Aurelia Butler

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    DevOps Engineer – Platform Support (Night Shift) | Halian

    Employment:

    Contract

    Our ClientA leading Investment Brokerage in Abu Dhabi requires an experienced DevOps Engineer to work night shifts, based in Abu Dhabi, on-site, for an initial 12 month contract with a view to migrating onto a permanent contract thereafter.Your Responsibilities• Act as part of Global support team supporting the firm’s applications at all site and data centres.• Initiate and develop use of tools (bespoke and third-party) to automate key areas of Software Engineering and Delivery.• Mainly responsible for the support and maintenance of all Trading Applications and developing and implementing tools for automating key software engineering processes such as monitoring, continuous integration, testing, environment deployments & releases. Also including scripting regular manual tasks to improve on-going business processes.• Support, Monitor, Enhance and Operate Retail and Institutional Financial Trading platforms and other in-house applications as well as third party applications.• Manage Service Delivery under ITIL service delivery and incident management procedures. Follow escalation procedures where necessary.• Working closely with the in-house Development and QA teams to bridge gap with the Business and Front Office.• Applying and/or Co-ordinating new changes and updates/patches/releases to Applications.• Administer and enhance monitoring tools/solutions to ensure applications are available and operating efficiently. Any outages are promptly identified, and any on-going risks addressed promptly.• Create and implement automated scripts to standardize regular routine activities and checks on a day to day basis.• Assist line manager in identifying gaps and providing temporary and permanent fixes on existing support and service management framework.• Assist line manager in creating automated tools and scripts to make the most out of available infrastructure (back end optimization)• Provide onsite and remote support to users where that is required• Ability to troubleshoot both trading and core applications as well as niche applications where those are required end to end.• Quick learner, multi-task and adapt easily to all environments with very keen interest in and ability to learn new technologies.• Provide support out of hours and on call• Provide staggered support and operate in rosters covering various timezones from Abu Dhabi office.

    Your Qualifications• BSc IT, Computer Science or Engineering discipline• Supporting experience with Windows and Linux based applications.• Supporting experience with Windows and Linux servers in virtualized and CLOUD environments as well as bare-metal.• Development/Scripting experience in any of C++, C#, Java, Python, PowerShell, Ruby etc preferred.• Experience/Familiarity with DevOps tools such as Cucumber, Jenkins Puppet, Docker, Bamboo, Terraform, Kubernetes, Gitlab, Kibana etc.• At least 6 years of experience in user support/management, working with multi-cultural/multinational environment.• Previous experience with supporting Low Latency high frequency environments infrastructure an added advantage• PostgreSQL experience and exposure an advantage• Exposure working with Heterogeneous database technologies.• Cloud technologies knowledge and exposure preferred• Experience in supporting Forex and Equity trading Applications and Platforms is an added advantage.• ITIL Foundation certificate, MCSE, CCNA, CCNP, Systems & Security certifications and any further IT accreditations are a strong advantage to the right candidate.

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

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    Senior Relationship Officer | Abu Dhabi Commercial Bank (ADCB)

    Employment:

    Full Time

    • New to business acquisition of liabilities, of only Business Choice Accounts with a clear focus on premium segment• Net EOP(End Of Period Balance) growth for Business Choice Accounts business• Delivery of quality service for potential customers• Primary point of contact for ADCB Business product suite to the client• Generate referrals for other associates sourcing different products• Managing internal and external customer expectations

    Minimum Education Level:• GraduateProfessional Qualification:• Experience in client contact environment• Well networked in SME Segment preferably in Healthcare and Education Segment• Sales experience• Strong interpersonal and communication skillsExperience:• Minimum 3 years of experience in the banking sector• Minimum 1 year in a similar role• Successful track record in sales• Sound knowledge of the local market

    Founded in 1985, ADCB employs more than 4,000 staff from 62 nationalities, serving over 600,000 retail customers, and approximately 50,000 corporate and SME clients. The bank operates in 48 branches, 4 pay offices, 2 branches in India, 1 branch in Jersey and a representative office in London. By the end of March 2015, the total assets of ADCB amounted to AED 207 billion.

    ADCB is a full-service commercial bank that offers a wide range of products and services including retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate, currency derivatives, Islamic products, project finance and property management services.

    ADCB is 58.08% owned by Abu Dhabi Investment Council, the investment arm of the Government of Abu Dhabi. The banks shares are traded on the Abu Dhabi Securities Exchange. By the end of March 2015, excluding treasury shares, ADCBs market capitalization was AED 34 bn
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    Associate – Telemarketing Acquisition | Abu Dhabi Commercial Bank (ADCB)

    Employment:

    Full Time

    To work with the Outbound Telesales team to execute various activities related to telesales.• To achieve monthly targets as set by the managers.• To utilize any opportunity to cross-sell through telesales.• To ensure 100% call closures are attempted on all sales calls.• Handle Remedy complaints and provide amicable solutions to resolve the complaint.• To call predetermined customers and proactively sell a product of the bank.• To represent ADCB in a professional and courteous manner by maintaining the call quality standards of the bank.• To ensure realistic commitments are made to customers and render them excellent service to differentiate ourselves from the competition. • To be able to maintain/update customer information on to the database.• To cater to audit requirements of the team.• Bring in quality customers to the bank, which leads to quality references thus ensuring each case is profitable to the bank.

    • Bachelor’s Degree• A minimum of 2 years’ experience within a Sales / Telesales Unit. • Banking / Financial institution experience is preferred• Advanced MS office skills• Strong communication and negotiation skills

    Founded in 1985, ADCB employs more than 4,000 staff from 62 nationalities, serving over 600,000 retail customers, and approximately 50,000 corporate and SME clients. The bank operates in 48 branches, 4 pay offices, 2 branches in India, 1 branch in Jersey and a representative office in London. By the end of March 2015, the total assets of ADCB amounted to AED 207 billion.

    ADCB is a full-service commercial bank that offers a wide range of products and services including retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate, currency derivatives, Islamic products, project finance and property management services.

    ADCB is 58.08% owned by Abu Dhabi Investment Council, the investment arm of the Government of Abu Dhabi. The banks shares are traded on the Abu Dhabi Securities Exchange. By the end of March 2015, excluding treasury shares, ADCBs market capitalization was AED 34 bn
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    Front End Developer | B&S World Supply

    Employment:

    Full Time

    What are we looking for?You enjoy working on progressive designs. You are creative when it comes to coming up with solutions. You’re someone who thinks the front-end should look great, but also be technically well put together and to increase conversion. Sparring with UX/UI colleagues over the design and implementing A/B tests with the CRO specialist is your idea of a great collaboration. It’s important for to work together in a way that’s equal — where everyone has their own specialism and you all work together towards a solution.What you will do / deliver?• Design and implement core architecture components for new features and improve performance for existing high-traffic, high available search API• Build infrastructure, monitoring, and tools to increase automation, improve the efficiency of the engineering team while maintaining technical excellence in the codebase• Implement A/B testing to support in finding the most effective designs for a specific target group• Ability to be creative and problem-solving to give all B2C web shop’s their own identity• Develop new algorithms to improve the semantic understanding of different content types for better search experience, staying on budget, estimating monthly costs and reconciling differences• Write compelling and high-quality website content, including blog posts and page descriptions to improve website search results

    • Experience with VueJS (experience with React or Angular)• Bachelor’s Degree in Computer Science or Engineering• Experience/ Good knowledge in Bloom reach.• Extensive background in algorithms and strong software architecture skills• Experience with Atlassian Suite and Git• Experience with Microsoft Azure is a plus• Experience with Commerce tools and Scrum methodology• 5+ years’ experience building software solutions in a corporate or start-up engineering environment using C++ and/or Java, Python, and Ruby

    B&S is a tech company in the consumer goods industry with a very strong global network. We bring parties in the value chain all over the world together that are in many ways difficult to connect. More

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    Senior Associate – Human Capital Business | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Internal Firm Services – OtherManagement LevelSenior AssociateJob Description & SummaryA career in Human Resources, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Our Human Resources Administration team provides concierge and office support to all of our Internal Firm Services teams as well as plans, organises, and implements administrative systems that help support our employees.

    Responsibilities will include: – Support the HCBL team in implementing the IFS People strategy and initiatives. – Partner with key stakeholders within the business to facilitate a smooth employee life cycle experience. – Provide managers with the necessary tools and knowledge to manage their people in line with our performance management guidelines; providing constructive feedback, and career growth guidance. – Support in various HC projects based on business needs related to reward and recognition plans, people data, employee engagement – Ensure that HC policies are implemented  – Manage day-to-day activities and employee relations  – Support in general HC inquiries – Maintain People data and records on local HRIS – Foster and build strong relationships with employees and management within the business – Ensure the delivery of core HR services – Coach staff on employee related matters and escalate more complex matters where necessary – Direct staff to appropriate guidance channels and act as a point of escalation for key HC matters or issues that arise – Support in driving performance management cycle. – Use and analyse People data to help the functions make informed people decisions as part of stakeholder management – Provide HC advice in complex cases on a wide range of HR matters- Perform other administrative/related duties as required and assigned

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Senior Consultant – Digital Trust | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceIndustry/SectorSpecialismManagement LevelSenior AssociateJob Description & SummaryA career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Use feedback and reflection to develop self awareness, personal strengths and address development areas.- Delegate to others to provide stretch opportunities, coaching them to deliver results.- Demonstrate critical thinking and the ability to bring order to unstructured problems.- Use a broad range of tools and techniques to extract insights from current industry or sector trends.- Review your work and that of others for quality, accuracy and relevance.- Know how and when to use tools available for a given situation and can explain the reasons for this choice.- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.- Use straightforward communication, in a structured way, when influencing and connecting with others.- Able to read situations and modify behavior to build quality relationships.- Uphold the firm’s code of ethics and business conduct.

    Preferred skills- Knowledge and experience in data privacy laws and regulations, e.g. GDPR, Egypt data protection law- Experience in the development and execution of data privacy policies, plans, standards and procedures- Project management experience and the ability to coordinate and run the  implementation of a data privacy program- Capability to analyze risks and issues and propose mitigation plans to protect all types of information risks- Capability to conduct Privacy Impact Assessments- Proven, successful and comprehensive experience in BCM  in a financial services (or other industry)- Capability to build and mature a business continuity and disaster recovery program- Capability to develop a Corporate Impact Analysis to measure and qualify possible effects of events on the organization and its procedures to prepare Recovery Time Objective and Recovery Point Objective that meet business requirements and contractual requirement s – Knowledge of corporate impact analysis and corporate continuity strategies as well as developing, implementing, preserving and exercising company continuity plans- Business continuity relevant certification e.g. ISO22301, CBCIMinimum years experience required- At least 3-5 years of relevant work experience

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Cloud Adoption Engineer | Oracle

    Employment:

    Full Time

    Job Summary Cloud Adoption is a newly-formed organization within EMEA Technology Cloud Engineering (TCE) group, having the mission to increase customer consumption growth by driving fast activation, nurturing an optimal ramp up and removing technical barriers . Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs), the Cloud Adoption Manager will primary focus on the post-booking side of our customer’s lifecycle, ensuring a successful and sustainable cloud consumption growth. Does this pique your interest? If so, we hope to meet you! Role and Responsibilities – The Cloud Adoption Manager will collaborate closely, as needed, with the relevant TCE teams to agree on specific activities and/or deliverables required in each of the accounts they are managing. – The ultimate goal is to improve usage and usage growth of Oracle Cloud while also creating a robust customer experience across the entire cloud adoption lifecycle Typical activities- Drive a fast and smooth Customer activation – Equip the customer with the relevant knowledge for early usage Manage the customer’s Adoption Plan – Continuously monitor and review Adoption Plan with the customer to guarantee the progress according to their expectations, facilitating the value realization, guarantee success in this Critical Milestone(Go Live as an example) and Provide “Longer Term” customer assistance – Pro-actively monitor customer environment, assess risk and build mitigation plan – Detect and flag potential new workloads or implementation opportunities – Energize Customers interest by sharing information and facilitate connection with relevant Oracle activities – Remove barriers- Assure progress and prompt resolution of SRs and escalations by engaging relevant teams and advocating for customers, while proactively Identify structural issues affecting customer use of Oracle Cloud and build up a resolution plan with relevant teams – Act as a customer advocate for product features and requirements

    Skills and Profile – To fulfill the role of a CAM we are looking for individuals matching the following profile: – Proven experience in Tech Cloud engineering roles with a track record of successful customer engagements. – Passionate about Technology with Breadth and Depth knowledge- Solid understanding of cloud technology landscape – hands-on experience(or certification) with Oracle, AWS, GCP or Azure is a plus – IT Market Literacy – able to advise on technology standard methodologies by understanding the Cloud market trends and their impact on various industries – High Energy and social skills Focus on Customer Centricity: – Always looking to anticipate customer needs and offer the most relevant advice, education or standard methodology. – Enjoys customer success – Communication – Project Management – Focused on results – Strong listening and coordination skills – Problem-solving abilities, strong task planning and delegation skills. Is Pro-active and demonstrates lateral thinking Customer Lifecycle awareness – Able to understand the customers’ existing IT landscape, business requirements and their definition of success. – Position Oracle as a business partner by delivering value to functional through executive levels Commercial business understanding – Partners with all LOBs inside TCE organization Collaboration skills – Standout colleague with great networking abilities and ability to work in (virtual) teams. – Agent of Change , driving creative and new customer engagements to convert our customers on the best cloud advocates!

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Information Technology Manager | National Bank of Pakistan (NBP)

    Employment:

    Full Time

    • Developing, implementing and maintaining: 1. IT strategy; 2. IT policy; and 3. IT budget. • Ensuring that detailed IT standards and procedures are established approved and implemented; • Delivering risk-based IT solutions that address people, process and technology; • Defining and maintaining specific key performance indicators (KPIs) and key risk indicators (KRIs) for IT processes; • Periodically inform the Senior Management on the latest developments on IT strategic initiatives and its implementation status; • Implementing adequate technology to streamline all internal operations and help optimize their strategic benefits; • Perform IT activities including: 1. monitoring of the IT operation in order to protect member organizations network from unauthorized access.; 2. monitoring of compliance with IT regulations, policies, standards and procedures; and 3. overseeing the investigation of IT related incidents. • Managing IT Service Level Agreements according to Contractual terms and conditions governing the roles, relationships, obligations and responsibilities of internal stakeholder and third parties.• Continues management and maintenance of IT applications and infrastructure to ensure delivery of the agreed level of IT services to the business.• Manage Data Center, DR/BC Sites• Manage the batch processing of automated tasks in an efficient and controlled manner.• Timely identify, respond and handle IT incidents• Limit recurring incidents to minimize their impact on the organization• Define, approve, and implement Data backup management strategy• Analyzing IT costs, value and IT risks to advise General Manager/ Senior Management at NBP Head Office. • Defining, designing, testing and implementing changes related to information assets including but not limited to application, software, device and data.• Defining IT training plan in coordination with HR.

    • At least five years of management experience in the Banking Technology region• Know how of core Banking systems, Software Development, Networking, Databases, Information Security, Credit Bureau, Real time Gross Settlement System, ATM Network and Telecom

    National Bank of Pakistan is largest state owned bank operating in Pakistan. It has redefined its role and has moved from a public sector organization into a modern commercial bank. The Bank’s services are available to individuals, corporate entities and government. While it continues to act as trustee of public funds and as the agent to the State Bank of Pakistan (in places where SBP does not have presence).

    National Bank of Pakistan has built an extensive branch network with over 1313 branches in Pakistan. It has agency arrangements with more than 3000 correspondent banks worldwide. Its subsidiaries are Taurus Securities Ltd, NBP Exchange Company Ltd, NBP Capital Ltd, NBP Modaraba Management Company Ltd, and CJSC Bank, Almaty, Kazakhstan. It has recently opened a subsidiary in Dushanbe, Tajikistan.

    The bank has global presence having 23 overseas branches in 11 countries. The bank also has a representative office in China and Canada. More