Employment:
Full Time
The Company:
Fast Telco Subsidiary of Ooredoo Kuwait
Role Purpose:
Key Role in handling and Processing MOC Fiber Activation and Deactivation and Trouble Tickets. Updating and Maintaining record of all activities.
Key Accountabilities & Responsibilities:
– Process daily requests of Fiber requests to MOC TND.
– Follow up on site survey with MOC TND and contractors.
– Follow up work order issuing from TND and provide frequent updates.
– Coordinate with MOC contractors on site survey results and civil work calculations.
– Keep a track of all fiber transaction and update MOC secretary.
– Follow up on Assigned TT and escalate to MOC TND.
– Follow up with MOC TND team and contractors on all Fiber assigned TTs.
– Update the concerned team with any port changes to update system records & configuration
– Completing system activities for termination requests and free up resources.
– Report any system issue found & follow up with the concerned teams till the issue is resolved.
– Receiving, scanning & sending service acceptance forms to Finance.
– Maintaining all the records of fiber and ODF tags.
Qualifications/Requirements:
– High school or Diploma
– Bachelor Degree is highly preferred
Other Information:
– Experience in MS programs
– Bilingual (Arabic /English).
– Documentation and filing.
– Knowledge of Kuwaiti MOC system and procedure
Note: you will be required to attach the following:
– Resume / cv
We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.
Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012.
Source: Job Posting - gulftalent.com
