More stories

  • in

    Specialist, HR Operations | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    Job Purpose:Maintain financial records and information to ensure the timely and accurate preparation of statements and disbursement of payroll, pension, benefits, medical insurance, and other payments.Principal Accountabilities:- Responsible for the preparation, processing and checking of the payroll data, reconciling accounts receivables and payables related to staff benefits under the general direction of the Manager, HR Operations, ensuring timely and accurate disbursement of salaries to all employees through Cost / Profit Centres- Prepare and process pension payments and timely submission to the Pension Authorities for UAE and GCC Nationals. Prepare yearly and monthly schedules for Regulatory Authorities for UAE and GCC nationals. Maintain good relationship with and coordinate with General Pension & Social Security Authority (GPSSA) regarding any inquiries raised- Ensure that Payroll System is maintained according to HR Policies & Financial Accounting systems. Constantly work to improve the functionalities of HRMS and contribute in digitizing HR services and creating a paperless HR service delivery capability. Coordinate and execute projects related to process improvement such as system re-design, process re-engineering, records management, reporting system, etc. Conduct analysis of various HR processes and feedback to recommend changes to improve the effectiveness of its service delivery.- Function as HR database expert for storage of candidates’ data and information. Utilize and analyse various HRMS reports to provide input for generating reports for Management Information purpose. Prepare reports, analysis, management information and annual budget plans. Prepare Terminal Benefits report on a quarterly basis. Report Employees on the move to Financial Control Department thus enabling them to post the Management Benefits through their respective Cost Centers.- Manage end-to-end exit process and ensure that personal files are complete and closed for all exited employees. Maintain policies and procedures up-to-date and ensure that SLAs are met. Ensure that the system is working and manage enhancement whenever required.- Collaborate with all stakeholders during the exit process including settling financial liabilities.- Collaborate with Legal for the open court cases to ensure that the process SLAs are met.- Maintain and apply strict level of confidentiality in all work related matters, to protect the Bank’s employees’ interest.- Respond to staff inquiries and prepare concern letters as required.- Collaborate with the Performance and Reward team as required during the budgeting, annual appraisal, and salary increment and bonus cycles.

    Education and Experience:- Graduate in Accounting / Finance discipline preferred.- Knowledge of Oracle HRMS ( Fusion)- Payroll experience is an advantage- 4 – 5 years of relevant experience.- Good command on English. Must be an Arabic speaker

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

  • in

    Tax & Legal Services – Tax – Transfer Pricing – Intern | PricewaterhouseCoopers

    Employment:

    Full Time

    Tax & Legal Services – Tax – Transfer Pricing – Intern – DubaiLine of ServiceTaxSpecialismTransfer PricingManagement LevelIntern/TraineeJob Description & SummaryA career within Transfer Pricing services, will provide you with the opportunity to help our clients develop compliant, tax efficient structures that help advance their business goals. You’ll focus on all aspects of documentation planning, dispute resolution, and advance pricing agreements.Our team is responsible for all aspects of intercompany pricing arrangements between related business entities, including transfers of intellectual property, transfers of tangible goods, services and loans, and other financing transactions.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    As an Intern / Trainee, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Be curious and try new things.- Learn about how PwC works as a business and adds value to clients.- Think broadly and ask questions about data, facts and other information.- Support research, analysis and problem solving using a variety of tools and techniques.- Produce high quality work which adheres to the relevant professional standards.- Keep up-to-date with technical developments for area of specialism.- Handle, manipulate and analyse data and information responsibly.- Communicate confidently in a clear, concise and articulate manner – verbally and in materials produced.- Embrace different points of view and welcome opposing and conflicting ideas.- Uphold the firm’s code of ethics and business conduct.

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

  • in

    Collections Manager – Digital Lending/Microfinance | Stanley James

    Employment:

    Full Time

    We are currently recruiting a Collections Manager on behalf of a leading FinTech based in Bahrain that is going through a period of growth as they scale up their operations across the GCC markets. This is an excellent opportunity to implement a collections process within the world of digital lending and microfinance.

    Applications are sought from those with at least 5 years of experience in a managerial role focusing on collections within microfinance and digital lending. You will have experience using the latest technology such as AI & ML to optimise a collections process combined with hands on experience in overseeing collections from a operational perspective.

    Stanley James is a privately owned recruitment business with offices in both Dubai and Cape Town allowing us to have global reach and a strong presence across EMEA and APAC. We have an expert team of recruitment specialists that are people centric, knowledgeable and driven to connect talent across all corporate functions. We are the partner of choice for SMEs, niche industry specialists and enterprises across the Technology, Financial Services, Management Consultancy, Legal, Construction & Engineering and Energy & Oil Gas sectors.

    We typically recruit a wide range of skillsets across all corporate services, front/back office functions and commercial leadership teams. This includes Finance, Information Technology, Legal, Sales & Marketing, Engineering, C-Level/Leadership, Business Change, Operations, Special Projects and Business Support Services. More

  • in

    medical billing executive | A Leading TPA (Third Party Administrator) in Medical Insurance

    Employment:

    Full Time

    • Review and set up new groups for related products, premiums, benefits and enrolment.• Review and bill clients in accordance with the agreed billing frequency.• Engage with clients to build working relationships and education around invoicing and payment ensuring consistency across regions• Communicate with clients as necessary to ensure accuracy of information.• Respond to client queries regarding eligibility and billing and liaise with Sales and Client Management Team as appropriate.• Provide reports on invoicing, commissions, credit control to management as required.• Follow up and report on outstanding premium payments in line with credit control procedures, liaising with Client Manager, Credit Controller and Legal Services as necessary.• Ensure accurate and timely settlement of commission due.• Maintain market specific requirements ensuring they are adhered to.• Identify potential improvements and make recommendations to Team Leader.• Maintain accurate files for each client in respect of related products, coverage and contacts.

    Salary:
    AED
    4,500 to 5,000
    per month inclusive of fixed allowances.
    Additional benefits: Annual ticket, medical and life insurance

    • At least 2 years within an office/administration environment preferred• Educated Higher Grade standard/College preferred• 1-2 years Billing experience is desired• MS Office skills• Solid knowledge of IT packages including Excel and Word

    One of the leading “TPA” , Third Party Administrators in Medical Insurance ; a subsidiary of a fortune 20 Multi National Company , with extensive operation across GCC prospering over the last 18 years in facilitating our customers beyond their expectations in all services on par with global standards.

    We are committed in ensuring to provide high quality , superior, innovative and cost-effective business solutions in the areas of healthcare and insurance services and embrace the good will of being one among the best leading TPA’s in this region serving over 50 insurance companies , in administering their multiple policies as well as catering to self-funded schemes with both international and local policies amidst our stake holders.

    It is significant to share our accolades, that we serve more than 1.4 million members whilst administering over AED 4 billion worth of claims annually through a dedicated team of 700 + medical professionals in our talent pool from different parts of the world. We are partnered with a broad global network of over 4,000 health care providers in the region and always thrive to delight our customer through every service we provide remarkably.

    We believe in attracting dynamic , focused , self-motivated , professionals with industry expertise to join hands with us to move forward in a journey, which promises growth and career establishment as per each one’s skills and potential. More

  • in

    Commercial Director | RTC-1 Employment Services

    Employment:

    Full Time

    Position Title: Commercial DirectorEmployment Type: Full Time Salary: up to 38K QAR all-inclusive depending on experience and qualificationsJob Location: Doha, QatarAbout the Client: An international IT services company that specializes in digital transformation, innovation and value creationJob Description: • Collaborate with the delivery teams in scope gap analysis from Statement of Works, governance, management of change requests, monitor of the acceptance procedures, contract interpretation, etc. based on the priorities defined• Manage end-to-end PNL from bid process to offer sign-off• Produce and manage financial information about the budget, forecast, actuals, margins, etc• Responsible for ensuring compliance with the contract and contract management processes• Serve as the first point of contact of the delivery team for all contractual matters, being in charge of the direct follow up of the contract / legal aspects associated with relevant customer and suppliers contract/s in close coordination with the corresponding country legal counsels

    Qualifications:• Open to Arabic nationality• 40 years old and below• Minimum of 5 years’ of experience in the same role; experience working with Qatar government organisations is preferred• Certification as a PMP from PMI or equivalent; excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall• Possess knowledge of the market (Cybersecurity, Integrated Systems, IOT, Analytics, Artificial Intelligence, Microsoft Azure Cloud) to which they are assigned, including: industry, trends, the applicability of Infor products within the target market, and key competitors.• Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Projects, Microsoft Dynamics, Application Middleware, and PeopleSoft• Experienced in delivering mega software projects preferably in the major events/sports domain

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

  • in

    Senior Specialist Recruiter | Irwin & Dow

    Employment:

    Full Time

    Forming part of the senior Middle East Recruitment team and based in the Riyadh offices, this position requires those with an extensive recruitment background and a highly engaging and proactive approach to sourcing senior candidates from Consultant up to Associate Partner level. Directly targeting both passive and active individuals on a global scale in line with the overall strategic recruitment objectives and diversity targets (such as GCC nationals as per government mandates), this global top tier management consultancy is seeking the highest caliber of recruitment specialist with exceptional interpersonal and communication skills, able to work in a fast paced and highly pressured environment to produce strong results and promote the employer brand across the entire region. You will act as a management consultancy industry specialist and provide direct and headhunting techniques via LinkedIn and digital avenues to map and attract high caliber candidates into the Kingdom of Saudi Arabia and the wider region. Constantly tracking data and the status of candidates you will analyse this information to encourage best practices and improvements for the future, sharing this with the team to develop strong working relationships and encourage a collaborative approach. As you will be screening applicants and utilizing psychometric testing to provide personality traits and insights, you will constantly review these processes and keep up with recruitment and industry trends in this area. Working collaboratively with European, African and Global teams in addition to the Middle East region to ensure consistency and brand conformity with regards to careers and candidate industry event execution, this is a highly collaborative recruitment position across all levels of seniority. Additionally, you will manage all Preferred Supplier Lists (PSL) with the relevant recruitment agencies to ensure consistency and a strong brand position in the employment market. Working alongside those at Partner level to discuss suitable candidates and developing a team of Junior Recruitment Executives you should possess a high level of emotional intelligence and a great deal of relevant industry knowledge to foster an environment of continuous improvement and development of relationships with subordinates, peers, senior individuals and of course candidates on a constant basis. Building a quality pipeline of talent and seeing these individuals through to official offer, you will be a highly visible and interactive individual with all concerned to promote the company’s brand to the highest position possible.

    Excellent communication and a high level of tenacity is required in this senior role and it is expected that you will have a minimum of 4- 5 years of recruitment experience in order to be selected for this position. Degree educated and a consistent recruitment career history where you are engaging with internal and external stakeholders on a daily basis is essential in this role to achieve a high level of success. Those who are already based in Riyadh are exceptionally advantageous, but those residing in the UAE who have ease of travel into Saudi Arabia, or indeed wish to relocate permanently will also be considered.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

  • in

    Account Manager | Trust Insurance Brokers (TIB)

    Employment:

    Full Time

    Main tasks and duties• Handling all marine and general insurance claims which include:• Receiving and reviewing claims documents from and to clients• Receiving and reviewing claims documents from and to insurance companies• Meeting with clients, insurance companies and loss adjusters to discuss and treat claims- Preparing and updating claims files (manually and through the customer service system)• The work includes travel to other cities and company branches to process claims as directed by the direct manager• Issuing marine insurance certificates and sending them to clients• Meeting with clients and explaining to them the coverage and exclusions of different general insurance policies• Carrying out any work assigned to him by the direct manager that is related to the nature of the work

    Basic requirements for the job• The applicant must have obtained a minimum of Cert CII• The best of no less than in a similar job• Fluency in written and spoken English• Tact in speaking and managing conversations

    Founded in 1999, Trust Insurance Brokers (TIB) is an independent insurance broker and one of the first in Saudi Arabia to receive SAMA (Saudi Arabian Monetary Authority) licensing under the new cooperative insurance law and regulations of 2008.

    Currently, TIB manages a large reputable client base across various industries with a substantial collective insurance portfolio. TIB conducts business with all the leading insurance companies in Saudi Arabia, and operates through offices in Jeddah, Riyadh, and Khobar. Our goal is to expand our presence throughout the kingdom with plans currently underway to open additional offices in cities overseeing economic momentum.

    TIB employs 48 professionally qualified insurance personnel who provide our clients with the required expertise and knowledge to support them in making informed decisions on comprehensive insurance solutions that best meet their organizational needs.

    At Trust Insurance Brokers, we strive to deliver the highest levels of customer service and product excellence. We pride ourselves on having a solid track record in delivering value to our clients throughout Saudi Arabia. Not only do we save our clients money, but we also help them in making better and faster decisions about their insurance requirements due to our in-depth product knowledge, customized insurance programs, strong affiliations with all leading insurance companies within KSA, and experience in negotiating with the local insurance community. More

  • in

    Operations Manager | Irwin & Dow

    Employment:

    Full Time

    We are currently seeking suitable candidates for a new Operations Manager position and our client requires those from the professional services sector, with a strong preference of global management consultancy exposure. Continuing to grow and based in the DIFC, the company is a highly discreet investment firm which prides itself on a first-class service to its clients and a highly collaborative team approach. Therefore, this role will support the entire operations of the business and its investment projects and will report directly into the female Chief Operations Officer, who has been well established in the organisation for many years. Working in this fast-paced and exceptionally busy environment you will liaise with all departments including investments, finance, HR and administration to bring together project timelines and expectations to enable all involved to progress efficiently. Therefore, a strong attention to detail and an analytical approach is required to track project development, finances, resources required, project milestones and final outcomes. You will provide up to the minute reports via excel, PowerPoint presentations, internal and external communication and often go above and beyond expectations in order to be exceptionally forward thinking and anticipate the needs of the business and any potential issues before they arise. You will be flexible in your approach to take on any additional workload required from the Chief Operations Officer to ensure no task is left unattended. This role is both hands on and strategic to ensure complete business continuity, minimal risk in all areas and that planned resources are in place and each project is within the budget constraints. You will also be involved in potential new business opportunities and client development as part of your Operations Manager role and again support the COO and Senior Team with relevant research, commercial and competitor awareness and industry insight. Managing highly confidential documents and interacting with all levels of seniority, including those at a C-suite level, no task should be too menial or large and you will possess excellent relationship and communication skills to understand all aspects of the business and provide proactive solutions. The team here is exceptionally focused and hardworking and all have the ability to multitask with exemplary time management and this role will be no exception.

    Strong inter-personal skills including social competency and high energy levels, with the ability to be engaged both inside and outside of normal business hours on occasion are required to be successful. Applicants must also have a strong proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook) and high attention to detail with the motivation to produce a collaborative team approach. It is expected that you will be a university graduate and it is essential that you have a professional services background in a similar highly operational position. Those who are multilingual in English and Arabic from a management consultancy are high on the desirable list for this challenging and rewarding role.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More