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    Customer Solution Architect | Chalhoub Group

    Employment:

    Full Time

    Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. This is a fantastic opportunity for a Customer Solutions Architect to join a leading retail group in the middle east, working as part of the IT Services team. The candidate will work with our solution architects in the team to support the ongoing transformation of the enterprise architecture, including key high-profile projects focused on achieving the Chalhoub Group business priorities.What you’ll be doing The Customer Solution Architect is responsible for the solution design and architecture of project streams. This will include product evaluation(RFP), technology impact assessment, Outline Solution and High-Level Designs, governance of the low-level design and adherence to principles, policies and standards on projects and within product teams. The ideal candidate will work independently with minimal supervision, closely collaborating with other architects, business analysts and project managers in the IT team.This role will interact with delivery teams to validate and construct solutions designs across the enterprise systems and will also participate in delivery projects to perform compliance checks and ensure product quality and alignment with IT processes. The Solution Architect will also proactively incorporate the Peer Review and Enterprise Design Authority boards to ensure solution proposals are compliant with the Group’s overall Enterprise Architecture principles.The candidate must have strong communication skills and be organized in their approach to daily tasks. They should have previous experience in software and hardware implementation projects and a proven track record in documenting architectural designs following industry best practices and tools.What you’ll need to succeed • To undertake high level technical architecture & design activities on projects of work, working alongside our development partners.• Ensure appropriate and timely escalation and resolution of key architecture & design decision conflicts.• Evaluate 3rd party solutions, performing detailed technical assessments (RFP) and advising business on integration and technical fit into existing architecture landscape.• Collaborate with and, where required, instruct 3rd party development partners and resource on low level technical design and delivery of an IT solution.• Partners with business and technology subject-matter experts to elicit and translate business requirements into technology solutions & strategic direction.• Ensure solution design complies with the long-term strategic roadmap for all IT systems architecture.• Partners with other solution architects to provide a consensus based scalable and adaptable architectural solution including peer review of solution architecture deliverables.• Presents and evaluates high level project architecture & artefacts at a technology governance forum to ensure architectural and strategic fit.• Run design authority sessions, in collaboration with other solution architects, evaluating proposed designs against established standards and architecture framework.• Identifies opportunities for innovation & supports the development of the Business Technology Strategy.• Provides input in the development of policies, standards and guidelines that direct the selection, development, implementation and use of Information Technology as related to Customer domain technologies.• Responsible for Customer domain technology subject matter leadership, providing guidance to implementing technology projects and technical teams on standards-based best practice• Provides enterprise-wide assurance over the integrity and appropriateness of Customer solution designs, using Chalhoub enterprise architecture principles, policies and standards.• Represents the Customer domain in architecture and design forum(s) as a key decision-making stakeholder.• Work with the Project Managers and Business Analysts to develop a high-level project schedule, business requirements and set of architectural artefacts.• Governs and manages changes to the Customer domain architecture landscape, for both existing systems and new initiatives that impact Customer-related business capabilities, including transition and target architecture changes and management of related architectural artefacts (i.e. knowledge management and appropriate application of tooling standards)• Provides assurance and governance over Customer domain implementations at key time-based milestones, ensuring appropriate application of Chalhoub architecture principles, policies, and standards.• Research new Customer technologies to improve and evolve the existing technology stack, providing recommendations to the business and technology teams as appropriate

    What skills and competencies you’ll need to succeed• A minimum of 6 years’ experience is required working in technology related environments as a Technical Architect, Solution Architect, Consultant, Developer or equivalent role.• 6+ years’ experience in Customer-specific architecture and solution design• Experience designing, integrating, and managing complex solutions (multi-platform, multi-technology, 3rd parties).• The candidate should possess a strong background in different technologies focusing on consumer and business applications and should know and understand a variety of different technologies, frameworks and coding languages. Ideally the candidate should have a technology related academic background.• It is also crucial to have experience in the application of technology to business processes and to have a good understanding of Retail as an industry.• Experience of Agile and Waterfall software development lifecycles.• Previous experience in software development/coding during their career.• Demonstrated ability to build consensus among diverse stakeholders.• Demonstrated experience in at least one area of digital technology, such as digital content management, digital marketing, digital commerce or mobile applications.• Has experience implementing cloud solutions – IaaS, PaaS and SaaS.• Experience working on integration technologies and a good understanding of API design patterns and frameworks, micro services, API gateways, API security etc.• Detailed experience and successful track record in establishing CRM capabilities, defining and driving the adoption of CRM architectures e.g. Salesforce Service, Marketing, Campaign Management, Service Management, Commerce.• Deep domain knowledge of CRM and cloud systems/platforms & implementations, and hands-on experience working on related technologies.• Possess an exceptionally strong technical and functional experience in CRM, Marketing, Voice of Customer, Contact Centre, Loyalty, Self-Service and Omnichannel solutions.• Knowledge and technical experience in AWS or a related cloud-based development platform.• Knowledge in Modern Application development and containerization/CI-CD.• Experience in Salesforce Service and Marketing Cloud or equivalent is essential.• Working knowledge of at least one of the following database technologies: Oracle, MYSQL, SQL Server, RDS, NoSQL.• Knows at least one of the following programming/scripting languages and technologies: C, C#, Java, PLSQL, Perl, Python, PHP, HTML, React Java Script, Node.Js etc.• Relevant Customer technology software certifications, preferably in the Salesforce domain (SFSC, SFMC)• Architecture practice and modelling-related certifications e.g. TOGAF, BCS, Zachmann, UML.• Architecture tooling experience e.g. Orbus, Archimate, Sparx, Mega Hopex, Casewise, ARIS…What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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    Operations Team Leader & Executive Assistant | Irwin & Dow

    Employment:

    Full Time

    Taking a more senior approach and managing a small team of Executive Assistants and Administrators, this Saudi National required position is based in the corporate office of our global professional services client in the heart of Riyadh. As the Saudi Arabian market continues to grow, you will be joining an exceptionally fast paced environment and therefore we are seeking a high caliber individual who is proactive, organised and highly people centric. Ideally you will have exposure from within the finance professional service sector, such as the “Big 4” (PwC, Ernst & Young, KPMG or Deloitte) or a global legal firm, supporting those at a Senior or Managing Partner level. This role will take responsibility, not only for 1-2 Senior individuals as an EA support, but also manage a team of Executive Assistants and administrative functions totaling 4-5 employees. You will report into the Saudi Senior Team on a daily basis and also take instruction from the Regional Senior Leadership team in Dubai, which holds the regional headquarters. Ensuring you remain constantly forward thinking you will be expected to fully organise complex diaries, global travel itineraries and all associated documents, such as excel reports and PowerPoint presentations. It is imperative that you can be flexible in your approach to the role, fully committed and able to manage highly confidential and fast changing movements for the Senior individuals. You will be a strong problem solver with a highly approachable demeanor to engage and manage your team to achieve competing deadlines and foster an environment of shared best practices and constant improvements.

    This top tier professional services employer is an organisation that highly invests in its employees and can provide clear development opportunities for growth. We are therefore seeking a career Executive Assistant with team management experience and an overall minimum of 4 years’ experience in the same. The successful candidate will possess strong IT skills, excellent English language capabilities and be educated to degree level.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

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    Executive – Strategy & Transactions – VME | Ernst & Young

    Employment:

    Full Time

    Executive – Strategy & Transactions – VME – AmmanAre you building your tomorrow, today? If that sounds like you, we invite you to pursue a career with our industry leading Valuation and Modeling and Economics practice ( Learn more about our VME Services ). At EY, you’ll have the chance to build a career as unique as you are, with the global scale, you’ll have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. We’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity Competitive business today is all about making intelligent, informed decisions. As a VME Executive at EY, you’ll help make that happen. You’ll help clients address their strategic planning, transaction and non-transaction related decision-making process including strategic planning, identification and assessment of value creation financial reporting, market valuation for transactional purposes. EY has dedicated teams providing full suite of Valuation, Modeling and Economic Advisory solutions across a range of industries and clients, including: – Real Estate, Hospitality and Construction (RHC) – Corporate Business Modeling & Valuations – Government Public Sector (GPS) – Economic Advisory (EA) – Decision Analytics (DA) – Capital Equipment Your key responsibilities As an Executive within our VME team, part of your role will involve developing experience across a range of different type of engagements understanding the key business drivers, co-developing our approach with the client, agreeing value measurements, and providing value to the client through insights, factual conclusions, and advice. You will make technical contributions to valuation client engagements and internal projects by gaining a thorough understanding of the target business and its market, and of clients’ issues, performing research and analysis of the target’s industry and of quoted companies operating in that sector. Skills and attributes for success – Strategic mindset – you will help clients identifying source of value creation and quantifying it. You will need to have a solution-oriented mind-set to act as a truly Corporate Finance advisor to leverage on EY capabilities and assist clients in solving their issues and unlocking potential for value growth – Commercial Acumen – as part of the team you will regularly advise businesses on valuations issues with regards to acquisition, divestitures or restructuring and provide fairness opinions on transactions and restructurings – Regulatory and Accounting knowledge -you will work with management as part of an acquisition process to understand how the value of acquired intangible and financial assets will impact accounting requirements, provide fair value opinion for financial reporting purpose

    To qualify for the role, you must have – As a minimum, a bachelor’s degree in finance, economics, accounting, or business and at least 3-5 years of related business valuation work experience business valuation work experience – Solution driven individual and “out-of-comfort” zone thinker with demonstrated record of solving complex problems and completing challenging projects – Previous business valuation, capital allocation, portfolio optimization, corporate finance or strategy background experience – Financial modeling skills including experience building models from scratch. – Broad understanding of IFRS standards related to fair value measurements, business combination, impairment testing etc. Ideally, you’ll also have – Regional experience preferred (although not mandatory) – Previous valuation experience in consulting firm or Big 4 Firm – Previous experience in coaching teams of junior and senior staff – High business acumen and strategic mind set What we look for Solution driven individual and “out-of-comfort” zone thinker with demonstrated record of solving complex problems and completing challenging projects. We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients, goals. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Product Owner, PBG Channels | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    Design and deliver new digital products and services in line with the digital roadmap strategy of the PBG Retail Business. Enhance the customer journeys and functions for digital channels and manage the prioritization with focus on Mobile channels.Responsibilities will include but not be limited to• Gathers, manages, and prioritizes the product backlog in collaboration with the Business Product owner • Ensures user stories are “ready” for development to start work• Ensures user stories have defined and correct acceptance criteria• Defines customer needs and the associated features to meet those needs• Works on existing and new initiatives based on digital roadmap• Ensures close collaboration with the development team• Oversees the development and testing activities• Prioritizes defect or bug resolution• Tracks progress towards the release of a digital product• Ensured good agile/scrum governance and practices are followed • Works with a cross-functional team in planning the digital product release• Coordinates between other project stakeholders which are mainly products, operations , 3rd parties, IT, controls groups, (IT risk, Operational risk, Fraud and Risk, Shared service department, Compliance, Audit, Quality control)• Works with User experience teams for UI and UX design creation• Works closely with business, adoption and marketing teams for go to market strategy• Contributes to the work of the Business Owner as they define a product differentiation strategy• Creates the product vision and roadmap which accomplishes the goal of the vision• Identifies opportunities (internal and external) to support the Bank innovation roadmap• Identifies process and service improvement areas (e.g. streamlining existing user journeys, introduction of new user journeys)

    Requirements• University BA or post graduate degree in Information Systems, Computer Science, Business or Management or UX, UI design schools• Certified agile product owner• Minimum 5 years’ experience of working in a Product owner role • Proven experience of digital channels and ecosystem• Banking background and specifically Digital Channel experience mandatory • Business oriented person with a deep technical background.• Good judgmental skills to identify customer needs and solutions• Minimum 2 years work experience in an agile environment • Outstanding written and verbal presentation skills• Good business analysis skills• Strong Analytical and creative thinking• Excellent team player• Tech savvy and always up to date about latest market and global trends and technologies

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    Senior Account Cloud Engineer | Oracle

    Employment:

    Full Time

    Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment.Responsible for participating in customer engagements to collaboratively design and implement solutions. May work directly with customers to gather requirements, develop architectures and translates business needs into solutions. Implements solutions and ensures successful deployments through code development and scripting. Displays product/application understanding through more customized presentation demonstrations to customers and at conferences and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a technical point of contact for customers and sales on technical cloud solutions and customer success. Further builds business and technical acumen.

    Minimum qualifications include: 5 years experience with computer applications and tools required. Ability to travel 25% international and domestic. Preferred but not required qualifications include: Bachelor of Science-level university degree in Computer Science, Math, Engineering from accredited university; and/or relevant 5 years technical experience. Expertise in system and application design; Written and verbal communication and interpersonal skills; Needs analysis, positioning, and business justification; Solving technical problems with customers in technical environments.As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Strategy & Analysis Expert – Business Ecosystem Enhancement | Michael Page

    Employment:

    Full Time

    As an Expert within the department, you will use your analysis, strategic advisory and project management skills to identify, plan and execute new initiatives to support the vision of the organisation.Client DetailsAn organisation with the mandate of creating, assessing and driving forward new initiatives in Abu Dhabi to enhance the landscape for business and investors.Description* Analyse and benchmark international destinations for ease of starting and building businesses to identify areas of improvement for Abu Dhabi.* Provide professional and advisory expertise, then support in facilitating business and simplifying procedures for organisations in the public and private sector.* Prepare recommendations on proposed changes and new initiatives and present to stakeholders and ensure alignment with local and federal compliance and regulations.* Develop competitiveness initiatives, deep dive research in specific competitiveness topics and provide solutions, sometimes with rapid response.* Manage new project deliverables as per PMO standards of the organisation. * Support structuring and running of project teams by defining deliverables and frameworks, including creation of analysis tools and dashboards etc.Job Offer* Competitive salary* Unique opportunity to play a key role in improving the Emirate of Abu Dhabi for businesses to start up and thrive* Diverse environment with highly intelligent and driven colleagues

    * University degree in business administration, economics or related field* 8-12 years work experience with at least 2 years (preferably 4+) within an international consulting firm and experience in a Research, Strategy, Analysis or Project Management role within a complex organisation* You’ll be analytical with strong communication/interpersonal skills and possess a proven ability to communicate technical ideas and solutions in a user-friendly manner.* Advanced Excel and PowerPoint skills

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Executive – Strategy & Transactions – VME (Saudi National) | Ernst & Young

    Employment:

    Full Time

    Executive – Strategy & Transactions – VME – KSA (Saudi Nationals Only)Strategy & Transactions (SaT) Valuation, Modeling and Economics (VME) Are you building your tomorrow, today? If that sounds like you, we invite you to pursue a career with our industry leading Valuation and Modeling and Economics practice ( Learn more about our VME Services ). As a Saudi National at EY, you’ll have the chance to build a career as unique as you are, with the global scale, you’ll have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. We’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity Competitive business today is all about making intelligent, informed decisions. As a VME Executive at EY, you’ll help make that happen. You’ll help clients address their strategic planning, transaction and non-transaction related decision-making process including strategic planning, identification and assessment of value creation financial reporting, market valuation for transactional purposes. EY has dedicated teams providing full suite of Valuation, Modeling and Economic Advisory solutions across a range of industries and clients, including: – Real Estate, Hospitality and Construction (RHC) – Corporate Business Modeling & Valuations – Government Public Sector (GPS) – Economic Advisory (EA) – Decision Analytics (DA) – Capital Equipment Your key responsibilities As an Executive within our VME team, part of your role will involve developing experience across a range of different type of engagements understanding the key business drivers, co-developing our approach with the client, agreeing value measurements, and providing value to the client through insights, factual conclusions, and advice. You will make technical contributions to valuation client engagements and internal projects by gaining a thorough understanding of the target business and its market, and of clients’ issues, performing research and analysis of the target’s industry and of quoted companies operating in that sector. Skills and attributes for success – Strategic mindset – you will help clients identifying source of value creation and quantifying it. You will need to have a solution-oriented mind-set to act as a truly Corporate Finance advisor to leverage on EY capabilities and assist clients in solving their issues and unlocking potential for value growth – Commercial Acumen – as part of the team you will regularly advise businesses on valuations issues with regards to acquisition, divestitures or restructuring and provide fairness opinions on transactions and restructurings – Regulatory and Accounting knowledge -you will work with management as part of an acquisition process to understand how the value of acquired intangible and financial assets will impact accounting requirements, provide fair value opinion for financial reporting purpose

    To qualify for the role, you must have – Saudi Arabian Citizenship – As a minimum, a bachelor’s degree in finance, economics, accounting, or business and at least 3-5 years of related business valuation work experience business valuation work experience – Solution driven individual and “out-of-comfort” zone thinker with demonstrated record of solving complex problems and completing challenging projects – Previous business valuation, capital allocation, portfolio optimization, corporate finance or strategy background experience – Financial modeling skills including experience building models from scratch. – Broad understanding of IFRS standards related to fair value measurements, business combination, impairment testing etc. Ideally, you’ll also have – Regional experience is beneficial (preferred although not mandatory) – Previous valuation experience in consulting firm or Big 4 Firm – Previous experience in coaching teams of junior and senior staff – High business acumen and strategic mind set What we look for Solution driven individual and “out-of-comfort” zone thinker with demonstrated record of solving complex problems and completing challenging projects. We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients, goals. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    CRM Consultant – Management Consultancy | Michael Page

    Employment:

    Full Time

    Provide advisory on CRM initiatives and run CRM projects; from roadmap creation, to target operating model definition, to software selection process, to software implementation.Client DetailsManagement Consultancy.Description* 3-7 years of consulting experience, involved in advisory on CRM. * Scoping, analysis, design, development, and delivery of CRM and CX solutions (Salesforce, SAP CX, Microsoft Dynamics or others)* Previous proven experience in setting the CRM roadmap, strategy and operating model* Previous experience in the following industries: banking, retail, energy or government* CRM functional and technical experience including extensive business process knowledge in areas such as sales and service management, contact centers, CPQ, with various technologies including integration areas* Strong communication skills, ability to lead workshops and drive functional and technical discussions* Studies in computer science, engineering, or business administration or comparable training, career changers are also welcome* Pronounced affinity for new technologies and modern/agile methods of project management* Passion for consulting work and the associated willingness to travelJob OfferCRM Consultant for Sales and Service Transformation practice.

    * You will strengthen the team in the Customer and Marketing consulting portfolio and live your passion for CRM with a holistic approach to process advisory and optimization, as well as implementation and operational management of sales and service solutions.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More