Aurelia Butler

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    ACS Senior Support Engineer – Database | Oracle

    Employment: Full Time

    Oracle Advanced Customer Support Services is a global organization within Customer Support Services, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.Advanced Support Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies.Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.Core Activities and Responsibilities:- Delivering high quality technical services to ACS customers.- Ensuring adherence to internal methodology, tools and quality standards.- Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities- Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required- Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS- Manage and resolve Customer Requests according to product main strategy and model.- Respond and resolve customer issues within Key Performance Indicator targets.- Maintain an up-to-date and in-depth knowledge of new products.- Ensure the timely completion of planned proactive tasks and Customer Requests.- Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards.- Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.Supervisory Responsibilities (direct and Indirect):- None

    Related Work Experience:- The candidate should have 5-8 years experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and/or Windows.- Experience in RAC, DB Performance, or Backup/Recovery is a Must.Formal Education or Equivalent:- The candidates should have a degree in Computer science. Oracle Certified Professional (OCP) is a must/ (OCM) is a plus.Skills:- Strong knowledge of UNIX, Linux and/or Windows.- Experience in RAC, DB Performance, DB patching/DB upgrades or Backup/Recovery is a must.- Experience in one or more of the following technical areas is a plus:- Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Exadata , Super Cluster, ZFS, ZDLRA.- Having excellent written and spoken English is a must with strong Communication skills.- Candidate should have Customer focus, working globally, team working and results orientation skills.Others (Mandatory):Candidate should be:- Willing to travel for long tasks or high frequency.- Willing to work on 24×7 and flexible hours (Out of hours and weekends

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.
    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

  • 63 Shares189 Views

    Catalog Specialist I | Amazon.ae

    Employment: Full Time

    DESCRIPTIONSouq.com, an Amazon.com Company, is the largest eCommerce site in the Arab world. Every month, Souq.com attracts more than 41 million visits to its catalog of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.CORE RESPONSIBILITIES- Development of data collection processes and data management systems.- Maintain data integrity with 0% error rate.- Development of queries, compilation of data, and generation of reports in MS Access and Excel.- Charting and graphing of data for reporting purposes.- In depth analysis of defect trends.- Contribute in creating the items’ catalogs on our website in relevance to predefined guidelines.- Contribute in enhancing the existing catalogs on our website to meet the quality standards.- Dealing with cross-functional teams to ensure proper execution and results’ delivery.

    BASIC QUALIFICATIONS- University degree.- 2 years of relevant experience in a business analyst/data analyst/statistical analysis role.- Proficiency in SQL and Microsoft Excel- English proficiency in terms of speaking and writing skills.- Translation proficiency from English to Arabic & vice versa.- Excellent web browsing skills.- Effective communication skills.- Sharp eye on details.- Multitasking skills.- Customer-centric.PREFERRED QUALIFICATIONS- Familiar with e-commerce industry.- Python Programming Language is a plus.- Proven experience in identifying opportunities for business improvement and measuring the success of those initiatives.- Demonstrated problem solving skills and analytical skill.

    Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More

  • 63 Shares169 Views

    Insurance Specialist | Pacific Prime

    Employment: Full Time

    Joining Pacific Prime provides on the job training to develop existing or new sales skills in a competitive market. We are looking for driven individuals who enjoy healthy competition to reach their full potential in an exciting and dynamic company.Is this you?• Applicants must be confident with sales based roles and targets.

    Pacific Prime are looking for dynamic individuals who would thrive in a competitive environment. Whilst on the job training is provided a strong background in sales is a plus.Candidate requirements are inclusive but not limited to the below:• Understand customer needs• Prepare quotations for clients• Review market trends• Ongoing training and development

    Pacific Prime is an insurance advisor that offers local insurance solutions and a wide range of health plans and cover for individuals and families.
    We provide free quotations along with expert independent advice for clients in person, over the phone and on the internet.
    We represent our clients’ interests and offer unbiased and helpful advice so you can find the best insurance solutions. More

  • 75 Shares169 Views

    Senior HR Executive | Housekeeping Co

    Employment: Full Time

    • Responsible for overall HR & Payroll process, and ensuring the timely and accurate administration of employee compensation in accordance with established policies and within the required turnaround times.Requirements:• HRIS Administration• Payroll Administration• Employee Welfare & Conflict Management.• On-boarding Process.• Manage the team of 5 HR Professional (PRO/ Visa Specialist/ HRIS Administrator).• Oversee the implementation, entry and use of the HR System.• Implement HR policies and procedures and promote a positive employee relations environment.• Assist employees with work matters, career development, personal problems and industrial matters;• Liaising with a wide range of people involved in policy areas such as staff performance, attendance, accommodation, employees welfare, employees relations, on-boarding, immigration (new workers visa).Payroll Process:• Responsible for the whole Payroll process for designated companies/business units.• Entry and follow-up of employees’ deductions, loans, additions, commissions, unpaid leaves.• Check if all new comers have been entered in the system.• Check coherence of staff allocation in the payroll versus budgets, division feedback ,etc.• Calculate the final dues for leavers or transferred employees in accordance with local laws and Group’s policies and procedures.• Check accuracy of information in final payroll report.• Process and issue employee monthly pay slips, and ensure their distribution to the employees.• Prepare monthly salary entries and provision in accordance with accounting standards and principles and each BU’s requirements.

    • Bachelor’s Degree in HR or other related field.• Relevant 5-7 years’ experience in HR Management role with a proven track record of achievements in the HR field at a reputable organization..• Excellent command of English language.• HR System user experience is preferable• Location : based in Dubai

    The Housekeeping Co was established in 2011, and pioneered the way ahead for industry change in the domestic service and commercial cleaning industry.
    Expert in securing safe corridors for migrant domestic workers, and has published an industry guideline: Domestic Workers Classification (job classification and salary scale), specific to the UAE and GCC. The company offers foreign domestic workers on-going training and development. Pioneering education via technology and web-based platforms, and also offers native language speakers to give a one-one teaching in the privacy of their residences.
    Sponsoring families rely on the Housekeeping Co to navigate their way ethically in recruitment and management of their foreign domestic worker. The Housekeeping Co. has positively changed the lives of the foreign domestic workers in offering them transparency of placement, employment contract. The ongoing training and developing ensures up-skilling their qualifications. More

  • 75 Shares149 Views

    HSE Manager | Big Fish Recruitment

    Employment: Full Time

    Our client is an established and reputable international multidisciplinary consultancy company which has several offices in the MENA region. They are currently seeking an HSE Manager to manage all aspects of Health, Safety, Environmental & Emergency Management policies and procedures.The HSE Senior Manager will be dealing and managing all the day to day HSE & Emergency Management issues at a site level and managing the HSE implementation at a strategic level.

    Candidate requirements will include:Degree qualification and Corporate Membership of an internationally recognized HSE Institute (IOSH or OSHA).10 years’ experience. 5 years HSE Management of construction projects / Mixed use developments. NEBOSH Qualification, or similar. Wide range of HSE expertise.

    Service
    Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs.
    Knowledge
    Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term.
    Care
    At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that’s why Big Fish support initiatives that promote human welfare, environmental protection and sustainability. More

  • 125 Shares189 Views

    Project Manager (Saudi National) – Consultancy | Big Fish Recruitment

    Employment: Full Time

    We are working with a multidisciplinary consultancy company in Saudi Arabia to appoint a Saudi national Project Manager.Duties and Responsibilities:• Administered the project in entirety, involving – conceptualization, budgeting, contractual negotiations, appointing and liaising with suppliers/sub-contractors, while ensuring strictest adherence to schedule, specifications and budget.• Managed and handled the entire operations whilst ensuring the quality requirements are met.• Provided guidance to the project management team for organizing the remaining activities and preparing acceptable levels of recovery plans while ensuring strict compliance with company standards to complete the project before the set time limit.• Conducted regular site inspection to monitor compliance with building and safety codes and other regulations.• Attend technical meetings and weekly progress meetings for updating the seniors regarding the project and also liaised regarding the solutions for the discrepancies found if any.• Worked closely and made sure that there is full coordination between all other disciplines and also that efficient and timely works are carried out for all external and internal MEP services.• Reviewed as-built drawings and ensured that the same is properly coordinated with the site inspection team to make sure that it matches all site changes.• Regularly visited the project site ensuring compliance with contract requirements and also confirmed that only approved materials are used, compliance with shop drawings and report any deviations.

    Experience Required:• Bachelor’s or Master’s degree in Engineering/Architecture or equivalent.• At least 10 years of experience in project management and has building construction projects.• Currently working with engineering, architecture or project management consultancy.• Willing to work in Eastern Province.

    Service
    Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs.
    Knowledge
    Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term.
    Care
    At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that’s why Big Fish support initiatives that promote human welfare, environmental protection and sustainability. More

  • 113 Shares149 Views

    IT Manager – Main Contractor | Big Fish Recruitment

    Employment: Full Time

    Job briefWe are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs.The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes.Responsibilities• Manage information technology and computer systems• Plan, organize, control and evaluate IT and electronic data operations• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance• Design, develop, implement and coordinate systems, policies and procedures• Ensure security of data, network access and backup systems• Act in alignment with user needs and system functionality to contribute to organizational policy• Identify problematic areas and implement strategic solutions in time• Audit systems and assess their outcomes• Preserve assets, information security and control structures• Handle annual budget and ensure cost effectiveness

    Qualifications:• Proven working experience as an IT Manager or relevant experience• Excellent knowledge of technical management, information analysis and of computer hardware/software systems• Hands-on experience with computer networks, network administration and network installation• Ability to manage personnel• BS in Computer Science, MIS or similar field• Currently in Saudi Arabia and must have transferable Iqama.• Willing to work in Riyadh, Saudi Arabia.

    Service
    Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs.
    Knowledge
    Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term.
    Care
    At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that’s why Big Fish support initiatives that promote human welfare, environmental protection and sustainability. More

  • 100 Shares129 Views

    Tendering Manager – Fintech | Manpower Middle East

    Employment: Full Time

    Opportunity with our client for a Fintech business in Abu Dhabi for an Tendering Manager. You must be able to read the Arabic tenders and create new proposals for the business development manager to submit. You will be handling government and public RFQS.

    You must have experience in Proposals/Tending for IT related products (Cyber security/block chain). You must be fluent in Arabic. Immediate start is available.You must be based in the UAE due to travel restrictions and visa restrictions.

    We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.
    ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise – 3600 offices in over 80 countries – we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.
    ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.
    Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:
    IT & Telecommunications
    Engineering & Construction, Oil & Gas
    Banking, Finance & Legal
    Sales & Business Development
    Marketing, Public Relations & Communications
    Human Resources & Training
    Customer & Support Services (Secretarial and Administrative)
    Operational, Supply Chain & Logistics
    Executive Recruitment
    Emiratization Solutions
    Recruitment Program Outsourcing Solutions
    Managed Service Provider Solutions
    Talent Based Outsourcing Solutions
    Outsourced Staffing Solutions More