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    Collections Executive | One Of The Leading Total Solutions Provider In Qatar

    Employment:

    Full Time

    • Debt Collector responsibilities include:• Keeping track of assigned accounts to identify outstanding debts• Planning course of action to recover outstanding payments• Locating and contacting debtors to inquire of their payment status• Keep track of assigned accounts to identify outstanding debts• Plan course of action to recover outstanding payments• Locate and contact debtors to inquire of their payment status• Negotiate payoff deadlines or payment plans• Handle questions or complaints• Investigate and resolve discrepancies• Create trust relationships with debtors when possible to avoid future issues• Update account status and database regularly• Alert superiors of debtors unwilling or unable to pay when necessary• Comply with requirements when legal action is unavoidable• Manage multiple delinquent accounts for debt collection efforts.• Keep track of assigned accounts to identify outstanding debts.• Plan a course of action to recover outstanding payments.• Negotiate payoff deadlines or payment plans.• Handle questions or complaints.• Investigate and resolve discrepancies in payments or accounts.

    • Proven experience as debt collector• Experience in working with targets and tight deadlines• Knowledge of relevant legal requirements• Working knowledge of MS Office and databases• Excellent communication and people skills• Apt in negotiating and persuading• Ability to be polite and compassionate without lacking confidence• High school diploma is preferred

    One of the leading ‘Total Solutions’ provider in Qatar. More

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    How European Companies Can Kickstart Employee Engagement

    Gallup’s State of the Global Workplace: 2021 Report found that European countries were remarkably resilient to the effects of the pandemic in 2020, but their longer-term track record of employee engagement still raised significant concern. European employees are among the least engaged in the world. However, while the scale of the issue is continental, the solution could be relatively straightforward.
    Flatlining employee engagement
    While there is considerable variation in the level of employee engagement from country to country, Europe as a whole has experienced a long-term stagnation in its engagement levels. Less than 20% of the continent’s workforce is engaged by their daily experience of work, and the situation has failed to improve for some time.
    Europe’s flatlining engagement looks even starker in light of the slow but steady increase in engagement levels across the globe: 20% in 2020 compared to 12% in 2009. In the US, for example, engagement has risen from 28% to 36% since the turn of the century. Compare this to Germany, for instance, where engagement has remained rooted to the level it was at in 2001 (see below), and it is clear that even Europe’s economic powerhouse has been caught in the doldrums.

    What makes an engaged employee?
    Employee engagement is about more than just satisfaction, though that is obviously a key component. Gallup’s State of the Global Workplace Report measures engagement using 12 metrics, each of which has a proven link to performance outcomes. Engaged employees know, for example, what is expected of them at work and how their day-to-day activities contribute to the purpose of their organization.
    Organizations which perform well against these emotional workplace needs are more likely to enjoy positive outcomes, such as high retention rates among staff as well as increased productivity and profitability. Moreover, employee engagement becomes an even stronger predictor of organizational performance during difficult economic periods – an extremely important finding as the impact of the pandemic continues to be felt throughout the global economy.
    Engagement also has strong links with workers’ wellbeing. This may not be surprising; people who feel more heard at work, praised and appreciated for their contributions, or feel that they are playing to their strengths tend to feel better about their lives overall. On the other hand, the majority of actively disengaged employees in Europe reported feeling stressed during the previous working day. As organizations gain a greater appreciation of the need to support workers’ mental and physical health in the wake of the pandemic, recognizing this link between engagement and wellbeing could be crucial for improving the employee experience.
    Raising the bar
    Despite a decade of stagnation, Europe’s comparatively low engagement levels are by no means doomed to continue. Returning to Germany, when Gallup asked employees whether they would continue working even if they inherited enough money to live comfortably without doing so, 74% said they would still work. Some signs are promising, therefore, that European engagement can rise again.
    A simple solution is for organizations to look at the success stories and try to emulate what goes on there. Gallup’s research has found that employees have the same basic emotional needs across the globe, so European workers should close the gap on their extra-European counterparts once employers commit to fulfilling these needs. Indeed, organizations working with Gallup in which engagement is a strategic area of focus achieved engagement scores of 44%, as compared to the European average of 16% – showing that improvement is possible.
    European organizations, therefore, need to recognize that employees want more from their jobs than just a paycheque. A sense of purpose and development is equally important.
    Management matters
    Ensuring that organizations meet the needs of their employees is the responsibility of the leadership team. Analyzing organizations that have driven engagement levels up from below-average to 70% or more, the commitment of leaders to long-term change is consistently the decisive factor.
    Accounting for 70% of the variance in engagement levels, the manager is the single greatest influence on employee engagement. Organizations should therefore concentrate attention and resources on providing more comprehensive management training, which will equip managers to effectively deliver on the emotional workplace needs of their employees.
    Moreover, while 97% of managers feel that they do a good job of managing their teams, more than two-thirds of employees report the direct experience of bad management in their careers. This, of course, does not add up – and organizational performance is suffering as a result of this managerial blind spot.
    When it comes to improving employee engagement, therefore, European companies have to start from the top. Investing more in the quality of leadership is by far the most effective way to improve engagement levels, which in turn will impact positively on performance. What may at first seem like an intangible concept of ‘engagement’, is actually very quantifiable and, more importantly, incredibly valuable to European organizations.
    By: Pa Sinyan, Managing Partner for Europe, Gallup; & Marco Nink, Regional Lead in Research and Analytics, EMEA, Gallup.
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    Chief Financial Officer | GroupL

    Employment:

    Full Time

    Job Purpose The Chief Financial Officer will handle group financial activities for – real estate development, leasing, construction and all other companies falling under the group. He has primary responsibility for the monitoring, planning, implementation, managing and running of all the finance activities of the company, including business planning, budgeting, forecasting and negotiations. The CFO takes responsibility of obtaining and maintaining investor relations and partnership compliance.Duties and Responsibilities • As part of an executive management team, the CFO will have interaction with various members of a company, both senior and junior. • Providing leadership, direction and management of the finance and accounting team• Providing strategic recommendations to the CEO/president and members of the executive management team• Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting• Advising on long-term business and financial planning• Establishing and developing relations with senior management and external partners and stakeholders• Reviewing all formal finance procedures.

    • At least 20 years’ experience in the finance industry and managing a team is a must – with examples of when they have demonstrated excellence in the workplace.• MBA or CPA• A CFO must display a cohesive ability at interpersonal and communication skills, both verbally and written. • They must be able to engage with staff at all levels of the organization and exercise sound judgement.

    Since its inception, our singular focus has been to enable people to earn a better livelihood by bridging the gap between the immense talent from our 32 recruiting countries and placing them in meaningful positions in the thriving markets across Europe and the Middle East.

    Established in 1973, with a legacy now spanning over four decades, GroupL has always maintained the best-in-class standards of training and placement. We started as an ethical workforce recruiter selecting, training, and placing labor for the Middle East. We have expanded over the past 8 years to a 360-degree recruitment agency working across several job roles, sectors, and countries.

    For workforce recruitment, we take special pride in our training modules that are customizable to suit the unique requirements of the sector and the business.

    Our global collaborations with various technical institutes enable us to train and assess the candidates’ technical and language skills before their selection.

    For white-collar talent acquisition, we bring in our decades of experience to map capability to company culture and enable the right fitment of talent to the industry keeping in mind the requirements of the specific organization.

    Our talent recruitment network spans 32 countries including Bhutan, Bangladesh, Cameroon, India, Nepal, Pakistan, Ghana, Philippines, Serbia, Sri Lanka, Uganda, United Arab Emirates, and Vietnam. More

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    Operation Manager | Industrial and Commercial Bank of China (ICBC)

    Employment:

    Full Time

    • Process transactions including account Opening/management, FT, Deposit, RMB clearing/enquiry, SARIE related payment, treasury back-office operation etc. And prepare transaction advice if necessary.• Register and file the processed transaction in order. And shift the transaction voucher to archiving room on a quarterly basis.• Carry on AML check during processing transactions and execute branch AML-CTF policy.• Monthly account tracing including account status, account balance, expiry document, KYC update.• Prepare Customer monthly statement.• Provide transaction reports to other dept. • Compile/update departmental policies and manuals.• Figure out Core-banking system issues and communicate with IT dept. to solve.• Handle the Cheque clearing business if branch restart it.• Fulfill other tasks assigned by departmental head.

    • Bachelor degree• Not less than 5 years’ experience. • SARIE and SWIFT payments. • Treasury back office experience. • Corporate accounts opening and monitoring.

    Through its continuous endeavor and stable development, Industrial and commercial bank of China (the Bank) has developed into the top large listed bank in the world, possessing an excellent customer base, a diversified business structure, strong innovation capabilities and market competitiveness. The Bank has its presence in six continents, and its overseas network has expanded to 47 countries and regions.The Bank provides comprehensive financial products and services to 6,271 thousand corporate customers and 567 million personal customers by virtue of the distribution channels consisting of 16,092 domestic institutions, 426 overseas institutions and 1,545 correspondent banks worldwide, as well as through its E-banking network comprising a range of Internet and telephone banking services and self-service banking centers, forming a diversified and internationalized operating structure focusing on commercial banking business and maintaining a leading position in the domestic market in the commercial banking sector. In 2018, ICBC ranked the 1st place among the Top 1000 World Banks by The Banker, ranked 1st place in the Global 2000 listed by Forbes for the sixth consecutive year, and took the 1st place among the Top 500 Banking Brands of Brand Finance for the third consecutive year.

    ICBC pays great attention to business expansion in Middle East. It is the earliest Chinese bank to set up business institution in the area and also the Chinese bank with the largest number of institutions and the biggest business size in Middle East so far. Riyadh Branch is ICBC’s fifth branch in Middle East after Dubai, Abu Dhabi, Doha and Kuwait. More

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    AVP Treasury | Michael Page

    Employment:

    Full Time

    Reporting to the Group Financial Controller, the job holder is primarily responsible for managing treasury, FX, cash management and banking activities for the Group.Client DetailsMy client is a FinTech company with more than 25 years of experience in providing innovative solutions that drive revenue & profitability for their customers. They operate regionally across the Middle East and Africa.DescriptionThe AVP of Treasury will be responsible for all treasury, FX, cash management and banking activities for the Group.Key responsibilities would include;* Finalise and implement Treasury and Currency Risk Policies across the group* Liaising with banks for working Capital and other funding requirements or rollover of existing facilities and manage the RFP process, ensuring compliance with existing loan agreements.* Monitoring, Managing and optimising working Capital Requirements across the group, documentation of transaction flows, planning for peak requirements ensuring enough headroom is available at all times.* Monitoring of Group Cash balances and available liquidity across locations. * Pooling of funds to minimise the idle cash across the group* Identify short term investment opportunities to optimally use any surplus cash* Manage Open Currency Positions through Forward / Hedging strategies across the group [including P&L hedges, Balance Sheet hedges] with a repatriation strategy for countries with volatile currencies like Nigeria, South Africa, and Egypt etc.* Work with the business finance team to support the pricing strategies in geographies with currency risk to mitigate the currency exposures.* Support the budgeting & rolling forecast process on Cash flow and financing cost forecasts* Work with banks for identifying and implementing Treasury solutions and product to support business requirements * Review processes around treasury accounting and make required improvements* Maximise FX gains on spot conversionJob OfferIn return my client can offer a highly competitive salary, in addition to a good benefits package.

    The successful candidate will demonstrate;* Excellent verbal and written communications skills* Strategic and Analytical* Strong problem solving skills* Business Acumen* Detail oriented and organised; Strong planning and prioritisation abilities* High energy levels and Self motivated* Integrity* Relationship Building* Must maintain confidentiality and discretion in all aspects* Comfortable with flexible working schedule to meet the needs of the Company and its executives* Ability to work well under pressure with tight deadlines, juggle multiple priorities and in fast paced, dynamic environment.* Excellent Excel & Power-point presentation skillsIn addition, you will ideally have;* An MBA or professional qualification in Finance or Treasury.* 8-10 years’ prior relevant experience* Experience in a similar role for a financial services or other Company with large size treasury operations across multiple countries* Experience in Africa is particularly desirable (Nigeria, Ghana, South Africa or Egypt in particular)* Experience in the Financial Services Sector is preferable* Significant experience in Treasury , FX and Cash Management* Strong relationships within the banking Industry* Experience in treasury accounting and systems* Ability to manage senior stakeholders* Ability to challenge and review with an analytical mindset* A good understanding of “best in class” treasury function

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    UX Designer | Quest Search & Selection

    Employment:

    Full Time

    As an UX Designer you will create the best user experience by exploring many different approaches to solve end-user problems.Requirement:* Knowledge of wireframe tools (e.g. Miro and Figma)* Knowledge of the following technologies and software: Sketch, Figma, Design Systems, Design Thinking, and Adobe Creative Suite* Experience in UI/UX design for digital products or services * Experience in UI/UX design work for both web and mobile platformsWe request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

    * A team player but can work independently too. * Excellent written and verbal communication skills. * Multi-tasking and time-management skills, with the ability to prioritize tasks.

    Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors.

    With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

    Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

    We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. More

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    Website Programmer/Developer | Qubiee

    Employment:

    Full Time

    We are an E commerce company hiring for Programmer/Developer, who will be responsible for the following: – Review the existing coding structure and edit as per the best practice- Identifying any existing operational and functional problems and fixing them.- Programming and coding of new commands and functions as needed.- Following up and managing the existing programming team and guiding them to finish the tasks within the given timeline.- Ensure proper maintenance of the website at all times.

    – Experience in PhP Laravel, CSS & HTMLS is a must.- Experience in E-Commerce Marketplaces (Multi-Suppliers & Customers) is a must.- Excellent Communication Skills- Multi-tasked- Bachelor’s Degree in any field related to Website Programming and Development.

    Bringing Happiness to the life of Community Builders & Enhancing their Social Stance is what Quibee is all about. More

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    Contracts & CRM Administrator | Housekeeping Co

    Employment:

    Full Time

    We are looking for an Contracts & CRM Administrator to join our Contracts Management Team. The purpose of the role is to providing support services to Management Team, ensuring that all aspects of the helpdesk/administration function are undertaken in a professional and customer focused manner.• To work with and support senior colleagues in embedding an effective mobilisation and contract management process through allocation and planning of resource and support.• Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective• Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources• Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI’s are accurate and up to date• Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance• Assist with the maintenance of local records for contracts and services including operating system to assist relevant team member in ensuring timely renewal of contracts including liaise with HR department.• Liaising with a wide range of people involved in policy areas such as staff performance, attendance, accommodation, employees’ welfare, employees relations, on-boarding, immigration (new workers visa).• Ensure all contracts documents and supporting evidence from the sales team is delivered in accordance with the SLA• Support to CRM team in closing tasks from Clients & Helpdesk• Monitoring the payment mechanism and monthly failure report• Provision of statistical information as required by the management team• Be responsible for management of all records including, All required CRM reports, Payment management, monitoring with management team and support for all sales & customer support staff.• Be responsible for satisfactory timekeeping, shifts or attendance of Helpdesk team members for contracted hours• Handle Employee relations activities including Complaints and Compliments• Deploy and update all SLA & policies and procedures as requested

    We’re looking for:• Possession of an administration qualification• Experience of working on a busy Team• Excellent communication skillsQualifications and Experience• Educated to a degree level or equivalent (Law degree or HR or Business Administration)• Experience working within a law firm or in-house legal team/ or HR/ or Management/ • Fluent English (written and spoken)• Computer literate on all Microsoft packages.

    The Housekeeping Co was established in 2011, and pioneered the way ahead for industry change in the domestic service and commercial cleaning industry.

    Expert in securing safe corridors for migrant domestic workers, and has published an industry guideline: Domestic Workers Classification (job classification and salary scale), specific to the UAE and GCC. The company offers foreign domestic workers on-going training and development. Pioneering education via technology and web-based platforms, and also offers native language speakers to give a one-one teaching in the privacy of their residences.

    Sponsoring families rely on the Housekeeping Co to navigate their way ethically in recruitment and management of their foreign domestic worker. The Housekeeping Co. has positively changed the lives of the foreign domestic workers in offering them transparency of placement, employment contract. The ongoing training and developing ensures up-skilling their qualifications. More