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      How Two Engineers Found Success with Klaviyo and Their Boston-Based Experience

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      When you think of an ideal internship, what comes to mind? Do you think of a sprawling office space in a big city? Maybe you imagine rooms filled with massive whiteboards and colleagues sharing ideas and making moves? Or maybe, you think of an ideal internship as a place where everyone is friends as much as they are colleagues with a fantastic work-life culture?

      If you answered yes to any of those questions, then the Boston-based e-commerce marketing automation platform, Klaviyo, may be the place for you. Their summer engineering internship is a dynamic opportunity for aspiring engineers to find their footing in the industry and get a taste of the local tech scene in the Northeast. 

      We decided to sit down with a couple of Klaviyo engineers, one of whom started as an intern, to find out what it is that makes the program so special. In our conversations with them, we discovered that the hands-on work, vibrant office space, and incredible culture at Klaviyo helped make their internship experience memorable, and their work today as engineers so satisfying.

      Building Real World Applications

      Everyone we spoke to at Klaviyo agreed that part of what makes Klaviyo’s engineering internship unique is that interns get to work on things that have real business applications and problem-solutions for the company. Klaviyo’s goal for their interns is that by the end of the summer, they will have a project they worked on where they can really see their contributions taking hold.

      Maya Nigrin, a former intern and now senior software engineer, recounted how these very real engineering endeavors and projects made her feel like she was progressing in her career.

      Maya went on to share that never felt like she was being treated like an intern or somebody that didn’t know what they were doing. The fact that she was trusted to write code, do a good job, and take on difficult projects gave her the confidence needed to grow herself both as an engineer and early career professional.

      A Vibrant Office Space

      One of the biggest headlines over the past few years at Klaviyo is without a doubt the arrival of their downtown Boston office. With multiple floors fitted with everything from coffee, beer, and snack bars, a large outdoor balcony/terrace, open format workspaces, and even arcade games, ping pong, and shuffleboard, there is little that the sprawling office space doesn’t offer.

      In our conversation with Dmitry Mamyrin, a veteran engineer with tons of experience in the industry, he remarked on how much he enjoyed the layout and overall aesthetic of the space.

      Definitely not a bad view to have while writing some code or working on a project!

      Keeping a Level Head

      For Dmitry Mamyrin, it was the way in which his fellow colleagues dealt with high-intensity situations that made him admire the culture so much. Referring to a problem he and his team were addressing, Dmitry remarked that “everyone was so cool-headed during the event.” It made him realize how much he wanted to be a part of a culture with people who, “think critically and seriously, but don’t freak out and continue the process when out-of-the-ordinary events occur.” From our conversations with Dmitry and Maya we could tell that they are impassioned engineers who work alongside a cohort of similarly passionate colleagues who love what they do and the customers they do it for.

      As Klaviyo continues to grow, so too does its summer engineering internship and the opportunity it affords everyone who participates in it. For more information on Klaviyo and internship application details head over to their company profile today! More

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      Industry Experts Reveal 5 Keys to Success In Your First Job

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      It’s the moment you’ve been waiting for your whole life. In addition to weddings, having kids, and graduating, your first job is one of the biggest life milestones. With so much pressure on that first job, or “first grown-up job” as some people call it, there are a lot of things to keep in mind.

      You want to impress your boss and co-workers, you want to learn and grow, you want to get along with everyone, and you want to put your best foot forward. With so much to consider it can be helpful to have a list of tips to keep handy for your very first day.

      To find out what early career professionals can do to crush their first job, we hosted a Job Searching 101 event with 5 experts from top-quality organizations across the globe such as Jerome Warfield, Senior Recruiter, University Relations at Lumen Technology, Oscar Cid del Prado, Senior Consulting Campus Recruiter with RSM US, Jamilla Smith, Diversity Recruiter at Bloomberg, and Annie Roden, Lead Recruiter, University Relations & Talent Acquisition at Lumen. In our conversations, they highlighted tips for crushing your first job that include everything from how to dress for your big debut to setting goals.

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      Dress to Impress

      College is now over and unfortunately, sweatpants and hoodies will no longer fly as your daily attire. Depending on the company you work for and the industry you’re a part of, the dress code may vary. The best things you can do is one, ask your hiring manager what the dress code is, and two, observe your fellow coworkers and try to wear something that is in a similar class.

      What you wear and how you present yourself will shed light on how much you value your job, position at the company, and yourself. Coming in with messy hair, a stained shirt, or otherwise unpresentable makes people think you don’t really care about putting in the effort, even if you do. A safe choice is always a pair of chinos/dress/pants and a casual collared or button-down shirt for guys, and a dress, black pants, and a nice top for girls.

      Be Yourself

      You’ve heard it time and time again – be yourself. This is a rule that needs to be followed right from the interview and going into the job. Yes, you want to present yourself professionally and as a serious candidate but that doesn’t mean you need to be a robot with no personality!

      During the interview, if the timing is appropriate or your interviewer asks you, don’t be afraid to talk about yourself outside the scope of professional work. Who knows if you might even have something in common with the person you’re interviewing that might push your name to the top of the pile! 

      When you actually start your first job, it is important to carry the same attitude and personality you had into your work life. Most people can tell when someone isn’t being authentic and just saying what they think people want to hear. Don’t be a yes person, don’t try to suck up, and don’t be someone you’re not! You’re going to be working with these people every single day, so why wouldn’t you want to bring your true authentic self while also having fun and enjoying every day at the office?

      Learn how to Converse Professionally

      One thing that a lot of people fail to do when transitioning from college to the professional world is learning how to converse professionally. Chances are you’ve spent enough time around friends and family that you’ve developed a relaxed and more carefree style of dialect. While there is nothing wrong with that, you need to know how to switch it on and off when speaking with someone professionally.

      That means no slang, doing away with calling people “dude” or “man,” developing an advanced vocabulary but not an excessive one, and working on your body language! For example, slouching, pacing, and fidgeting are all things that will make you seem less professional in a conversation.

      Confidence is Key

      Right from day one, you need to exude as much confidence as you can carry. First jobs can be scary given that they are new environments with work that might be a little unfamiliar. What you need to do when things are looking a little uncertain is remind yourself that there is a reason why you got the job you did! Your employer saw your potential and now you need to also.

      If you aren’t confident your work may suffer, your manager or senior leader might not consider you for other opportunities, and you won’t feel satisfied with what you’re doing. Imposter syndrome isn’t rare, especially for first jobs, so if you’re ever not feeling confident in yourself it’s important to identify the reasons why and either reach out to your peers or mentor for advice and try to grow your skills!

      Additionally, it is important not to get too overconfident. While it’s important to be sure of what you’re saying, you need to stay humble and portray a mentality that is willing to learn.

      Set Goals for Yourself

      Last but not least, one of the most important things you need to do in your first job is set goals for yourself. This is the beginning of your career! When you set goals for yourself over a 6-month, 1-year, 5-year, and 10-year timeframe you allow yourself to be challenged and motivated to grow. 

      Maybe you want to land a spot on that project you’ve been eyeing. Maybe you want to get to 6 figures by the time you turn 30. Or maybe you even want to become your boss’ boss! As you observe your goals over time, you will become better enabled to identify the necessary steps to accomplish them. With no goals, you won’t have any way to measure how well you’re doing. So if performance is important to you, objectives must be made!

      A few ways to set objectives for yourself include making connections and asking people how they got to where they are. When you identify what people to do to get where they are you become better enabled to get there yourself.

      Your first job is an incredibly exciting and momentous occasion. What you need to do going into that experience is take all the happiness and excitement from securing employment and using it as momentum to crush your job! Chances are other people have experienced the same hurdles and hesitations that you’re going through – like us! Another thing that might happen is you realize that a job is not right for you. And that’s ok! More often than not, your first job won’t be your last. So don’t be afraid to hold your wants and needs to a high degree!

      Using the tips in this guide will ensure that you are making the best impression possible and doing all you can to grow yourself professionally and personally. So when that first job arrives, and it will, make sure you are prepared to do your very best!

      Stay tuned to the WayUp community page to stay on top of all career advice and job searching tips. More

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      The IoT Adventures of One T-Mobile Engineer – From Intern to Product Manager

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      From LEGO® and iPads to some of the most complex engineering products in the world, Hari Annamraju has always been interested in the way things are built. For someone like Hari, it was never enough to stand on the sidelines as a student or an impassioned fan. He wanted to live the engineering life and every aspect of it.

      Luckily for Hari, fortune found its way to introduce him to T-Mobile and the company’s revolutionary aspirations in developing and emerging technology. Although he started his career with T-Mobile as an intern, he is now working as an IoT Product Manager Intern spearheading some of the bravest innovations in engineering.

      Given Hari’s incredible three years with T-Mobile, we were eager to chat with him about why he chose to pursue the internship, what he’s learned since being there, and what he hopes to do with his experiences.

      From chasing what he’s passionate about and getting second-to-none exposure to growing as a leader and making lifelong friends, this is Hari’s story as a T-Mobile intern.

      Pursuing a Meaningful Passion

      One thing Hari reiterated during our interview is that passion is one of the most important things someone can have. It was clear that he was brimming with plenty himself.

      The year was 2020 and the gloom of quarantine was just beginning to break the horizon. But in these dark times, something became illuminated to Hari. He noticed that this was a time when everyone wanted to be connected and people were craving human interaction more than ever. 

      When he finally came across T-Mobile, a light went off in his head. What better time to join a company connecting people across the country than now?

      With his ambitions in engineering coming to a head with a new-found pursuit of preserving human connection, Hari dove headfirst into T-Mobile’s emerging technologies internship.

      Second-to-none Experiences

      In the three years that Hari interned at T-Mobile, he got the opportunity to work on projects that directly impacted his fellow employees as well as innovators and developers across the world.

      The first project Hari worked on was a development called Employee Connect. The question for the project was posed; how can we transform the way all 75,000 employees at T-Mobile work on a day-to-day basis?

      The answer was fearless: create software that helps employees align with corporate goals, mature in their careers, and align with one another to create seamless execution on projects and help employees see direct results that make them feel valued for their work.

      From leading scrums to flexing programming muscles that he never knew existed, Hari’s first project as a T-Mobile intern was eye-opening. It dunked him into the deep end of the pool and gave him an experience that welcomed him to the engineering industry with a splash.

      Although I was already impressed hearing about the two summers that Hari spent working on Employee Connect, it was when he started talking about a platform that would change the way developers build products that made me sit up in my chair.

      Offering both a software development toolkit and a hardware development board, DevEdge empowers developers to create the next generation of IoT products while using the Power of T-Mobile’s network. Whether you’d like to control a fleet of drones or you’re creating a mobile Bike-theft defense system, DevEdge helps designers get it done. And Hari was there to make sure that happened.

      But hands-on practical experience wasn’t all that Hari would gain during his time as a T-Mobile intern.

      What Does It Mean to Be a Leader?

      Another alluring feature of T-Mobile’s internships is that they aren’t just building future engineers, they’re building future leaders. For Hari, not a single summer went by where he didn’t find himself growing as a leader and sharpening his abilities to inspire direction.

      His first taste of leadership with T-Mobile was as a scrum master and in his contributions to the Employee Connect project. Some of this work even included him advising his senior colleagues and offering suggestions on workload management.

      It was clear that in the three years he spent at T-Mobile, Hari turned himself into someone people could really follow and take note of. In describing what it means to be a leader, Hari said that it’s not necessarily about directing people, but more so influencing their decisions. 

      The key phrasing here, to “influence someone’s decision” rather than telling them what to do, is what separates Hari apart from other young leaders. Staying humbled enough to win his peers’ respect but intelligent and adept enough to grab the reins when needed.

      While his leadership position may have been chiseled during his time in the UofMagenta program, it was when he worked as an IoT Engineering Intern in Washington state this past summer that his ability to lead really came to life. 

      Sitting in a boardroom with four of his fellow interns, looking over a view of the Seattle cityscape, Hari and his team were charged with creating a new product using their DevEdge platform. Their own “startup” as Hari referred to it with a chuckle and a grin.

      Who would be there to lead that team, none other than Hari Annamraju?

      Friendships, Networking, and an Uplifting Community

      When Hari spoke about the friendships he forged during his time at T-Mobile, it was hard not to see the company as a thriving social community as much as it was a national powerhouse in communication and tech.

      He reflected upon one of the first colleagues he befriended, someone he would chat with often on topics ranging from highly complex engineering concepts like remote controlling full-sized vehicles and fighting wildfires with 5G to banter about the Oscars.

      What was also touching about Hari’s first year at T-Mobile was the farewell he got at the end of the summer. After writing a goodbye/thank you message on the company’s messaging app, Hari was delighted to receive several reactions, comments, and responses from fellow colleagues letting him know that the feeling was very much mutual.

      It’s clear that the culture at T-Mobile is all-for-one and one-for-all, if not through Hari’s early experiences than through his recent exploits as well.

      This idea was underscored, emphasized, and by all means, punctuated by Hari’s recent interaction with a Director at the 5G Hub at T-Mobile – a division looked at as the company’s Excalibur in the world of interconnectivity.

      The conversation seemed like two friends swapping ideas in their neighborhood garage. In reality, they were discussing potentially life-changing consumer IoT applications but it carried on as a very amicable and passion-flavored exchange that two casual acquaintances would have. 

      It was then that I realized the kind of prosperous and collaborative environment that T-Mobile has created. An environment in which wins are better celebrated when stacked on top of each other.

      It didn’t matter that Hari was an intern or that he was interacting with a Director, the culture at T-Mobile purports the idea that no matter who you are or what your position is, you can work, learn, and grow with whoever you want.

      What Hari and T-Mobile also seem to purport time and time again is that anyone can do it, you just need to be passionate enough to take the chance.

      So what are you waiting for? Start browsing open roles inside and outside of T-Mobiles thriving engineering space today and take yourself from entry to executive. More

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      The Perfect Resume Guide From Expert Recruiters

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      As job-hunting experts, we’ve heard every kind of resume advice you can imagine. We’ve partnered with companies in various industries looking to find candidates for thousands of roles and through this work, we’ve identified the golden standard for resume writing.

      In our recent Job Searching 101 event, we spoke with leaders from L’Oréal, KPMG, and VISA to hear their words about what an ideal resume looks like. In our conversations, these industry leaders emphasized 5 key factors you should always consider and pay special attention to when writing your resume.

      What’s The Best Resume Layout?

      First and foremost, when it comes to the layout of your resume, you need to make sure it is one page only. Unless you’re an industry veteran and there really is no way to fit 10 years of experience on one sheet, one page is all you will need.

      Additionally, candidates should make sure their resume layout looks simple and clean. Yes, that means no funny fonts or images! Unless you are applying to a position that requires a headshot (like acting or modeling), an image will only distract from the content you are presenting. Always stick to Ariel or Times New Roman in either 11 or 12 sizes. Lastly, make sure you’re writing in the proper tense and starting each bullet point with a verb.

      Here are the correct and incorrect ways to talk about a past experience as a marketing intern:

      Incorrect – In my job as a marketing intern, I assist in social media strategy, SEO research, and web development.

      Correct – Assisted in social media strategy, SEO research, and web development that resulted in a 10% increase in organic site traffic. 

      Use the Job Description

      A resume should never be a copy-and-paste situation when it comes to applying to multiple jobs. This being the case, every resume should be written with the job in mind. The easiest way to do this is to use the job description to guide your resume.

      Without copying it, pull some keywords from the description to customize your resume for the job you’re applying to. If a job description requires you to do something like “categorize, organize, and file data in a neat way,” it would be beneficial to describe some of your past experiences using the same verbiage.

      Not all the jobs you’re interested in require the same exact skill set, so it’s important to evaluate what each description is looking for and align your past experiences in a similar way.

      Contact Information

      A lot of candidates might not think this is a priority, but the contact information on resumes is a section that needs to be dialed and 100% accurate and reliable. Starting with your email, you need to make sure you have a professional name and it’s going to an inbox you regularly check. That means you’re going to have to do away with your childhood email (skaterdude1999 and soccerrulez nameplates are no-go’s) and make sure you are staying on top of incoming messages. A great email address to use professionally can be: Firstname.LastName@____, First initialLastName@____, you get the point!

      Recruiters have shared stories in the past of candidates who didn’t hear about interviews or sometimes even job offers because they left emails unresponded. Don’t let this be you! Furthermore, if you are graduating soon, don’t rely on your school email to communicate about jobs because your university could shut it off any day. 

      If you’re going to include a phone number on your resume, make sure it’s an active line and the voicemail is set up and professional. While it’s not as common, recruiters and employers have used phone numbers to reach candidates who are sometimes unresponsive to emails.

      If they can’t reach you, how are they supposed to hire you?

      Leveraging Job Experience

      For early career candidates and people just starting their professional careers, you may not have a lot of legitimate experience to portray your skills. If this sounds like you, your best option is to hone in on volunteer projects, early leadership roles, or any other extracurriculars you might have been involved in (clubs, sports, and organizations).

      Next, we would direct you to the tip we mentioned earlier about using the job description to guide the way you explain your past experiences. Maybe you volunteered at a homeless shelter and you’re applying for a finance role – two things that don’t really line up together. Your job is to find the connection there. For example, maybe you realized the necessity for financial regulation and resources after seeing poverty up close. Or, you learned how to foster meaningful relationships and make contributions to an organization or place.

      9 times out of 10 there will be some sort of way to draw a connection from past experiences to the job you’re applying for. What you don’t want to do is write down job experiences on your resume that are flat and have nothing to do with the industry, career, or job that you’re submitting the application to.

      The Review Stage

      Last but not least in the resume writing process is the review stage. When it comes to getting your resume reviewed, try to get as many eyes on it as possible. Show it to your friends, show it to your mom, bring it to the career center, share it with a professor, and if you’re feeling bold enough, reach out to someone from the company you’re applying to and ask them what they think about it. This shows eagerness and can make you stand out in the crowd.

      Candidates spend hours and sometimes even days or weeks trying to perfect their resumes. Getting a fresh set of eyes on it will help you spot some things you might have missed.

      The most important aspect of the reviewal stage is that it never ends. After every time someone reviews, after every job application, find ways to adjust and improve your resume. 

      If you follow these tips, then you are one more step closer to securing the job you’ve been waiting for. A job that loves you as much as you love it. Keep up with more job advice, resume tips, and career news at the WayUp community hub. More

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      Job Searching 101: Where Do You Start?

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      Whether you’re a current student, an early career professional, or just someone looking for their next job opportunity, a question you might be asking yourself is, “Where do I start the job-hunting process?”.

      With so many different avenues and ways to learn about new jobs (there are more than you think), the job-hunting process can be overwhelming. A lot of time is spent looking for jobs, applying, interviewing, and waiting for job offers, so it’s important that you use your time wisely. Two ways to do that are by making sure you’re looking in the right places and doing everything possible to accelerate and amplify your job-hunting process.

      But where are the right places to look and how do you amplify your job-hunting process? In our recent Job Searching 101 virtual event, we invited Manny Contomanoli the Director at the Office of Career Services at Harvard University, Norma Gaier, the Executive Director for Texas Career Engagement at the University of Texas, John Pearson the North American Early Careers Manager at Unilever, and Cindi Love, the CEO of Out For Undergrad to fill us in on these job-hunting secrets.

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      Respond to Uncertainty With Curiosity

      One of the most important things to remember when starting the job search is not to stress out if you aren’t sure what you want to do. On the contrary, you should take this as a fun and exciting opportunity to explore different things.

      Curiosity is going to be your biggest weapon at this stage that is best used in as many places as possible. The more things you expose yourself to the quicker you will find what you’re passionate about and what you want to spend your life doing!

      Set Your Standards and Don’t Lower Them

      Once you do know what you want to do, it’s important that you set certain standards and metrics for yourself and try not to change them. When you know what you want and exude confidence about it, you are able to express passion for an opportunity when you finally come across it. 

      Organic, natural passion is something that recruiters love to see. Don’t be the person who fires off a bunch of random applications just because a company is hiring. If you don’t care enough about a position to look into it, it’s probably not something you want to spend a good chunk of your time doing.

      Don’t waste your time or the recruiters! The only time when standards might be ok to be changed, and you’re going to hate us for saying this, is when it comes to the paycheck. Never choose a job just because of what you get paid. Look to the other standards you set to lead the way. 

      Think more about things like the work you get to do and who you get to do it with! Having a flexible schedule or the perfect location might take precedence over a higher salary. Additionally, culture, mission, growth, products, and projects should also weigh in on your decisions!

      Use The Resources at Your Disposal

      One thing that frustrates employers and recruiters is people who don’t use the job-hunting resources they have at their disposal! College campuses, for example,  are full of them. Specifically, Career Centers on college campuses tend to be the most obvious resource for those looking for jobs. 

      Whether it’s resume advice, cover letter tutoring, job fairs, or connections to employers who are actively hiring, career centers are a gold mine when it comes to finding jobs.

      But college campuses aren’t the only place where opportunity awaits. In our completely unbiased opinion, WayUp is one of the best places for students and young professionals to find a job. Our platform is easy to use and matches you with job openings with the intention of finding you your perfect fit. Whether it’s through our virtual events where you get to meet employers, our blog content full of career tips and advice, or our job matching platform, we are the stepping stone you need. Also, don’t forget social media! The WayUp Instagram is full of great job-searching ideas and tips! 

      Besides that, there are tons of other networking platforms like job fairs and LinkedIn that are handy resources to meet people. However, you just need to make sure you’re reaching out to the right people.

      Reach Out to The Right People

      While networking is one of the most important tools when it comes to job hunting, you have to know how to do it properly. Early career candidates and even people with industry experience repeatedly make the same networking mistakes and waste their time and opportunities establishing connections that are either unauthentic or not really valuable.

      One of the most important things to consider when it comes to networking is knowing where to aim. In our Job Searching 101 event, John Pearson of Unilever explained the benefits of reaching out to someone on the team you want to apply to instead of just a recruiter for a company.

      “Many companies out there have multiple recruiters so they might not necessarily be recruiting for the role you’re interested in. Instead, reach out to someone that’s actually on the team. I can’t tell you how many times I’ve gotten emails from a director or a manager that was with a department and said, ‘Hey, I spoke to a great candidate on Linkedin. I think he or she would be a great fit for the role. Please set him up for an interview, or include them in the next Discovery center.’ I would strongly recommend that because then it’s a direct pipeline to the personal recruiter who’s recruiting for that role.”
      John Pearson, North America Early Careers Manager, Unilever

      As John made clear, the internet is your friend! You just have to learn how to use it right. That means doing your due diligence and research to find out who the key decision-makers are and how you can reach them in an authentic way.

      At the end of the day, no matter where you are in your professional career or job-hunting cycle, the most important thing you do is take the first step. Whether that first step is touching up your resume, creating an email template, or doing any of the suggestions on this list, the most important thing you do is start!

      For more career advice and tips on how to find a job, keep up with the WayUp community guide and look out for new Job Searching 101 virtual events! More

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      Don’t Go Into an Interview Without Doing These Key Steps

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      You might be the perfect candidate, with a perfect resume, and exactly what a company is looking for. But, if you don’t know how to interview well, or conduct yourself in a professional manner don’t expect to land a job. 

      Over the years, the interview process has evolved into a digital landscape with new rules and codes of conduct. Although the platforms have changed, the importance of interviewing has only grown. As a job marketplace, our main focus is to get you hired. While you might think of us mainly as a place where you can find jobs, we are also dedicated to your success and are a resource that strives to help you every step of the way.

      This being the case, we hosted a Job Searching 101 event with recruiters from companies like Expedia, Discover, and CVS Health to identify a list of interview tips and ways to prepare for an interview in 2023.

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      Research Everything About a Job & Company

      First and foremost, before you even apply to a company, research must be done. While knowing all the ins and outs of the position you’re applying for is important, far more research is needed. 

      Learn about the company and its standing in the industry. What are some of the recent goals and expectations that the company has set for itself? Bonus points if you’re familiar with recent events that the company was involved in and you’re able to bring it up naturally in conversation. What are the company values, what is their mission and culture? Do you know their mission statement?

      However, as much as you want to be informed and well-researched going into an interview, you also want the dialogue to flow naturally. You’re not trying to prove your knowledge or solve a problem, so try not to overdo it! As Taiana Hale, a College Recruiter for CVS Health says, “research the company and understand their industry and goals as an organization. However, try not to overdo it. You’re not trying to prove your knowledge. We still want the interview to seem natural.”

      Understanding the Process

      When you get to the interview portion of a job application it is best to familiarize yourself with the process as much as possible. Don’t be afraid to ask your main point of contact, whether it is the recruiter or the employer, what the particular process is like. 

      Is there a behavioral part and a technical part? Is there a case study portion? Ask them what is to be expected and what some good ways to prepare are. Not only will you be able to prepare yourself better for the interview but you’ll demonstrate to the recruiter or employer that you’re taking the time and energy to make sure you do a good job and potentially get the job.

      Another great option is to reach out to someone who works at the company and ask them for tips! While you may not get a response 100% of the time, if you approach someone professionally and authentically they are more likely to help. At the end of the day, all processes are different, so don’t pull your hair out trying to memorize questions or certain steps of an interview.

      Reliable Technology

      The next thing you need to keep in mind when going into an interview is to have reliable technology that you have a firm grasp on. In this virtual age, a large percentage of job applications and interviews are done online through video chat or otherwise. This being the case, candidates need to make sure they have a good web connection, they’re testing the applications or platforms being used for the interview, and no technical difficulties will occur during the interview.

      “I had an interview and the candidate was 12 minutes late because they hadn’t loaded the application and couldn’t get into the system. I hope that they learn from that and take more preparation going into the interview process next time”
      Lane Garnett, Sr. Manager Recruiting Process and Engagement, Discover Financial Services

      You could be the ideal candidate for a company but if you’re lagging on the video interviewing aspect you could get nixed. While in-person interviews have not been done away with entirely, virtual interviews are becoming more and more common. One way or another, having your technology locked in will ensure that you don’t miss out on a job because of a technicality.

      Appearance and Aesthetic

      Your appearance, whether it’s during an in-person interview or a virtual one, is critical. For virtual interviews, you want to make sure your background is neat and orderly and there are no distractions or off-putting stimuli. Adding a blurred filter to your background on a video call may be a good idea to ensure you aren’t showing an unprofessional background.

      Always make sure you check how you look on camera before starting the interview. Glares from lighting, messy clothes in the background, and sound interference will all make you look unprofessional in the eyes of recruiters. So if you have roommates, make sure you let them know you’re going to be on an interview before they barge in asking about happy hour!

      “This one time I was interviewing this one candidate, and they had their background was all set up fine and dandy, but they didn’t tell their roommates they were interviewing this day, and the roommates kind of barged into the room and started talking about “a crazy bender” they had last night, and it was not the best impression.”
      Sean Bea, Early Careers Recruiting Expedia Group

      When it comes to what you wear, the more formal you are the better. However, it’s a great idea to take note of what the aesthetic of a company is before going into an interview. Is everyone buttoned up with a jacket and tie? Or are some people rocking more casual wear with sweaters and shirts? Don’t fake your appearance, but always look professional so the employer will see you as a fit for their company.

      The Question Part

      At the end of your interview, more often than not, the person on the other end will ask if you have any questions yourself. The worst thing you can do in this situation is say no. On the other hand, a well-thought-out and intellectual question will leave a very good impression on the interviewer.

      One great question is to ask the interviewers themselves about their own experience of the company. What do they like and enjoy about working there? What are some of the challenges they face and how can you support and assist them in some of those things? How do you measure success?

      The list of good questions you can say at this moment goes on. Just remember to keep it relevant to the job and to ask something that seems like you’re interested in the longevity of your contributions to the company. You want to show that you have been paying attention and are engaged in the conversation. 

      How Do You Follow Up After an Interview?

      This last interview tip is one that a lot of people tend to forget. Make sure to send the recruiter or whoever interviewed you a follow-up and thank you email. The first 24 hours after an interview is the best time to go ahead with a follow-up. 

      Use it as an opportunity to expand a little bit on what you discussed during the interview and points that resonated with you. If there was something that stood out to you or something you aligned with, whether it was one of the company’s core values, the direction they’re headed, or an attribute of the job, don’t be afraid to share that.

      The more interviews you do, the better you will get. While it may be a time to show yourself off and what you’re capable of, don’t forget to use the interview as a time to see if the employer is a right fit for you.

      The more you think about interviews as a conversation and an exchange of information the more at ease you will feel. Keep up with the WayUp community as we continue to share resume secrets, career tips, and professional information you can’t get anywhere else. 

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      For more career advice and tips on how to find a job, keep up with the WayUp community guide and look out for new Job Searching 101 virtual events! More

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      Data and Financial Technology: What it’s Like to Work at Bloomberg

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      Finance and business professionals are faced with the challenge of navigating increasingly large volumes of data to make the most informed decisions possible.Bloomberg, a financial technology company, plays an important role in connecting the world’s decision-makers to accurate information about the financial markets. Through innovative tools such as the Bloomberg Terminal, the company provides access to financial data, news, and insights that help clients turn knowledge into action.Bloomberg’s Data team is responsible for the end-to-end intake and delivery of data behind the company’s products and services. The team processes billions of pieces of financial information daily and plays an integral role in ensuring the breadth, depth, and quality of financial data for which Bloomberg is known.In this article, we’ll learn more about the Data department and its ever-evolving role at Bloomberg and within the financial technology industry. Additionally, we interviewed James Hook, the Global Head of Data, about the latest industry trends, his career trajectory, and the traits and skills needed to succeed in Data roles today.Bloomberg’s Data Department At Bloomberg, data analysts combine both financial market knowledge and technical expertise to collect, analyze, and supply the most relevant content to clients operating across industries and asset classes. At its core, the team is primarily responsible for: 1) acquiring, modeling, and enriching proprietary and third-party data so that it can be used by clients, 2) providing support to client data queries, and 3) innovating workflow efficiencies that enhance the company’s systems, products, and processes.Data management is an emerging area that comprises many academic

      disciplines, including data modeling, artificial intelligence, data science, and data quality management. Individuals who focus on data at Bloomberg are given training and client exposure to better understand how data fits into the financial markets. As the data industry evolves, ample opportunities to expand one’s skill set and experience emerge across various domains.The rapid evolution of the industry also requires Bloomberg’s data team to adapt to the latest trends and practices to help clients solve their current business problems. The team proactively stewards data that addresses future client needs.

      The Career Trajectory of James Hook

      During his 18-year tenure at Bloomberg, James Hook has embodied what it means to be an effective team member and leader. At Bloomberg, James has demonstrated an ability to work across different disciplines, first as a software engineer and later as a Team Leader of the Structured Products team, where he developed both technical and financial market expertise to deliver valuable client solutions.That experience led him to the Data Technologies Engineering team, where he  managed the talented individuals who built the systems that on-board all the reference data that drive Bloomberg’s applications and enterprise systems. Now, as the head of the Data division, he focuses on combining domain expertise with innovative data management techniques to increase the overall value of our data products

      Through his intellectual curiosity, collaborative spirit, and diligence, James has grown his career at Bloomberg. While his path is unique, it speaks to the career possibilities available in Bloomberg’s Data Division. Global Opportunities in Data

      During our interview, James Hook described what Bloomberg – and the data industry in general – looks for in candidates, and the qualities it takes to succeed and make an impact as an employee.

      Successful Bloomberg data professionals can come from a variety of academic backgrounds and share two common traits – first, an aptitude to delve into specific data and financial domains, and second, an appetite for innovation and experimentation.

      In addition to developing subject matter expertise and technical skills, data analysts collaborate with a range of stakeholders around the globe, from Engineering to Sales, on product development.While most of Bloomberg’s employees work in major cities around the world, many data analysts work in Princeton, NJ, a suburban community about an hour from New York City. The Princeton location offers a research campus-like culture and boasts open, outdoor spaces that facilitate unique collaboration opportunities among the departments working there. This location also allows the team to build relationships with local universities and foster a continuous learning environment where new and bold ideas are developed, tested, and brought to life.With a diverse data team based around the globe in Princeton, New York City, and more than half working in Latin America, Europe, and Asia, James is focused on nurturing a culture of collaboration and inclusivity throughout the department and the broader organization as a whole. 

      Bloomberg runs on data. Thus, developing strong data management skills is critical for Bloomberg’s continued and sustained growth as a company. Positioned at the intersection of technology, finance, and data management, employees have a lot of range to explore their passions and pursue different projects throughout their careers with the firm.Not only is the culture and environment of Bloomberg special, but also the company’s philanthropic mission makes a real impact on the world and is incredibly motivating.If you’re interested in learning more about open roles at Bloomberg and taking a step further into the world of data and analytics, check out their current job listings. As the world of data grows, so do the opportunities, so don’t hesitate to make your move! More

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      How Citi is Paving the Way for HBCU Grads and Black Professionals in Finance

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      Ever since Maggie Lena Walker established and presided over the first bank to service Black organizations, Black Americans have been shaping the history of finance. 100 years later, people of color (POC) are still making contributions that leave everlasting impacts on the industry. 

      Although a lot of progress has been made for POC in the banking and finance space, they are still at a disadvantage. The facts of the matter are that POC are disproportionately underrepresented in finance and face a harder time breaking into the industry than others. 

      As a company that emphasizes the importance of diversity, equity, and inclusion (DEI), Citi identifies with these issues wholeheartedly. Citi also knows that if these trends continue, an entire legacy of future Maggie Walkers might cease to exist.  Even worse, the contributions and ideas that these POC would have contributed to the finance world would never see the light of day. This lack of input and improvement would slow down the finance world as we know it. 

       Citi has made sure to create a space where POC not only feel welcome but motivated to succeed as well, creating a virtuous cycle for individuals, Citi as an organization and the financial services industry more broadly. In order to create this space, Citi has rolled out a series of initiatives that are paving the way for POC in finance. The first of which has to do with their recruiting strategy. 

      HBCU Recruiting and Presence 

      To employ the brightest minds, first, you have to find them. That’s why Citi decided to set up an ambitious recruiting strategy at Historically Black Colleges and Universities (HBCUs). And we’re not just talking about free koozies and stickers. Citi is showing up on campuses, sometimes even with school alumni, to share background on their diversity and inclusion efforts, educate students about opportunities and show they are a company that values the success of their diverse employees.   

      Here is what one Global Banking Analyst had to say about the impression Citi left when they visited Howard University during her time as an undergraduate. 

      By continuing to establish meaningful relationships with students at HBCUs, Citi is building a workforce that includes incredibly talented individuals from diverse backgrounds. 

      HBCU Alumni Network 

      By creating groups and communities that allow people from similar backgrounds to come together and share thoughts, companies can create new environments to help their employees thrive. That’s why Citi established the HBCU Alumni Network. As you might be able to infer, the HBCU Alumni Network is a group at Citi that allows alumni from different HBCUs to connect, network, and help one another grow. Which, for a lot of people, helped them succeed and learn in a lot of ways.  

      My involvement with the HBCU Alumni Network has taught me the importance of being proactive when you’re on a team. I was tasked to work alongside another team member to initiate contact with 19 schools. I hesitated on whether I should wait for him to reach out first since he has been employed at Citi longer than me, but I ended up having the courage to set up the first meeting. He expressed how impressed he was that I took charge right away and set up a strong foundation for the work we’ll be completing together. That experience taught me to never doubt myself or my capabilities, even if I may be the youngest on the team, and if there is an opportunity to showcase your skills or leadership, you always jump at it!  
       Global Consumer Banking Analyst 

      Through her involvement with the HBCU Alumni Network, she not only gained more experience and confidence in herself, but she also made a good impression on her colleague. All around wins. 

      Black Heritage Network 

      Like the HBCU Alumni Network, there is the Black Heritage Inclusion Network at Citi. Within this group, Black professionals can come together, share their thoughts, seek out mentors, and essentially just share space with people who look like them.  

      After you graduate, the number of groups and organizations you can join to socialize, grow yourself, and feel welcome gets cut in half. When these groups are no longer available, especially in the corporate world, some individuals face issues that diminish their productivity and most importantly, their self-worth. That’s why establishing inclusion networks is so advantageous and why Citi chose to do it themselves. 

      POC in Leadership Positions 

      One very direct way to help POC succeed in financial services is to connect and grow them in leadership and management positions. By doing so, you not only diversify the leadership on your team, but you also create mentors, role models, and individuals who people from similar backgrounds can identify with. As a result, students and job-seeking individuals become more inclined to apply for positions at the company. 

      As he said, it’s comforting to grow and be trained by people who are like you. When you can relate to these people, it makes the relationship better on all ends.  

      One Corporate Banking Analyst had a similar experience with her mentor during her time at Howard.  

      When I was a Freshman at Howard, my mentor, who was a Senior, had a full-time offer in Investment Banking at Citi and was the Citi Campus Ambassador. She recommended me for the Freshman Discovery Program, and I ended up getting in. At the time I was not super familiar with Citi or Wall Street as a whole, so I did not really know what to expect. However, when I arrived, I was completely enamored with the experience and completely threw myself into it. At the end of the program, I was sad to leave and knew this is where I belonged. 
      Corporate Banking Analyst

      If it weren’t for Citi putting her mentor into that Campus Ambassador position, it’s possible that she may have never ended up at Citi. By creating this position and ones like it, Citi now has talent pipelines that will draw in some of the brightest minds in finance for years to come. Pipelines that might just end up finding you one day. 

      What’s Next for Citi? 

      While these initiatives may seem bold, Citi has no intention of slowing down anytime soon. Much like Citi’s Action for Racial Equity, a $1 billion+ commitment to help close the racial wealth gap and increase economic mobility in the United States, the ideas Citi is putting forth will have a substantial impact on the industry and the world for years to come.  

      If this is an endeavor that you would like to be a part of and contribute to, check out the positions Citi is currently hiring for. Who knows, in just a few years it could be you leading the change.  More