Employment:
Full Time
Job Purpose:
• Grow wallet share of CBD issued e-Dirham cards in the market via centre distribution model
Principal Accountabilities:
Channel Reach & Penetration
• Conduct market research to identify channel expansion and selling opportunities
• Actively seek out new sales prospects through cold calling and networking
• Set up meetings with potential centres and deliver the pitch for CBD eDirham cards and top up proposition
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales, channel and productivity data
• Negotiate, close deals and handle centre complaints or objections
• Collaborate with cross functional team members to achieve efficiency
• Gather feedback from centres or prospects and share with the internal teams
• Performing cost-benefit analyses of existing and potential customers
• Maintaining positive business relationships to ensure future sales
• Cross sell Bank products and services through the right channel
• Be the first point of contact for all centre query(s)
Customer Experience
• Deliver superior customer experience to the centres
• Issues (if any) to be resolved on priority by coordinating with internal stakeholders
• Responsible for providing an overall positive experience and association with CBD
Relationship Management
• Maintain cordial professional equation with the centres
• Manifest self as a problem solver
• Coordinate with the centres to grow business originating from this channel
• Be the face of the Bank to onboard and grow centre penetration
Requirements
Education and Experience:
• Bachelor Degree
• Minimum 3 years in a relationship management role
• Understanding of banking products and customer focused
In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.
Source: Job Posting - gulftalent.com
