Employment: Contract
This is an initial 6 month contract however the project is going to be 3 years long so there are likely to be extensions.
As part of the GF Business Transformation, we are aiming for a transformation within 3 key areas:
• Business: Advanced business capabilities, new revenue streams, new business models, enabling business autonomy, time-to-market.
• Technology: Resilient and flexible IT architecture, Innovation & adoption of emerging technologies, vendor partner effectiveness.
• Organization: Agile way of working, empowered teams and a collaborative culture, a results-driven culture where accountability is key, and a process-driven organization based on a high degree of automation.
The key purpose of the role is to have a domain lead responsible for the overall channels’ architecture, covering assisted and unassisted channels.
The person taking on the role is expected to have an in-depth understanding of all aspects of the digital technology such as Web, Mobile Apps, CMS, CDN, API Gateways as well as channel front- & back-end technologies required to architect all channels, such as:
• Retail [stores], POS, dealers, agent call center, kiosks.
• Mobile app, e-shop and self-service management.
• Social media.
The role is expected to be 50:50 technical and business facing and entails a high degree of collaboration with Digital and Customer Experience (CE) teams to define cutting edge customer journeys.
Technical skills
Required: Essential skills in order to be successful in the role
• Development experience such as Java, Scala, Python, Spring, Angular, HTML5, CSS3
• Any: ecommerce (hybris, etc), Selfservice (oracle WCS), omni-channel (SAP/Netcracker/qvantel/ Oracle/Dynacommerce, cerillion), Mobile App development (iOS, Android), API Management Platform (e.g. Mulesfot, Dell Boomi, Oracle Fusion, MS Biztalk, Google/Apigee, Software AG, AWS Gateway, IBM API Connect)
• BSS applications & integration experience: CRM, CPC, COM, CPQ
• CMS platforms: Drupal, Oracle, Liferay
• Mobile web (adaptive, responsive), Progressive Web App, mobile app (native, hybrid), APIs (RESTful/OData/JSON) and API design
Qualifications
• Bachelor’s degree in a technical field (i.e. Computing)
• Technical certifications especially in vendor products is highly advantageous
• 10 to 15 years’ total work experience, with knowledge and experience in ICT, Telecom, and/or Tech professional services – B2B sector(s) preferred
• Experience of other sectors such as Digital banking/Fintech; Digital retail experience is highly desirable
• Identifying technology solutions to expand the channel footprint and penetration rate for unassisted and partner channels is of prime importance and the candidate is expected to have relevant cutting edge technology knowledge and experience in architecting such solutions
• Digital transformation – must have worked on legacy to ‘new era /digital’ transformation; including scoping MVP and MVA [minimum viable architecture]
• Proven experience in delivering solutions that are driving customer engagement, penetration and revenue on digital channels
Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.
The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.
We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.
Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service.
Source: Job Posting - gulftalent.com
