Aurelia Butler

Employment:

Full Time

Oracle Advanced Customer Services (ACS) is looking for Advanced Service Engineers (ASEs) to deliver proactive and reactive technical support to customers. The Advanced Customer Services (ACS) is a unit within Oracle’s Customer Service Organization that enables long term advanced support relationships with many of Oracle’s largest customers.The ACS Advanced Service Engineering organization consists of a diverse, highly skilled, and specialized team Advanced Support Engineers (ASE) who bring deep technical expertise in the entire Oracle Product and technology set. As integral part of a global Organization, the ASE will be working within an international environment and contribute to global technology driven initiatives or innovation programs for continuous service improvements. Regular training is available and required to maintain an up to date knowledge of latest developments of Oracle products and services. For this position, we look for an experienced, talented and self-motivated Advanced Support Engineers to work onsite or remotely from customer premises mostly in the Cairo area. Occasional travel across the country and sometimes outside of Egypt may be required. Working as a ES Specialist this position is part of the ACS Delivery organization. The role is focused on Production operation support for Oracle Infrastructure products, mainly deployed on Oracle Engineered Systems Platforms but also in SPARC platforms, and on Cloud Infrastructure (OCI) or Cloud at Customer (ExaCC) deployments. RESPONSIBILITIES – Client-specific and proactive support of dedicated ACS customers to ensure operational excellence of Oracle Infrastructure & Platform deployments on premise, in the Cloud or both – Act as a trusted technology advisor for our ACS customers with a deep knowledge of the customer’s requirements and environments – Maintain effective professional relationships within the global ACS practice, with Oracle Technical Account Managers (TAM), Oracle Product Support and customer staff at various levels – In close cooperation with the Technical Account Manager, act as a customer advocate within the Oracle eco system – Customer solution architecture advice and reviews, conceptual support (e.g. Security, High Availability, Performance, maintainability) – Technical assistance with installation & Configuration, health checks, applying best practices for modern IT environments – Performance assessments and tuning assistance – Proactive Upgrade and Patch Management advice Implementation planning – Advise customers on product evolutions and features, avoidance of predictable issues – Lead to innovation by Knowledge Transfer, prepare and deliver technical workshops or training, designed to educate customers or peers on technology related updates – In close collaboration with Oracle Global Customer Support, deliver critical technical support tasks, connected or onsite, e.g. issue reproduction and resolution, testing and validation of fixes- Facilitate root cause analysis for product problems and identify method of resolution – Provide and verify workarounds or patches – Resolve complex or previously unknown issues, requiring deep technical expertise and strong interdisciplinary teamwork – Interact with key customer personnel to enhance collaborative problem solving – Follow through escalation management as required – Research and respond to technical enquiries

EXPERIENCE AND TECHNICAL SKILLS: – At least 5 years’ hands-on experience in working with Oracle Database and Infrastructure products, in particular Oracle Engineered Systems including Exadata, Oracle Database Appliance (ODA), Oracle Cloud Infrastructure (OCI), Oracle Exadata Cloud at Customer (ExaCS and ExaCC) or comparable platforms – Advanced OS Administration skills with Unix / Linux (Oracle Linux or Red Hat Linux) are essential. Solaris and Solaris-Cluster skills are a plus – Hands-on experience in installation, configuration, operation and administration for one or more Oracle Cloud / Platform and Infrastructure products, preferably Oracle Engineered Systems (Exadata, ODA, BDA), Oracle Private Appliance (PCA), or cloud deployments with Oracle Exadata Cloud at Customer (ExaCS and ExaCC) or Oracle Cloud Infrastructure (OCI) – Knowledge and experience is associated storage options, ZFS Storage appliance, ZFS Storage-Pool – Knowledge on implementing and maintaining related Oracle products: Real Application Clusters (RAC) and Oracle Grid Infrastructure, Enterprise Manager OEM, Grid Control, Oracle VM / KVM, Oracle Directory Server – Will add a plus to have solid knowledge and experience on the following topics: – Networking products and technologies: Network switches, Networks protocols, Network Security (firewalls), load balancers. Cisco CCNA and or similar certifications – Backup and Recovery projects. RMAN,. ZDLRA (Zero Data Loss Recovery Appliance) and Oracle ASM (Automatic Storage Management) – Experience on automated deployment tools (DevOps) – Experience as Oracle DBA is an additional plus PERSONAL COMPETENCIES: – Excellent analytical skills and systematic practical orientation – Self-motivated and resourceful, self-education attitude – Distinct receptiveness to technical innovations – Strong communication skills in Spanish and English verbal and in writing – Good presentation and documentation skills – Work as a team-player and demonstrate own initiative – Ability to work unperturbed under pressure in escalated situations – Effective communication with appropriate hierarchy levels – Demonstrate ownership of complex (escalated) issues or problems – Excellent Incident and Problem Management skills. – Flexibility to work within a “Follow the Sun” global shift rota, covering local OR non-local day-time hours, including holidays and weekends, on a rotational basis – Ability to be “on-call” support as part of an on-call rotation shared across team members – Willing to travel for long tasks or high frequency

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

Employment:

Full Time

? Manage and deliver the ERP engagements to identify design, and implement creative business and technology solutions? Report the project progress to the ITS Management and escalating any issues, as appropriate, in a timely manner? Initiating corrective action where necessary to keep the project on track? Collect and analyze business requirements for Oracle financial projects? Write business requirement documents and other functional and technical documentations? Assist in design, development, testing and implementation of Oracle financials projects

Position Title: Solutions ArchitectEmployment Type: Full Time Salary: all-inclusive, depending on experience and qualificationsJob Location: Dubai, UAE About the Client: A well-established group of companies handling various business units such as distribution of motor vehicles, real estate development, home electronics and computer operating systemsJob Description: ? Manage and deliver the ERP engagements to identify design, and implement creative business and technology solutions? Report the project progress to the ITS Management and escalating any issues, as appropriate, in a timely manner? Initiating corrective action where necessary to keep the project on track? Collect and analyze business requirements for Oracle financial projects? Write business requirement documents and other functional and technical documentations? Assist in design, development, testing and implementation of Oracle financials projectsQualifications: ? Open to Any nationals? 45 years old and below? Master’s degree in business administration specialized in Finance and Accounts is preferred ? Minimum 15 years of total experience in Finance & Accounts; 13 years in Oracle EBSE (11i & R1) consulting? Successful track record in implementing multiple, complex ERP Implementations across verticals like Finance, Automotive, Manufacturing and PetroleumHow to Apply:Send your CV in word format to: ITJOBZ2020 AT GMAIL DOT COM and use “Solutions Architect” as email subject

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

Employment:

Full Time

WHO WE AREFounded in 2019, ACQUISIT is a fast-growing company specialized in data-driven advertising and data analytics. ACQUISIT’s mission is to help its clients to generate more revenues and/or optimize their return-on-investment by designing and executing data-driven advertising strategies online. Most of our clients are fast growing e-commerce companies or big corporations transitioning to data-driven marketing. We have a very strong ambition to grow in the Middle-Eastern and African markets and are looking for exceptional talents to join our Dubai office.WHAT WE OFFERCoached by a senior profile, you will be evolving in the fast-paced environment of digital advertising. You will become an expert on the implementation and the setup of Google Analytics, the main pixel management tool on the market (GTM, Segment, Facebook pixel) as well as cutting-edge data-management tool (Google data Studio, Tableau, Big Query…) and automation processes in general.RESPONSIBILITIES- Design and set up data collection system (pixels) to optimize visibility on traffic acquisition and behavior- Build data architecture by consolidating various data sources to serve as the back end for dynamic dashboards- Automate bespoke processes by implementing scripts in different languages- Interface various tools (CRM, DSP, Dashboards) to scale processes- As we are a fast-growing company, your missions and responsibilities will evolve along with our activity and your experience.

ABSOLUTE MUST-HAVE- Installation& Architecture experience with Google Analytics- Ability to read/write basic HTML/JavaScript- Experience in tag architecture and analysis using tagging platforms including Google Tag Manager (GTM) to execute proper data flow- Experience reading API documentation and understanding the technical requirements for implementation with other platforms is a plus- Familiarity with digital marketing- Super organized, confident, empathetic, motivational and a pleasure to be around in a fast-paced environmentCOMPETITIVE ADVANTAGE- Data Studio, Tableau, Looker, and any other analytics & visualization platforms is a plus- Knowledge of Python or R- Proficient in computer applications used to manipulate large datasets to analyze, test, validate and report public web usage data- Ability to query large databases using SQL is a plus- Knowledge of Arabic (spoken and written)

Data driven growth strategies, for start-ups and corporates More

Employment:

Full Time

Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications. Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies. Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies. Core Activities And Responsibilities• Delivering high quality technical services to ACS customers. • Ensuring adherence to internal methodology, tools and quality standards. • Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities • Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required • Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS • Manage and resolve Customer Requests according to product main strategy and model. • Respond and resolve customer issues within Key Performance Indicator targets. • Maintain an up-to-date and in-depth knowledge of new products. • Ensure the timely completion of planned proactive tasks and Customer Requests. • Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards. • Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.

Related Work Experience • The candidate should have MIN 5-8 years of experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and/or Windows. • Experience in RAC, DB Performance, or Backup/Recovery is a Must. Formal Education or Equivalent• The candidates should have a degree in Computer science or similar. • Oracle Certified Professional (OCP) is a must/ (OCM) is a plus in Oracle platform products including database, Cloud certified is preferred. Skills • Strong knowledge of UNIX, Linux and/or Windows. • Experience in RAC, DB Performance, DB patching/DB upgrades or Backup/Recovery is a must. • Experience with Exadata is required • More of the following technical areas is a plus: Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Super Cluster, ZFS, ZDLRA. • Having excellent written and spoken English is a must with strong Communication skills. • Candidate should have Customer focus, working globally, team working and results orientation skills. Others (Mandatory)• Excellent Incident and Problem Management skills. • Flexibility to work within a “Follow the Sun” global shift rota, covering local OR non-local day-time hours, including holidays and weekends, on a rotational basis • Ability to be “on-call” support as part of an on-call rotation shared across team members • Willing to travel for long tasks or high frequency

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

Employment:

Full Time

KEY ACCOUNTABILITIES1. Operational Security ? Firewall Management? Intrusion Detection & Prevention Systems? Secure Configurations? Antimalware Management? Application Controls? Security Administration Hardware and Application? Vulnerability Management? System Monitoring? Security Reporting2. Incident Management ? Security Information & Event Monitoring? Security Forensics and Investigation? Threat Intelligence3. Identity and Access Management ? Identity Management? Access ManagementKEY SKILLS? Lock Monitoring? User Behaviour Analysis? Endpoint Detection? Vulnerability Management? Carbon BlackQUALIFICATIONSHands-on experience in Cybersecurity Tools (Malwarebytes, Splunk, Wireshark, Forcepoint, Etc.)Shall have a minimum of 8 years’ experience in Cyber Security.Bachelors Degree Graduate in IT and/or of the same field

Preferred Experience :– Min. 10 Years of Experience- Must have experience in Lock Monitoring, User Behaviour Analysis, Endpoint Detection, Vulnerability Management, Carbon Black.Note – Min. 30 Days notice period acceptable.Interested Candidates Please share there profiles on usharma@rn-trust.com with these details.Current Salary (AED)-Expected Salary(AED)-Notice Period-

We provide solutions to meet today’s digital challenges utilizing digital technologies and services to make you more secured in digitally connected environment.

At RNTrust (formerly Recronet) we are focused with the viable plan for the next 10 years and beyond with a vision for innovation in Digital Transformation with achieving excellence in project delivery to continue to pursue growth in EMEA and US region.

RNTrust over the years have evolved as a “strategic synergy group” with core competencies in Digital Transformation of Businesses like Global System Integrator, Digital Identities, Digital Signature, Blockchain, Securing Electronic Communications, Digital Forensics, Technical Expertise and Consulting, Outsourcing Services, Value Added Distribution, Application Development and 24/7 support Services and expanding in EMEA by generating synergies between group entities, strategic business consortium, and continue to expand and grow the entire group. More