More stories

  • in

    Audit Intern | Grant Thornton

    Employment:

    Internship

    Job Responsibilities Include:• Reviewing and auditing business transaction cycles including cash, treasury, capital expenditures, and other income and expenses• Researching audit issues, utilizing electronic data bases, and review-tracking financial information utilizing audit related software• Identifying, assessing, and informing senior staff members of audit related issues• Collaboratively working with client team members while building rapport and strong client relationships• Working closely with staff, managers, and partners on all phases of the project

    Skill Requirements:• Excellent analytical, communication (written and verbal) and interpersonal skills• Strong technical aptitude and skillset• Demonstrated project management skillset including project planning and time management• Ability to work efficiently and effectively in a complex team environment

    Grant Thornton UAE is a member firm within Grant Thornton International Ltd. Grant Thornton UAE has been providing assurance and advisory services to growth oriented, entrepreneurial companies which are based in all markets and industries since 1966.

    The extensive local and regional knowledge gained through the years has supported the development of the firm’s reputation for providing a distinctive client service to its local, national and international client base.

    The firm adopts best in class international tools, methodologies and independence/ risk management standards across all service lines in order to ensure the service provided is to the highest technical, professional and ethical standards for the benefit of all its clients.

    The firm’s mission is to be the adviser of choice to dynamic businesses, whilst being known as a bold and positive leader in its chosen markets. More

  • in

    Data Engineer | Global Hotel Alliance (GHA)

    Employment:

    Full Time

    · Production support and maintenance of data systems and processes· Design and create data models based on various business requirement· Create database objects such as tables, views to build data proof-of-concept projects· Design packages related to the extraction, transformation and loading (ETL) process using Oracle PL/SQL· Reviewing query performance and optimizing code· Creating table indexes to improve database performance and apply appropriate index maintenance· Responsible for data profiling as well as SQL and database tuning / optimization· Analyze the client requirements and design technical solutions based on those requirements· Execute testing and implementation strategy, conduct appropriate functional and performance testing to identify and resolve process bottlenecks and data quality issues· Leverage self-service visualization tools to provide actionable insights into key business performance metrics· Develop applications from ground up using modern Analytics and BI platforms· Ensure code security, integrate continuously and ship code into our cloud Production environments· Participate in development and creation of a new enterprise data warehouse· Ability to grasp new technologies, quantitative methods and advanced analytics rapidly as needed to progress varied initiatives

    · Bachelor’s Degree in Computer Science (CS), Information System (IS), Management of Information System (MIS), Statistics, Analytical Finance, etc.· 2-4 years of practical experience with SQL technologies or ETL platforms as well as creation of stored procedures· Ability to write & troubleshoot SQL code & design stored procedures, functions, tables, views, indexes, & constraints· Excellent communication and analytical skills· Ability to work in team environment and client interfacing skills· To be successful in the role you will need to be intellectually curious, detail-oriented, open to new ideas, and possess a strong aptitude for visualization best practices and analytical methods.· Knowledge of scripting languages such as Python, JavaScript, shell scripts, and TensorFlow is a plus.

    Global Hotel Alliance brings together a unique collection of independent hospitality brands for GHA DISCOVERY, a multi-brand loyalty programme leveraging a shared technology platform. Through membership in GHA, hotel brands expand their global reach, drive incremental revenue by sharing customer data, and reduce dependence on third-party channels, all while maintaining management independence and individual positioning.

    GHA represents a collection of 35 brands with 500 hotels in 85 countries serving more than 11 million members. The award-winning GHA DISCOVERY programme generates approximately $2 billion in revenue and over 8 million room nights annually. More

  • in

    Financial Risk Management – Consultant – SAS Programmer | Deloitte & Touche (M.E.)

    Employment:

    Full Time

    Financial Risk Management – Consultant – SAS Programmer – PakistanWhen you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche Advisory Saudi Limited.You’ll understand that Deloitte is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).A career in Risk Advisory is all about the challenge of helping our clients manage risk and uncertainty, from the boardroom to the network. The spectrum of risk is broad, and our core competencies encompass control assurance, internal audit, corporate governance consulting, risk management, regulatory consulting, and IT security services. To be a Risk Advisory professional with Deloitte & Touche Advisory Saudi Limited to learn and grow and to tailor a career to your needs.Our PurposeDeloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.Our shared values guide the way we behave to make a positive, enduring impact:• Lead the way• Serve with integrity • Take care of each other • Foster inclusion• Collaborate for measurable impactDuring your tenure as a Consultant in Financial Risk and Regulatory Advisory, you will demonstrate and develop your capabilities in the following areas:• Brand Building: To proactive contribute towards strengthening Deloitte’s brand. • To proactive seek opportunities and identify areas of enhancement to add value to our clients. • Business Development: Working on practice initiatives, and collaborating with teams to develop technical proposals.• People and Practice Management: To participate with other team members on multiple people and practice initiatives.• Responsibilities: Understand Deloitte’s core values. Adherence to code of conduct and other Deloitte policies. • Daily communication’s with senior team members and peers• Work under pressure, on multiple tasks. Addressing requirements and tasks raised by senior team members. • Understanding and Adherence to Quality and Risk Management requirementsLeadership Capabilities:• Builds own understanding of our purpose and values; explores opportunities for impact. • Demonstrates strong commitment to personal learning and development, acts as a brand ambassador to help attract top talent• Understands expectations and demonstrates personal accountability for keeping performance on track• Actively focuses on developing effective communication and relationship-building skills • Understands how their daily work contributes to the priorities of the team and the business

    Qualifications:• Bachelors/ master’s in finance, from a reputable university.• Experience working with SAS Analytics Pro, SAS Enterprise Guide• Proficient in writing SAS codes at least Base SAS, SAS Reporting, SAS STAT, SAS Macros • Experience in building SAS datasets, SAS macros, templates and utilities for data cleaning and reporting.• Develop SAS coding and table templates for preparing, processing and analysing clinical data.• Utilize SDTM guidelines to build datasets.• Write SAS programs to generate tables, listings, and figures and analysis datasets.• Identify and edit checks per the data validation plan or data management plan.• Validate the programmed analysis datasets, tables, listing and figures.• Perform analyses defined in the statistical analysis.• Good communication and presentation skill• Perform quality control on final reports.• Establish monitoring of data transfers for ongoing trials to identify study conduct or data quality issues.• Willing to travel to Riyadh, KSA• At least 3 years of relevant experience in Banking, Consulting or Professional Financial Services industry.• Base Location/ Work Location – Pakistan

    Deloitte is the world’s largest and leading professional services firm, providing audit & assurance, consulting, financial advisory, risk advisory and tax and services to public and private clients spanning multiple industries, whether they are in the energy, communications, oil and gas, financial services, family businesses, healthcare, public or education sectors among others.

    With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte’s more than 250,000 professionals are committed to becoming the standard of excellence.

    Deloitte & Touche (M.E.) is a member firm of Deloitte globally and is the first Arab professional services firm established in the Middle East region Deloitte & Touche (M.E.) is a member firm of Deloitte Touche Tohmatsu Limited (DTTL) and is a leading professional services firm established in the Middle East region with uninterrupted presence since 1926 with 26 offices in 15 countries to date. What distinguishes Deloitte member firms in the Middle East is the global and regional expertise and know-how offered through specialized and highly knowledgeable talent. Deloitte aims to offer the best services to its clients through a team with more than 3,300 partners, directors and staff in the Middle East which guarantees effective communication with clients and a deeper understanding of their needs. It is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has also received numerous awards in the last few years which include best employer in the Middle East, best consulting firm, the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW), as well as the best CSR integrated organization.

    Deloitte drives progress. Our practices around the Middle East support clients become leaders wherever they choose to compete. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

    Our Purpose

    Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

    Our shared values guide the way we behave to make a positive, enduring impact:

    Integrity
    Outstanding value to markets and clients
    Commitment to each other
    Strength from cultural diversity More

  • in

    Consulting – MERC – R&Q – Manager | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismOperationsManagement LevelManagerJob Description & SummaryConsulting R&Q plays a key role as an enabler in supporting Middle East Consulting (“Consulting”) to achieve its strategy. Our Consulting practice has grown significantly on the back of an increasing number of multi-million-dollar, multi-territory, technology enabled transformation projects. Increasing use of contingent workforce, lower cost network firms and service delivery centres and more innovative commercial models have added complexity and increased contractual and delivery risk. Furthermore, our clients’ expectations about what we are responsible for often exceed our contractual responsibilities, which needs careful management. Our engagement teams need close guidance and support from trusted advisers in R&Q to manage these risks while protecting our reputation and brand.We support Consulting project teams throughout the entire engagement lifecycle from bidding through contracting and on into delivery, taking a partnership approach to work alongside and collaborate with partners and teams. We have been continuously upskilling and growing our team and are now looking for experienced business professionals to help us continue to support the business.We are looking for experienced professionals at Manager level who are solutions-focused, skilled at building relationships, enjoy being at the heart of change and want to be part of a relevant, cohesive, vibrant and growing team.  Role Responsibilities- Acting as the first point of contact for queries from consulting engagement teams, providing timely and solution-focused pragmatic advice. – Supporting the pursuit of large scale transformation opportunities, working alongside the engagement and Consulting leadership and other risk management functions. – Negotiating with clients on contracting challenges, with support from our legal counsel and senior stakeholders in the business. – Participating in internal governance forums for  high value and higher risk engagements to support teams to manage contracting and delivery risks – Participating in special projects to deliver the continuous change that is needed to improve the quality outcomes and profitability of Consulting.  – Delivering training to partners and staff across Consulting, including one-to-one sessions and seminar-based training. – Building trusted relationships across Consulting and other support teams, acting as a dedicated business advisor to Partners and Directors. – Coaching new joiners and junior team members.

    Key Requirements- Interest in understanding the types of risks Consulting faces – reputationally, financially, permissibility of services – and how these are mitigated or managed by the firm. – Be a self-starter who is proactive and flexible and has a positive attitude – Ability to provide pragmatic advice, whilst protecting the firm by understanding the importance of the firm’s ‘red lines’. – Be able to work both independently and as a team, with good project management skills, able to prioritise and manage multiple projects at a time while working to agreed deadlines. – Be creative and willing to think of new and innovative approaches to our work. It would be desirable for you to have: – Experience of working in a Consulting/ advisory client facing role preferably on large technology enabled transformation programmes – Experience of implementation/governance of enterprise applications such as SAP S/4 HANA, Oracle EBS/Fusion, Salesforce Customer 360 , Microsoft Dynamics 365 will be an advantage – Experience of working in risk management in a Big 4 environment Communication:- The individual must be bilingual and proficient in English and Arabic. – Be a clear, effective and self confident communicator who can adapt their style for different audiences and across multiple channels. – Have an ability to influence and communicate clearly and with self-confidence to all levels of partners and staff, including at the most senior levels.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

  • in

    Client Engineering – DevOps / Cloud Engineer | IBM Middle East

    Employment:

    Full Time

    Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities As a Cloud Engineer you understand the nuances of different Cloud solutions (hybrid, public, private, multi-cloud, on premise) and implications for solution design. You recognize the relationship among various technologies and architectures and how they contribute to an overall solution. You develop a deep interpretation of complex large scale multi-region solutions that are utilizing multiple independent life cycle microservices. To be successful in this role you: * Employ IBM’s Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability; ensure that the implemented solutions are unit tested and ready to be integrated into their product * Demonstrate a growth mindset and continuous learning; stay current on IBM strategy and offerings with understanding of technical principles of Docker and Kubernetes * Demonstrate strong analytical, problem solving and troubleshooting skills combined with keen desire to develop quality code in an Agile process * Design, code, and test innovative component-level solutions in areas such as cloud foundation, cloud services, cloud management applications, machine learning, computational linguistics, natural language processing and security applications * Use DevOps practices and methods to plan and create software applications

    Required Experience* 5+ years of hands-on experience in Kubernetes and Cloud Platforms, Agile Integration, API Management, Application Modernization, and DevOps. * 3+ year of hands-on experience in building cloud-native solutions based on containers (Docker, Kubernetes, Red Hat OpenShift, or others) * 2+ years of hands-on experience in developing / deploying / operating solutions on AWZ, Azure, IBM Cloud, or Google Cloud. * 3+ years hands-on experience in common development frameworks (Spring, ReactJS, AngularJS, NodeJS, Ruby) and programing languages (Java, Python, JavaScript, Go) * Experience in implementing various microservices patterns (Circuit breaker pattern, bulkhead pattern, back-end for front-end patterns, cache aside patterns, etc.) * 2+ years of hands-on experience building and deploying APIs (RESTful, etc.) * Hands-on experience of designing and implementing cloud solutions that implement CI/CD best practices (DevOps, DevSecOps, and/or GitOps) * Broad understanding of both public cloud and on-premise infrastructure (network, storage, security, edge) and infrastructure orchestration. * Knowledge and practical experience of application platforms both traditional and cloud native. * Understand where modernization can be used across applications, integration, data, infrastructure and practices to inflict positive impact for the business and to recognize the patterns that work and the pitfalls to avoid. Preferred Experience* Cloud Certification in for at least one hyperscaler (AWZ, Azure, IBM Cloud, or Google Cloud) * Certification in one of the Container Platforms (Kubernetes, OpenShift, Tanzu, Rancher) * Experience in implementation, troubleshooting, upgrading and managing Red Hat OpenShift and IBM Cloud Paks * Experience in OpenStack, Terraform, Ansible * 8+ years of experience as a Cloud Engineer Required Technical and Professional Expertise * 5+ years of hands-on experience in Kubernetes and Cloud Platforms, Agile Integration, API Management, Application Modernization, and DevOps. * 3+ year of hands-on experience in building cloud-native solutions based on containers (Docker, Kubernetes, Red Hat OpenShift, or others) * 2+ years of hands-on experience in developing / deploying / operating solutions on AWZ, Azure, IBM Cloud, or Google Cloud. * 3+ years hands-on experience in common development frameworks (Spring, ReactJS, AngularJS, NodeJS, Ruby) and programing languages (Java, Python, JavaScript, Go) * Experience in implementing various microservices patterns (Circuit breaker pattern, bulkhead pattern, back-end for front-end patterns, cache aside patterns, etc.) * 2+ years of hands-on experience building and deploying APIs (RESTful, etc.) * Hands-on experience of designing and implementing cloud solutions that implement CI/CD best practices (DevOps, DevSecOps, and/or GitOps) * Broad understanding of both public cloud and on-premise infrastructure (network, storage, security, edge) and infrastructure orchestration. * Knowledge and practical experience of application platforms both traditional and cloud native. * Understand where modernization can be used across applications, integration, data, infrastructure and practices to inflict positive impact for the business and to recognize the patterns that work and the pitfalls to avoid.Preferred Technical and Professional Expertise * Cloud Certification in for at least one hyperscaler (AWZ, Azure, IBM Cloud, or Google Cloud) * Certification in one of the Container Platforms (Kubernetes, OpenShift, Tanzu, Rancher) * Experience in implementation, troubleshooting, upgrading and managing Red Hat OpenShift and IBM Cloud Paks * Experience in OpenStack, Terraform, Ansible * 8+ years of experience as a Cloud Engineer

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

  • in

    IS HCM Techno-Functional Manager | British Company With An Expanding Office In Dubai

    Employment:

    Full Time

    Our client is an expanding Hotel chain with an excellent reputation.We are looking for an experienced IS HCM Techno-Functional Manager to be based in Al Khobar, Saudi Arabia.JOB SUMMARYDesign, configure, and implement client requirements with respect to Oracle HCM implementation based on best practicesJOB RESPONSIBILITY & TASKS• Gather, analyse, and issue end user and functional requirements• Issue solution design documents• Set up and implement all HCM Modules on Oracle E-Business Suite• Analyse and develop reports using Oracle development and reporting tools• Develop and maintain functions, procedures, and packages• Design and set up data integration between Oracle E-Business Suite and other systems • Develop BI dashboards based on functional requirements• Document configurations and implementations for an effective knowledge transfer process• Train and guide the HCM team to ensure high productivity and performance• Support users and ensure all issues and requests are solved efficientlySKILLS• Experience in the implementation of Oracle E-Business Suite HCM modules• Experience in Qlik Sense BI tool is a plus• Excellent communication and customer orientation skills• Excellent analytical and troubleshooting skills, and utilization of Oracle Support service request

    ESSENTIAL REQUIREMENTS• Bachelor/ Master’s degree in Computer Science or equivalent• Certificate in Oracle HCM is a plus• 5 to 7 years of experience in a related field• Good knowledge in AME• Expert in Oracle tools (Forms Builder, Report Builder, Workflow Builder, BI Publisher, APEX, OAF)• Expert in SQL and PLSQL, and using database tools (PLSQL Developer, Toad)• Open to Saudi nationals only

    British Company with an expanding office in Dubai. More

  • in

    IT Audit – Senior Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAssuranceSpecialismAssuranceManagement LevelSenior AssociateJob Description & SummaryA career in our Risk and Security Controls practice, within Information Technology Risk Assurance services, will allow you to develop and apply strategies that help clients leverage enterprise technologies so they can get a higher return on their investment, mitigate risks, streamline processes, and find operational inefficiencies. We assist clients in understanding and challenging their current risk profiles and develop strategies to build digital confidence by embracing opportunities to stay competitive through building trust and resilience into their technology systems. We cover a wide range of disciplines, including risk evaluation, operational and strategic Information Technology processes, project governance, application implementation, data integrity, cyber security, and accounting/audit.Our team helps organisations analyse and assess the security environment and application of our client’s information technology systems. You’ll help develop strategies to increase the reliability of system outputs, enhancing systems security and integrity, and developing strategies for ongoing maintenance.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Use feedback and reflection to develop self awareness, personal strengths and address development areas.- Delegate to others to provide stretch opportunities, coaching them to deliver results.- Demonstrate critical thinking and the ability to bring order to unstructured problems.- Use a broad range of tools and techniques to extract insights from current industry or sector trends.- Review your work and that of others for quality, accuracy and relevance.- Know how and when to use tools available for a given situation and can explain the reasons for this choice.- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.- Use straightforward communication, in a structured way, when influencing and connecting with others.- Able to read situations and modify behavior to build quality relationships.- Uphold the firm’s code of ethics and business conduct.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

  • in

    Senior Consultant to Director, Business Design | Ernst & Young

    Employment:

    Full Time

    In a world of dramatic and fast-paced change, the ability to retain existing customers and attract new ones is critical. As a Business Transformation professional, you’ll provide clients with a strong analytical framework to transform their sales and drive sustainable growth. Joining one of our high-performing, globally integrated teams, you’ll work closely with our clients’ marketing, sales, and customer service functions, helping to ensure they interact effectively with their customer base. Through our structured learning and development program, you’ll develop the skills, knowledge, and experience to help grow our clients’ businesses. And with a network that stretches across the world, you’ll gain unparalleled insight and experience from different geographies and sectors. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The opportunity:We are looking for Business Design Consultants at various levels (Senior Consultant/Manager/Senior Manager/Director) to join our leading Business Design Consulting team. Our consultants are leaders in, and passionate about helping our clients design and deliver new Customer Experiences. They are smart, switched on and bring a strategic, creative, and analytical mindset. Above all they want to make a real difference to our client’s business and their customers. Our Business Design Consultants lead our project team’s day to day and work closely with our clients to lead, inspire and influence thinking within the project. They are expected to coach and develop their team members and are responsible for the delivery of complex workstreams and solutions. They deliver impactful when presentation, and have experience in leading client workshops, design sessions and/or customer research clinics. They are comfortable working with a level of ambiguity and at a fast pace in a dynamic environment. Our Business Design Consultants enjoy working on varying projects and are open to learning about new industries and new cultures. They work across the project lifecycle from CX strategy through to CX design and execution. They deliver outstanding service to our clients and in do so in a way which helps achieve our purpose of “build a better working world”. Your key responsibilities:- Lead complex CX workstreams comprising a mix of EY and client’s resources, with overall accountability delivering the expected outcomes to quality, time, and budget – Ability to build a highly collaborative, high performing team environment – Coach and mentor junior team members – Ability to identify and address client needs, and lead client discussions and meetings and workshops – Lead in the design and implementation of customer-centric solutions that provide measurable impact to clients – Design customer journeys in various client sectors, identify experiential pain points, delights and CX capabilities – Contribute to the development of the Business Design practice i.e. support industry events, thought leadership and development of new tools and methods

    Skills and attributes for success:- Strong analytical and problem-solving skills – Strong drive to excel professionally, and to guide and motivate others – Advanced written and verbal communication skills – Dedicated, innovative, resourceful, analytical, and able to work under pressure – Foster an efficient, innovative, and team-oriented work environment To qualify for the role, you must have:- A bachelor’s or master’s degree with (2-5 years for Senior Consultant/Assistant Manager, 6+ years for Manager, 8-10 years for SM and 12+ years for Director) of working experience in a customer-facing and problem-solving capacity. Preferably with experience in a business consulting role in a leading consultancy firm, designing or delivering customer journeys in the market. – Familiarity with customer-centric trends, best practices, and technology solutions. Some fundamental experience in at least one of the competencies: customer research and insights, design, sales and marketing, customer services operations and channel engagement would be helpful Some experience in the design or delivery in at least one or more of the following competencies: – Customer research and Insights – Human-centered Experience Design and Measurement – Sales and Marketing – Customer Services and Engagement – Recognized digital platforms and enabling technologies i.e. CMS, CRM Ideally, you will also have:- Sector-specific customer experience knowledge – Knowledge in Agile and/or traditional project management – Knowledge in product management and development lifecycle – Knowledge in Design Thinking, UI/UX What we look for:Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you. What working at EY offers EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer: – Support, coaching and feedback from engaging colleagues – Opportunities to develop new skills and progress your career – The freedom and flexibility to handle your role in a way that is right for you About EY As a global leader in assurance, tax, strategy & transaction, and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now!

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More