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Customer Relationship and Communications Manager | Qatar Project Management (QPM)

Employment: Full Time

• Senior Communications Manager with experience in the management and coordination of customer and stakeholder communications in the infrastructure development sector
• Coordination and reporting from Ashghal’s Customer Relationship Management System (CRMS) based on a Microsoft dynamics platform.
• This will include monitoring of performance against defined SLA’s and recommending actions for improvement
• Management and coordination of external communications issued by the Project Affairs Directorate utilising multiple channels including social media platforms
• Working in consultation with Ashghal’s public relations Dept, ensure the coordination of media communications and briefings issued by the PA Directorate from time to time
• Develop and manage the introduction of policies, processes and procedures designed to improve the quality of communications with customers, stakeholders and government agencies
• Provide advice and support to Departments and Programme Governance Teams on the quality and content of communications

• BSc or equivalent degree in media/Communication/relevant faculty from a recognized university
• 10 years of demonstrated experience in Public Relation with a minimum of 3 years in the same position “CRCM”
• Arabic and English Language Fluency essential

Qatar Project Management (QPM) is an independent subsidiary of Barwa Real Estate Development Company that provides expertise in Project Management, Design Management, Construction Management, and Contract Administration together with other associated Project Management functions. Established in 2008, QPM is centralized platform for provision of Project Management services to Barwa and Qatari Diar as well as local and international markets. QPM provides these services through an in-house team of highly-skilled, motivated, and qualified professionals supported by state-of-the-art information technology and highly-effective Project Management systems.


Source: Job Posting - gulftalent.com


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