Aurelia Butler

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    Integration Support Engineer | Amazon.ae

    Employment: Full Time

    DESCRIPTIONAmazon Payment Services is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to make it as easy as possible to make online payments for businesses with our simple, secure, and innovative payment services.We seek a dynamic, ambitious, and customer-obsessed Integration Support Engineer who is passionate about providing technical solutions to our merchants. Integration Support engineers are part of the Integration team, which owns merchants onboarding and offers technical support for all our existing and new merchants in our roadmap.This team’s overarching goal is consistently improving merchant experience and driving operational excellence according to Amazon’s Customer obsession philosophy. Their primary focus is to integrate a maximum number of merchants with our payment gateway in the least possible turnaround time while achieving the highest merchant satisfaction and quality results.JOB DESCRIPTION AND RESPONSIBILITIES:· He/she provides dedicated integration support for all types of merchants.· Develops subject matter expertise in one or more payment services and handles escalations related to those services.· He/she manages high severity incidents till resolution.· He/she can deal with ambiguity associated with the technical requirements. (e.g., custom system integrations, token migrations, embedded customer experience).· He/she understands platform architecture (at a high-level), API documentation, and troubleshooting techniques.· He/she understand the risk/opportunities with various implementations and help our merchants make the right trade-offs (e.g., creation of downstream bottlenecks, managed vs. unmanaged services, etc.).· He/she understand the problem, defines severity, and proposes a workaround solution during crisis times to recover transactions while still working on the end-to-end solution.· He/she works very closely with Infosec and Tech team to mitigate risks and vulnerabilities.· They actively execute mandates from our Infosec and tech teams to ensure we meet the payment security bar.· He/she performs deep dive and conducts detailed application analysis to identify the root causes of the merchant issues and works with the internal stakeholders and external partners to resolve them.· Investigates transaction-related technical issues and promptly escalates concerns to the senior integration engineers.· Must be able to interact with external parties comfortably, exhibiting an understanding of Amazon Payment services’ offerings, processes, and technology.· Participates in on-call duties, based on a rotational schedule, to manage incident/sev1-2 related support by coordinating with different stakeholders to unblock issues.

    BASIC QUALIFICATIONS· B.E/B.Tech in Computer Science, Engineering, or equivalent experience.· 2+ years overall development or technical support experience.· Knowledge of XML/SOAP, web services, web application development, and industry-standard commerce systems.· Knowledge of Java-based technologies· Experience with popular e-commerce shopping carts (Magento, WooCommerce, OpenCart, etc.).· Effective organizational skills to maintain a consistently high standard of operations in a busy environment· Proven track record in working on enterprise-level large scale n-tier applications.· Effective prioritization and time management confidence to drive and manage large conference calls· Excellent written and oral communication, ability to express thoughts logically and succinctly.· Fluency in English and Arabic.· Energy, enthusiasm, and passion for making our merchants successfulPREFERRED QUALIFICATIONS· Development skills in C/Java or open source-based technologies.· Knowledge of he mobile development common languages (Android, Swift).· Basic understanding of DevOps and Agile.Amazon is equal opportunity employer, we believe passionately that employing a diverse workforce is central of our success and we make recruiting decisions based on your experience and skills.We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief.

    Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More

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    Operations Executive | RTC-1 Employment Services

    Employment: Full Time

    Position Title: Operations ExecutiveEmployment Type: Full TimeSalary: up to 7,000 AED, all-inclusive depending on experience and qualificationsJob Location: Sharjah, UAEAbout the Client:The hiring company is a Sharjah based business formation company that is high recognized in their dedication to create a streamline the process of businesses structure that suits different client needs to cover their presence in the UAE.Job Role:• Preparing and finalizing formation documents for with amendment license processes• Maintaining application forms for client purpose• Generating monthly/weekly/random reports upon the managers requests• Preparing/maintaining online sheets including client list, processing record, historic – license related, historic – visa related, etc• Updating/maintaining general policies document and sheet• Preparing formation documents new/renew/amendment/cancellation etc• E-Channel renewal monitoring

    Requirements:• Open to Arabic nationals• Male or Female, 40 years old and below• Bachelor’s degree in any relevant field• At least 3 years of experience in business setup/company formation with knowledge of Freezones (essential)• E-Channel experience is a must• Excellent English communication skills

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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    Senior Office Manager / Client Service Executive | Irwin & Dow

    Employment: Full Time

    We are seeking an experienced Office Manager and Team Assistant from a financial services / Investment banking background to support an established global client based in the heart of Dubai’s financial heartland. The office in Dubai is a boutique environment where employees are intrinsically involved in the business; a superb, supportive environment where candidates are encouraged to work autonomously and take on large areas of responsibility.Due to the close-knit team environment, the successful applicant will need to be able to manage a diverse set of responsibilities and be a real Ms Moneypenny, capable of managing three roles in one. The role will combine elements of Office Management, Executive Administration to the team and Managing Director and effective Client Relationship Management and Marketing Support. General administrative function of the office for the MENA region, will include advising and updating vendor contracts, liaison with the DIFC for all HR and office related matters and supporting the team with regulatory reports to the DFSA. Additionally, there will be the diary and travel management for the team and MD, expense reporting and complex presentation work.

    Candidates should have a been in a client service, financial role previously and understand the complexities of maintaining client relationships and attracting new clients. The successful applicant will have a strong predilection for marketing and have a creative side, looking at existing marketing strategies and offering suggestions for developing strategy further. As Covid restrictions begin to lift, events and investor roadshows will have renewed focus and you manage all aspects of the organisation, travel and logistics and materials for these. The role will coordinate with international teams, ensuring advertising, PR, product and marketing support, website and social media strategies are aligned at the global level.We are looking for a senior professional, who has worked in a broad-based role within the financial services sector in a client facing role, ideally with DIFC experience. This role supports at C-Suite and at team level and candidates should be able to operate at the highest levels with all colleagues, regardless of their titles. The right work ethic, personality and overall attitude is especially important to our client and the company fit needs to be right. You will be an individual with a positive nature, high energy and a strong team spirit. The ability to multitask with exemplary time management skills is paramount as is strong interpersonal skills. Corporate appearance and immaculate presentation is key in representing this amazing office and its business.This is a superb opportunity for those senior candidates, looking for a more broad-based role where they have key strategy involvement and are valued within the business.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.
    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.
    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.
    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

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    How Royal Caribbean Group Navigates Employer Branding

    “Adventure” isn’t just something Royal Caribbean Group offers its customers. It’s also a love shared by its employees, as well as the key to the brand’s exceptional success at engaging new and diverse talent.
    How do you find the perfect employee when you’re a company as intrepid as an international cruise line? Royal Caribbean Group’s Talent Marketing Manager, Thea Neal, has done it through practices like investing in team morale, practicing inclusion, taking a holistic view of the employee experience, and careful listening.
    The Challenge of Talent Marketing as a Cruise Line
    Building out an authentic employee value proposition for a single organization is difficult enough. It can be even harder when that organization houses six different brands, as is the case with Royal Caribbean Group. Employer brand leaders may encounter hesitancy, as Neal did, from more senior leaders who are wary of defining an EVP that may not feel relevant to all branches and levels.
    Invest in Morale
    To attract and retain the best talent, Royal Caribbean Group makes serious investments in its culture and employees’ well-being. Even during a pandemic, the company has found ways to preserve and adapt its office traditions, like happy hours (now virtual) and Halloween (a staff favorite).
    Practice Inclusion
    Prioritizing diversity and inclusion has helped Royal Caribbean Group attract employees from a range of backgrounds and identities. This has been a special focus of Neal’s team, which recruits talent from around the globe. Cultural context is always top-of-mind for Neal when formulating her employer brand strategy: “The employer brand that I put out in America needs to resonate just as well as the employer brand I put out in the Philippines or Indonesia,” she says.
    Consider the Whole Employee Journey
    Neal’s team frames the employee experience as a journey—in fact, the “Journey with us” tagline appears across Royal Caribbean Group’s careers site, social media accounts, and internal communications. This framing reflects the emphasis they place on supporting people throughout their time with the company, from candidate to alum, and not just on the recruitment process or the “sell.”
    Become a Better Listener
    Neal urges other employer brand leaders to listen to fellow employees as closely as possible, especially when their feedback disrupts your assumptions. “A lot of times, as employer brand folks, we have these rosy glasses on. Sometimes you need that real perspective from an employee to create something better, listen, and evolve,” Neal says.
    This approach to talent marketing has helped Royal Caribbean find perfect-fit candidates that join the family and stay for years (and voyages). These candidates-turned-colleagues share Neal’s love of seeing the world and helping others do the same. It’s a passion that unites the team, regardless of role; as Neal puts it, “Who doesn’t want to sell amazing memories and experiences?”

    To follow Thea Neal’s work in employer brand, connect with her on LinkedIn. For data-driven insights into your company that you can act on, get in touch. We can help you develop strategies for making real change.

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    [Webinar] “State of Software Engineers: Using Data Insights to Meet Your 2021 Recruiting Goals”

    In our recent panel-style webinar, “State of Software Engineers: Using Data Insights to Meet Your 2021 Recruiting Goals,” we featured industry leaders from Amazon and General Assembly, and Hired. During the webinar, Rob Stevenson, Head of Hired’s podcast Talk Talent to Me, spoke with Erin Ford, Sr. Manager, Student Experience & Career Services at General Assembly, about the importance of hiring for skills, not labels, and how this broadens your talent pool and promotes diversity in your pipeline. The webinar also featured exclusive advice and recruiting tips from  Jonathan Kidder, Technical Recruiter II at Amazon (and creator of Wizard Sourcer) as well as insights from the hiring manager perspective from Dave Walters, Hired’s very own CTO. The panelists shared valuable strategies on how to use data from our 2021 State of Software Engineers Report to define and attract the most in-demand tech talent in 2021.
    Discussion Topics
    Industry trends and insights from our SoSE Report   
    What engineers want in their next role
    The power of skills-based hiring 
    How to leverage data in your hiring processes
    Watch the recording here More

  • 138 Shares189 Views

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    Senior Relationship Manager, Institutional Banking | Commercial Bank of Dubai (CBD)

    Employment: Full Time

    Job Purpose:• Professional management & maintenance of Government Related Entities client relations, growing the GRE book for CBD.• Work done in coordination with team Head and Assistant Relationship Mangers/Relationship Officer.Principal Accountabilities:Work Management:• Manage, maintain and expend a portfolio of GREs.• Ensure risk intake is properly managed, optimizing returns, cross-sell and relationships are cultivated to maximize contributions to CBD in support of the team’s growth targets.• Identify, solicit and acquire new New to Bank clients in line with approved corporate strategies for Assets, Liabilities, Trade and Financial products to meet given sales targets.• Negotiate appropriate credit lines in conformity with the Bank’s underwriting standards and risk adjusted targets after thorough analysis of information necessary for the preparation of a detailed credit proposal, and execution for all kinds of securities (Asset, Shares and Bonds)• Seek credit-mitigating solutions to mitigate risk or improve RoE on client / transaction basis where applicable and have the ability to structure and arrange structured transactions.• Making regular visits to clients for both monitoring and business generation purposes. Such visits to be recorded by way of call reports which are to include all pertinent information in a timely manner.• Conduct account planning with Client Service Team Members & cross selling other products & services including introduction of investment portfolios to corporate clients to ensure multi-product relationship and greater Share of wallet.• Facilitating other lines of business in exploiting business opportunities through referrals.• Establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.• Ensure timely and accurate credit administrations through timely completion of annual reviews and regular monitoring of financials, financial covenants and other parameters within the review cycle.• Manage a team of Relationship Officers, set, agree and measure annual targets, provide professional advice, guidance, training & motivation to enhance their potential & capabilities to hold higher responsibilities, and conduct their performance reviews.• Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank.• Comply with and adhere to all relevant regulatory and Central Bank requirements and uphold the highest professional standards.• Keep abreast of developments in the local and regional business environment to spot business opportunities.• Contribute to the planning process in order to develop corporate business strategies.• Develop a strong level of contacts with the relevant target business and financial institutions community.

    Requirements:Education and Experience:• Minimum Bachelor Degree in Economics or Finance or Business Management or Engineering.• 8 – 12 years of experience in Corporate banking with 4-5 years of exposure to Corporate Banking in the UAE, preferably from MNC Banks.• Commercial acumen and ability to prepare plans and strategies are essential.• The ability to forge close relationships with external constituents as a senior representative of the bank

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    Transaction Strategy & Execution – Manager | Ernst & Young

    Employment: Full Time

    Are you building your tomorrow, today? If that sounds like you, think about pursuing a career with our Transaction Strategy and Execution (TSE) team. We have a market-leading proposition to create and maximize value for our clients, whether they are acquiring or divesting assets, or undertaking operational restructuring.The opportunityOur team is looking for high caliber individuals to join us at the Manager level. We work on the most complex and high-profile global transactions across a broad portfolio of clients and industry sectors. Our team is made up of experienced industry professionals with a background in operations who are serial transaction advisers, which enables us to bring a wealth of deep sector and functional knowledge to our clients. As a team, we prepare and execute separation and integration plans, identify ideas and sources of value enhancement through synergy assessment, as well as advise on risk mitigation and the successful change of operations, functions and people.Your key responsibilitiesAs a Manager in the TSE practice, you will spend your time working on executing operational focused projects across various sectors and supporting our client service team in developing and executing strategies for transactions. Part of your role will also involve developing experience across a range of different type of engagements, including pre-deal (e.g. operational and carve-out planning) and post-deal (e.g. integration planning, and tracking). Having a commercial mind-set is key to this consulting focused role.Skills and attributes for successAs a TSE professional, you should be able to:- Be part of project teams comprising colleagues from across the Strategy and Transactions (SaT) sub service lines.- Have the business and commercial drive to work in a fast-paced, exciting environment to drive value for our clients.- Assist in in engaging pursuits and pitches, including presentations and client meetings.- Contribute to our practice development initiatives, supporting the continued focus on our team and firm as a great place to work.- Learn and develop your technical and personal skills to support the achievement of your project and career goals, through a blend of structured learning, coaching and experiences.- Build strong working relationships with clients, including the ability to influence, advise and support key decision makers.

    To qualify for the role you must have- A bachelor’s degree in Business, Accounting, Finance, Engineering, or Information Technology and a minimum of 5 years of relevant work experience; or a post-graduate degree and a minimum of 4 years of relevant work experience.- Excellent analytical skills and the confidence to translate complex data into meaningful insights.- Experience in business integrations, divestitures, and/or carve-outs with a demonstrated aptitude for quantitative and qualitative analysis.- Experience leading and managing in complex business environments.- The ability to make detailed assessments of technology, operations or manufacturing infrastructure.- The ability to synthesize approaches to complex integration/divestiture conflicts.- The ability to prioritize effectively on projects and the skills to adapt quickly to new challenges and concepts.- Excellent negotiation and influencing skills, and the ability to develop long-lasting relationships both internally and externally.- Must be willing and able to travel up to 80% on short noticeIdeally, you’ll also have- A proven record of excellence in a mergers or acquisitions transactions role.- Experience gained within another large professional services organization.- Established networking skills in a relevant industry.- MBA from a reputable business school/university.What we look forWe are interested in talented professionals with the ability to visualize our clients’ goals and think creatively to facilitate them – often in politically charged environments. If you have an entrepreneurial spirit, and a genuine passion for taking on new challenges, this role is for you.What we offerWe offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.If you can demonstrate that you meet the criteria above, please contact us as soon as possible.The exceptional EY experience. It’s yours to build.EY Building a better working worldEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Risk Internal Audit and Cyber Security Executive Director | Michael Page

    Employment: Full Time

    • To plan, direct and lead the development and implementation of strategies, policies, and procedures related to Risk, Internal Audit & Cyber Security, ensuring the proper establishment of related frameworks, controls, tools, etc. that will enable company to proactively identify, monitor and mitigate any potential business risks.Client DetailsRisk Internal Audit and Cyber Security Executive Director / Public Sector / Riyadh / KSA NationalDevelopment projectDescriptionRisk Internal Audit and Cyber Security Executive Director / Public Sector / Riyadh / KSA NationalStrategic Contribution• Participate and contribute to the development and refinement of companys’ vision and long-term strategy from Risk, Internal Audit &Cyber Security perspectives, and contribute to the overall process of corporate governance, management and corporate decision making to ensure that the organization maximizes returns to its stakeholders.• Lead the development and oversee implementation of the Risk, Internal Audit &Cyber Security division’s strategy by ensuring that companys’ long and short-term plans are effectively converted into the acceptable divisional performance objectives in line with established service levels.• Ensure proper implementation of the corporate strategy by managing the day-to-day operations of the Risk, Internal Audit & Cyber Security division, providing guidance, encouraging teamwork and facilitating delivery of work processes in order to achieve high performance standards.Leadership• Lead the effective achievement of the Risk, Internal Audit & Cyber Security divisional objectives by setting individual objectives, managing performance, developing and motivating employees in order to maximize individual and functional performance.• Coordinate the activities of the team to ensure that all work is carried out efficiently, in line with the annual business plans, policies and procedures.Risk Management• Lead the development, implementation and continuous updating of companys’ corporate Risk Management strategy including risk identification, analysis, response planning, monitoring, and control to identify the root causes and highlight the potential risk related implications.• Lead the development of corporate risk prevention plans, mitigation plans, emergency plans and ensure consistency of risk mitigation analysis and contingency plans across all departments to manage risk exposure.• Define and manage companys’ risk framework including risk policies and procedures and reputational risk in order to enable proactive risk management within the context of a dynamic operational environment and best practices.• Identify the risk appetite of companys’ and set the framework in which it will be executed in order to enable the efficiency and compliance of operations within the set standards. · Overview the preparation of risk management dashboards and reports, registering any potential dangers based on their impact assessment and suggest risk mitigation measures to facilitate protection of companys’ interests.• Communicate risk policies to all departments within companys’ and facilitate capacity building and awareness sessions to enhance effectiveness of implementation and proactive risk mitigation.• Ensure that the risk, internal audit and cyber security implications are appropriately addressed during discussions on undertaking new projects so that the organization will not get exposed in unnecessary business risks.Internal Audit• Direct and lead the preparation and establishment of annual audit plans and priorities and receive regular status on their progress in order to ensure all annual plans are properly in place and adhered to.• Lead the development of internal audit reporting mechanisms and protocols for companys’ divisions in order to improve effectiveness and efficiency of the internal audit process.• Advise and oversee, the design and implementation of the internal audit manual and related policies and procedures in order to ensure alignment to the organization culture as well as global audit practices.• Lead the audit process, review and provide continuous, coherent, and structured feedback to the Internal Audit team on audit mechanism and reports ensuring that the conclusions and recommendations are accurately and concisely noted.• Provide assurance to the Board of Directors and the management that internal controls and systems covering various operational procedures are designed and implemented effectively and in alignment with the internal policies and external regulations.• Coordinate audits performed by external consulting auditing firms to companys’ to ensure unbiased assessment of compliance and reporting of any potential findings /deviations.Job Offer• Risk Internal Audit and Cyber Security Executive Director / Riyadh / KSA National• Competitive salary package

    • Bachelor’s degree in Accounting, Finance, Business Administration or any other related field• 16 – 20 years of relevant experience• English: Proficient · Arabic: Working Knowledge• Any professional certification in related areas is an advantage (CIA, CISA, CA, CMA, etc.)

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
    Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More