Aurelia Butler

More stories

  • 138 Shares199 Views

    Ecommerce Admin Specialist with Customer Care Experience | BAC Middle East

    Employment: Full Time

    On behalf our client, we are looking for an Ecommerce Admin Specialist with customer care experience, to join their startup business specialising in retail and FMCG. The role requires an energetic, adaptable individual to manage marketplace content, trouble shoot and update the ecommerce CMS including product entries, client, and supplier data etc. Additionally, you will be required to manage incoming customer and supplier feedback, complaints and success stories to the relevant departments and interface with customers to resolve or action their requests.Responsibilities:- Manage aspects of the user experience including optimisation of site content, setting up and executing promotions, and continuously optimizing site merchandising,- Ensure the accuracy of merchandising, product information, promotions and assets on the production site, consistently monitoring and checking everything is running smoothly,- Working closely with merchants for maintaining the accuracy and running smooth orders, collections and ensure the merchant cycle is completed successfully,- Maintain updates and resolve issues regarding site experience,- Work closely with the developer, designer and business development team to ensure new features, capabilities, design for improving overall experience is implemented,- Working closely with customer care lead for evaluating users’ issues, comments, feedback and implement a close loop resolution technique for delivering solutions and improve the overall experience,- Assist in executing an ongoing strategy for e-Commerce, inclusive of both sales and marketing plans.- Continuously seek new ways of understanding and fulfilling the needs of our customers, improving customer satisfaction in the shopping funnel and journey.- Work closely with technology and brand teams to identify and drive opportunities to optimize navigation and usability to maximize conversion.- Ensure all products in respective merchandise division are online, beautifully and strategically merchandised across the site, and are represented in the category listing pages and trend shops.- Data analysis on competitive products and competitors to adjust category strategy based on assessment of the competitive landscape and emerging online trends.- Daily monitoring of incoming product to ensure the product listings are maintained and updated- Support and contribute to the creation and execution of all e-commerce promotional activities.- Assist with creative content management including updating homepages, product pages and catalogues, blogs and key content pages, descriptions, images, pricing, categorization and up/cross sells.- Manage and measure data acquisition and email marketing strategy.- Drive site personalization and segmentation strategy to create relevant, value-added and engaging customer experience.- Maintain and optimize our website navigation including sorting/filtering options to provide an optimized shopping experience online.- Responsible for increasing onsite search conversion and sales through continuous optimization.- Working closely with our sales & marketing team to transparently transfer problems, success stories and how to fully utilize such for delivering better customer experience,- Recommend web site improvements and develop budgets to support recommendations.- Utilize customer and site visitor analytics to make data-driven decisions and derive insightful hypothesis that will optimize the shopping and navigational experience,- Work collaboratively across Business Development, Marketing, and Operations to ensure site business objectives and KPIs are consistently achieved,- Work with the Manager to develop Ecommerce assortments for the site – help identify any specific product development needs to drive business results,- Work closely on the social feed within the platform to ensure client and supplier satisfaction and develop techniques for maintaining the success for such feeds,- Continuous focus with the team on driving conversion and revenue- Work closely with our fulfilment teams for ensuring smooth product shipment to clients,- Ensuring product delivery with no issues is part of your responsibilities,- Consistently monitoring the Refund and Return queries triggered by clients for ensuring smooth policy implementation, working closely for understanding reasons and work on avoiding them in future.- Consistently monitoring the finance aspects of the orders or/and Refund/Return queries and ensure that all invoices, receipts and orders are in smooth progress, correct and fix the issues that might occur or reported by the clients, fulfillment suppliers or entire team- Work hand by hand with the admin team to ensure all requests, clients are having the proper service integrity and fix any issues that might be occurred or reportedLocation:The opportunity to work remotely is available however this is at the discretion of the client. Please note that candidates will need to be located in Dubai.

    Skillset:- CMS Administration i.e. Shopify, Magento, Wordpress- Knowledge of SEO implementation- Customer Service Care via phone and web- Strong verbal and written communication skills- Ownership and responsibility of tasks assigned- Ability to adapt and learn to suit the growing needs of an up and coming businessEducation:- Degree in IT, Web Development or similar is preferred, however exceptions may be made for the right candidate.

    BAC Middle East – the longest established professional recruitment consultancy in the UAE. Established in 1979, we have been at the forefront of the region’s recruitment industry for 40 years and were the first firm of our type in the world to achieve ISO9001 certification: a reflection of our constant emphasis on quality and customer satisfaction.
    With our well-developed infrastructure and staff strength, we are able to assist you with recruitment needs ranging from junior professionals through to middle and senior management, whatever your industry sector.
    BAC’s proven regional experience and resources can help ensure that you recruit the best available candidates and enjoy the many advantages of a managed recruitment process. More

  • 75 Shares199 Views

    Head of IT | Robert Half

    Employment: Full Time

    The CompanyRobert Half is working on an exclusive basis with a leading Energy business based in Dubai. You will be accountable for driving the IT function and to reach the defined IT target maturity.The RoleYour role will be to drive organization build-up of the internal IT department. Manage the IT organization and ensure constant upskilling of the IT staff. Steer the overall IT endeavours of the organization in line with company objectives.Key Responsibilities* Provide leadership and professional advice on IT matters to ensure the strategic objectives are supported with the right IT strategy* Develop and implement appropriate policies and procedures for the IT function that are consistent with industry best practices and the company’s strategic objectives* Advise senior authorities on issues related to IT and suggest appropriate, cost-effective business responsive systems solutions including an ERP system* Supervise the potential implementation of a new ERP system* Identify critical applications and supervise the implementation of appropriate software solutions, operating systems, networking and hardware infrastructure* Ensure adequate data security measures and disaster recovery plans are implemented* Monitor new developments in the field, identify and suggest new systems and technologies that could enhance or replace existing ones* Supervise the planning and implementation of user training and technical support* Lead, manage and motivate subordinates to perform to their best potential and work effectively as a team. Ensure training and development needs are duly addressed

    The Candidate* 10+ years relevant IT experience with some years in a professional corporate environment and exposure to best practices* Preferred experience in energy & utilities* Degree in Computer Engineering or Computer Science from a well-regarded institution.* Preferred working experience in the Middle EastSalary and Benefits* Up to 90,000 AED per month plus Family Benefits

    Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI) is the world’s first and largest specialized staffing firm and a member of the S&P 500 index. We are a global leader in professional staffing and consulting services and the parent company of Protiviti, a leading independent internal audit and business and technology risk consulting firm. For 2006, Robert Half International reported revenues of $4 billion and now has staffing and consulting operations in more than 400 locations worldwide. More

  • 100 Shares99 Views

    Financial Institution Relationship Manager | RTC-1 Employment Services

    Employment: Full Time

    Financial Institution Relationship Manager for One of the Leading Banking and Financial InstitutionJOB DESCRIPTION:• Achieve assigned financial target revenues at individual and department level• Develop good quality assets and liabilities, identify various geographic regions and new business opportunities for expanding FI business and set up pricing strategies with various counterparties for various geographical regions• Get agreements in place with other banks & bank’s FI’s for arrangements of Wakala, Murabaha, and Risk Participation• Manage risk buying/selling capabilities in the secondary market for better portfolio management• Identify new non-customer related transaction for risk participation in assigned territories• Setting up credit lines for the banks & Bank’s FI’s by analyzing countries and counterparties• Monitoring/reviewing target markets for FI and treasury business• Comply with CB UAE internal applicable policies and procedures as well as governing regulations issued by concerned authorities• Provide accurate information about company products to customers• Prepare variety of management reports such as data reports on activities, results, market acceptance of bank products, market needs etc.

    • HIRING COMPANY: Banking and Financial Institution• WORK LOCATION: Abu Dhabi, UAE• AVAILABILITY: Can join immediately (max 1-month)• EMPLOYMENT TYPE: PermanentCANDIDATE PROFILE:• Open to Arabic nationality, Sudanese and Jordanian nationals would be preferred• Male or Female, 45 years old and belowEDUCATION / EXPERIENCE REQUIRED:• Must have a degree in Finance/financial engineering, MBA preferred• Minimum 7 years of relevant FI experience preferably in a UAE/GCC based financial institution in a similar position is mandatory, of the total 10 years of corporate banking experience• Should have a good understanding of treasury / FI products; and regional and international market dynamics• Should have the ability to make quick decisions, possess very strong financial modeling skills, good interpersonal and negotiation skills• Sound knowledge of the industry best practices, excellent planning, organizing and credit skills• Result driven, hands on, dynamic with ability to work under sales-oriented environment• Excellent communication skills in Arabic and English

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

  • 88 Shares149 Views

    Islamic Credits Manager | RTC-1 Employment Services

    Employment: Full Time

    • Evaluate the creditworthiness of potential customers• Create Islamic credit scoring models for risk assessments.• Approve and reject loans based on available data and Islamic products• Calculate and set loan recovery rates• Negotiate the terms of the loan with new clients• Ensure all loans and lending procedures comply with regulations and Islamic Sharia• Maintain records of all company loans• Monitor loan payments and bad debts• Review and update the company’s Islamic credit policy

    • Bachelor’s degree in Accounting, Business Administration, Finance or similar field• At least 8 years of working experience on the same role with 4 years of UAE experience, must be from Banking and financial institutions preferably Islamic banks• Proven work experience as an Islamic Credit Manager• Advanced knowledge of accounting software• Good understanding of lending procedures• Ability to deal with stressful situations• Advanced mathematical skills• Excellent analytical skills• Excellent communication skills• Good interpersonal skills• Detail orientated

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

  • 63 Shares169 Views

    SAP Analytics/Reporting Lead | Halian

    Employment: Contract

    Urgent Hiring for SAP Analytics/Reporting Lead to be outsourced with one of our clients based in Jeddah, Saudi Arabia for 9-12 months extendable contract.• The Sap technical Consultant should be able to understand business requirements and transform into new S/4HANA platform, analysis and design business and functional requirements in SAP S/4HANA with a significant contribution in architecting solutions.

    Requirements:• Minimum 8-10 plus years’ experience.• Certified in SAP BW 4 HANA.• Experience in unit testing and well versed with new ABAP Syntax.• Strong Knowledge/Experience of CDS Implementation with security (CDL) & building Analytics CDS Objects.• Strong Knowledge/Experience on VDM architecture frameworks, concepts, and best practice design principles.• Strong knowledge of oDATA service implementation, using standard project approach or with SADL layer• Strong knowledge of BOPF Framework and Restfull Programming.• Experience on Performance optimization in all the above technical layers.• Experience and demonstrated expertise in building interface solutions using ALE/EDI, SOA, RFC, BADIs & building extension of APAB program, CDS, BOPF.

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.
    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.
    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.
    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

  • 100 Shares139 Views

    Arabic Projects Management Specialist | RTC-1 Employment Services

    Employment: Temporary

    Arabic Projects Management Specialist up to 20k Aed for a Leading Stock Exchange Company in AUH• To enhance, implement and follow up the adoption of company’s overall Project Management mechanism through the development of PMP standards, processes and policies and contribute to all project management activities• Accountable for the development of Project Management Standards, policies and processes and ensure they are being followed communicated clearly to the by assigned project managers• Responsible for the coordination and organization of Project Management committee meetings and reports• Conduct project feasibility studies and to assess their alignment with company’s strategic plan and provide the necessary recommendations to Head of Strategy and Organizational Excellence• Assist in the development of project’ scopes and objectives and project action plans, to ensure relevant stakeholders are involved and technical feasibility is achieved• Support assigned Project Managers in the implementation of company’s projects according to the standards and processes, and follow up on the documentation• Assist project committees in reviewing all required changes in a project scope, schedule or costs and provide the necessary recommendations based on the appropriate verification techniques• Prepare periodical PMP reports including risk assessments, blockages, budgeting adherence and recommendations• Review the quality of project delivery and its effectiveness as per the policies and procedures• Support in the preparation of company’s strategic initiatives status reports• Communicate daily with staff within Strategy & Organizational Excellence department to ensure work coordination

    • POSITION: Project Management Specialist• SALARY: up to 20,000 AED monthly gross depending on years of experience and qualifications• HIRING COMPANY: Financial Services• LOCATION: Abu Dhabi, UAE• AVAILABILITY: Can join immediately or maximum 1-month• EMPLOYMENT TYPE: TemporaryCANDIDATE PROFILE:• Open to ARABIC nationals• Male, 45 years old and belowEDUCATION/EXPERIENCE REQUIRED:• Bachelor’s Degree in Business Administration, Project Management or any relevant course• Minimum 5 years of experience in a similar role preferably from a financial and/or banking services• Professional certification in Project Management (PMP) is an advantage• Professional certification in Prince 2 is an advantage• Advanced level of Microsoft Office (Word, Excel, PowerPoint, Outlook)• Excellent communications skills

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

  • 75 Shares169 Views

    WordPress Developer | BAC Middle East

    Employment: Full Time

    On behalf our esteemed client, we are looking to hire a WordPress developer that loves solving problems to assist with multiple, upcoming projects.This position requires experience building high scale websites by combining programming skills and aesthetics. This role is specifically designed for someone who enjoys working on a variety of projects in a serious, but fun start-up environment.Responsibilities:• Use CMS platforms, such as WordPress, Drupal, Processwire, and others to develop websites for a variety of clients• Formulate an effective, responsive design based on the latest techniques and to meet client’s branding objectives• Ensure high-performance and readability of code• Plan and execute complex projects• Understand the needs of clients in a variety of industries and translate into websites and applications that exceed expectations• Work as a member of the team to design a functional, secure, and responsive site• Collaborate with other team members in order to meet deadlines• Speak directly with clients to collect feedback on milestone deliverables and implement into the design• Understand customer needs, motivations, and behaviors to translate them into website design• Develop and implement a custom design, features, and functionality for clients• Address questions from the client, design team, and management in a timely manner

    Required Skills:• Expert in WordPress, Drupal, Processwire, and other CMS platforms• Experience in WordPress plugins; WPML, Mailchimp, Contact forms.. etc.• Complete understanding of HTML, CSS, JavaScript, jQuery, PHP• Experience with Photoshop a plus• Ability to manage time efficiently and multitask to meet strict deadlines• Adaptability to change the direction of a project on a moment’s notice• Comfortable working as a team with the ability to clearly convey ideas and solutions to problems and projects• Understanding of latest SEO trends and best practices• Self-motivated with the ability to work independently and as part of a teamQualifications:• Bachelor’s Degree; or• 3-5 Years of Design Experience• Professional Portfolio• 2-3 recommendationsJob Types:• Full-time

    BAC Middle East – the longest established professional recruitment consultancy in the UAE. Established in 1979, we have been at the forefront of the region’s recruitment industry for 40 years and were the first firm of our type in the world to achieve ISO9001 certification: a reflection of our constant emphasis on quality and customer satisfaction.
    With our well-developed infrastructure and staff strength, we are able to assist you with recruitment needs ranging from junior professionals through to middle and senior management, whatever your industry sector.
    BAC’s proven regional experience and resources can help ensure that you recruit the best available candidates and enjoy the many advantages of a managed recruitment process. More

  • 125 Shares139 Views

    Senior Application Support Engineer – KSA National | Michael Page

    Employment: Full Time

    The Senior Application Support Engineer is responsible for installing, maintaining and administering enterprise applications and maintaining the efficiency of software applications running in production.Client DetailsOur client is a well back, leading government organisation that is currently undergoing a period of high growth.Description* Participate in technical systems design and development; project planning and administration activities.* Interface and collaborate with Information Security team to validate and implement recommendations into production environment.* Ensure the security of the applications by implementing industry best practices regarding privacy, security, and regulatory compliance.* Maintain patch management for applications with zero-day vulnerability patching across the enterprise.* Troubleshoot and debug application/software issues raised by end users* Provide Level-2 technical support and resolve the day-to-day environment issues for all applications installed in the production, development, and test environments* Proactively perform analysis, tuning, and optimisation of resource utilisation on a continual basis to avert significant performance impacts or interruptions to application availability* Develop and maintain documentation about current environment setup, standard operating procedures and best practices.Job Offer* Highly competitive salary package on offer for the right candidate

    * KSA nationals can be considered at this stage.* Bachelor Degree in Computer Science preferred or equivalent relevant work experience and/or hardware/software certification(s).* 5+ years of experience in a technical role.* Have evident problem-solving skills; strong technical troubleshooting skills.* Demonstrate proficiency in product documentation.* Web Application and Relational Database (SQL Server, Oracle) Experience (functional understanding of database structure).* Extensive experience in providing application support in a fast-paced environment.* Understanding of J2EE Architecture (JBoss, Apache, Tomcat, etc.) and deployment procedures.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
    Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More