Objectives:
– Supervises & develops the retail banking strategies in order to provide optimal services and products to the bank’s clients and helps achieve the bank’s general strategy within the policies & procedures
Main responsibilities:
– Sets the strategic plan for the retail banking sector
– Sets and executes the strategies and plans to increase profit
– Helps set the annual budget for the retail banking sector
– Supervises conducting market research in related fields to understand the market and the competition
– Supervises the process of developing new products & services that serves different customers
– Supervises on the marketing plan for the retail banking products & services
– Studies the results of customer satisfaction studies to improve the level of service
– Continuously observes the targets achieved by the branches and the level of performance
– Makes sure that all the process in the retail banking sector align with the policies and procedures
– Makes sure all the audit corrective plans(internal & external) are set
– Makes sure that the business continuity plans in the sector are well executed
– Reporting to: Chief Business Officer (CBO)
– Subordinates: Executive Manager Jordan Branches Department , Executive Manager Retail Credit Department, Executive Manager I- nnovation& Development for Business and Products Department, Retail Decision Support Center Manager , Retail Collection Center Manager, Quality Services & Branch Operations Support Center Manager
– Other interactions: Central Bank of Jordan , External Audit , Clients
– Number required: 1
– Duration: Permanent
– Desired start date: ASAP
– Probation: 3 Months
– Working Hours: Sunday – Thursday 08:00Am – 3:30PM
University Qualifications:
– Bachelors Degree in related fields
Nature and length of previous experience:
– 14 years of experience in the banking field
Soft Skills and Personality traits:
– English Language
– Computer Skills
– Nationality Preference: Jordanian
– Language Fluency: Arabic
The Housing Bank for Trade and Finance (HBTF) was established in 1973 as a public shareholding limited company to provide housing finance.
After 24 years of operations, the bank started a new era, when it was converted to a comprehensive bank, providing full commercial and investment banking services. The bank’s capital was increased several times, and currently amount of JD(252) million the equivalent of USD(355).
Source: Job Posting - gulftalent.com
