Aurelia Butler

Employment: Full Time

IntroductionAt IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and ResponsibilitiesIBM seeks to hire a Technical Support Professional. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You can work both individually and as part of a motivated worldwide team to assist IBM customers to perform problem determination on the IBM Spectrum Protect (aka Tivoli Storage Manager) product. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well rounded contributor. The challenge in this position is to able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, Advanced Interactive Executive (AIX), and Windows. Knowledge of cloud, Storage Area Networks (SAN), network protocols, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Multilingual capabilities are an asset. Candidates must be flexible in schedule and availability. If you are self motivated and collaborative, join us and prepare to learn.IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English- Responding to client queries and providing remote technical software support in a timely manner.- Maintaining highest client satisfaction and relationships even in severe and pressurized situations.- Interacting with client and IBM functions consistently until problem solution.- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business.- Employing IBM’s standard support delivery methodologies and tools.- Logging all related activities for each customer query and handling client data securely.- Performing in international software support delivery processes and environments.- Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps).- Identify known defects and fixes to resolve problems.- Provide assistance on supported product known defects for which available corrective service information and program fixes are available.- Identify suspected defects and engage development teams to assist in resolution.- Provide assistance with questions regarding product documentation related to the supported products- Interpret online manuals regarding IBM code and application interfaces.- Collaborate with other support centers and business units to provide seamless problem resolution.- Demonstrate proficiency in the software platform supported by maintaining applicable technical certifications.- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction.- Demonstrate excellent English oral and written communication skills.This is a shift work position. The resource will work in US time zone shifts in our Egypt office which is based in Smart Village.

Required Technical and Professional Expertise- Fluency in English; written and oral- Bachelors Degree; Computer Science or Software Engineering preferred- Basic knowledge of Operating Systems (UNIX, Linux, Windows); Experienced/Advanced usage preferred but not required.- Basic knowledge of storage devices and peripherals; Experienced/Advanced usage preferred but not required.- Basic knowledge of databases ex: DB2 ..etc- Flexibility to work in Shifts (US time zone shift)Preferred Technical and Professional Expertise- It’s recommended to have IBM badges In different levels ( Explorer, Innovator & New Collar ) from ” Digital Nation Africa : https://developer.ibm.com/digitalnation/africa/badges/ “About Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It’s a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, “What else is possible?” GTS is the place for you!Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment: Full Time

About EY’s Consulting ServicesIn Consulting, we are building a better working world by transforming businesses through the power of people, technology and innovation. It’s our ambition to become the world’s leading transformation consultants. The diversity and skills of our 70,000+ people will help our clients realize transformation by putting humans at the center, delivering technology at speed and leveraging innovation at scale. These core drivers of ‘Transformation Realized’ will create long-term value for people, clients and society.Our Financial Crime team consists of professionals who advise and drive change for the firm’s banking, capital markets, insurance and asset management clients on Financial Crime topics, including:AML transaction monitoring;Customer screening/payment filtering for Sanctions, PEPs and adverse media;KYC and customer on-boarding;Fraud detection;Market abuse;Anti-bribery and corruption;Financial crime policy and governance;Financial crime risk models.The OpportunityWe are looking for Financial Crime specialists at various levels to join our growing team. You’ll be in a client-facing role focused on delivery of regulatory remediation, process and technology improvement, as well as delivering insights to our clients in anti-money laundering (AML), sanctions and fraud.

Skills and attributes for successDesire to build / develop a career in advising our clients with improvements and industry insights in the Financial Crime area;Understand emerging issues, industry trends, regulations and new technologies relevant to financial crimes regulatory compliance;High level of drive, commitment to achieving solutions and ability to work under pressure;Intellectual strength / flexibility to rapidly understand complex problems and rationalize these into workable solutions which can then be delivered;Appreciation of EY’s solutions / go to market abilities and how these service client needs;Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating operations with technology skills;Strong team player.To qualify for this role, you must have:A Bachelor’s degree and a minimum of two years of related work experience at a financial services company or comparable experience working as an advisor to a financial services company;Experience in any of the following solution areas: AML Transaction Monitoring, KYC & Customer Information Management, Sanctions, Fraud, Models & Model Validation, FIU & Investigation Support, Anti-Bribery & Corruption, Trader Surveillance;Ability and comfort level in researching client inquiries and emerging issues relating to financial crimes, including regulations, industry practices and new technologies;Willingness and ability to travel both nationally and internationally to meet client needs.Ideally, you’ll also have:Experience of developing sales collateral such as proposal responses;A degree and in a technical subject may be an advantage;Further qualifications in the Compliance area are a plus (e.g. CAMS, ICA diploma).What we look forWe’re looking for passionate leaders with strong vision and a desire to stay on top of trends in the risk industry. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.What working at EY offersWe offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to the business. We also offer:Support, coaching and feedback from some of the most engaging colleagues aroundOpportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for youAbout EYAs a global leader in assurance, tax, strategy, transaction and consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.Join us in building a better working world. Apply now.

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

Employment: Full Time

We are currently recruiting a Senior Consultant – Digital Experience on behalf of a leading European Digital IT services provider that specialises in WCM, Digital Transformation and Customer Experience solutions.

We are currently recruiting a Senior Consultant – Digital Experience on behalf of a leading European Digital IT services provider that specialises in WCM, Digital Transformation and Customer Experience solutions.Applications are sought from those with 3 years plus experience from a consultancy perspective in a functional client facing role. You will have been a Consultant/Analyst with excellent domain knowledge within digital experience projects (websites, ecommerce, portals, marketing automation). You will also have an excellent understanding of UX. It is highly desirable to have industry knowledge of Insurance. A Bachelors Degree in a relevant subject is required and industry certifications are advantageous. This role will involve regular travel to KSA.

Stanley James is a privately owned recruitment business with offices in both Dubai and Cape Town allowing us to have global reach and a strong presence across EMEA and APAC. We have an expert team of recruitment specialists that are people centric, knowledgeable and driven to connect talent across all corporate functions. We are the partner of choice for SMEs, niche industry specialists and enterprises across the Technology, Financial Services, Management Consultancy, Legal, Construction & Engineering and Energy & Oil Gas sectors.
We typically recruit a wide range of skillsets across all corporate services, front/back office functions and commercial leadership teams. This includes Finance, Information Technology, Legal, Sales & Marketing, Engineering, C-Level/Leadership, Business Change, Operations, Special Projects and Business Support Services. More

Employment: Full Time

IFS – HC – Regional Learning & Development Associate – JordanLine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Human Capital (HC)Management LevelAssociateJob Description & SummaryA career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Invite and give in the moment feedback in a constructive manner.- Share and collaborate effectively with others.- Identify and make suggestions for improvements when problems and/or opportunities arise.- Handle, manipulate and analyse data and information responsibly.- Follow risk management and compliance procedures.- Keep up-to-date with developments in area of specialism.- Communicate confidently in a clear, concise and articulate manner – verbally and in the materials I produce.- Build and maintain an internal and external network.- Seek opportunities to learn about how PwC works as a global network of firms.- Uphold the firm’s code of ethics and business conduct.

Travel Requirements0%Available for Work Visa Sponsorship?YesGovernment Clearance Required?Yes

PwC firms help organizations and individuals to create the value they’re looking for.
We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment: Full Time

The role will lead the creation of legal entities/ SPVs/ structures in various domiciles (onshore/ offshore), along with leading the responsibility to create & manage minutes for shareholder meetings/ AGMs, complete statutory filings & checks and prepare board packs.Client DetailsOur client is a top tier, global market leader in the investments space with a track record in the region & an appetite to invest further. The firm places a high degree of importance on numeric ability, initiative, culture, and the willingness & ability to take ownership of work and projects.DescriptionReporting to the Head of Legal & Compliance, this role will have the following responsibilities:* Assist in the implementation and incorporation of companies and building and maintaining a strong relationship with internal and external stakeholders* Review and assist in the drafting of ad hoc legal documents (e.g. PoA’s, appointment of managers, change of registered office) where no legal advice is required* Review and analyse legal documents from a corporate governance perspective, regulations, and procedures* Coordinating, preparing and attending board committees and shareholder’s meetings, including minutes taking and follow-up on action point* Assists with corporate disclosure, compliance and regulatory filings* Assists treasury team with bank account opening and KYC requests and requirements* Prepare KYC, AML and due diligence packs for DD on companies and fundsJob Offer* Career progression, excellent culture, global exposure & stability along with an attractive compensation package.

The successful candidate should have the following:* University degree in law or related field with an exemplary academic record* Professionally Qualified Company Secretary required (Not Executive/ Personal Assistant)* 5 to 7 years of company secretarial experience and/or compliance experience in the Middle East* Prior real estate, infrastructure, or general fund administration experience preferred* In depth knowledge and experience of Dubai Companies Act and filing requirements* Prior corporate secretarial experience preferred

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

Employment: Full Time

– Ensures data reported to the top management and the shareholder are delivered on time, reliable and consistent- Defines, implements and follows-up reports and KPIs to top management Implements and reviews the management control tools, in accordance with top management and the company’s requirements.- Establishes the consolidation of the projected budgets supplied by each department, for the whole company.

Qualifications / Skills Expectations for Ideal Candidates- Business Graduate, with Finance specialisation- Experience 5 – 10 years At least 3 years of experience as Senior Controller / Chief Controller within a multinational business.- The Business Controller should possess deep knowledge of budget, reporting and controlling activities & processes- Good capacity to manage stress- Good business understanding- Rigorous and precise- Ability to work collaboratively across departmental functions- Experience in analysing business performance and developing financial plans- Excellent Excel skills- Experience in ERP- Strong oral and writing skills

Are you looking for a single talent? Or do you need to recruit a whole team of industry experts? Mercans is at your service. You can tap into more than a decade of expertise working in human resources and recruitment in the challenging environments of the Middle East and North Africa. You have our database of more than 75,000 candidates at your disposal, and with it a better chance to find exactly what you’re looking for.
Mercans gets you the connections you need to mobilize even very large teams at short notice. Our recruiters and experts are on site, and with them, your business has an established and reliable presence in the area.
You have the advantage of Mercans’ very own candidates database, of which more than 35,000 candidates come pre-qualified. With us, you get the fastest, most experienced, and most reliable recruitment agency in the area. More