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  • 113 Shares99 Views

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    Enterprise Data Architect – Greenfield Project | Michael Page

    Employment:

    Full Time

    As a Enterprise Data Architect you will lead the design of a new Water data architecture. Your role will be to lead the data management policies & procedures and data governance setup enabling the software development teams to deliver quality services, through architecting and building highly available and resilient (big) data platforms.Client DetailsEnterprise Data Architect required within the Utility sector focusing on Water Projects for a Huge Project based In Saudi Arabia being built from Scratch. This is a large brand new greenfield project.As a Data Architect you will be responsible for the implementation of all the ERP and CRM requirements for the water utility including customer facing applicationsDescriptionEnterprise Data Architect | Saudi Arabia | TubukAs a Enterprise Data Architect you will lead the design of a new Water data architecture. Your role will be to lead the data management policies & procedures and data governance setup enabling the software development teams to deliver quality services, through architecting and building highly available and resilient (big) data platforms.This is a vital position as a The Enterprise Data Architect who will Lead from the front in designing the digital strategy for the energy sector. You will be designing large scale analytics, decision making and reporting solutions, based on big data technology (preferably AWS and/or Azure).This is a Permanent role, Based in Tubuk, Saudi Arabia, Paying Competitively & Housing and Benefits This is a unique role for an Enterprise Data Architect to Lead from the front to:* Determine the strategic data requirements, its principles and data management standards, data management policies and procedures including risk mitigation.* As a Enterprise Data Architect you will be in charge of Determine, design, develop and managing how data will be collected, transmitted, stored, managed, accessed, used and shared within the organisation.* Create the model blueprints to ensure right level of overall data integration* The data architecture and the implementation road-map of the data management capabilities* Strong background in system development and data management;* Strong understanding of software project management approaches and requirements, system development life cycle, and design and test techniques* Proven knowledge of database design and modeling* Data modeling techniques, and database design and management

    Skills and Experience* 8 -10 Years experience in data architecture* Latest data model & data governance techniques.* Translating business process flows into supporting data models with clear master data & system definitions and corresponding governance structure.* Proven track record in defining & implementing data strategies; data architecture, data design/modelling, data management / governance* Different solution delivery methods (eg prince2, Agile, etc) and tools (eg. dev/ops, CI/CD, etc).* Act as liaison between data user and solution developers in order to promote data integration* Identify strategic data requirements in accordance to the business strategy* Determine and implement the data management policies and procedures* Define and implement information analysis mappingJob Offer:* Competitive salary * Health care you and dependents* School Fees paid for * Housing Provided * Free Food

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

  • 125 Shares119 Views

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    Product Development SNR Manager, Mortgages – Banking | Michael Page

    Employment:

    Full Time

    Product Development Specialist – Mortgages & Loans – RiyadhSenior Manager Level HireBanking Client Riyadh | KSA | Saudi NationalClient DetailsMichael Page are recruiting for one of the largest Banks in Saudi for a Mortgage Loans Product Development, Senior Manager.This role is for a Mortgage & Loans product development / Product manager specialist who will be responsible of developing the products from business perspective on digital channels by ensuring to offer the latest products & services with the best technology to serve customers and increase bank offering.This role will be to develop new products & service by preparing Business Requirement’s, obtaining required approvals from all internal departments, working with IT, and vendors to develop & launch new Loans and mortgage related products.Description* Mortgage & Loans Product Development specialist to work on Mortgage Loans products & services by identifying new products for the Bank. * Review existing products and services help to improve & enhance the proucts for the business* Work on general production issues and bugs to be fixed with concerned teams* In this role the Product Manager will ensure all stakeholders activities related to changes in products & services are in place* Cover marketing activities, operations update or changes, sales team activities, etc.* Prepare operational policy & procedures of new products & services and support the functioning of the operational aspects of the products.Job OfferThis is a permanent role, based in Riyadh Paying competitively + Benefits

    * Minimum Experience: 8 years of professional experience -* 3-5 years previous experience within product development* Experienced within IT / Digital* Proven track in delivering multiple products & services* Drive the development of all project portfolio from Start to End* Media and digital sales & marketing knowledge * Experienced as a product developer within digital or Digital marketing

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

  • 100 Shares129 Views

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    Associate Data Analyst – Commercial | Chalhoub Group

    Employment:

    Full Time

    Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

    What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

  • 88 Shares159 Views

    in Employer

    The DEI Hiring Playbook: 8 Actionable Strategies

    To see how business leaders across the country are driving impactful DEI efforts, we launched the Ally Series on our Talk Talent to Me podcast. In these episodes, host Rob Stevenson sits down with talent leaders from Match Group, Niantic, Tech Can [Do] Better, Frame.io, Hired, Capital One, and Leaf Group—learning what each company has […] More

  • 75 Shares99 Views

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    Digital PR Manager | Deriv DMCC

    Employment:

    Full Time

    Your roleAs a Digital PR Manager at Deriv, you’ll take full responsibility for planning and executing public relations (PR) operations and measuring media outreach. With your knowledge of the industry news and trends, you’ll plan, develop, and execute strategic campaigns designed to position Deriv as a fintech leader worldwide. It is vital that you are well-networked in the media world or have a proven ability for building strong public relationships to shape and enhance our brand. Your challenges- Devise strategies, draw up the budget, and manage compelling PR plans for events and initiatives within multiple regions to make news and create brand awareness.- Form healthy relationships with external parties, and build an in-house PR team to support our growing presence within both local and global press. – Plan PR procedures for the initiatives to be undertaken by the in-house team.- Write, review, and distribute content in media announcements and press kits across digital platforms.- Monitor the content produced across all digital channels, ensure maximum backlinks to our website, and provide metric reports on the PR content and campaign performance.- Take proactive steps to minimise the impact of negative publicity in case of a crisis and protect the business.What we’ll give you- Exciting work challenges- Collaborative work environment- Career advancement opportunities- Market-based salary- Annual performance bonus- Medical insurance- Housing and transportation allowance- Casual dress code- Work permit – Training sessions and webinars to help you advance your career- Intensive and interesting onboarding programme for newcomers – State-of-the-art tech stack- Inspiring work environment and creative freedom

    What you have- University degree in public relations, communications, journalism, or a similar field- 5+ years of experience in a related role- A proven track record of successful PR initiatives and campaigns – Experience in building and maintaining healthy relationships with media houses and the press – Good writing skills for creating press releases and media-related content- Awareness of the latest trends and best practices in the fintech industry – Understanding of what local and global press regard newsworthy content in each region- Exceptional communication, presentation, and leadership skills- Outstanding organisational and time management skills- Strategic and critical thinking, teamwork, problem-solving, judgment, and decision-making skills- Aptitude in presentation and public speaking- Attention to details- Current country of residence: UAE- Excellent spoken and written English communication skills

    We’re Deriv. We’re all about trading. We’re the geeky upstarts who pioneered an industry. That was more than 20 years ago, and we’re still going strong. Today, we work across continents and serve over a million traders from around the globe. Join us. Grow with us. More

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    Specialist Help Desk | Ooredoo Group

    Employment:

    Full Time

    The Company: Fast Telco Subsidiary of Ooredoo The Role: Provide superior customer service by handling and resolving technical customer complaints / issues that have been escalated to them by the Customer Care Inbound team, FT Hotline, by management, by Retail Store staff, by Sales and dealers, Provide 1st level support and technical assistance for incoming queries and issues related to B2C FT customers. Key Accountabilities & Activities: – Handle and resolve customer complaints and technical problems experienced by customers across the range of Company products and services, by efficiently following set procedures and maintaining a high level of excellent customer service. – Receive calls from the 121 Hotline from Retail Stores and dealers. – Handle and resolve customer complaints and technical problems across the range of Company products and services, experienced by customers who have been directed to the F2F Help Desk from Retail Store staff. – Handle and resolve complaints by visiting customer premises and performing trouble shooting activities and collect payments where applicable. – Respond to email complaints, information for promotions, invitations and other key events from Retail Stores, dealers, other departments within Ooredoo and direct from customers. – Receive Trouble Ticket requests through the Call Centre, through the F2F Help Desk, and from the Sales Support team. Handle payment transactions – from customers who wish to pay their bills and top up credit on mobile phone. – Describe and escalate problems through the Customer Care systems. – Investigate complaints through the various relevant internal systems and applications (BSCS/CRM/ Fintech service, MPOS, VAD and others) – Liaise between Technology and the customer when an issue needs to be escalated for investigation and resolution. – Providing training for BSCS, CRM, WMNET provision for new and existing Retail Store, Customer Care and Sales staff. – Gather customer information from various areas within the Company, such as Technology, Call Monitoring, and Finance etc.) as required and investigate the facts, under supervision from the Team Leader, when there is a customer complaint and/or a legal issue concerning customers and the Customer’s Call Centre services and liaise with the Legal Department accordingly. – Follow up on escalated TT’s with other departments like tech, finance, marketing, sales, CC. – Provide efficient support for B2C customers over the phone with to first call resolution KPI. – Escalate non-resolved cases to concerned departments as per Interaction Center procedures. – Follow-up on progress of complaints settlement with departments involved, and ensure regular information is shared with customers. – Identify and escalate situations requiring urgent attention to shift leader or supervisor. – Get the customer confirmation before closing any trouble ticket and provide proper conclusion on remedy system. – Adhere to Interaction Center KPIs and defined service levels sat on employee yearly objectives Respond to email messages for customers seeking help and contact them if required – Step-by-Step configuration for customer devices. – Troubleshooting customer last mile and access equipment related to DSL and GPON subscriptions. – Troubleshooting Wi-Fi issues of customers CPEs. – Ensure customers subscribed speeds are matching service subscription defined in Company CRM. – Execute additional configuration as per customer request within customer subscription bundle and eligibility. Detect and report issues that appear to impact large numbers of customers in early stages. – Complete daily reports, that reflects the number and type of received complains. – Act as a source for technical assistant and as a reference for other team members when needed. – Prepare various reports daily and as required including the Reconciliation Report (Daily income payment report), Agent Daily Activity Performance Report and Investigation Report and make recommendations as part of the CIP. Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. – Other duties as directed by supervisor or other superiors.

    Requirements: – 2-3 years of experience required based on progression ladder – Network Experience covering basic routing and switching knowledge. – Experience with Wi-Fi networks configuration and Troubleshooting. – Proficiency in both English and Arabic languages. – Knowledge and experience of customer service practices and call Center processes – Fresh graduated or have relevant experience. – A+ , MCSE , CCNA certificate (Preferred)Experience with DSL media troubleshooting and configuration. – Experience with GPON media troubleshooting and configuration Qualification:- Diploma/Bachelor degree in computer science, engineering or a related field. Note: you will be required to attach the following: 1. Resume / cv

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

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    Technology Consulting – Resiliency Consultant | IBM Middle East

    Employment:

    Full Time

    The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Architects are responsible for keeping up with the latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.Your Role and ResponsibilitiesIBM Technology Consulting advises our clients in determining, implementing, and managing their enterprise-wide resilience program. As a Resiliency Consultant, you accompany our customers across Middle East and Africa region with a lot of positive energy from strategic consideration to successful implementation.Your goal is to analyze current maturity levels and the development of Resiliency Concepts required for an always on-Enterprise. This includes a deep and profound knowledge in Business and IT Continuity concepts as well as national and international standards (e.g. ISO 22301,) best practices and tools to develop new integrated Resiliency Systems, Disaster Recovery Processes and Lifecycle approachesYour Tasks• You have a T-shaped consultant profile. You bring deep expertise and experience in resiliency, IT and business continuity services portfolios and advise our clients in all aspects of cyber resiliency.• You can connect the dots between different technology domains and business, and you can advise CIO’s to become a trusted partner.• You conduct resiliency assessments such as recoverability assessment, resiliency maturity assessment to identify strengths, weaknesses, and improvement areas.• You conduct business impact analysis and risk assessments.• You work with client’s decision makers to generate enterprise-wide resiliency strategies, back-up recovery strategies and develop data protection strategies in hybrid multi-cloud world.• You are familiar with TCO calculation and business case and you can support IBM’s advice to our clients with financial facts.• You design and lead resilience programs with measurable outcomes to implement strategies.• You can facilitate workshops, present to large audiences and C-Level.• You can guide technical architects in developing high-available, always-on architectures and contribute to development of resilient architectures.• You are responsible for driving technology consulting business. You take active part in sales process, build trust-based relationship with our clients and convey IBM value to them.• You lead project teams and are responsible for the high quality delivery in Time and on Budget• You keep track of costs, operational stability, and the integration of the developed solutions• Agile work is natural for you• You are actively involved in our professional IBM internal communitiesYou can expect• A global network of experts working on the future of the Cognitive Enterprise• A tailor-made entry that takes into account your personal interests and strengths• Personal career development in a global company that adapts to your life planning• Flexible working models• Mentoring and targeted training in new topics• An environment in which growth and new ideas are desired

    Required Technical and Professional Expertise• Completed degree in a business, natural science or technical degree program• Professional experience: at least 5 years of experience in resiliency consulting or 8 years of experience in Resiliency or IT/Business Continuity functions of big enterprises.• Proven expertise and experience in Resiliency, IT and Business Continuity, Disaster Recovery• Strong understanding of continuity standards and best practices such as ISO/IEC 22301, Resilia, ISO/IEC 27001, ITIL and COBIT• Strong understanding of resilient, high available, always-on architecture principles• Strong understanding of cyber resiliency, data protection and recovery, high availability, always on technologies and concepts using on-prem and cloud technologies.• Hands-on experience in developing and implementing resilient architectures on cloud is preferred.• Industry specific knowledge to quickly identify/suggest/leverage candidate areas for automation and generate value for IBM at client sight.• Hands on experience in demonstrating thought leadership and delivery leadership• Ability to translate business requirements into technology solutions.• Ability to translate visions into executable projects with clarity and purpose• Excellent analytical, organizational, problem solving, collaboration and communication skills• Language skills: very good English• High willingness to travelPreferred Technical and Professional Expertise• NA

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

  • 113 Shares139 Views

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    Security Intelligence and Operations Consultant | IBM Middle East

    Employment:

    Full Time

    Information and Data are some of the most important organizational assets in today’s businesses. As a Security Consultant, you will be a key advisor for IBM’s clients, analyzing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client’s organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world.Your Role and ResponsibilitiesResponsibilities• Provide consulting and technical expertise on customer engagements• Work with security teams around EMEA to perform security consulting activities• Recommend and create use cases, rules, and playbooks for customers• Write technical reports about TTPs and security trends

    Required Qualifications• Knowledge of the current threat landscape, including common attack types and malware capabilities• Proficiency in using security tools such as QRadar, Splunk, Resilient, Cortex XSOAR• Proven experience in building and deploying use cases, correlation rules and playbooks• Coding/scripting experience in one or more general purpose languages• Demonstrated excellent communications and problem-solving skillsPreferred Qualifications• Familiarity with cloud infrastructure and associated security platforms• Experience analyzing threat intelligence at global scale• Experience in designing security strategy, threat modeling, threat detection, incident response

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More