Aurelia Butler

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    Senior Application Developer – Mobile Android | IBM Middle East

    Employment:

    Full Time

    Introduction As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact!Your Role and Responsibilities – Designs, develops and supports application solutions developed for Android platform. – This specialty would be able to design, develop and/or re-engineer highly complex mobility applications, and integrate software packages, programs and reusable assets for Android. – The base skill required is Java from a programming language and from an Integrated Development Environment (IDE), the skill required is Various JDT tools

    Required Technical and Professional Expertise – Android developer (3-5 years of experience) – Kotlin – Java – Agile – NodeJS is a plus – Postgres/Sequelize is a plus – Elastic Search/Kibana is a plus

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Senior Software Development Engineer | Amazon.ae

    Employment:

    Full Time

    DESCRIPTION Job summary• The Amazon Middle East and North Africa team is looking for a Software Development Engineer who is passionate about building great products for our customers. The SDE-II will be based in Egypt and must have Software engineering experience involving solving complex problems. They SDE-II will:• Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.• Use software engineering best practices to ensure a high standard of quality for all of the team deliverables• Write high quality distributed system software• Work in an agile, startup-like development environment, where you are always working on the most important stuff.• Experience with multiple programming languages such as Java, J2EE, Python , TS, JS, and .NE

    BASIC QUALIFICATIONS • 5+ years industry experience in designing software architecture and operating scalable software systems• Oral and written communication skills (ability to produce runbooks, technical, and non-technical documentation)• Experience coaching junior software development engineers including code review and design review• Bachelor’s degree in computer science, computer engineering or related technical discipline• Experience with AWS and/or cloud computing• Experience with web services and micro service architecturePREFERRED QUALIFICATIONS • Ability to effectively articulate and drive solutions to technical and business challenges• Deal well with ambiguous/undefined problems; ability to think abstractly• Experience working with driving product vision to deliver long term customer and advertiser value• Willingness to own all stages of development process: requirements, design, implementation, testing, and operational support• Excellent interpersonal communication with strong verbal / written English skills

    Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More

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    Senior Java Developer | Adecco

    Employment:

    Contract

    5+ years of experience of full-stack development of enterprise desktop, Web applications with backend and frontend responsibilities using Java J2EE technologies.3+ years of experience in application design using design principles, patterns and best practices3+ years of Experience in Unit Testing Framework (UI and server side) using technologies like Jasmine, Jest, Karma, Junit, mockito, Jmock.3+ years of experience with ReactJS, Redux5+ years of experience with frontend technologies object-oriented HTML 5, CSS, JavaScript and TypeScript2+ years of experience with AngularJS5+ years of experience with frameworks like Spring, Spring Boot5+ years of experience in developing APIs (REST & SOAP protocols).3+ years of experience with relational databases like Oracle, SQL Server etc..Added advantage non-relational databases like Couchbase, Elastic Search, Cassandra etc..Added advantage Application Performance monitoring using AppDynamics or any monitoring tool

    4+ years of experience in developing applications using cloud platforms (either AWS or Azure)2+ years of experience in creating configuration build and test scripts for Continuous Integration environmentsAdded advantage Integration tools like Informatica, Snaplogic and Solace2+ years of experience with Lean / Agile development methodologies2+ years of experience with Kubernetes, Docker Containers

    The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories.

    Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi. More

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    Help Desk Specialist | Ooredoo Group

    Employment:

    Full Time

    The Company: Fast Telco Subsidiary of Ooredoo The Role: Provide superior customer service by handling and resolving technical customer complaints / issues that have been escalated to them by the Customer Care Inbound team, FT Hotline, by management, by Retail Store staff, by Sales and dealers, Provide 1st level support and technical assistance for incoming queries and issues related to B2C FT customers. Key Accountabilities & Activities: – Handle and resolve customer complaints and technical problems experienced by customers across the range of Company products and services, by efficiently following set procedures and maintaining a high level of excellent customer service. – Receive calls from the 121 Hotline from Retail Stores and dealers. – Handle and resolve customer complaints and technical problems across the range of Company products and services, experienced by customers who have been directed to the F2F Help Desk from Retail Store staff. – Handle and resolve complaints by visiting customer premises and performing trouble shooting activities and collect payments where applicable. – Respond to email complaints, information for promotions, invitations and other key events from Retail Stores, dealers, other departments within Ooredoo and direct from customers. – Receive Trouble Ticket requests through the Call Centre, through the F2F Help Desk, and from the Sales Support team. Handle payment transactions from customers who wish to pay their bills and top up credit on mobile phone. – Describe and escalate problems through the Customer Care systems. – Investigate complaints through the various relevant internal systems and applications (BSCS/CRM/ Funtech service, MPOS, VAD and others) – Liaise between Technology and the customer when an issue needs to be escalated for investigation and resolution. – Providing training for BSCS, CRM, WMNET provision for new and existing Retail Store, Customer Care and Sales staff. – Gather customer information from various areas within the Company, such as Technology, Call Monitoring, and Finance etc.) as required and investigate the facts, under supervision from the Team Leader, when there is a customer complaint and/or a legal issue concerning customers and the Customer’s Call Centre services and liaise with the Legal Department accordingly. – Follow up on escalated TT’s with other departments like tech, finance, marketing, sales, CC. – Provide efficient support for B2C customers over the phone with to first call resolution KPI. – Escalate non-resolved cases to concerned departments as per Interaction Center procedures. – Follow-up on progress of complaints settlement with departments involved, and ensure regular information is shared with customers. – Identify and escalate situations requiring urgent attention to shift leader or supervisor. – Get the customer confirmation before closing any trouble ticket and provide proper conclusion on remedy system. – Adhere to Interaction Center KPIs and defined service levels sat on employee yearly objectives. – Respond to email messages for customers seeking help and contact them if required. – Step-by-Step configuration for customer devices. – Troubleshooting customer last mile and access equipment related to DSL and GPON subscriptions. – Troubleshooting Wi-Fi issues of customers CPEs. – Ensure customers subscribed speeds are matching service subscription defined in Company CRM. – Execute additional configuration as per customer request within customer subscription bundle and eligibility. – Detect and report issues that appear to impact large numbers of customers in early stages. – Complete daily reports, that reflects the number and type of received complains. – Act as a source for technical assistant and as a reference for other team members when needed. – Prepare various reports daily and as required including the Reconciliation Report (Daily income payment report), Agent Daily Activity Performance Report and Investigation Report and make recommendations as part of the CIP. – Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. – Other duties as directed by supervisor or other superiors.

    Requirements: – Network Experience covering basic routing and switching knowledge. – Experience with Wi-Fi networks configuration and Troubleshooting. – Proficiency in both English and Arabic languages. – Knowledge and experience of customer service practices and call Center processes. – Experience with DSL media troubleshooting and configuration. – Experience with GPON media troubleshooting and configuration Qualification: – Diploma/Bachelor degree in computer science, engineering or a related field. – Fresh graduated or have relevant experience. – A+ , MCSE , CCNA certificate (Preferred) Note: you will be required to attach the following: – Resume / cv

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

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    ETIC, Oracle Technical Consultant – Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory – OtherManagement LevelAssociateJob Description & SummaryAbout the rolePwC is opening a new Technology & Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients across the globe. The Centre will provide a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.  The center is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.  We are seeking to recruit Oracle Technical Consultants to join our team in Cairo.  The successful candidate will have a minimum of 1 full lifecycle implementation projects working in a technical/architecture capacity. They will have implementation experience in at least 1 Oracle ERP and Cloud SaaS based Oracle applications. Candidates may also be recent University Graduates in a relevant discipline such as Computer Science or Cloud technologies, with an interest and aptitude for Architecture and understanding detailed technical concepts such as Integration and Data Migration.   You will be part of a team that reports to the Service Delivery Director and will be an integral part of the team based in Cairo, as well as those delivering client transformation programmes across the PwC Global Network, including the UK, Germany and Middle East.   As an Oracle Technical  Consultant, you will play a key role in the following areas:- Supporting the developing the Technical Solution Design for the technical solution underpinning the functional configuration, including integration and data migration – Supporting the development of the Technical Integration Strategy for the products being deployed and any upstream or downstream systems – Supporting the development of the Data Migration strategy for all data being loaded into or provisioned from the Oracle products – Supporting the development of the Detailed Technical design, including SaaS tenants, integration and data migration tools, connectivity, security and IDAM. Role Requirements:- Experience in working with enterprise/ERP class systems OR – University Graduate with relevant qualifications in related fields such as Computer Science or Cloud Computing – Open minded seeking for innovative solutions – Self-Starter Attitude

    Essential skills & attributes:- Understanding of Integration technologies such as Oracle Integration Cloud (OIC) – Experience of or understanding in using enterprise data migration and ETL tools such as Informatica and Mulesoft – Understanding of technical infrastructure concepts and technology such as networking, storage, data replication etc. – Ability to work independently, and as part of a team – Commitment to personal development in relevant skills – Strong troubleshooting and problem solving skills – Strong written, oral and presentation skills – Relationship building skills Education- University Degree

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Human Capital PMO Project Delivery Manager | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Human Capital (HC)Management LevelManagerJob Description & SummaryA career within PwC Internal Firm Services – HC will provide you with the opportunity to help drive and deliver our strategic and key projects to enhance our services efficiency and effectiveness across our platformsProject management background preferred within an enterprise HC/Support function able to:- Engage with key stakeholders to scope key needs- Charter and initiate projects business cases- Lead and plan efforts needed to land on an approved and aligned project plan- Manage and control assigned work, teams, and schedules to deliver outcomes- Prepare and present periodic project progress reporting- Scope, detail and design technology solutions and end-to-end BP workflows- Detail business, technical and functional requirements in BRDs- Compile and manage RFIs and RFPs end to end- Compile and manage vendor contracts and delivery end to end- Manage projects financials and resource budgeting with proper reporting

    Required Experience- 10 years of solid experience in planning and delivering key projects within an enterprise organization

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

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    Client Relationship Manager | Alpadis Middle East Limited

    Employment:

    Full Time

    • Responsible for working with clients and their advisors from all over the word in advising on UAE company formation and coordinating the incorporation process with the jurisdictional authorities.• Assisting clients in choosing the most suitable business environment within jurisdictions in UAE, and subsequently supporting clients with administrative work and application process.• Conducting meetings with the local banks to understand the regulations, requirements and procedures for bank account opening, and also to understand the offerings of each bank.• Assisting clients with bank account facilitation (corporate and personal) with commercial and investment banks in UAE, and internationally.• Constantly developing and managing the strategies used to deliver and maintain strong client experiences, and ensure that excellent client services are being delivered at all times. • Assisting clients with ongoing maintenance of company, including visa arrangements, coordinating with our associates to arrange accounting and auditing, and other bespoke services.• Religiously follow up on proposals to potential clients, to bring prospect to fruition. • Identify sales leads, pitch goods or services to new clients and associates, and maintain a good working relationship with new contacts. • Assisting with the development of marketing literature and business development campaigns.• Responsible for managing her/his client portfolio and addressing all of her/his client’s needs in relation to our services.

    • The ability to carefully listen to the client, understand their problems and associate those problems with the firm’s products and services. • A deep understanding of structuring companies across UAE jurisdictions (e.g. free zones, offshore, LLC) or the ability to learn quickly. This is the basis of the job.• Ability to process information and be able to present in a simple format in order to be understood by clients with potentially little knowledge on the subject matter.• Strong passion and experience in advisory and consulting• Ability to cross sell and upsell the firms’ other products services • Good organizational and project management skills.• Good client relationship skills with a lot of patience and grace.• Client oriented, experienced dealing and interacting with clients face to face, via email and over the phone.• Good communication skills (both written and verbal). Essential• Must have Bachelor degree in Finance, Commerce, Business, Accounting, Legal, Paralegal or similar.• Excellent command of the English language both verbally and written, especially in business writing. • Candidates with Corporate Services experience will be given preference. Desirable• Additional languages are highly valued especially Russian.

    Alpadis is an independent and privately-owned group, founded in Switzerland in 2005, by a small team of seasoned experts in wealth planning.

    True to our roots, we have carried the Swiss quality label across various Asian jurisdictions, whilst ensuring consistent high-quality services and enhanced cross-border capabilities for our international clients.

    We are a truly independent fiduciary services provider. We choose the best specialists to work hand in hand to maximise your success and our services.

    We work closely with corporate clients, entrepreneurs, business owners, High Net Worth Individuals (HNWIs) and their family offices, who consult us for our expertise, credibility and ultimately, out of trust.

    We pride ourselves on upholding the highest standards of professionalism, conduct and ethics across all jurisdictions in which we operate, and all the different services we offer.

    Our specialists consist of Certified Public Accountants, Company Secretaries, Lawyers and Tax Advisers, many of whom are members of national and international professional bodies. More

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    Partnership & Investment Talent Acquisition Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Internal Firm Services – OtherManagement LevelAssociateJob Description & SummaryA career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.Responsibilities:- Coordination for Partnership hiring; understanding the needs of the business and managing multiple deadlines when it comes to partnership hiring, updating key data on time, utilizing multiple tools available to organize and streamline recruitment operations for the team (Google sheets, Excel, PowerBI, Workday etc.)- Ensuring partner information is up to date on the internal system throughout the process and managing the interview feedback process for interviewers on the system- Strategic Projects: working closely with the partnership & investment team to work on initiatives related to new processes, stakeholder management, team upskilling etc.- Data management: updating partner investments and candidate information on team trackers and the internal applicant tracking system ensuring they are fit for daily stakeholder updates- Ensure cost efficient options are explored by maximizing utilization of tools and automation available to us and hence saving man-hours- Deliver high quality data and reporting of recruitment progression to key stakeholders and supports the recruitment team with efficient ways of managing recruitment administrative tasks

    Overall Experience & Skills:- 4+ years of recruitment or recruitment coordination experience is essential in an environment involving senior executives & stakeholders- Knowledge of HR best practices and processes – Previous HR generalist experience with understanding of the employee lifecycle, including recruitment and onboarding would be preferable- Excellent interpersonal and communication skills – Strong customer service orientation with ability to use patience and diplomacy to handle issues- Fluency in spoken and written English is essential- Excellent interpersonal, report writing and verbal communication skills- Bachelor’s Degree in Human Resources or Business Administration preferred

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More