Aurelia Butler

Employment:

Full Time

Looking for a smart, young candidate with excellent communication skills as this candidate will have to communicate in other regions as well.Below is the job description : this is the immediate requirement.• Work location : Dubai, UAE. ( HO)• Age : from 25 years to 30 years• Gender : Sorry seeking for Male candidates only due to the nature of work, and at times they need to sit late hours, pulling cables for fixing systems etc. • Also, consider the freshers that got IT knowledge and zeal to learn to shape their career in IT.• Work Experience – 2 to 3 years UAE experience in the similar field• Degree: Above Metric or any Diploma in IT • Nationality: Any • Period: 6 to 12 months can be extended based on the performance.• Very good communication • Relevant experience as per the job description• 60% onsite job & 40% IT administration job.This position reports to Sr. IT Coordinator, responsible to be the part of part of a global shared service organization, and works in close cooperation with all IT teams.Main tasks • End User Training – identify needs, arrange trainings, and liaise with IT Communication and Training manager through online and physical training courses• Local Contracts – follow up with local vendor, identify needs and renewal cycle. • Ensure local support to applications, network management, server management, order fulfilment, IT governance and security• Local Deskside Support• Assist 1st Line support team if or when required, identify recurring issues/ problems and automation opportunities and report to IT Support Delivery Manager• Monitor user satisfaction scores, identify improvement potential• Ensure all incident and request registered in global helpdesk system is handled according to IT agreement, principles and guidelines• Advice on IT investment Budget• Provide accurate reporting as required• Act within the corporate governance policyAccountabilities • Order and secure facilities, equipment & supplies required to provide services. • Resolution of Incidents reported to 2nd Line support. • Follow up & conclusion of Incidents escalated to 2nd Line and 3rd Line. • Follow up and report on business unit request task and IT project status • Area IT support and operations according to Service Level Agreements • IT infrastructure in accordance with company IT policies and guidelines. • Area end user satisfaction of helpdesk services • Annual Operations Plan/policy deliveries related to IT Compliance with company IT policies and guidelines Mandatory requirements • Excellent written and spoken English skills and ability to understand & convey complex IT scenarios • Experience with Intune Microsoft tool (platform to manage the remote system)• University level degree in IT or Business Administration or relevant industry experience • Service minded attitude and ability to communicate with all levels within the business Excellent Communication Skills

Salary:
AED
3,000 to 7,000
per month inclusive of fixed allowances.

Looking for a smart, young candidate with excellent communication skills as this candidate will have to communicate in other regions as well.Below is the job description : this is the immediate requirement.• Work location : Dubai, UAE. ( HO)• Age : from 25 years to 30 years• Gender : Sorry seeking for Male candidates only due to the nature of work, and at times they need to sit late hours, pulling cables for fixing systems etc. • Salary : AED 6K and can negotiable on current experience.• Also, consider the freshers that got IT knowledge and zeal to learn to shape their career in IT.• Work Experience – 2 to 3 years UAE experience in the similar field• Degree: Above Metric or any Diploma in IT • Nationality: Any • Period: 6 to 12 months can be extended based on the performance.• Very good communication • Relevant experience as per the job description• 60% onsite job & 40% IT administration job.This position reports to Sr. IT Coordinator, responsible to be the part of part of a global shared service organization, and works in close cooperation with all IT teams.Main tasks • End User Training – identify needs, arrange trainings, and liaise with IT Communication and Training manager through online and physical training courses• Local Contracts – follow up with local vendor, identify needs and renewal cycle. • Ensure local support to applications, network management, server management, order fulfilment, IT governance and security• Local Deskside Support• Assist 1st Line support team if or when required, identify recurring issues/ problems and automation opportunities and report to IT Support Delivery Manager• Monitor user satisfaction scores, identify improvement potential• Ensure all incident and request registered in global helpdesk system is handled according to IT agreement, principles and guidelines• Advice on IT investment Budget• Provide accurate reporting as required• Act within the corporate governance policyAccountabilities • Order and secure facilities, equipment & supplies required to provide services. • Resolution of Incidents reported to 2nd Line support. • Follow up & conclusion of Incidents escalated to 2nd Line and 3rd Line. • Follow up and report on business unit request task and IT project status • Area IT support and operations according to Service Level Agreements • IT infrastructure in accordance with company IT policies and guidelines. • Area end user satisfaction of helpdesk services • Annual Operations Plan/policy deliveries related to IT Compliance with company IT policies and guidelines Mandatory requirements • Excellent written and spoken English skills and ability to understand & convey complex IT scenarios • Experience with Intune Microsoft tool (platform to manage the remote system)• University level degree in IT or Business Administration or relevant industry experience • Service minded attitude and ability to communicate with all levels within the business

Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.

Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity. More

Employment:

Full Time

Cyber Strategy Consultant, Senior Consultant to Senior Manager, Jordan Resource HubAt EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity EY is on the lookout for Cyber Security Consultants – Strategy/Transformation (Senior Consultant, Assistant Manager, Manager, Senior Manager). This role will be based in our Jordan Resource Hub (Amman) and will require extensive travel to our MENA and GCC offices for client engagements. The role plays a key part in execution of strategic initiatives under Cybersecurity (CS) Priorities. The role executes (plan, design/development and deploy) strategic, complex cross-functional initiatives across the business. Expectation would be to develop execution plans, drive actions, resolve issues, identify dependencies, and manage stakeholders to produce intended results on initiatives and programs. Your key responsibilities – Lead, manage and execute large, strategic initiatives under CS Priorities portfolio, working with Leadership stakeholders. – Foster, develop and build high-impact relationships with decision makers/influencers within EY organization and with user stakeholders by understanding their evolving needs, expectations, perceptions, and key business imperatives. – Collaborate with reporting/business analytics function to evaluate business KPIs and generate insightful approaches to progress successful implementation of programs and initiatives. Support the business leader in understanding the program KPIs and user stakeholder KPIs. – Will be involved in developing business portfolio of strategic opportunities in the account-including identifying and closing new business to promote growth and boost revenue. – Guide and support various workstream leaders in developing respective workstream approaches, implementation plans and key success measures – Work with a diverse set of functional teams (Finance, IT, Risk, Communications, Talent etc..) – Navigate the program by coordinating various other business teams (service delivery teams) ensuring alignment with overall program objectives – Learn various systems (technological and others) within EY, and create expertise in the understanding of business so that execution can be effective and efficient – Provide strategic and impactful solutions to problems and challenges that may arise time to time

Skills and attributes for success – Flair for troubleshooting operational issues and finding creative solutions to drive the program forward. – Excellent analytical skills to evaluate business issues/challenges with a view to supporting the right decision-making process. – Ability to use a strategic, solution-oriented approach to creating interest in the proposed program value proposition with senior level executives. – Should be able to conceptualize/visualize business solution and deliver customized presentation, business collaterals articulating progressive value proposition to the executive level audiences and follow up with the leaders. – Strategic thinker; ability to look at the bigger picture and who can partner with key stakeholders to drive the direction of the business. – Strong relationship management and team orientation skills; ability to lead, execute gravitas and influence others in a cross-functional environment. – Must possess excellent listening, oral, written, presentation, communication and negotiating skills. – Strong project management skills facilitating culturally diverse teams across service lines and functions. – Ability to function in a rapidly changing, heavily matrixed and often virtual environment. – Ability to prioritize, drive and adapt to change quickly in a fast-paced environment. – Culturally sensitive, capable of handling interactions with a global mindset. – A future thinking professional with the ability to lead strategic initiatives leveraging consulting skills, enabled by expertise in Project and Change Management. Qualifications – MBA, degree in computer science, computer engineer or cybersecurity relevant advanced degree from a top educational institution Experience- 3-5+ years for Senior Consultant/Assistant Manager – 5-7+ years for Manager – 10+ years for Senior Manager – Certification Requirements: CISA, CISM, CRISC, NIST, CISSP or equivalent What we look for – Ability to work and deliver as part of a world class team, and flexibility to take on impactful roles in multiple initiatives What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

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The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More