projects and their contractual components* Liaising with vendors, partners, operations, compliance, legal & other teams to ensure project requirements can be delivered* Acquiring resources and coordinating the efforts of partners and providers in order to deliver projects according to plan and within the budget* Setting up meetings with internal teams, vendors or partners: fielding their questions, communicating key messages to promote a clear understanding* Reporting project progress internally and externally* Anticipating and acting proactively to address issues that arise* Raising work requests & changes* Gathering and updating project materials* Core project management deliverables (risk management, communication, project controls & reporting)* Developing and maintaining relationships with key partnersThe Candidate* Knowledge and experience of delivering operations and infrastructure projects (Call centres, office environments)* Good understanding of stakeholder management* Ability to work in a fast paced, constantly changing environment with the desire and ability to learn and adapt quickly* Ability to switch between multiple tasks on a daily basis* Strong core project management skills (risk management, communication, project controls & reporting)* Proactive and drives for results* Excellent verbal, written and presentation skills* Ability to deal with ambiguity and be able to clarify for others* Managing time effectively* Possessing a ‘can-do’ attitude with the ability to proactively seek out tasks and anticipate business requirements* Good attention to detail with the ability to question and say no where necessary* English and Arabic Speaker* Dubai based* Prince2 or equivalent project management qualification* Fintech or financial services sector experience advantageousSalary and Benefits30,000 – 35,000 per month + wider company benefits

    *

    Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI) is the world’s first and largest specialized staffing firm and a member of the S&P 500 index. We are a global leader in professional staffing and consulting services and the parent company of Protiviti, a leading independent internal audit and business and technology risk consulting firm. For 2006, Robert Half International reported revenues of $4 billion and now has staffing and consulting operations in more than 400 locations worldwide. More

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    Junior Accountant | A Leading TPA (Third Party Administrator) in Medical Insurance

    Employment:

    Full Time

    Duties and responsibilities:- Preparation of payment approvals- Preparation of journal vouchers- Preparation of bank reconciliations- Preparation of invoices- Liaison with clients- Purchasing – preparation of purchase order, inviting quotations & preparing analysis – Capex maintenance – Monthly payment run – Maintain petty cash- Other duties as may be assigned

    Salary:
    AED
    4,500 to 5,500
    per month inclusive of fixed allowances.
    Additional benefits: Annual ticket, medical and life insurance

    – Bachelor’s Degree in Finance or Accounting.- Minimum of 2 years’ experience gained within reputed companies.- Experience using advanced excel is a must.- Excellent oral and written communication skills.

    One of the leading “TPA” , Third Party Administrators in Medical Insurance ; a subsidiary of a fortune 20 Multi National Company , with extensive operation across GCC prospering over the last 18 years in facilitating our customers beyond their expectations in all services on par with global standards.

    We are committed in ensuring to provide high quality , superior, innovative and cost-effective business solutions in the areas of healthcare and insurance services and embrace the good will of being one among the best leading TPA’s in this region serving over 50 insurance companies , in administering their multiple policies as well as catering to self-funded schemes with both international and local policies amidst our stake holders.

    It is significant to share our accolades, that we serve more than 1.4 million members whilst administering over AED 4 billion worth of claims annually through a dedicated team of 700 + medical professionals in our talent pool from different parts of the world. We are partnered with a broad global network of over 4,000 health care providers in the region and always thrive to delight our customer through every service we provide remarkably.

    We believe in attracting dynamic , focused , self-motivated , professionals with industry expertise to join hands with us to move forward in a journey, which promises growth and career establishment as per each one’s skills and potential. More

  • 188 Shares139 Views

    in Job Posting

    Customer Care Supervisor – Insurance | A Leading TPA (Third Party Administrator) in Medical Insurance

    Employment:

    Full Time

    Duties and Responsibilities:- Assess department needs and manage the development of Customer Care Policies and Procedures.- Produce operational reports and conduct frequent quality assurance audits of Customer Care staff.- Forecast volumes of calls and quality requirement.- Measure performance with key metrics such as call abandonment, calls waiting etc.- Ensure adherence to policies and established procedures of the department teams in relation to call quality services.- Prepare monthly/annual results and performance reports.- Verifies results by measuring skills in use of service ability, greeting, diction, listening, etiquette, objection handling, efficiency, and courteous close of call.- Evaluates call service approaches by rating effectiveness of Customer Care representatives; providing quality ratings; identifying training needs; developing training programs; conducting training.- Directs quality initiatives by requiring adherence to quality assurance policies and procedures; developing new models; implementing changes.- Maintains professional and technical knowledge by attending educational Contributes to team effort by accomplishing related results as needed.

    Salary:
    AED
    8,000 to 9,000
    per month inclusive of fixed allowances.
    Additional benefits: Annual ticket, medical and life insurance

    – University degree in any discipline of Medical/Para medical specialization from a reputable university.- Healthcare / hospital experience for 1-2 years.- Excellent oral and written communication skills.- Must be computer literate.- Excellent command of the English language, Arabic is a definite plus.- Should be a team player with an aptitude for customer service.- Highly decisive.- Must be service oriented.- Candidate must be tactful and discrete when dealing with clients and must be able to handle confidential information.- Ability to work under pressure.- 1-2 years work experience in the Customer Service functions is preferable but not mandatory.

    One of the leading “TPA” , Third Party Administrators in Medical Insurance ; a subsidiary of a fortune 20 Multi National Company , with extensive operation across GCC prospering over the last 18 years in facilitating our customers beyond their expectations in all services on par with global standards.

    We are committed in ensuring to provide high quality , superior, innovative and cost-effective business solutions in the areas of healthcare and insurance services and embrace the good will of being one among the best leading TPA’s in this region serving over 50 insurance companies , in administering their multiple policies as well as catering to self-funded schemes with both international and local policies amidst our stake holders.

    It is significant to share our accolades, that we serve more than 1.4 million members whilst administering over AED 4 billion worth of claims annually through a dedicated team of 700 + medical professionals in our talent pool from different parts of the world. We are partnered with a broad global network of over 4,000 health care providers in the region and always thrive to delight our customer through every service we provide remarkably.

    We believe in attracting dynamic , focused , self-motivated , professionals with industry expertise to join hands with us to move forward in a journey, which promises growth and career establishment as per each one’s skills and potential. More

  • 138 Shares179 Views

    in Job Posting

    Solution Architect | Banking | Riyadh, Saudi Arabia | Michael Page

    Employment:

    Full Time

    Solution Architect, Banking, Riyadh – technical design team Executive manager level, Solution Architect within Application Design with technical experience will be required and this would suit a Solution Architect with Experience of Enterprise Architecture / Service Orientated Architecture from a Banking environment. Anyone experienced with Corporate banking, treasury, trade finance will be a highly desirable.Client DetailsThe Michael Page Exec Team are currently recruiting on a retained basis for one of the largest banks in Saudi Arabia.This is a vital position as a Senior manager, Solution architect position to provide the solution design in the business domain and take high-level business requirements and translate them into cost effective technical, functional, and operational high level solution architecture. This person will Lead from the front and have a team grow around them as well. This hire is part of the digital transformation strategy for the business.DescriptionThe primary role of the solution architect is to provide, Co-Own, maintain, improve IT Application Design Methodology, Guidelines and solution governance. As a solution architect you can take high-level business requirements and translate them into cost effective technical, functional, and operational high level solution architecture. This is a Technical position where you will be responsible for the creation of a comprehensive end-to-end high level solution architecture with overall accountability for the technical design and review for the system design specification. This is working on a technology transformation project for the bank, working on Corporate banking, treasury, trade finance application. Experience of working in this area will be desirable. This is a permanent role, Based in RiyadhThis role is for a Saudi nationalJob Offer* Competitive salary * Health care* Tax free salary * Benefits * Bonus

    Solution Architect within Application Design with Technical experience will be required and this would suit a Senior manager from a Banking environment. Any experience Corporate banking, treasury, trade finance will be a highly desireable. This hire will work with connecting the business teams to enhance the quality of the requirements. Plan and design the structure of a technology solution. This is an ideal role from someone from a technical Solution Architecture background who can research the current and emerging technologies and proposing changes when necessary.* Responsible for applying EA and SOA governance policies and procedures per business requirements.* Co-Own, maintain, improve IT Application Design Methodology, Guidelines and solution governance.This is a hands on role as an individual contributor to quickly lead from the front technically as a Solutions Architect specialising within the CRM area.Experience as a Solutions architect within BankingSkills required:* Architecting and designing end-to-end technical solutions* Good understanding of Service-Oriented Architecture (SOA) including architecture, modeling, data architecture, and Middleware* Previous experience in designing and architecting large-scale solutions.* Technology transformation experience is required * Understanding of Cloud Architecture, Micro-services concepts, API Management.* Experience in designing and architecting large-scale solutions.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

  • 163 Shares159 Views

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    Customer Care Officer | A Leading TPA (Third Party Administrator) in Medical Insurance

    Employment:

    Full Time

    Duties and responsibilities:- Receive in-bound calls from customers and prospects through voice, fax, e-mail and web while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc.- Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where o- Provide high quality customer service by handling customer service requests as defined in the Call Center Operation Manual efficiently and accurately with relevant necessary documentation.- Provide first level support for all technical and functional queries related website and mobile application- Migrate customers to Alternative Distribution Channels including website and mobile application.- Handle customer complaints to the satisfaction of the customer within the defined authority limits and escalate more complex complaints where appropriate.- Continuously learn to keep up-to-date with changes and developments to services and procedures.- Handle light back office work related to follow-up and customer complaints.- Maintain confidentiality of the company’s customers and data.- Adheres to the assigned shift schedule and avoid any late attendance – Keep abreast with the latest changes to any of the company’s procedures and new policies.- Handle sudden rush of calls, stressful periods, and call volume pressure- The incumbent will need to solve customer problems, handle irate customers.- The incumbent will be dealing with customers from different languages, accents and cultures.

    Salary:
    AED
    4,500 to 6,000
    per month inclusive of fixed allowances.
    Additional benefits: Annual ticket, medical and life insurance

    – University degree in any discipline from a reputable university.- 1-2 years work experience in the Customer Service functions – Excellent oral and written communication skills.- Must be computer literate.- Excellent command of the English language, Arabic is a definite plus.- Should be a team player with an aptitude for customer service.- Highly decisive.- Must be service oriented.- Candidate must be tactful and discrete when dealing with clients and must be able to handle confidential information.- Ability to work under pressure.

    One of the leading “TPA” , Third Party Administrators in Medical Insurance ; a subsidiary of a fortune 20 Multi National Company , with extensive operation across GCC prospering over the last 18 years in facilitating our customers beyond their expectations in all services on par with global standards.

    We are committed in ensuring to provide high quality , superior, innovative and cost-effective business solutions in the areas of healthcare and insurance services and embrace the good will of being one among the best leading TPA’s in this region serving over 50 insurance companies , in administering their multiple policies as well as catering to self-funded schemes with both international and local policies amidst our stake holders.

    It is significant to share our accolades, that we serve more than 1.4 million members whilst administering over AED 4 billion worth of claims annually through a dedicated team of 700 + medical professionals in our talent pool from different parts of the world. We are partnered with a broad global network of over 4,000 health care providers in the region and always thrive to delight our customer through every service we provide remarkably.

    We believe in attracting dynamic , focused , self-motivated , professionals with industry expertise to join hands with us to move forward in a journey, which promises growth and career establishment as per each one’s skills and potential. More

  • 63 Shares129 Views

    in Job Posting

    Global Mobility Manager | Hays

    Employment:

    Full Time

    My client is a business leader in their field. They have a new requirement for a Global Mobility Manager to be based in Dubai. This role is a key hire to the business and someone who is a an experienced in Global Mobility. Please note that I can only consider candidates coming from a financial services or professional service background.

    – At least 5 years of global mobility experience – Someone who understands the UAE labor law – Someone who can act as a strong partner to the business- Someone who has moved candidates in and out of the UAE – Experienced with immigration and local visa processes – Team management experience required

    Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide.

    Our Middle East office was founded in December 2005, headquartered in Dubai UAE. We deal with clients in the UAE, Qatar, Oman, Bahrain, Saudi Arabia, and other key areas in the region. Our consultants sector-specific knowledge and unique understanding of the local market allows us to offer an exceptional level of service across all divisions.

    We currently recruit for roles in the following sectors: Accounting & Finance, Architecture, Banking, Construction & Property, Engineering, Healthcare, Human Resources, Information Technology, Logistics, Legal, Office Support, Oil & Gas, Life Sciences, Supply Chain & Procurement, and Sales & Marketing.

    As part of our continuing expansion, we have opened a dedicated Abu Dhabi desk to further assist with our client needs across the region. More

  • 100 Shares149 Views

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    Senior Integration Manager, Amazon Payments Services | Amazon.ae

    Employment:

    Full Time

    DESCRIPTIONJob summaryWe are looking for a Senior Integration Manager to to help us build and lead our Integration Engineering team, which plays a critical role for Amazon Payments Services organization.Amazon Payment Services (APS) is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to make it as easy as possible to make online payments for businesses with our simple, secure, and innovative payment services.Integration Engineers work closely with some of our largest and most complex merchants and partners to help them design, plan, execute and scale their integrations with Amazon Payment Services.This team’s overarching goal is consistently improving merchant experience and driving operational excellence according to Amazon’s Customer obsession philosophy. Their primary focus is to integrate a maximum number of merchants with our payment gateway in the least possible turnaround time while achieving the highest merchant satisfaction and quality results.Key job responsibilities· Recruit, develop, and lead a team of Integration Engineers based in Jordan and India.· Inspire, motivate, and enable individual development and promote career growth of the team.· Develop and execute both the long-term vision and strategy for the team and oversee day-to-day operations.· Partner deeply with Product and Engineering teams to build relationships and processes to better incorporate our largest and most complex merchants’ needs into our product development cycle.· Work closely with APS’s Business Development Team to validate technical requirements, design, and integrate solutions for our merchants during the sales process.· Work closely with APS’s Account Management, Operations, and Support Teams to help our merchants continue growing their business by providing technical integration guidance.· Lead the development of tools and scalable resources to ensure all merchants can successfully onboard to APS.

    BASIC QUALIFICATIONS· 5+ years’ people management experience of a technical team· A Computer Science degree B.E/B.Tech or equivalent and deep understanding of modern programming languages· A track record of building and leading a world-class integration engineering team.· Previous technical experience with APIs, distributed systems, databases, and developer tools.· Energy, enthusiasm, and passion for making our merchants successful· Ability to operate and execute in a highly ambiguous and fast-paced environment· Demonstrated Analytical ability, either in professional experience (data analysis) or education· Excellent written and oral communication, ability to express thoughts logically and succinctly.· Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environmentPREFERRED QUALIFICATIONS· Masters Degree in Computer Science or equivalent from reputed university· Previous experience working in a function related to e-payments and/or e-commerce at a payments processors or E-Commerce technology company

    Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More