Aurelia Butler

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    Program Specialist – CS Operations | GroupL

    Employment:

    Full Time

    • Owns, establishes and upholds program governance mechanisms, frameworks, checklists, documents, internal team trackers, and shared drives that enable the team to deliver at scale. Proactively seeks out ways to improve internal team processes to reduce team effort and improve the quality of program delivery.• Owns tracking of program schedules, milestones and reporting out to leadership on the status of the roadmap and programs.• Assists the program manager in identifying, assessing and tracking programs’ risks and issues. Proactively works with the program manager to mitigate them.• Coordinates and drives program improvements experimentation and testing with the CS Ops teams.• Writes high quality communications and consolidates inputs for program status updates for leadership.• Contributes to or leads project management of small-scale CS Ops projects, with the support of the program manager.

    • Demonstrated 2+ years of experience in project management.• Experience working in complex global organizations. Comfortable working in ambiguous and dynamic programs.• Excellent written and verbal communications skills with an ability to interact with all levels of the organization.• Bar-raising communication and stakeholder management skills. Track record of working with and managing senior program stakeholders.• Ability to take initiative even under unfamiliar or ambiguous circumstances – solid sense of accountability and sound personal judgement.• Advanced skills with MS Word and MS Excel. Experience with project or program management tracking and planning tools.• Previous experience in customer service operations.• Formal program and project management experience and related certification, such as, PMP, Agile, or PRINCE2.• Experience in process improvement or lean methodologies, such as, Six Sigma, Lean, or Kaizen

    Since its inception, our singular focus has been to enable people to earn a better livelihood by bridging the gap between the immense talent from our 32 recruiting countries and placing them in meaningful positions in the thriving markets across Europe and the Middle East.

    Established in 1973, with a legacy now spanning over four decades, GroupL has always maintained the best-in-class standards of training and placement. We started as an ethical workforce recruiter selecting, training, and placing labor for the Middle East. We have expanded over the past 8 years to a 360-degree recruitment agency working across several job roles, sectors, and countries.

    For workforce recruitment, we take special pride in our training modules that are customizable to suit the unique requirements of the sector and the business.

    Our global collaborations with various technical institutes enable us to train and assess the candidates’ technical and language skills before their selection.

    For white-collar talent acquisition, we bring in our decades of experience to map capability to company culture and enable the right fitment of talent to the industry keeping in mind the requirements of the specific organization.

    Our talent recruitment network spans 32 countries including Bhutan, Bangladesh, Cameroon, India, Nepal, Pakistan, Ghana, Philippines, Serbia, Sri Lanka, Uganda, United Arab Emirates, and Vietnam. More

  • 138 Shares199 Views

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    Service Officer – UAE National | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    Job Purpose:• Provide effective services to the Corporate, Commercial and Business Banking customers by acting as the key point of contact for enquiries and requests received through emails or from walk-in clients.Principal Accountabilities:Work Management• Establish good liaison with related departments for executing Corporate, Commercial, and Business Banking customer transactions within defined TAT. (Dependency on other depts. to be reduced and maximum queries to be resolved at service desk).• Ensure that all queries received at the Branch Service Desk are attended and handled effectively and efficiently. Provide necessary guidance/ advice to the customer after collecting information from various systems or unit.• Respond to emails received at the Service Support Desk within the agreed SLAs and ensure timelines are adhered to all times. For emails received after the cut-off, the same must be attended to on the next working day.• Comply with the laid down policies & procedures of the bank that includes the bank’s Data Security Framework for information exchange and customer handling.• Act as first point of contact in understanding customer’s requirements/inquiries; provide proper and full information that includes account statements, transaction advices, transaction status and any transaction related reports etc.• Receive original applications/documents from clients and process the requests as per the laid down procedures). • Original docs to be forwarded to the respective teams as per SOP.• Receive transaction requests / trade documents and scan/validate the applications for further processing by respective departments as per Standard Operating Procedures with necessary follow-up till end to end completion of transactions.• Maintain full custody of all original documents, with proper record for easy tracking and delivery of same to clients with proper acknowledgement and file as per procedure.• Providing outstanding statements for Trade and Bank account statements as per SOP based on customer request and authentication.• Work within the SLA and keep Customers informed of expected completion date and status and timelines for exceptions.• Ensure inter branch mail are forwarded using inter branch /Trade Finance mail registers / Empost, obtain acknowledgement and file as per procedure.• Responsible for recording, documentation and closure of queries and requests routed through the Service Desk.• Responsible for delivery of cheque books, safe keeping and physical balancing as per current SOP.• Responsible for delivery of Trade applications/documents, safe keeping and physical balancing as per current SOP.• Responsible for daily reconciliation of requests received with acknowledgement from units to which they have been routed.• Ensure customers are served within set SLA for customer handling.• Ensure timely archival of cheque book, cheque return and other reports.• Where applicable log all complaints received at the Service Desk on CRM for routing to the Complaints Handling Unit.• Remain fully updated on Bank’s policy and procedure, products / services to ensure prompt quality service to clients.People• Take active interest in self-development & competencies to hold higher responsibilities.• Proactively assist other team members and ensure that the day’s tasks are completed prior to the day’s closure.• Identify areas of self-development in line with the Bank’s competency guidelines, prepare and agree action plan in agreement with the supervisor.• Maintain the spirit of CODE by supporting the PBG & WBG teams and Back Office Units as and when required.

    RequirementsEducation and Experience:• Graduate, preferably in commercially oriented discipline or Higher Secondary education with recognized diploma in Banking• 3 – 4 years of experience would be preferred.

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

  • 88 Shares129 Views

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    Head of Digital Partnerships | Michael Page

    Employment:

    Full Time

    The client is looking for a strategic digital partnership head who can further develop their digital partnership ecosystem by creating new long lasting commercial partnerships with relevant vendors that allows for revenue generation across multiple streams.Client DetailsThe client is a financial services institution with a long legacy of success, with ambitious aims to modernize the way they interact with and support their customers and clients alike. They are exploring and launching a series of digital initiatives to enhance the experience of their entire community.Description* Identify the right areas and vendors to establish digital partnerships with.* Develop a strong strategy to establish long term commitments with vendors.* Utilize proof of concept strategies to evaluate and demonstrate the success of digital partnerships to C-level executives.* Spearhead a digital partnerships unit and recruit the right candidates.* Facilitate multiple new channels of revenue for the business across all business units.Job Offer* Excellent compensation package.* Strong sense of ownership of department and strategic initiatives.* Supportive environment with scope of growth.

    * You should have international experience in building strategic digital partnerships.* You have a strategic approach to building a partnership pipeline that will benefit the desired digital ecosystem.* You can demonstrate a strong track record of identifying, engaging with and onboarding new digital partners for tangible mutual benefit.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

  • 125 Shares169 Views

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    VP / Director, Private Equity (Transport Infrastructure) | Michael Page

    Employment:

    Full Time

    Our client is a private equity fund based in Qatar which focuses on African investments; they are bullish on the African continent and are looking to hire a Manager (VP Equivalent) / Director who identifies with their belief of potential on the African continent.Client DetailsOur client is a private equity fund with experienced bulge bracket investment bankers at the helm, who have significant African deal-making experience and have worked in global financial hubs. They place a high degree of importance on numeric ability, initiative, and the willingness & ability to take ownership of work and projects.DescriptionThe role presents an opportunity to join a PE fund in Qatar which has access to capital and is targeted on the underserviced African continent. It offers the opportunity to further deal-making experience and progress within Private Equity. The Manager / Director will take primary ownership of deal-making (support / lead origination, lead execution, keenly involved in portfolio management and strategic exit readiness, along with fund-raising for the next fund) and be secondarily involved in managing the Analysts and thereby lead execution, portfolio management and exit readiness.The ideal candidate will currently be an experienced investment professional – they will have had prior Bulge Bracket Investment Banking experience and would have transitioned to either Private Equity or a Corporate Investments role across Ports/ Airports Infrastructure in recent years. Qualitatively, they will align with their belief and passion for African markets, and will be enthusiastic about a progressive career within the firm. The Manager / Director will:* Analyse investment opportunities against investment criteria and evaluate key drivers and commercial assumptions* Lead diligence on financial modelling of structures & returns for investment opportunities* Lead commercial due diligence on investment opportunities, and assist the team in managing and reviewing the work of third party due diligence (e.g. financial and legal)* Lead preparation of equity syndication & debt financing materials* Lead the preparation of the Investment Memorandum for review by the Investment Committee* Develop business specific knowledge and an understanding of how value is created within a business* Contribute to the sourcing of new investment opportunities* Lead the team in structuring and managing exitsJob OfferExcellent transaction exposure, globally competitive pay, a career, potential carried interest (Director above)

    * Will have a total of 7-15 years’ of relevant work experience – this will be most recently on the buy-side either in PE or in a Corporate Development role with prior Bulge Bracket Investment Banking experience as a plus * Will need to have deal experience within the infrastructure sector particularly within transportation (ports/ airports). Said experience will include investments through to exits.* Will continue to be familiar with financial modelling- DCF, M&A Models, Accretion Dilution Analysis, Comparables Analysis & other forms of valuation along with Waterfall fee structures (implying advanced Excel skills). * Will have an excellent academic track record from top-tier institutions; will be Degree qualified and preferably have an MBA/ CFA * Will preferably be a strong communicator in English; French is a plus (due to exposure to French speaking countries)* Will have excellent communication and presentation skills – an ability to present views clearly and concisely* Will demonstrate critical thinking and problem-solving skills* Will continue to have a passion to work in Private Equity and motivation to progress with the firm* Will have commendable work ethic – the ability to work autonomously and as part of a team

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

  • 100 Shares99 Views

    in Job Posting

    Associate 1, Private Equity (Infrastructure) | Michael Page

    Employment:

    Full Time

    Our client is a private equity fund based in Qatar which focuses on African investments; they are bullish on the African continent and are looking to hire an Associate 1 who identifies with their belief of potential on the African continent.Client DetailsOur client is a private equity fund with experienced bulge bracket investment bankers at the helm, who have significant African deal-making experience and have worked in global financial hubs. They place a high degree of importance on numeric ability, initiative, and the willingness & ability to take ownership of work and projects.DescriptionThe role presents an opportunity to join a PE fund in Qatar which has access to capital and is targeted on the underserviced African continent. The Associate 1 will take primary ownership of financial modelling and be secondarily involved in investment screening, execution, portfolio management and exit readiness.The ideal candidate will currently be an experienced Analyst 2/ Analyst 3/ Associate 1 at an Investment Bank (or recently transitioned to Private Equity), and have significant exposure to M&A transactions across sectors (Infrastructure as a sector is key).The Associate will:* Analyse investment opportunities against investment criteria and evaluate key drivers and commercial assumptions* Run financial modelling of structures & returns for investment opportunities* Run commercial due diligence on investment opportunities, and assist the team in managing and reviewing the work of third party due diligence (e.g. financial and legal)* Prepare equity syndication & debt financing materials* Prepare the Investment Memorandum for review by the Investment Committee* Develop business specific knowledge and an understanding of how value is created within a business* Assist the team in structuring and managing exits* Contribute to the sourcing of new investment opportunities* Work on research related to specific industries and transactionsJob OfferExcellent transaction exposure, globally competitive pay, a career

    * Will have a total of 2.5 – 3.5 years’ of relevant work experience – this will be entirely at a Bulge Bracket Investment Bank, or a combination of previously being at a Bulge Bracket Investment Bank and now a relevant Private Equity Firm* Will have deal experience (M&A) within the infrastructure sector; if not infrastructure, must be willing to demonstrate a strong case for why sectoral experience is transferable* Will take ownership & have proven experience in ground-up financial modelling – DCF, M&A Models, Accretion Dilution Analysis, Comparables Analysis & other forms of valuation along with Waterfall fee structures (implying advanced Excel skills).* Will have an excellent academic track record from top-tier institutions; will be Degree qualified and preferably have an MBA/ CFA* Will preferably be a strong communicator in English; French is a plus (due to exposure to French speaking countries)* Will have excellent communication and presentation skills – an ability to present views clearly and concisely* Will demonstrate critical thinking and problem-solving skills* Will have a passion to work in Private Equity and motivation to progress with the firm* Will have commendable work ethic – the ability to work autonomously and as part of a team

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

  • 50 Shares159 Views

    in Job Posting

    Security Architect | Intaleq

    Employment:

    Full Time

    • Responsible for securing the stadiums, venues and associated information assents from any cyber threats or attacks by determining security requirements; planning, implementing, and testing security systems by preparing role based security standards, policies, and procedures to address the diverse user community accessing the stadiums • Provide guidance to diverse security requirements arising at the venue and other critical infrastructure supporting the venue hosting mega events • Hands on experience in implementing cyber security controls in venue and associated critical infrastructure for mega events in the scale of FIFA and Olympics• Develop, implement and maintain Disaster Recovery (DR) procedures and infrastructure in relation to the Business Continuity Plan (BCP)/ IT Service Contingency Plan for all critical venue infrastructure • Lead in the development of security measures to ensure the integrity and confidential of information systems accessed from outside ensuring adherence to all applicable laws, regulations, statutes, and state requirements.”

    • 8-10 years of experience in systems, Network & Information security; management skills.• 5-6 years should be in a similar position / responsibility, preferably in a similar Industry. • Expert in addressing handling Cybersecurity for global sporting events similar to FIFA & Olympics• Bachelor’s engineering degree in Computer Science/Electronics & Communication Science. • Certification in Information Security (Minimum CISSP / CCIE –(Security), CISM, SANS) by an international established, approved consortium.

    INTALEQ is a Qatar based Sports & Entertainment Technology Solutions and Services provider aspiring to be a global technology player in the niche fields of Sports and Entertainment Technology. Established as a joint venture between Aspire Zone Foundation in Qatar and Ooredoo, a Qatar based global telecom services provider, INTALEQ is a spin off from the technology team of Aspire Zone Foundation and is currently playing a lead role in the country’s preparation for the World Cup Football Tournament in 2022.

    Over the years, INTALEQ has created several innovative IT products and solutions related to Sports Venue Management and Event Management that have been deployed for a wide range of events & tournaments hosted within Aspire Zone Foundation’s multi-sports complex since the Doha Asian Games in 2006. The highly skilled team of in-house Sports Technology professionals have also been instrumental in the creations of several unique solutions across multiple areas of Sports Science, Sports Performance, Sports Medicine and in addition several unique Fan Engagement Solutions. With the World Cup at its door steps, Qatar is also going through transformation in its Sports technology sector where INTALEQ is playing a lead consulting and service provider role.

    With our deep rooted passion for sports, INTALEQ believes that it can contribute to the success of any sports entity or event organizer by establishing long-lasting partnerships that leverage our wealth in sports technology for the betterment of sports, athletes and the global fan community. More

  • 63 Shares189 Views

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    Venue Systems Engineer | Intaleq

    Employment:

    Full Time

    • Maintain advanced and current level of technical knowledge and skills on state of the art- Venues systems including IPTV, digital signage and HD design, architecture, implementation, and troubleshooting• Undertake workshops with stadium contractors & specialist contractors to align their works with the final expected SC ICT infrastructure designs of the stadium• Responsible for operations of venue systems during mega events ”

    • 5-7 years of work experience in Media systems (ELV, IPTV, DS, Broadcast systems (Active & Passive), HD Recording, digital signage and public address & sound systems, SMATV, etc.) experience. 2-3 years should be in a similar position / responsibility in multi-sport venues or stadiums hosting mega events.• Bachelor’s engineering degree in Electronics & Communication Science/ Information technology or any other related filed.• Certification in Network & Security by an international established & approved consortium• Previous experience preferably in operation of venue technologies for large-scale venues and major international sporting events, providing support during mega events and familiar with dynamics of mega events • Extensive experience in venue systems implementation, management and operations for SMART stadium, venues and mega events delivery.”

    INTALEQ is a Qatar based Sports & Entertainment Technology Solutions and Services provider aspiring to be a global technology player in the niche fields of Sports and Entertainment Technology. Established as a joint venture between Aspire Zone Foundation in Qatar and Ooredoo, a Qatar based global telecom services provider, INTALEQ is a spin off from the technology team of Aspire Zone Foundation and is currently playing a lead role in the country’s preparation for the World Cup Football Tournament in 2022.

    Over the years, INTALEQ has created several innovative IT products and solutions related to Sports Venue Management and Event Management that have been deployed for a wide range of events & tournaments hosted within Aspire Zone Foundation’s multi-sports complex since the Doha Asian Games in 2006. The highly skilled team of in-house Sports Technology professionals have also been instrumental in the creations of several unique solutions across multiple areas of Sports Science, Sports Performance, Sports Medicine and in addition several unique Fan Engagement Solutions. With the World Cup at its door steps, Qatar is also going through transformation in its Sports technology sector where INTALEQ is playing a lead consulting and service provider role.

    With our deep rooted passion for sports, INTALEQ believes that it can contribute to the success of any sports entity or event organizer by establishing long-lasting partnerships that leverage our wealth in sports technology for the betterment of sports, athletes and the global fan community. More

  • 63 Shares99 Views

    in Job Posting

    Lead Mobile Architect | Intaleq

    Employment:

    Full Time

    Manage a team of onshore/offshore technical writers and assign, track and manage their activities in order to achieve the required project outcomesResponsible for various architectural activities within mobile delivery programs including development of high level solution architecture, detailed technical designs, architectural standards and specifications, technical assurance activities, conduct impact analysis for changes made to existing solution in liaison with infrastructure architects, assess and provide recommendations on solutions based on technical and commercial merits, conduct architecture evaluation sessions, ensure that proposed architecture is in line with industry best practice and that solution utilises appropriate technology, keep up to date with the latest mobile applicable technologies and methods and provide expertise within a vast array of software and hardware environments specifically.

    • 8-10 years of relevant experience in the same field preferably with consulting background with exposure to multiple clients and business domains. • 5-6 years should be in a similar position / responsibility, preferably in a similar Industry. • Previous experience in deploying large scale technology projects with core experience within iOS and Android mobile platforms.• Well exposed to industry standards and best practices specifically within enterprise application architecture, technical design and delivery methodology.• Bachelor’s degree in information systems, computer science or information technology• Certifications related to system and network architecture such as Cisco and Microsoft are preferred.• Proficient in multiple solution architecture techniques such as conducting architecture evaluation using scenarios, component modelling and impacts analysis• Proficient in SDLC, requirements analysis, high level and detailed technical design for mobile technology projects & platforms.• Proficient in XCode and Android Studio IDEs. • Thorough knowledge of Objective-C/Swift as well as Java/Kotlin. • Experience with mobile testing tools such as Appium, Espresso, XCUITest, Robot Framework. • Insight on hybrid html5 based applications is appreciated like Xamarin, React Native, Flutter etc.

    INTALEQ is a Qatar based Sports & Entertainment Technology Solutions and Services provider aspiring to be a global technology player in the niche fields of Sports and Entertainment Technology. Established as a joint venture between Aspire Zone Foundation in Qatar and Ooredoo, a Qatar based global telecom services provider, INTALEQ is a spin off from the technology team of Aspire Zone Foundation and is currently playing a lead role in the country’s preparation for the World Cup Football Tournament in 2022.

    Over the years, INTALEQ has created several innovative IT products and solutions related to Sports Venue Management and Event Management that have been deployed for a wide range of events & tournaments hosted within Aspire Zone Foundation’s multi-sports complex since the Doha Asian Games in 2006. The highly skilled team of in-house Sports Technology professionals have also been instrumental in the creations of several unique solutions across multiple areas of Sports Science, Sports Performance, Sports Medicine and in addition several unique Fan Engagement Solutions. With the World Cup at its door steps, Qatar is also going through transformation in its Sports technology sector where INTALEQ is playing a lead consulting and service provider role.

    With our deep rooted passion for sports, INTALEQ believes that it can contribute to the success of any sports entity or event organizer by establishing long-lasting partnerships that leverage our wealth in sports technology for the betterment of sports, athletes and the global fan community. More