Aurelia Butler

More stories

  • 113 Shares189 Views

    in Job Posting

    Partnership & Investment Talent Acquisition Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Internal Firm Services – OtherManagement LevelAssociateJob Description & SummaryA career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.Responsibilities:- Coordination for Partnership hiring; understanding the needs of the business and managing multiple deadlines when it comes to partnership hiring, updating key data on time, utilizing multiple tools available to organize and streamline recruitment operations for the team (Google sheets, Excel, PowerBI, Workday etc.)- Ensuring partner information is up to date on the internal system throughout the process and managing the interview feedback process for interviewers on the system- Strategic Projects: working closely with the partnership & investment team to work on initiatives related to new processes, stakeholder management, team upskilling etc.- Data management: updating partner investments and candidate information on team trackers and the internal applicant tracking system ensuring they are fit for daily stakeholder updates- Ensure cost efficient options are explored by maximizing utilization of tools and automation available to us and hence saving man-hours- Deliver high quality data and reporting of recruitment progression to key stakeholders and supports the recruitment team with efficient ways of managing recruitment administrative tasks

    Overall Experience & Skills:- 4+ years of recruitment or recruitment coordination experience is essential in an environment involving senior executives & stakeholders- Knowledge of HR best practices and processes – Previous HR generalist experience with understanding of the employee lifecycle, including recruitment and onboarding would be preferable- Excellent interpersonal and communication skills – Strong customer service orientation with ability to use patience and diplomacy to handle issues- Fluency in spoken and written English is essential- Excellent interpersonal, report writing and verbal communication skills- Bachelor’s Degree in Human Resources or Business Administration preferred

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

  • 88 Shares169 Views

    in Job Posting

    Receptionist (6 Month Contract) | Robert Half

    Employment:

    Full Time

    The CompanyOur client, an established and well-respected business based in DIFC, are looking to hire a receptionist on a 6-month basis. You will be based front of house where you will act at the first point of contact for any visitors into the office. This role would suit someone coming from a customer service role. You must be able to start within 1 week.The RoleResponsibilities:* Meeting and greeting clients* Fielding all call and enquiries coming in to the business* Maintaining reception area and ensuring security* Supporting the EA with general admin tasks

    The CandidateRequirements:* Must be able to start immediately* Experience in Customer Service – Cabin Crew would be ideal* A positive can-do attitude* Ability to work well under pressure and juggle heavy workload* Excellent written and spoken EnglishRobert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Pay and salary ranges are dependent upon experience, qualifications and training.

    Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI) is the world’s first and largest specialized staffing firm and a member of the S&P 500 index. We are a global leader in professional staffing and consulting services and the parent company of Protiviti, a leading independent internal audit and business and technology risk consulting firm. For 2006, Robert Half International reported revenues of $4 billion and now has staffing and consulting operations in more than 400 locations worldwide. More

  • 50 Shares149 Views

    in Job Posting

    Lab Technologist | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelSenior AssociateJob Description & SummaryA career within Application and Emerging Technology services, will provide you with a unique opportunity to help our clients identify and prioritise emerging technologies that can help solve their business problems. We help clients design approaches to integrate new technologies, skills, and processes so they can get the most out of their technology investment and drive business results and innovation.Title Tech Lab Technologist, Our Firm Established in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region. Our Mission One Firm: Transforming our region. Our purpose is to build trust in society and solve important problems. In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within them. Our Values Creating value through diversity. Be yourself. Be different. At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society. As part of our commitment to individuality we are pleased to hear from candidates from diverse backgrounds, with a mixture of skills, capabilities and experience from the below Job Description. Job Title – Tech Lab Technologist Level Senior Associate Reports to Labs Lead. Location – Dubai Position summary Role: Emerging Tech Lab Technologist Senior Associate Description: The Emerging Technology Lab is a group of technologists with expertise in product development, rapid prototyping, and user experience design. We work with new and emerging technologies and help internal PwC stakeholders understand how these technologies can affect their work. At our core we are an innovative R&D group that builds functional prototypes that demonstrate the potential of future technologies. Learn more here What you’ll do: You will be engaged with our Emerging Technology team to build prototypes and solutions for internal teams and clients with a strong focus in developing emerging tech prototypes. As a technologist, you’re expected to: Blend technical experience in product development, rapid prototyping, and user experience design with business perspectives from organizations, sectors, and industries. Help internal teams achieve their goals through rapid iteration, experimentation, and prototyping while maintaining organizational focus to apply past lessons to future endeavors. Who you’ll work with: You will collaborate with a team of problem solvers with extensive consulting and industry experience, helping PwC solve its complex business issues from strategy to execution. Responsibilities: • Build Proof of Concepts (PoC’s) focusing on solving emerging PwC challenges, using the PwC essential 8 technologies and new emerging tech as follows: • Based on the pwc industries of focus, recent global and regional trends and/or the business requirements. • Once the use case & plan is evaluated and approved by team, build and iterate working prototype using the essential 8 technologies – update EmTech leadership on progress and kanban boards. • Once the built use case meets requirements of internal PwC clients, close out with documentation on the demo catalogue/ marketing snippets, conduct a handoff session with XLab manager/ creative technologist & review session with the EmTech team. • Stay abreast with the latest global and regional trends in the respective technology field, to increase technical and business acumen such as: • Take part in PwC cross-territory EmTech community of interest for the respective technology, representing the Middle East perspective and interests. • Attending conferences/ tech events per year related to this technology. • Reading the latest news, and then sharing insights with the rest of the team on a regular basis. • Know the local/ regional ecosystem of startups and companies related to the technologists technology. • Ideate and share ideas with respective teams: • Be proactive and share ideas to fill use case backlog in monthly brainstorms. • Share and support teams and initiatives when necessary. • Follow, understand and engage with pwc’s strategy and digital agendas. • Understand different pwc lines of service function and develop xLoS internal relationships. • Prepare and host informational sessions and trainings with internal PwC teams and/or external clients. • Undertake at least 1 training focused on technical capabilities and related to a respective technology (online or in person). • Undertake at least 1 training focused on soft skills related to career development (online or in person). • Work with the wider EmTech team as needed: • Work with the Innovation and Research team to properly discover and research before prototypes building. • Support XLab’s team in personalizing prototypes for new experiences and prepare to run prototype demos for the respective technology event (e.g. conferences, workshops, client tour etc.). • Prepare technical content for creative experiences as well as creating technical handover documents. • Work with our Centre of Excellence team when a prototype is needed to be scaled. • Manage time for EmTech responsibilities, as follows: • Prioritize time spent on building use cases and time managed other tasks e.g. training, conducting training, and showcasing technology in events. • Be flexible with time depending on internal client deadlines. • Comply with pwc compliance, timesheets, booking leave, managing expenses, annual compliance training, snapshots/workday feedbacks. • Challenge EmTech leadership’s expectations on tasks, time allocation and output expectations, as and when required. • Have a good work ethic and culture: • Being proactive, seeking to self learn, self manage, being inquisitive and inclusive. • Participate and bring new ideas to the table in standups, monthly meets, away days and ideation sessions.

    Qualifications: • Bachelor’s degree in Computer Science, Information Technology Engineering, and Mechanical Engineering, Electrical Engineering or similar degree preferred. • 2-3 years of professional experience; experience applied to business problems and solution development is required requirements. • Fluent communication in English is mandatory and Arabic preferred. • Experience in one or more of the following 3D Printing, Internet of Things, Drones, Augmented reality, Virtual Reality, Artificial Intelligence or Robotics. • Experience in programming e.g. Python, SQL, Node.JS, R, C++, C# (preferably)Experience in 3D design/modelling (preferably). • Experience working with Cloud Services (preferably). • Demonstrates thorough abilities and/or a proven record of success collaborating with a broad team of strategy, technology, creative, and production resources, especially coordinating project work with third-party partners and vendors. • Demonstrates thorough abilities and/or a proven record of success identifying and addressing client needs, building solid relationships with stakeholders, developing an awareness of our emerging technology services, delivering clear requests for information, demonstrating flexibility in prioritizing and completing tasks.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

  • 75 Shares119 Views

    in Job Posting

    Assistant Vice President, Tax | Charterhouse

    Employment:

    Full Time

    Charterhouse are currently managing a search for one of our leading financial services client’s whom are in the process of looking to recruit an Assistant Vice President (AVP) of Tax for their MENA business units.At a regional level, this AVP shall take ownership for the compilation and preparation of all Value Added Tax (VAT) accounts whilst managing the submittal and filing processes with the required regulator. In conjunction, this role shall also focus towards any Corporate Income Tax (CIT) that may apply across the jurisdictions, managed-out of the Dubai hub. Away from the monthly reporting aspects of the role, the AVP shall also be required to manage an advisory undertaking; that in turn manages any internal support, documentation and administrative aspects of the tax returns and payments. Finally and as part of an ongoing project, this role will also be involved in the upgrade and development of both tax reporting procedures, policies and the systems-based filing.

    The client will look recruit a professionally trained candidate; which in this case will be a Chartered Accountant (ACA, ACCA or CPA) and/or a qualified Association of Tax Technicians (ATT). In conjunction, the applicants shall be required to demonstrate 3 to 4 years of experience within an in-house or consultancy-based tax position, with a strong and tailored focus toward primarily VAT accounting and reporting. Furthermore, the successful candidate shall be required to manage any audit and regulatory aspects, whilst also presenting a capability to communicate at all level across the regional operation, to ensure strong controls, compliance and tax efficiencies. As a final criterion, the client will also look towards applicants whom have exposure to the banking and/or financial services sector. This is a critical aspect to ensure that the successful candidate can bring a baseline knowledge of financial products & services and any aligned taxation nuances and intricacies.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

  • 88 Shares129 Views

    in Job Posting

    Senior System Specialist | RTC-1 Employment Services

    Employment:

    Full Time

    Position Title: Senior Systems SpecialistEmployment Type: Full Time Salary: up to 23K SAR, all-inclusive depending on experience and qualifications plus family benefits Job Location: Jeddah, KSAAbout the Client: A highly recognized international group handling Information Technology & Services located in KSA.Job Description:- Deliver and manage the complex hybrid cloud computing environments, which integrate public clouds with a variety of on-premises virtualization platforms- Manage the scientific application stack comprising many open-source scientific applications and support researchers during their execution- Support the operations of advanced Linux-based solutions running on virtual servers and containers and hosting critical business and research applications

    Qualifications: – 45 years old and below- Bachelor’s or Higher Degree in Business, Information Technology, Computer Science, or related field required- Expert-level knowledge of Linux OS administration- Expert-level knowledge of Docker containers and Kubernetes orchestration- Readily able to author DockerFiles, Kubernetes manifests and CI/CD pipelines- Expert-level knowledge of open-source applications, ability to manage build & compilation process and optimization, strong troubleshooting capability- Expert-level of open-source build tools such as cmake, make, gcc, SCons, Spack, Linuxbrew- Strong knowledge of Git and GitLab and good familiarity with GitOps principles- A strong advocate of Infrastructure As a Code (“IaC”) infrastructure management approach- Familiar with virtualization platforms such as VMware/vSphere and OpenStack- Familiar with public IaaS clouds such as Microsoft Azure and AWS- Good knowledge of programming and scripting languages (Python, JavaScript, bash, and similar)- Familiar with ElasticSearch, Nagios, Prometheus, Ansible, and Terraform

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

  • 113 Shares109 Views

    in Job Posting

    Senior Application Developer – Mobile | IBM Middle East

    Employment:

    Full Time

    Introduction As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact!Your Role and Responsibilities – Designs, develops and supports application solutions. – This specialty would be able to design, develop and/or re-engineer highly complex mobility applications, and integrate software packages, programs and reusable assets.

    Required Technical and Professional Expertise – Hybrid developer (3-5 years of experience) – React – Flutter – Ionic – Agile – NodeJS is a plus

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

  • 75 Shares169 Views

    in Job Posting

    Help Desk Specialist | Ooredoo Group

    Employment:

    Full Time

    The Company: Fast Telco Subsidiary of Ooredoo The Role: Provide superior customer service by handling and resolving technical customer complaints / issues that have been escalated to them by the Customer Care Inbound team, FT Hotline, by management, by Retail Store staff, by Sales and dealers, Provide 1st level support and technical assistance for incoming queries and issues related to B2C FT customers. Key Accountabilities & Activities: – Handle and resolve customer complaints and technical problems experienced by customers across the range of Company products and services, by efficiently following set procedures and maintaining a high level of excellent customer service. – Receive calls from the 121 Hotline from Retail Stores and dealers. – Handle and resolve customer complaints and technical problems across the range of Company products and services, experienced by customers who have been directed to the F2F Help Desk from Retail Store staff. – Handle and resolve complaints by visiting customer premises and performing trouble shooting activities and collect payments where applicable. – Respond to email complaints, information for promotions, invitations and other key events from Retail Stores, dealers, other departments within Ooredoo and direct from customers. – Receive Trouble Ticket requests through the Call Centre, through the F2F Help Desk, and from the Sales Support team. Handle payment transactions from customers who wish to pay their bills and top up credit on mobile phone. – Describe and escalate problems through the Customer Care systems. – Investigate complaints through the various relevant internal systems and applications (BSCS/CRM/ Funtech service, MPOS, VAD and others) – Liaise between Technology and the customer when an issue needs to be escalated for investigation and resolution. – Providing training for BSCS, CRM, WMNET provision for new and existing Retail Store, Customer Care and Sales staff. – Gather customer information from various areas within the Company, such as Technology, Call Monitoring, and Finance etc.) as required and investigate the facts, under supervision from the Team Leader, when there is a customer complaint and/or a legal issue concerning customers and the Customer’s Call Centre services and liaise with the Legal Department accordingly. – Follow up on escalated TT’s with other departments like tech, finance, marketing, sales, CC. – Provide efficient support for B2C customers over the phone with to first call resolution KPI. – Escalate non-resolved cases to concerned departments as per Interaction Center procedures. – Follow-up on progress of complaints settlement with departments involved, and ensure regular information is shared with customers. – Identify and escalate situations requiring urgent attention to shift leader or supervisor. – Get the customer confirmation before closing any trouble ticket and provide proper conclusion on remedy system. – Adhere to Interaction Center KPIs and defined service levels sat on employee yearly objectives. – Respond to email messages for customers seeking help and contact them if required. – Step-by-Step configuration for customer devices. – Troubleshooting customer last mile and access equipment related to DSL and GPON subscriptions. – Troubleshooting Wi-Fi issues of customers CPEs. – Ensure customers subscribed speeds are matching service subscription defined in Company CRM. – Execute additional configuration as per customer request within customer subscription bundle and eligibility. – Detect and report issues that appear to impact large numbers of customers in early stages. – Complete daily reports, that reflects the number and type of received complains. – Act as a source for technical assistant and as a reference for other team members when needed. – Prepare various reports daily and as required including the Reconciliation Report (Daily income payment report), Agent Daily Activity Performance Report and Investigation Report and make recommendations as part of the CIP. – Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. – Other duties as directed by supervisor or other superiors.

    Requirements: – Network Experience covering basic routing and switching knowledge. – Experience with Wi-Fi networks configuration and Troubleshooting. – Proficiency in both English and Arabic languages. – Knowledge and experience of customer service practices and call Center processes. – Experience with DSL media troubleshooting and configuration. – Experience with GPON media troubleshooting and configuration Qualification: – Diploma/Bachelor degree in computer science, engineering or a related field. – Fresh graduated or have relevant experience. – A+ , MCSE , CCNA certificate (Preferred) Note: you will be required to attach the following: – Resume / cv

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

  • 100 Shares119 Views

    in Job Posting

    Human Capital PMO Project Delivery Manager | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Human Capital (HC)Management LevelManagerJob Description & SummaryA career within PwC Internal Firm Services – HC will provide you with the opportunity to help drive and deliver our strategic and key projects to enhance our services efficiency and effectiveness across our platformsProject management background preferred within an enterprise HC/Support function able to:- Engage with key stakeholders to scope key needs- Charter and initiate projects business cases- Lead and plan efforts needed to land on an approved and aligned project plan- Manage and control assigned work, teams, and schedules to deliver outcomes- Prepare and present periodic project progress reporting- Scope, detail and design technology solutions and end-to-end BP workflows- Detail business, technical and functional requirements in BRDs- Compile and manage RFIs and RFPs end to end- Compile and manage vendor contracts and delivery end to end- Manage projects financials and resource budgeting with proper reporting

    Required Experience- 10 years of solid experience in planning and delivering key projects within an enterprise organization

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More