Aurelia Butler

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    Audit & Assurance – Senior External Auditor | Deloitte & Touche (M.E.)

    Employment:

    Full Time

    Audit & Assurance – Jordanian Resources Center – Senior External AuditorWhen you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. You’ll understand that Deloitte is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).A career in Audit at Deloitte & Touche Middle East is a key link in the financial reporting chain, putting you in the position of trusted advisor to businesses across the region. Your people skills will be required for the latter, while your analytical mind will be another integral requirement for success. You will need the flexibility to implement our international audit approach while bringing to the fore your understanding of the complexities and unique circumstances of our clients and the business landscape across our diverse region. All this while adhering to the highest standards of independence, professional objectivity and technical excellence.Our PurposeDeloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.Our shared values guide the way we behave to make a positive, enduring impact:• Lead the way • Serve with integrity • Take care of each other • Foster inclusion • Collaborate for measurable impact• Working in the Jordanian Resource Center gives you great exposure to the UAE Market. During your tenure as a Senior in Audit & Assurance (JRC), you will demonstrate and develop your capabilities in the following areas:• Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually • Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls • Takes responsibility for understanding key statistics and industry matters about entity before engagement begins • Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. • Understands the structure of the group audit and for whom the referral instructions are intended • Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them • Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these • Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis • Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality • Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle • Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions • Understands that it is important to develop relationships beyond the finance function in order to better understand the entity’s business and apply professional skepticism • Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policiesLeadership Capabilities:• Builds own understanding of our purpose and values; explores opportunities for impact • Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent • Understands expectations and demonstrates personal accountability for keeping performance on track • Actively focuses on developing effective communication and relationship-building skills • Understands how their daily work contributes to the priorities of the team and the business

    • Degree in Accounting or related field. Graduate degree is desired. • 4+ years of experience in public auditing and accounting, preferably with Big Audit Firms. • Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues. • Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines. • International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA. • Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English). • Location Amman Jordan – Working on UAE Market • Can travel to UAE when needed

    Deloitte is the world’s largest and leading professional services firm, providing audit & assurance, consulting, financial advisory, risk advisory and tax and services to public and private clients spanning multiple industries, whether they are in the energy, communications, oil and gas, financial services, family businesses, healthcare, public or education sectors among others.

    With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte’s more than 250,000 professionals are committed to becoming the standard of excellence.

    Deloitte & Touche (M.E.) is a member firm of Deloitte globally and is the first Arab professional services firm established in the Middle East region Deloitte & Touche (M.E.) is a member firm of Deloitte Touche Tohmatsu Limited (DTTL) and is a leading professional services firm established in the Middle East region with uninterrupted presence since 1926 with 26 offices in 15 countries to date. What distinguishes Deloitte member firms in the Middle East is the global and regional expertise and know-how offered through specialized and highly knowledgeable talent. Deloitte aims to offer the best services to its clients through a team with more than 3,300 partners, directors and staff in the Middle East which guarantees effective communication with clients and a deeper understanding of their needs. It is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has also received numerous awards in the last few years which include best employer in the Middle East, best consulting firm, the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW), as well as the best CSR integrated organization.

    Deloitte drives progress. Our practices around the Middle East support clients become leaders wherever they choose to compete. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

    Our Purpose

    Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

    Our shared values guide the way we behave to make a positive, enduring impact:

    Integrity
    Outstanding value to markets and clients
    Commitment to each other
    Strength from cultural diversity More

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    Consulting, Business Development, Senior Manager | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAdvisorySpecialismAdvisory – OtherManagement LevelSenior ManagerJob Description & SummaryOur Consulting Business Development team supports PwC and its clients by developing sales strategies, executing tactics, and securing the resources required to close sales opportunities. As part of the team, you’ll be managing sales pursuits and the sales pipeline, helping the account team in identifying, qualifying and closing sales leads, and coordinating the utilisation of all account management methodology and business development tools.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    As a Senior Manager/Director within Consulting, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Support team to disrupt, improve and evolve ways of working when necessary.- Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.- Identify gaps in the market and spot opportunities to create value propositions.- Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.- Create an environment where people and technology thrive together to accomplish more than they could apart.- Promote and encourage others to value difference when working in diverse teams.- Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.- Influence and facilitate the creation of long-term relationships which add value to the firm.- Uphold the firm code of ethics and business conduct.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    EA for an International Professional Services Firm | RecruitMe FZE

    Employment:

    Full Time

    As a dynamic, driven Executive Assistant (EA), you will provide executive administrative support and production services for a team of Managing Directors and Partners taking full responsibility for the maintenance of a demanding schedule. Represent the company to all internal and external contacts in a manner consistent with the value statemement. EAs actively participate in office life, are flexible and willing to help fellow team members, and collaborate across functions. Responsibilities include:• Managing and maintaining busy outlook calendars highlighting potential conflicts, inputting travel data, conference calls, meetings etc.• Developing working relationships with external clients and their assistants to facilitate the information flow and scheduling process• Maintaining and developing working relationships with various support staff members to maintain information flow and scheduling process• Organizing and scheduling client and internal meetings and events; prepare logistics/equipment arrangements• Providing vacation cover to other Executive Assistants• Coordinating meetings, arranging conference calls, reserving conference rooms, organizing catering• Where appropriate preparing and circulating meeting agendas and materials, attend meetings, take and distribute meeting notes, follow up on action items• Providing administrative support to PA events: prepare invitation mailings, manage responses, arrange catering, venues and on the ground support• Organizing and maintaining online systems for PA • Managing client contacts for MSFT Dynamics• Organizing and maintaining electronic filing system• Preparing weekly timesheets and expense reports• Maintain highest level of internal and external confidentiality

    QUALIFICATIONS :• Strong service orientation:o Maturity and flexibility to work both independently and in cooperation with otherso High level of self-motivation and initiativeo Willingness to exercise good judgment and make decisions based on logic and common sense• Excellent organizational skills:o Ability to anticipate alternate solutions and be prepared with contingency plans as needed in a calm and efficient mannero Superior attention to detail and accuracyo Follow through/ownership of tasks to completiono Willingness to consistently check and double-check all aspects of MDP/P schedule (including travel, client meeting preparations and materials)• Ability to multi-task and complete a variety of projects in a fast-paced environment• Ability and willingness to work overtime on projects and tasks as required• Knowledge and experience of the Middle East and local practices• Proficient computer skills: Windows, Word, Excel, PowerPoint, Outlook• Organizational skills: ability to handle competing priorities and to work effectively in a• challenging, fast-paced environment• Service oriented, flexible, attentive to detail team player• Ability to respect all information as personal and confidential• Required a minimum of 4-5 years’ experience in a fast-paced environment

    RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

    Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

    What we do:

    Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

    We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved. More

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    Recruiting Analytics Associate for an International Professional Services Firm | RecruitMe FZE

    Employment:

    Full Time

    You will work closely with the Recruiting Lead and extended recruiting team to analyze recruiting data, generate meaningful business insights, and play an important role in analyzing and providing data for strategic planning and talent analytics. • Managing a centralized reporting center for standard monthly, quarterly, annual or organizational reports in alignment with team priorities• Collaborating with the core recruiting team to standardize new and maintain existing shared data elements, and to establish consistent data definitions for core recruiting systems• Engaging with stakeholders and senior leaders to understand their needs, priorities, and action on feedback to design regular and ad hoc reports to support recruiting priorities• Analyzing effectiveness and efficiency of recruiting processes and policies, e.g. effectiveness of various recruiting channels, interviewer capabilities, AI tools efficiency, etc.• Producing executive-quality quantitative analyses and interactive dashboards to enable stakeholders to spotlight patterns, trends, and formulate hypotheses• Analyzing external recruiting data, e.g. key talent sources for our main competitors and identify new data sources and methods to improve data mining and analysis

    • An undergraduate degree Information Technology, Computer Science, Business Administration, Statistics or Mathematics• Up to 2-3 years of relevant HR experience, preferably at a professional services firm• Strong project management skills• Experience developing reporting solutions in Business Intelligence tools (eg. Alteryx, Tableau) and working with database management systems• Experience in data governance practices• Experience implementing and using data management tools• Demonstrates ability to create a powerful and compelling vision, show enthusiasm, innovation, excitement, and passion for challenging organizational goals• Problem solving and oral/written/presentation skills to deliver informative presentations and reports• Strategic thinking and foresight in weighing various options and opportunities for long-term planning• Strong communication skills to manage conflicting priorities and to facilitate collaborative approaches• Ability to respect all information as personal and confidential

    RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

    Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

    What we do:

    Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

    We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved. More

  • 50 Shares119 Views

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    Director Recruiting | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Human Capital (HC)Management LevelDirectorJob Description & SummaryA career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.It takes talented people to support the largest professional services organisation in the world. Our Recruiting team works to identify and attract talent for PwC. You’ll focus on engaging the most qualified experienced candidates by building relationships with job seekers and candidates, while understanding the dynamic hiring needs of each business. Our team actively recruits for full time employees at all levels, from experienced to executive, as well as fixed term, contingent, and flexible talent and supports the internal movement process between roles.Job Purpose (the Challenge)To lead the Recruitment COE and drive the firmwide recruitment strategy to attract and hire the best talents to PwC. Lead the development and transformation of employer brand and candidate experience, assessment approach, processes and technology. As an SME, the lead will develop and enhance recruiter capability to enable the Line of Service (LoS) recruiting teams to operate effectively and to a consistently high standard. The lead will also oversee the delivery of the Recruiting Services for the Internal Firms Service functions ( IFS) and for Graduates and Interns across PwC Middle East, ensuring that all hiring demand is delivered on time with the best quality talent, whilst providing customers with an excellent experience of PwC Middle East (PwC). Key DeliverablesStrategic Leadership- Together with Lines of Service co-create the Talent Acquisition strategy for PwC Middle east. – Define the TA Operating Model, Performance Indicators and standards X- LoS for PwC Middle East – Define the needs for key elements of the Recruiting Platform – Technology, Brand, Assessment, Recruiter Capability. – Manage with key stakeholders and partners the delivery of changes needed to deliver the Strategy and Platform. – Drive continuous improvement of the strategy and platform. Recruiting Team Leadership (IFS,  Graduate Teams and COE teams)- Coach and enable the Recruiting Leads for IFS and Graduate and interns to deliver excellent service, including. – Business Engagement : partner with business leaders within LoS, understand needs, agree the hiring plan and translate this to effective recruiting solutions. – Recruiting Service : lead and manage the delivery of the recruiting service ensuring that all hires are best fit, on time and at optimal cost. – Customer Experience : ensure that all Business Leaders, Hiring Managers and Candidates have an excellent experience with PWC. – Diversity: implement programmes to ensure that all diversity objectives relevant to TA are achieved.  – Recruiter Performance : ensure that all recruiters are effectively loaded, follow process and deliver to the agreed standards and metrics. – Management Information : provide relevant and insightful MI to support operation of recruiting and communications to customers and stakeholders Stakeholder Management- Drive internal partnership with key PwC stakeholders (LoS Partners, Hiring Managers, HR, Procurement, Finance, Technology)

    Education & Experience- Approx. 10+ years’ experience in Talent Acquisition recruiting for large multinational companies, with complex operations ideally in the professional services sector or other project based consulting business environments.  – 5 plus years leadership experience managing people to deliver recruiting services internationally. – Proven ability to lead small teams to deliver recruiting services in complex and dynamic circumstances and deliver the agreed objectives. – Good understanding of the key elements of a Talent Acquisition Model and best practice. (Demand Planning, Policy & Process, Employer Brand, Candidate Sourcing, Assessment Models, Technology, Management Information). – Proven ability to drive change in Talent Acquisition model delivering measurable improvements in services to business. – Capable to engage and manage relationships with clients up to Partner level – Experience of working in dynamic and changing business scenarios. – Proven ability to lead teams across culture, inspire, motivate and to develop the capability and performance of their people. – Excellent spoken and written English. Skills- Strategic Thinker: able to set a strategy that connects to business objectives and translate this into deliverable tactics and plans – Leadership: able leading and motivating large and diverse teams, giving them clarity, inspiring them to the mission and developing their capability to deliver.  – Drive: results focused, action orientated, willing challenge the status quo to improve – Resilience: able to sustain, adapt and renew themselves during challenging or changing business scenarios – Emotional Intelligence (EQ ): able to empathize and connect with others understand their needs, engage and communicate with them to get the best result for everyone. – Integrity: evidences strong personal integrity and business ethics – Negotiation: able to lead, plan and execute complex negotiations ensuring optimal outcomes for all parties

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    IT Audit Senior Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelSenior AssociateJob Description & SummaryA career in our Risk and Security Controls practice, within Information Technology Risk Assurance services, will allow you to develop and apply strategies that help clients leverage enterprise technologies so they can get a higher return on their investment, mitigate risks, streamline processes, and find operational inefficiencies. We assist clients in understanding and challenging their current risk profiles and develop strategies to build digital confidence by embracing opportunities to stay competitive through building trust and resilience into their technology systems. We cover a wide range of disciplines, including risk evaluation, operational and strategic Information Technology processes, project governance, application implementation, data integrity, cyber security, and accounting/audit.Our team helps organisations analyse and assess the security environment and application of our client’s information technology systems. You’ll help develop strategies to increase the reliability of system outputs, enhancing systems security and integrity, and developing strategies for ongoing maintenance.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Use feedback and reflection to develop self awareness, personal strengths and address development areas.- Delegate to others to provide stretch opportunities, coaching them to deliver results.- Demonstrate critical thinking and the ability to bring order to unstructured problems.- Use a broad range of tools and techniques to extract insights from current industry or sector trends.- Review your work and that of others for quality, accuracy and relevance.- Know how and when to use tools available for a given situation and can explain the reasons for this choice.- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.- Use straightforward communication, in a structured way, when influencing and connecting with others.- Able to read situations and modify behavior to build quality relationships.- Uphold the firm’s code of ethics and business conduct.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    EUC Junior Associate – 6 Month Contract | Chalhoub Group

    Employment:

    Full Time

    Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. What you will be doing • Monitoring your ticket queue in Service Now, prioritizing & keeping users updated, fixing users issue or passing it on the relevant resolver team where necessary• To own the progress of the support call from inception to resolution and keep customers informed of the progress of their reported incident and requests.• Ensure that incidents and requests are handled according to Chalhoub EUC (desktop support) SLA’s• Guarantee that the end to end ownership of issues is managed to the satisfaction of the customer.• Maintain a close working relationship with the other resolver teams• Priorities & escalate incidents and problems based on the business impact and reported problems.• Regularly report the current status of the support operation• Work on call as part of a rota when required

    What you’ll need to succeed • Exp. 0-1 year “Fresh graduates are accepted”• Bachelor’s degree in Computer science or MIS• Very good English command “written & oral”What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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    Global Account Manager | Ernst & Young

    Employment:

    Full Time

    In our business, we are passionate about our people who are inspiring excellence in how we engage with our clients and applying solutions to build a better working world. As an Account Manager, you will be given a group of our important core clients, to support our business in ensuring that we deliver only the best. The opportunity As part of the primary account team, reporting to the regions Business Development Leader and with close connection to some of EY’s senior leaders, your time will be focused on activities to enable achievement of objective around account satisfaction, administration, and management. Responsible for implementing global account activation strategy and planning in collaboration with account leadership in the region. The Account Manager will work with the Global Client Service Partner (GCSP), Business Development Leader (BDL) and Client Executive (CE) to drive global account activation; sales and program management; and account communications and administration. The Account Manager ensures that all locations and Service Lines (SL) of the firm are actively engaged around our largest, most complex global accounts and that we deliver Exceptional Client Service (ECS) in all internal and external encounters. Key responsibilities – Implement global Account Activation strategy, methodology and processes at Account level – Support account strategy working with account leadership and drive global execution of account plan – Support service line planning activity and account integration and prepare for and facilitate account meetings – Responsible for follow-up on account actions by tracking progress against deadlines and driving activity – Proactively liaise with account team members to drive account actions and initiative – Understand both the client’s business agenda and EY services to enable leveraging the global EY network to connect our clients to the right people – Manage and own the annual global revenue planning process – Own and Coordinate the Client Relationship Management (CRM) process – Manage the account pipeline process and drive discipline across global team – Coordinate the pursuit process for opportunities, working closely with key partners – Identify EY thought leadership and insights to be shared with the client – Serve as subject matter expert for all information related to the account – Manage Off-shore Account Coordinators- overseeing pipeline management, financial analysis, sales cycle support, client research, plan management, reporting, performance, and documentation management – Understand and define decision-making requirements to engage in designing and altering customized account report requirements – Monitor, analyze and highlight key operational performance with recommended action and resolution – Monitor the account new business development costs for local and global chargebacks – Provide admin support for account meetings scheduling and any other administrative tasks – Lead connectivity of Account Managers/Coordinators locally and around the globe sharing best practice across EY account network – Set and manage expectations with account stakeholders – Maintain a compliant status of all account threshold and processes to meet stakeholder requirements – Identify and drive the processing of account structural changes in the systems to maintain the account reporting integrity

    Skills and attributes for success – Strong knowledge of account management processes and tools – Excellent written, verbal, and presentation skills, including strong command of English and Arabic. – Strategic thinking and excellent Excel and data analytical skills – Strong attention to detail and sound organizational skills; ability to manage multiple priorities simultaneously – Proactive action items/follow-up, input/ideas, and account teaming – Strong leadership and collaboration with onshore and remote teams – Flexible and resilient to changing priorities To qualify you must have – A bachelor’s or post-graduate degree (emphasis in Marketing or Business preferred) or equivalent relevant experience – 8+years of account management or similar relevant experience, ideally gained within a global multinational company – Professional Services experience preferred but not essential – Must have excellent proficiency in English and Arabic writing, speaking, and presenting skills. – Demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization – Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail What we look for We are looking for people who can combine, great listening skills, collaboration, influencing and commercial acumen. Being able thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality and show passion for your work will set you up for success. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More