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    Customer Success Manager | IBM Middle East

    Employment:

    Full Time

    Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities As a Customer Success Manager (Architect) you will apply your technical skills to help our customers achieve their business outcomes with hybrid cloud & AI Growth Offerings. You will be responsible for use case identification, solution architecture design, MVP builds, and adoption of our Growth Offerings that run on Red Hat OpenShift. You will also guide IT executives through the changes needed to unlock the full value of hybrid cloud, show users how to get value out of their solutions, identify expansion opportunities, and work with the renewal team to ensure execution of the renewal process. To be successful in this role you: – Demonstrate a history of success as a consultant, pre-sales, technical account management, enterprise architect, or equivalent – Deeply understand customer business and technology needs; become the face of IBM to the customer – Serve as a trusted technical expert for the customer’s cloud migration, deployment, and adoption of Hybrid Cloud & AI Growth Offerings – Have a proven track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions – Have handled difficult customers or situations and can demonstrate resolutions – Willingness to take initiative and tackle things on your own – Ability to navigate data and people to find answers – Execute customer success plan to drive adoption post-deployment

    Required Technical and Professional Expertise – Technical understanding and hands-on experience with Containers, OpenShift, Value Prop, Use Cases, Competitive Differentiation – Technical understanding of IBM Middleware / Software / Cloud Services – Experience with enterprise software implementations – Ability to show customers how to “use” the offerings to get to first productive use and proactive expansion – Can build a growth plan to demonstrate how Growth Offerings will deliver customer outcomes – Analytical mindset and problem-solving skills – Understanding of enterprise software implementations, SaaS / IaaS / PaaS and cloud applications – Strong interpersonal relationship building and executive communications skills – Can manage multiple customer accounts and projects simultaneously Preferred Technical and Professional Expertise – 5-10 years of experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management consulting) – Experience working with OpenShift and Hybrid Cloud & AI Growth Offerings – Experience working in B2B Enterprise Software, SaaS / IaaS / PaaS and/or Cloud

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Data & AI Technical Sales Architect | IBM Middle East

    Employment:

    Full Time

    Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities As a Data & AI Technical Sales Architect, you will be working with IBM sales team to position IBM Data & AI. IBM Data&AI has a strong pipeline of Data & AI opportunities and is looking for passionate and motivated Technical Architect to help our clients take the AI journey with Watson and other IBM Data&AI offerings. In this position, you will have the unique opportunity to bring IBM Data & AI collateral and your experience together and enhance the value that we bring to clients.You will work directly with clients to determine their business issues and recommend information management solutions that drive business value.You will use your consulting skills, analytical expertise, and business knowledge to determine business objectives, as well as processes, measurements and appropriate tools for formulating hypotheses and testing conclusions that result in the best solution for business needs. We value problem solving skills and an attitude towards learning, great communication and accountability. Qualified candidate will be working in a presales team to promote and sell IBM Data & AI portfolio to CIOs, CDOs and Data Scientists across industries. Responsibilities: – Lead presales Data solutioning, consulting, and architecture engagements across industry sectors. Financial Services and Government would be a bonus. – Demonstrate leadership capabilities in Strategy and Architecture on complex engagements in global environments – Formulate a data and AI strategic vision and a tactical roadmap to address client’s critical data requirements in conformance with overall corporate objectives – Serve as a subject matter expert available to accelerate sales and delivery in high growth analytics areas – Champion the use of data, cognitive and analytics to realize strategic insights to help drive cross-business unit initiatives focused primarily on revenues generation, effectiveness and efficiencies. – A robust information architecture is a foundational capability to IBM analytics / AI program and this role will require strong linkage to the wider Advanced Analytics, AI and Cognitive teams . Key soft skills – Ability to articulate the value of IBM’s Data&AI Portfolio – Ability to understand market dynamics of the Data Science space to lead competitive positioning from a technical and economical perspective.- Demonstrated knowledge of the economics behind capital purchases and tradeoffs of on-premise and cloud-based software solutions. – Demonstrated interpersonal and verbal communication skills. – Demonstrated written communication skills.- Demonstrated organizational skills, discipline, with attention to detail and ability to balance multiple tasks. – Competitive self-starter with a sense of urgency.- Interact with corporate-level executives . – Objection handling skills. – Understand prospect “insiders” and how competition sells to the account. Develop insights from this and from public sources. – Stay ahead and on top of all new product features and fixes. – Provide technical consultation and education to the Sales team and Business Partners by keeping them apprised on new product information.

    Required Technical and Professional Expertise – Bachelor degree in a quantitative field, computer science or similar field – Solid background in data and analytics space – Ability to size and develop / validate physical architecture of data ecosystems – Working knowledge in business strategy and research – Ability to lead in a highly collaborative and team-oriented environment – Ability to manage multiple projects in parallel – Proven track record in pre-sales, consulting, architecture, solutioning and implementation – Should have 8 years of IT working experience – At least 4 years’ experience in Complex Architecture, Strategy Consulting and Big Data Architecture work, Information Governance – Experience in developing Enterprise Information Architecture – Experience in developing Data Lake / Modern Data Platform Solutions on prem and on cloud – Experience in Data Governance and Data Strategy work – Experience in developing architectures with open source tools and technologies for Big Data – Experience in SQL, Spark, Python and Scala – Experience in Watson Studio, Watson Machine Learning, AIOps, MLOps, and Cloud Pak for Data. – Experience with Watson services and solutions: Watson Services, Watson Assistant, Watson Discovery, Watson Explorer, Watson NL Understanding, Watson Compare&Comply, etc. – Experience with core enabling technologies: Open Source, ML, Deep Learning, Databases, networking, Unix, Linux, Windows operating systems. – Knowledge in IBM AI Platform and Data Science space: Cloud Pak for Data, SPSS, Decision Optimization, R and Python programming, etc. – Knowledge of in the Open Source space: Apache Hadoop, etc. – Ability to communicate complex quantitative analysis in a concise and actionable manner – Analytical thinking

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Documentation Officer | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    Job purpose:The job holder will be assigned responsibilities, as per requirements of the Department. The composition, level of independence and volume will be determined on the basis of experience, competency, training, volume etc.Primary Responsibilities are:Receive the original execution versions signed by the Borrowers &collaterals for Bank’s customers from Business segments and branches.Maintenance of a list (register) of applicable documents & files movement within the office Distribution of documents to relevant teams in the department.Electronic scanning of original documents in EDMS upon satisfying that all documents have been obtained and are in order.Handle the safekeeping of the original documents under custody and ensure all documents are being lodged and digitally filed.Periodically review borrowing documents held under custody to identify any housekeeping purposes.Preparation of correspondence and reports related to custody activities. Sort, package files for archives and Compile list of the documents to be archived.Handle the release of original borrowing documents as per approval /business request.Return documents back to business team to complete the requirements via registered post and record reference number in the register.Co-ordinated relationship with legal Units/ FRR / RMs / Internal and external Auditors by provide and retrieve required documents and files.Provide response to customer requests and internal inquiries/communicate with clients regards their documents & files.Support other teams /employees upon supervisor’s instruction. Assist in the collection of full set of documents “Facility Offer Letter, mortgages and relevant documents” & forward the document appropriate department /unit / officer.Utilize APP4LEGAL software to track the progress of reviewing documents/collaterals & adhering to pre-determined turnaround time frames and accuracy level percentages.Review documents and ensure collateral are valid and enforceable and obtained as per regulations and internal policy and procedures.Check the Compliance of Sanction terms (Facility Offer Letter and relevant documents.).Follow up steps taken through Documentation/Legal Managers, expected superiors’ comments / guidance & risk management awareness.Adheres to basic principles of bank’s procedures and policies wherever applicable

    Education & Experience :Higher Diploma/ Bachelor Degree 2 to 5 years’ of relevant work experienceAbility to work with computer and office software (MS Word, Excel, etc.)Good verbal and written communication skillsPlanning & Organisation skillsComputer literate with strong working knowledge of business software applications, particularly word/spreadsheets

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    Accountant | Emirates Consortium

    Employment:

    Full Time

    • Manage all vendor invoices and approvals, and ensure timely payments are executed.• Review financial information and prepare reports based on an agreed reporting calendar across the Group, including financial and operational information.• Manage organizational cash flow reporting and forecasting, including arranging for Group funding• Participate in and assist in the preparation of, the annual budgeting and planning process in conjunction with the CFO• Administer and review all financial plans and budgets• Monitor progress and changes and keep senior leadership team abreast of the organization’s financial status. • Supports internal and external auditing requirements.• To assist in delivering ad-hoc projects as required. • Accounts payable:• Ensures that proper invoices approval process is followed throughout the company.• Enters invoices into system upon receipt and approval, and ensures proper categorization of invoices.• Reconcile vendor statements, researches payment issues, and corrects discrepancies. • Manages timing of payments.• Responds to vendor accounting requests in a timely and professional manner.

    • Must be a qualified accountant• High code of ethics and capacity to work in total confidentiality.• Accounting degree or qualification required.• Minimal job experience –2-5 years of relevant accounting/finance experience.

    Emirates Consortium LLC (EmCon) is a dynamic, diversified investment holding company based in Abu Dhabi, capital of the UAE, with investments locally and globally. Founded in 2010, it has made quick and powerful steps to establish itself intelligently in a wide range of industries both in the local UAE market and Internationally, capitalizing on the best opportunities in all economies. Its subsidiaries and joint ventures are made up of companies in the Manufacturing/Industrial, Food and Beverage, Energy, Travel, Marine and Construction industries. This investment holding is supported by a professional team of executives recruited from various sectors around the globe to steer, guide and implement a world-class investment strategy to achieve not just short term goals but to create long term shareholder wealth and mutually profitable ventures with selected companies around the world. More

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    Operating System Administrator | Middle East Executive

    Employment:

    Full Time

    Middle East Executive are currently working with a large holding group with multiple business units throughout the Middle East, who are looking for a Operating System Administrator to be based at their head office in Dubai.The role of the Operating System Administrator is installation, implementation, customization, operation, recovery, patch management and performance tuning with proven knowledge of the fundamental concepts and technologies associated with Solaris, Storage and Windows Operating Systems.The Operating System Administrator shall also be responsible for managing the companies core IT infrastructure (DC operations) to ensure systems & applications stability and uptime. You are expected to suggest improvements in existing infrastructure design to enhance systems and applications performance, uptime, and stability. You should be having previous experience in supporting end users, working on latest IT and cloud technologies and should be good team player.The role has a clear succession path into a senior position with this role available due to an internal promotion within the business, with the company offering a package of 8,000 AED – 10,000 AED based on experience.

    Salary:
    AED
    8,000 to 10,000
    per month inclusive of fixed allowances.

    Job Knowledge & experience required;• Install, configure, and maintain OS such as Solaris and Windows Servers, clusters, backup library etc. • Installation, configuration of patches/packages and upgrades to operating systems maintaining inventory of Software/ packages • System Monitoring (Performance Monitoring, Fault Monitoring, and reporting accordingly to escalation matrix, proactive monitoring, Configure and maintain system logs, analyzing system logs and identifying potential issues with Unix (Solaris) systems, reporting) • Monitor logs, analyze, notify, and guide company admin on alert resolution. • Participate in security related activities and upgrades. • Coordinate with the group IT administrators and vendors related to implementation and support. • Complete the assigned tasks independently if required, coordinate with other team members/vendors/ customers to complete the task. • Support the security administrator in implementing the security policies and procedures within the currently assigned projects. • Daily, weekly, monthly monitoring of logs generated by the servers and cloud applications. • Report security incidents and ensure effective resolution is provided in a timely manner. • Maintain accuracy and regularity of completion of internal process documentation. • Ensure systems are patched and updates are applied in a systemic and consistent manner by using relevant patch management solutions.

    The Middle East Executive Group has become the first choice for industry professionals wanting to work in the Gulf region.

    We understand exactly how supply chain performance and sales performance impacts the bottom line and top line of product led businesses and we have the experience, network & expertise to match skilled professionals with exciting new roles that suit their experience, passion and drive in this highly strategic industry.

    Our specialist teams internally are;

    Commercial Management & Sales
    Supply Chain & Logistics
    Strategic HR
    Strategy
    Engineering

    The industries we focus on are;

    3PL / Freight Forwarding
    Food & FMCG
    Medical & Pharmaceutical
    Ecommerce
    Retail
    Engineering More

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    Principal Data Scientist | Energy | Saudi Arabia (TAX FREE) | Michael Page

    Employment:

    Full Time

    Principal Data Scientist required by the utility sector for a Huge Project based In Saudi Arabia being built from Scratch. This is a large brand new greenfield project.Client DetailsMy client are in the energy business and their mission is be the go-to analytics business energy within the region. They are investing heavily in technology and with this being a truly Greenfield project you can bring your expertise to a Brand new project working closely with the head of IT. This role is for a technical leader, reporting into the Director of Data Science, partner with internal and external clients and mentor junior team members, this role will grow significantly over the next few years as such join now to be a part of the early stages of the organizations growth & give your career an acceleration.DescriptionAs a Principal Data Scientist you will use statistical analysis to analyze, model, and predict the behavior and performance of electric systems across the entire value chain of generation, transmission, storage, distribution, and consumption using various data sources.The position is to build models which will help build the “smartness” in the applications obeying physics and power-system first principles. You will also be developing AI solutions for non-electric-grid use-cases, and use this technology to analyse customer feedback. You will provide Cognitive Digital Technology solutions using AI, blockchain, etc.) using Containerisation.The principal data scientist will play a pivotal role in defining the Digital Solutions strategy for the Energy department , working directly with the Data architect and software engineering team to build these applications from the ground up.This is a permanent role based in Tubuk, Saudi Arabia paying Competitively + Bonus, Housing & Extensive Benefits. Tax Free Salary The Successful Data Scientist will be Confident to Build scenario analysis applications, & Develop solutions that are cloud native but platform agnostic with a view to improve customer Experience and accelerate business outcomes from grid digitalization initiatives.Knowledge and Skills* Algorithmic and Problem solving skills* Excellent understanding of statistics* Deep learning frameworks: Tensorflow and/or Pytorch* Expert knowledge of Python libraries for signal processing, time series modelling, database querying, statistics, machine learning and visualization* Experienced with model containerization and integration with CI/CD pipeline* SQL scriptingJob OfferCompetitive salaryHealth care you and dependantsSchool Fees paid forHousing ProvidedTAX FREE

    Experience required:* 8 years working in data science* Heavy experience using Python, R, Spark, Hadoop and Cloud for predictive modelling and data manipulation* Experience leading projects in data science field required.* Experience with working in a software / application development environment* Must have worked in an environment where analytics / AI models are deployed and operational.* Experience working in Solution Delivery or Devops Environment (eg. dev/ops, CI/CD, etc).* Agile Methodology* Cloud experience: AWS / Azure or any other enterprise platforms* Exposure to big data, AI, IoT and Machine Learning.* Excellent SQL scripting* Experience within power/energy industry.Nice to have * End-to-end ML model development and deployment* data management / architecture is an advantage.* Knowledge of NLP and ontology’s a plus* Bringing innovative ideas from inception through to implementation and experience of doing thisThis would suit someone who has publications in journals, hold Data science certifications, GitHub projects, etc and show a passion about Data science in their spare time.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Cybersecurity Specialist | Michael Page

    Employment:

    Full Time

    As the Cybersecurity Specialist, you will be responsible to guard all platforms, from both internal and external threats by designing broad defences against intruders.Client DetailsA leading tech organisation investing heavily in security to strengthen their internal processes.Description* Take the lead on day-to-day monitoring for unusual activities, working with IT Infrastructure to implement defensive protocols, and report incidents.* Collaborate with other members of the cybersecurity team to develop new protocols, layers of protection, and other both proactive and defensive systems that stay one step ahead of cyber criminals.* Maintain security guidelines, procedures, standards, and controls documentation.* Maintain a working knowledge of current cybercrime tactics.* Sharing & establishing a security standard to all engineers and working closely with CTO to define the process for security implementation in software development lifecycle.* Collect data on current security measures for risk analysis and write regular systems-status reports.* Constantly monitor for attack and run appropriate defensive protocols.* Conduct internal vulnerability testing to identify weaknesses and collaborate with the cybersecurity & tech team to update defensive protocols as necessary.* Collaborate with IT Infrastructure to make sure all anti-virus systems, firewalls, data centers and software updates with a security-first mindset.* Grant credentials to authorised users, monitor access-related activities and check for unregistered information changes. This can be achieved by working with IT Security Engineer for internal tools audit.* Help lead employee training against phishing and other forms of cyberattack.* Work with cross-functional teams to ensure high quality of security throughout the software development lifecycle.* Implement SSO, MDM, and other security implementation tasks to support CTO and DPO.Job Offer* Dynamic work environment.* Opportunity to work on exciting projects and lead the way for growing an cybersecurity function.

    * Bachelor’s degree in computer science or related field or equivalent practical experience.* At least 6 years of work experience in a Cyber Security team.* Understand the modern stack of infrastructure and backend technologies, such as Rest API, docker, kubernetes, microservices, API proxy.* Having programming experience (at any language) to support day-to-day system security taks.* Hands on Experience using security related tools & platform but not limited to: * SIEM: Splunk Enterprise + ES, Prelude, ELK+Kibana* NMS: Vigilo, Solarwinds* SOAR: Splunk Phantom, Palo Alto XSOAR* EDR: Carbon Black, Crowdstrike and Fireeye* Vulnerability Scanners: OpenVas, Nessus, Qualys* Firewalls: Palo Alto, Fortigate, IPFire, pfSense, F5* Penetration Testing Tools: linux arsenal (nmap, Metasploit, wifite, etc.)* Threat Intelligence: Open source, anomali, fireeye* Sandbox: Cuckoo, Fireeye* Forensics Solutions: Encase Guidance, FTK, XRY Forensics, Volatility, Wireshark, Tableau* Operating Systems Security: Windows, Linux, MacOS* Cloud: Alibaba Cloud, Microsoft Azure, AWS* Familiar with modern agile development and all the related tools: JIRA, confluence, etc.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    IT Security Engineer | Michael Page

    Employment:

    Full Time

    As an IT Security Engineer, you will be the main POC for IT Security support and assist all internal and external audit teams where IT security support inquiry is required.Client DetailsA leading tech organisation investing heavily in security to strengthen their internal processes.Description* Be the main point of contact for IT security support and assist on all internal and external audit teams where IT security support inquiry is required.* Implement SSO, MDM, and other security administrative tasks to support CTO and DPO.* Monitor activities of assigned IT areas to ensure compliance with internal policies and procedures including monthly, quarterly, and annual account and activity reviews.* Work collaboratively with Security Compliance and Legal teams to identify and manage privacy, data protection risks, and compliance requirements to help meet stakeholder expectations.* Implement the Security Policy into all internal & external tools.Job Offer* Dynamic work environment.* Opportunity to work on exciting projects and lead the way for growing an cybersecurity function.

    * Bachelor’s degree in computer science or related field or equivalent practical experience.* At least 2-5 years of working experience in IT Security.* Familiar with all modern office & productivity tools such as Google Suite, JIRA, Google MDM.* Proficient in English both written and verbal.* Strong knowledge in access controls.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More