Employment:
Full Time
Summary
IT Specialist will support the technology needs of the property in the following ways:
– Serves as point of contact for all colleague IT support requests for resort systems.
– Uses the IT ticketing systems and support requests from colleagues and guests to identify and communicate total resolution.
– Schedules and performs regular software and hardware maintenance.
– Tests, documents and resolves conflicts with PC, Printer hardware and software.
– Follows appropriate standards of PC & Printer configurations and software installations.
– Apply or assist in operating system patches, application updates, and approved corporate software tools.
– Use corporate provided monitor tools to keep all systems compliant per corporate/directed standards.
– Manages network, network printing, and network technical resources.
– Maintains inventory of hardware and software assets.
– Ensures company software, hardware, e-mail and internet policies are complied.
Qualifications
– Strong background in IT support.
– System administration experience.
– Proactive customer service and hospitality skills.
– Exceptional time management and organizational skills.
– Excellent verbal and written communication skills.
– Strong multi-tasking capabilities.
– 1-2 years of related IT experience.
– Bachelors/Associates degree in computer science, MIS, or related field.
– Knowledge of Simphony POS, Opera, Computer, Printers, other IT Equipment Hardware and networking troubleshooting experience preferred.
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.
Source: Job Posting - gulftalent.com
