Aurelia Butler

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    Support and Systems Engineer | Tiger Recruitment

    Employment:

    Full Time

    Our client is looking for an experienced support and systems engineer to support high profile customers in Dubai, and globally. This will be a remote role; however, you may be required to assist and support customer on-site IT requirements in Dubai. THE ROLE• Manage Tickets and Requests • Receive and record all calls from our customers • Provide assessment of Tickets, attempt first time resolution, and /or escalation • Assist with technical escalation of issues from 1st line support team • Assist with customer onboarding projects and migrations • Monitor and escalate Tickets according to the customer’s SLA • Keep users informed on status and progress of their Tickets • Aid customer retention and satisfaction • Help to improve efficiency, processes, documentation, and automation

    To be successful in this role you must have excellent communication skills, work independently, be confident on platforms to onboard customers. SKILLS• Customer focused • Analytical approach with good questioning & listening skills • Good verbal and written communication skills, with excellent spoken English • Confident and self-motivated with a positive can-do attitude • Team player • An ability to learn quickly, and a willingness to study and obtain new certifications and skills (further certification will be a KPI of the role) • Good working knowledge of networks, routing & switching • Good knowledge and experience of Office 365 services including Exchange Online, SharePoint, Teams and OneDrive. • Excellent technical troubleshooting capabilities including networking, windows OS and applications, email flow and routing, and Office 365 services. • Powershell scripting and use for administration Requirements • MCP in Windows Server or server applications • Current Microsoft Certifications in either MS or AZ tracks.

    We specialise in matching exceptional support staff to top businesses and private individuals.

    We recruit for a range of positions around the world, including personal assistants, executive assistants, administrative assistants and many more.

    Our expert consultants only work with high-calibre individuals who offer outstanding business and private support. This is what makes us one of the market-leading permanent and temp recruitment agencies in London. More

  • 100 Shares149 Views

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    IT Technician | Acciona Facility Services Middle East

    Employment:

    Full Time

    Main responsibilities: Installing network cabling and other network equipment like routers and switchesInstalling workstations and other equipment like printersInstalling desktop operating systems and programsConnecting all workstations to the network and relevant serversProviding staff with technical support and trainingInstalling servers, server operating systems and relevant server programsMonitoring and testing networks to ensure that they are running optimallyMonitoring servers to ensure that they are running optimallyMonitoring server backups to ensure that these take place regularly and correctlyResponding to client requestsMonitoring workstation backups and antivirus updatesPerforming troubleshooting to isolate problemsObjectives: Solving IT Problems on Software, Hardware and Networking

    Soft Skills and Personality traits:Good Communication SkillsGood experience to identify and solve issues related to Hardware, Software and networking.Good Problem Solving SkillsLocal CandidatesUniversity Qualifications: Related studies

    ACCIONA is one of Spain’s principal business groups and a leader in the fields of infrastructure development and management, renewable energy, water and services.

    With a century of history, and more than 30,000 professionals, it operates in over 30 countries on the five continents. ACCIONA is included in Spain’s blue-chip Ibex 35 index and is a core stock in the market (see Financial Information).

    ACCIONA’s positioning as a pioneer in development and sustainability expresses its capacity to respond to the challenge of attaining sustainable development through all its areas of activity. One of its specific commitments is to steadily reduce its carbon footprint and lead the transition to a low-carbon economy. ACCIONA’s activities and businesses avoid millions of metric tons of emissions every year (see Emissions Meter). The Sustainability Master Plan develops the Company’s sustainability strategy. More

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    Full Stack Java Developer (Data Analytics) | Saudi Intelligent Solutions (SiS)

    Employment:

    Full Time

    • Comfortable with front and back-end programming. • Work with the data engineering team to ensure efficient servers and databases interactions. • Work alongside graphic designers for web design features and more intuitive user experience. • Work alongside the broader data team make the product smarter, ensure high responsiveness, and help optimize overall performance.

    • Version Control Systems – Git, GitHub, SourceTree• Front-end Languages – HTML5, CSS3, jQuery• Back-end Languages – PHP, Java, Python (Django, Flask),• Java Script – Angular, React, Node.js, Ruby• Databases – NewSQL (MemSQL), NoSQL (MongDB), SQL (MySQL/PostgresSQL)• Protocols and API – HTTP, REST, SOAP• Data Visualization – Tableau, PowerBI, Qlik View• Other – Testing, Security, Algorithms-and-Data-Structures

    Founded in 2007 with 1 employee and an aim to provide telecom services and HR consultancy, Saudi Intelligent Solutions has come a long way in the last decade. SIS has gone from strength to strength, surviving tough economic times and an ever-changing legal environment SIS is today one of the top human resource solution providers.

    SIS has diversified its interests over the years. We have become first movers in the digital marketing and social media management industry and our success in the eCommerce market has seen us develop B2B portals in cooperation with industry giants such as HP and Apple.

    Even while diversifying we have never lost our focus on our flagship product line, HR solutions. Our newly re-branded HR Solutions Division, Idarat HR, is today trusted by some of the biggest names in Saudi Arabia to deliver zero-hassle employment services. Our hundreds of contracted employees drive some of the biggest prestige projects in the Kingdom.

    2018 promises to be another milestone year for the SIS group. As the Kingdom heads towards its Vision 2030 objectives, SIS is committed to supporting this vision and remaining effective and competitive throughout. More

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    Software Architect | Air Arabia

    Employment:

    Full Time

    • Owns delivery of software products and components for ISA; provides technology expertise and contributes to the management of technology life cycle. Investigates and analyses application architecture, technology stack, design, development, deployment and automated testing.• In collaboration with product team, project managers, and IT solutions managers, translates business needs into technical requirements and recommends cost-effective solutions/alternatives in line with the architectural principles laid down for ISA products. • Manages testing and implementation of technical solutions; reviews technical documentation- user guides, training manuals, and system specifications ensuring adequacy from a knowledge management and compliance with customer expectations perspectives.• Reviews specifications and information of the architectural design to create the product backlog , identify additional requirements, and highlight gaps (if any); recommends additional requirements to the Product Team as needed. • Identifies and decides on the technical tools and languages needed for the design execution in line with the adopted technical and quality standards.• Establishes/enforces efficient continuous delivery and production operations processes; creates deployment architecture based on open source technology stack for automation. Ensures the User Interfaces used for the product are in line with requirements and rightly implemented• Conducts market researches to keep up with, identify, and implement best practices, new trends, and emerging technologies that bring best value to ISA clients; partners with cross-functional teams to explore ways and means to adopt/monitor such technologies.• Assists in the evaluation of external vendors and products and provides input to business managers on business cases. • Co-manages the implementation of agreed remedies and preventative measures. Ensures compliance of the implementation with the architecture. Assists ISA teams to ensure agreed service levels are met; provides needed status reports to specialists, users and managers.• Assists in the identification and assessment of potential risks to technology infrastructure and their impact on the business; anticipates, identifies and resolves issues relating to client facing architecture and assists in developing mitigation and backup plans.• Installs and maintains security patches in production and non-production environments and provides technical governance and sign off on engineering team deliverables.• Leads and guides other technology experts internally; ensures there is proper, sufficient and continuous knowledge sharing within ISA.• Cultivates and maintains effective working relationships with a variety of stakeholders, including project managers, product, operations, governance and enterprise development teams. • Initiates and Influences thinking and decision-making with respect to technology to the best of ISA.• Performs any additional duties as directed by the line manager.

    • Bachelor’s degree in IT Engineering/Computer Science/Information Technology.• Agile development certifications.• Architectural certifications such as TOGAF, AWS, etc.• Security certifications.• Fluent in English Language.• Minimum 8 years in IT Infrastructure design and management out of which at least 2 years in a “DevOps Architect” position responsible for managing infrastructure operations and application support.• DevOps principles and stages of CICD process from source code management, to build, deployment and test automation, finishing with production deployment• Hands-on designing solutions for IaaS, PaaS and SaaS based set-ups, managing vendors and service providers.• Experienced in core system configuration and systems testing.• Holistic IT Knowledge of heterogeneous technology environments – experienced with different types of end-to-end technology stacks.• Skilled in networking concepts: Routing, Web Application Firewalls, Load Balancing & VPC in a cloud environment.• Hands-on production operations and site reliability engineering principles;• Capable of conducting cost-benefit analysis for IT investments.• Hands on technical leadership, technical solution design, and architecture.• Proven skills in analyzing data, identifying pitfalls and recommending cost-effective solutions.• Cost-oriented, possesses effective persuasive, negotiation, problem solving and decision-making skills.• Employs technical interpersonal skills to achieve company’s objectives.• Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.

    Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia’s fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. More

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    Compliance Officer – MLRO – SAMA | Venture Search

    Employment:

    Full Time

    As the compliance officer you will be responsible for assisting in ensuring the overall regulatory compliance as required by global laws and regulations. As the Compliance Officer, you must ensure the Company abides the international AML conventions and the relevant laws and the new payment regulations issued by SAMA. Reporting to the Senior, you will operate independently and work closely with all relevant stakeholders, internationally.Responsibilities:• Be the person in working with internal and external stakeholders for PI/EMI license application in KSA.• Be the Recognized Person to implement the AML policies, procedures, systems and controls and day-to-day oversight of its compliance with the Rules in AML and any relevant anti-money laundering Rules, to meet Regulators’ expectations and to mitigate in-house compliance risks.• Be responsible in AML risk assessment, clients onboarding, payment channels onboarding, ongoing monitoring, AML/fraud-related transactions monitoring, record keeping and staff trainings.• Cooperating with the Financial Intelligence Units and all applicable Regulators in the KSA, including but not limited to routine liaison and any submission of documentation upon regulatory requests.• Assisting in undergoing multiple compliance inspections and enquiries by our globally recognized commercial banks and regulated payment channel partners.• Reporting regularly to the Senior Management on the licensing status and any regulatory compliance matters.• Monitor any changes of regulatory developments that would potentially impact the company and providing timely updates to the relevant functions.• Ensuring the regulatory requirements are promptly implemented to a satisfactory level.• Assisting in ad-hoc compliance reviews.

    • +5 years relevant experience in AML and regulatory compliance, with proven track records in securing regulatory licenses is a strong plus• Proven track records in dealing with SAMA and deep knowledge about the guidelines for PSP in KSA.• Professional qualification(s) is required to demonstrate sufficient knowledge of relevant AML requirements e.g. CAMS• Experience in incorporation of entities with SAMA and application submission for securing PI/EMI licenses.• Strong proficiency in English• Residency in the KSA

    Venture Search is an international banking & financial services search firm, combining technology and human skill to enhance all aspects of the hiring process.
    By combining advanced search technology and a market-leading team, we are able to attract the most talented candidates in the banking and financial services sector.
    Here at Venture Search, we are passionate about building world-class teams and delivering long-term recruitment solutions. Venture’s focus spans multiple facets of the global Financial Services industry, including Banking, Non-Banking Financial Institutions, Buyside, Fintechs, and Advisory firms. More

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    Group CFO – Chief Financial Officer | Guildhall

    Employment:

    Full Time

    Guildhall is looking for a Group CFO to work within one of the most successful groups in Qatar.We require a CFO who is experienced in managing finances for organisations with over 2000 staff across a wide rage of subsidiaries and regions.This is a long term opportunity for the right person with the right background and personality to succeed with this organisations aims for the FIFA World Cup and 2030 Vision for Qatar. We are looking for someone commercially astute.A generous family package is on offer with fights, schooling and vehicle all provided.

    Candidates should be able to demonstrate the following skills and experience:- 20+ years financial management experience- Worked as a CFO for a group of businesses – Experienced in organisations with over 2000 staff- Strong personality and able to build relationships vertically through the business

    Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region.

    With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai – UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific.

    Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services.

    Guildhall is the partner of choice. More

  • 63 Shares129 Views

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    Operations Officer | Venture Search

    Employment:

    Full Time

    • You will be responsible for managing the office administration and coordinating with the global admin and finance team for maintaining and proper functioning of the ADGM office.• You will be responsible for facilitating/ attending any customer issues and raising to the concerned team in UAE or the global headquarters.• You will be coordinating with the relevant stakeholders and contributing to the development of weekly and monthly reports and dashboards.• Supporting the team with the review and development of template documents, emails, processes and process maps• Ensuring requests to the team are responded to in an efficient, accurate and timely manner.• You will be responsible to rectify any systems issues locally in UAE and coordinating with the global IT team for providing immediate solutions.• Taking lead on automation of reporting activities including providing user requirements and IT issues any other risk related projects.• Monitoring and approving petty cash payments, including ensuring disbursements are captured.

    • +5 years relevant experience in Operations, Customer complaints in financial services company or Fintech• Familiarity in dealing with ADGM/DIFC/CBUAE and knowledge a bout the local laws in UAE.• Graduate qualification(s) is required to demonstrate sufficient knowledge in IT, systems management, networking.• The role also requires that the candidate is able to collaborate with colleagues across different competences within the organization• Strong proficiency in English• Resident in the UAE and presently based in UAE;

    Venture Search is an international banking & financial services search firm, combining technology and human skill to enhance all aspects of the hiring process.
    By combining advanced search technology and a market-leading team, we are able to attract the most talented candidates in the banking and financial services sector.
    Here at Venture Search, we are passionate about building world-class teams and delivering long-term recruitment solutions. Venture’s focus spans multiple facets of the global Financial Services industry, including Banking, Non-Banking Financial Institutions, Buyside, Fintechs, and Advisory firms. More

  • 63 Shares109 Views

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    Risk Officer | Venture Search

    Employment:

    Full Time

    • You will be responsible for ensuring risk identification, assessment and responses are properly collected and recorded, supporting Risk analyzing and reporting information pertaining to the risk management process.• You will be responsible for facilitating Risk Reviews to elicit information and record it and maintaining and updating Risk information in the risk registers.• You will be liaising with the appropriate stakeholders and contributing to the development of weekly and monthly reports.• You will be responsible for conducting risk assessment, gap analysis and implementation of preventive measures.• You will be responsible for monitoring risk appetite and risk limits, design and implement risk measurement model, monitor transactions, stress testing, and scenario analysis tests.• Taking lead on automation of reporting activities including providing user requirements, specifications and design inputs, particularly with regard to risk recognition, measurement and any other risk related projects.

    • +5 years relevant experience in Risk Management in financial services company or any big four or Fintech companies.• Familiarity in dealing with ADGM/DIFC/CBUAE and deep knowledge about the local laws in UAE.• Professional qualification(s) is required to demonstrate sufficient knowledge of risk management skills• Strong proficiency in English• Resident in the UAE and presently based in UAE;

    Venture Search is an international banking & financial services search firm, combining technology and human skill to enhance all aspects of the hiring process.
    By combining advanced search technology and a market-leading team, we are able to attract the most talented candidates in the banking and financial services sector.
    Here at Venture Search, we are passionate about building world-class teams and delivering long-term recruitment solutions. Venture’s focus spans multiple facets of the global Financial Services industry, including Banking, Non-Banking Financial Institutions, Buyside, Fintechs, and Advisory firms. More