Aurelia Butler

Employment:

Full Time

IT Application Support Professional (IT Healthcare)A reputed Healthcare IT Company in Dubai is Looking for IT Application Support professional having experience 3rd party Application Support and Analysis:Responsibilities- Serving as the first point of contact for IT support within the organization- Installing, configuring and maintaining software and hardware components of computer and network systems- Diagnosing and troubleshooting software and hardware issues- Repairing and replacing damaged computer and network components- Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software- Supporting people whenever they encounter challenges with computers and network devices- Set up new users’ accounts and profiles and deal with technical issues on Microsoft Teams and other various platforms

Requirements- Previous working experience as IT Healthcare Support for 3-4 years- 3rd Party Application Support and Analysis Experience in Healthcare Industry- Degree in Computer Science, engineering or similar relevant field- Problem solver and attention to details- Excellent communication and interpersonal skills- Outstanding organizational and time-management skills- Hands on experience with diverse computer systems and networks- In depth knowledge of apps and programs typically used in an office environment

Najma Human Resources and Training Consultancy, is committed to professional service in Human Resource and Training.

Najma, has been operating successfully since 1997 and has been offering consultancy service to a number of reputed organizations in the Middle East, Eastern Europe and Africa. More

Employment:

Full Time

echnology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.EY Technology supports our technology needs through three business units:Client Technology – focuses on developing new technology for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidlyEnterprise Technology (ET) – ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience.Information Security (Info Sec) – Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.The opportunity As part of Enterprise Technology, the On-site Technology Support’s mission is to help our customers fulfil their purposes and contribute to building a better working world by providing a fit for purpose support service.The On-site Technology Support Specialist provides this support to customers within the country or site by performing multiple technology support activities. This professional demonstrates ability to prioritize tasks, working with multiple software and hardware technologies, in a fast-paced environment.Your key responsibilities – Facilitate and support the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware). – Facilitate and support the provisioning and deprovisioning processing, including setting up of hardware/software for new hires, and receiving hardware from separating employees. – Assist with (or coordinate) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents. – Resolve incidents associated with firm-standard end user software and hardware, including mobile/hand-held technologies. Identify sources and trends of technical problems to prevent future occurrences. – Under minimal supervision, provide after-hours service for escalated issues and tasks from the Service Desk or supervisor. – Perform asset management activities (procurement, receipt, inventory, tracking, distribution, etc.) as assigned and in accordance with firm policy and EY Technology process. – Assist with off-site technology support for firm sponsored functions/meetings. – Assist with IT tasks related to office moves, buildouts and relocations. – Work effectively as “remote hands” for other EY Technology functions, such as Telecommunications and Hosting. – Maintain a thorough understanding of EY Technology’s organization and service offerings in order to identify how best to address end user technology needs and incidents. – Understand the Firm’s business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnel – The role receives direct oversight from a supervisor with regular contact to assign and monitor activities

Skills and attributes for success – Effective analytical skills are required to address end-user incidents escalated from the service desk or offered by end user on walk-up issues. – Decision making responsibilities are generally limited to addressing a single end-user issue; ability to be able to prioritize incidents being worked on and communicate those priorities to end users as necessary. – A Bachelor’s degree or equivalent work experience is desirable To qualify for the role you must have – Excellent communication, interpersonal, organizational, and time management skills. – Excellent customer service attitude. – Ability to liaise and work effectively with all levels of end users and IT personnel. – Ability to communicate effectively with supervisor and peers. – Approximately 2-4 years of experience in end user technology support What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:- Support, coaching and feedback from some of the most engaging colleagues around – Opportunities to develop new skills and progress your career – The freedom and flexibility to handle your role in a way that’s right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Build your legacy with us. Apply now

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

Employment:

Full Time

Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities Account Technical Leader works hand-in-hand with the client to build and execute an IBM Client Technical Strategy (CTS) that is based on the client’s business and technical challenges, strategies, and priorities. The Account Technical Leader is responsible for showcasing IBM and IBM Technology to the client. They have a deep and strong POV and are the leading advocate for the Technology Decision Points. Through the Client Technical Strategy and the Technology Decision Points, they land and expand the IBM Sales Plays in support of winning Hybrid Cloud Platform. They are the leader of the technical POV and technical engagement with the client. – Direct leadership and ownership of the client experience of IBM Technology. – Defining client use cases from their CTS, engaging the customer on co-creation, defining the architecture, and engaging IBM Client Engineering and CSM directly with the client for Workshops, MVPs, and deployment – Direct engagement with IBM Labs and Research to showcase innovation, technology roadmaps, product feedback, etc. – Fostering direct relationships with developers, researchers, support resources with our clients- Strategic Innovation; Influences the client’s innovation agenda, bringing an outside-in perspective and recommending disruptive technologies and approaches to scale new value capture- Industry and technology Expertise; Deep understanding of the industry trends and industry architectures and stays current on IBM technology, strategy and offerings in the industry

Required Technical and Professional Expertise – Strong Software Architecture Skills with a POV on Technology Decision Points – Commands respect through current technique skills (e.g., Garage method, DevOps, Design Thinking) – Consultative selling skills – Deep skills in Data, AI, Automation, Security etc solutions – Strong inter-personal, networking and relationship building skills for deep client relationships with key IT influencers – Industry knowledge sufficient to translate the client strategy into IBM initiatives – Understand how to lead, coordinate, and leverage Technical resources: – Technical pre-sales to drive demand and deal progression – Client Engineering to drive demand – CSMs to drive deployment and consumption Preferred Technical and Professional Expertise – TOGAF certification – MNC experience

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment:

Full Time

Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. This is a fantastic opportunity for a Scrum Master to join a leading retail group in the middle east, working as part of the Technology team. The candidate will work in the Mulesoft integration engineering team to guide the development of Mulesoft services for products in the team which include Salesforce, OMS, WMS, ERP and any other technology platforms in the enterprise. This role includes working with senior stakeholders within the business to understand customer requirements and plan the portfolio of delivery accordingly. What you will be doing – Partner with the delivery teams to create lead and inspire their products – Work closely with stakeholders and project owners to collect business objectives and requirements to clearly define, document and scope products, projects and initiatives – Establish project timelines and matrices, determine assignments and follow up to ensure that obstacles are mitigated, and progress is on-going – Ensure that planning meetings, daily updates, customer reviews and retrospective meetings are held consistently and are run effectively – Facilitate internal team coordination, mitigating blocks and achieving results from other teams and vendors – Work to overcome obstacles to success and build collaborative relationships with other teams – Create backlogs in Jira, functional specifications, workflows and document requirement changes – Work across departments to ensure that all stakeholders have input into the final product – Lead project status meetings and provide project status updates – Assist the Technical Lead Architect in determining best practices for team resource planning and utilization – Triage related production support incidents and implement solutions to common issues. – Build and maintain detailed documentation for the services and processes – Modify/update documentation prepared by others – Be able to function under tight deadlines – Work with 3rd parties and offshore development teams to deliver changes to the services and products

What you’ll need to succeed – Experience in Scrum agile methodology is a must – Experience in Mulesoft is preferred – 3+ years of experience in Agile project management overseeing the management and implementation of customer facing solutions such as web sites, mobile, web applications, or enterprise software – 2+ years in analyst or technical writer role writing requirements, managing changes to requirements, creating user guides and training materials as well as release notes – Detail-oriented with excellent organization, communication and follow-up skills – Demonstrated experience in working with vendor/professional services engagements – Excellent presentation and communication skills and ability to speak to senior level clients – Knowledge of the entire SDLC process is required and Agile methodologies – Critical thinking and multi-tasking skills are a must – Must be proficient in English for reading/writing and conversation – Experience in the development of process and procedure documentation, user guides and training materials – Expert knowledge of Jira or alternative Agile tooling – Experience in a fast-paced Agile environment – Ability to be self-driven and execute projects with minimal management oversight – Certificate in Agile Scrum Master a plus What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

Employment:

Full Time

Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities * Drive Cloud platform Sales across his/her territory, including pipeline generation, customer workshop, utilization follow up, Partners recruitment and support, * Drive key customer engagement ensuring full understanding for our offering and help customers to utilize it, * Develop strong, productive relationships across peer organization that further our business objectives * Manage complex projects and programs while demonstrating exceptional business judgement * Demonstrated competency in the areas of group collaboration, analytical thinking and strategy * Work with local partners to grow IBM market share * Working with local and global SI to utilize IBM cloud platform in their projects * Increase Redhat openshift awareness and usage as the recommended multicloud development platform * Help to define broader market development themes, strategies and mental models for incubation and innovation.* Help drive enable the team to drive new market development efforts in emerging areas by working with leaders across different line of services and Sales within IBM.

Required Technical and Professional Expertise * 5 – 10 years of experience in a customer facing sales role, preferably with large Enterprise and commercial customers, with the last 2 years at least as local experience in the same territory * Experience developing GTM plans for new offers and products * Bachelor’s degree in business, Information technology, or related field * 3-5 3 years of Sales management experiences, leading a sales team and report locally/ regionally, Cloud sales experience is a plus, * Proven Knowledge about MS Azure or AWS Preferred Technical and Professional Expertise * Experience working with C-Level Executives including written, presentation and verbal communications * Experience working in a multinational Organization * Experience with technology – cloud computing, SaaS, PaaS, etc – would be a plus

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment:

Full Time

Incumbents in this class perform professional duties related to the review, assessment, and development of business processes. Focus is on the effective use of resources, both people and technology, in the execution of client mission. Functioning in a liaison capacity, incumbents combine business- planning expertise in Applications Domain to analyses and translate departments’ business requirements into system deployments and/or business process changes.Incumbents act as a change agent to help facilitate effective deployments / modifications to current business process at QFROLES & RESPONSIBILITIES:• Defines and documents customer business functions and processes.• Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.• Acts as a liaison between departmental end?users, technical analysts, information technology analysts, consultants and other governmental organizations in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.• Tracks and fully documents change for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.• Identifies opportunities for improving business processes through information systems and/or non?system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.• Reads and interprets case management systems and functional technical literature and translates in terms understandable to the end ?users.• Plans, organizes and conducts business process reengineering/improvement projects and/or management reviews of court ?wide significant or specific to a court division. (Examples are projects requiring strategic analysis of an entire process or operating area where specific issues or items to be corrected, examined or recommended have not been identified. Recommended solutions should be developed in consultation with impacted internal and external stakeholders but should remain objective and independent of the specific stakeholders.)• Researches and prepares statistical reports using data from court computer systems and internal surveys. Consolidates information into cohesive and understandable correspondence or other written form for use in management decision? making.• Assists in developing an overall change management strategy f or the court.• Conducts change impact analysis to assess the potential implications of changes and documents court business rules, functions and requirements.• Participates in user acceptance testing and testing of new system functionality.• Provides technical assistance in training, mentoring, and coaching professional and technical staff.• Develops training curriculum and conducts formal training sessions covering assigned systems module.• Directs or participates in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis; develops policy and procedures to improve efficiency, cost ?effectiveness, and/or improve internal and external customer service; develops information system documentation to support efficient court operations; prepares reports and written findings and recommendations; and monitors changes.• Provides work direction to one or more technical or clerical staff or acts as a team lead on designated projects or assignments

EXPERIENCE:• 11+ Years relevant experience as Financial Solution Analyst• Delivering at least 8 Enterprise level Projects including at least one involving legacy systems• Must have implementation experience in GCC region.• Experience in implementation of VAT (eBus Tax) in complex environment specially i Service Industry. Experience of GCC will be added advantage.• Experience with UML. Knowledge of design patterns.• Experience with Enterprise Applications like ERP specially Oracle Financials R12 and integration with other modules of R12.• Worked on large integration of Oracle R12 with Third party software’s projects.• Have experience on Business Process Reengineering (BPR) and have ability to convert into ERP• Oracle Certified Finance profession• PMP or Charted accounting and another project related certification will be a plusEDUCATION :• Bachelor degree or above in Finance or related technical field.SKILLS & COMPETENCIES:• Elicit and clearly document business and systems requirements• Maintain a high level of professionalism in communication, coordination, providing work leadership, training, and other high- level interactions• Demonstrated ability to handle the most complex situations• Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills• Ability to communicate technical and business problems in a non- technical manner• Strong written, verbal, and interpersonal communication skills• Ability to effectively prioritize and execute tasks in a dynamic and high -pressure environment• Proven ability to deliver tasks on- time and adherence to deadlines• Proficiency with MS Office applications• Strong presentation skills, with the ability to present to senior managers• Proven ability to apply clear critical thinking in complex, stressful situations

Vistas Global is a diversified group of businesses with interests in technology (Vistas Global WLL, Momenta WLL), human capital, media (Vistas Media ME-FZ LLC), digital, food & beverage (Nushi, Haagen Dazs, Caliburger, Kamats), engineering (Vistas Security, Vistas Engineering) and real estate.

The group was founded by Suraj Thampi, an entrepreneur who pioneered the business process outsourcing concept in the Middle East in 1998. Having successfully built and sold three companies previously, Vistas is now his fourth venture in the region. In a short period of time, Vistas has emerged as one of the largest professional service companies in the region, employing over 1,300 people across 5 continents, 8 Offices and 5 Time Zones. More