Employment:
Full Time
Client Details
A leading cloud service provider in the region.
Description
* Troubleshoot, diagnose, and solve customer issues.
* Implement change requests for managed service customers, providing 2nd & 3rd level troubleshooting support.
* Point of technical escalation.
* Effective and prompt communications with clients and internal staff/management.
* Provide input to constantly improve our products and services to add value for our customers and shareholders.
* Document precise and detailed diagnostic information for every assigned customer support ticket.
* Handle any additional maintenance and/or service related activities as they arise.
* Obtain and/or maintain up to date certifications for all products supported.
* Analysis, recommendation and implementation of new technologies.
Job Offer
Dynamic work environment and an opportunity to work on exciting projects.
* A minimum of 5 years of overall experience in Network Security operations and management experience with a managed services organisation.
* Must be CCIE Security and CCNP certified.
Working knowledge and hand-on experience in Installing, configuring and troubleshooting in the following:
* Routing & Switching network infrastructures, traditional and Software-Defined solutions like SD-WAN, NSX-V/NSX-T
* Network functions like VLAN, VxLAN, VTP, DTP, STP and Routing RIP, OSPF, EIGRP, BGP, HSRP, VRRP, QOS, ACL …etc.
* Network Security, network access management, IPSec and SSL VPN solutions from Cisco, Palo Alto, Sonicwall, Fortinet
* Wireless Solutions from Cisco/Meraki/Aruba WIFI
* NAC solutions like Cisco ISE OR any other solution
* Network management and monitoring solutions like PRTG, Solarwinds, Manage Engine
* Cloud networking and security solutions for AWS, Azure etc
Must have a notice period of 30 days or less.
Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting
Banking & Financial Services
Procurement
Property & Construction
Engineering & Supply Chain
Oil & Gas Technical and Engineering
Human Resources
Sales
Marketing
Technology
Secretarial
Executive Search
Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.
Source: Job Posting - gulftalent.com
